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Reviews of Whole Sunshine International Hotel

2.5 out of 5
Whole Sunshine International Hotel
Block A, 4/F & 5/F, Chungking Mansion, 40 Nathan Road, Tsim Sha Tsui, Kowloon

Reviews

6.4
Rating 10 - Excellent. 7 out of 46 reviews" "
Rating 8 - Good. 13 out of 46 reviews" "
Rating 6 - Okay. 13 out of 46 reviews" "
Rating 4 - Poor. 6 out of 46 reviews" "
Rating 2 - Terrible. 7 out of 46 reviews" "

6.8/10

Cleanliness

7.2/10

Staff & service

6.4/10

Amenities

6.0/10

Property conditions & facilities

Reviews

2/10 Terrible

Soundharya

Travelled with group
Disliked: Property conditions & facilities
The outside of the hotel is not at all as it is pictured here. We felt unsafe staying here, so we had to cancel the booking and go else where on the day of booking, since we were on an international trip. Lost all the money as well since it was past the cancelation period. Very disappointing!
Stayed 1 night in Nov 2018

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness
The location is very near tsim sha tsui mtr. There’s alot of street food at night and convinient but the location itself is sketchy.
Stayed 3 nights in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2019

8/10 Good

Sharon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good Location but tiolets not so clean, need improvement. Thank You.
Stayed 1 night in Mar 2019
Response from Ho on 18 Mar 2019
Sorry, we will improve. Thank you

8/10 Good

MW

Liked: Cleanliness, staff & service
Good location, but it should state its building name on the address
Stayed 1 night in Jan 2019

6/10 Okay

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel location good. Staff friendly and service prompt. It’s NOT a non-smoking hotel. Only one small lift serving the odd storeys of the 16-floor building (hotel on 5th floor). Some times need to wait a few lift trips before my family could use the lift.
Stayed 5 nights in Dec 2018

2/10 Terrible

Disappointed

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst hotel I have ever stayed in my life. The lift is old and small. It's actually not a hotel but an old building and Sunshine hotel occupies the 5th floor and some other hotel operators occupy the other floors. There is no table, chair, wardrobe, water and kettle in the 2 rooms that I booked. The name of the building is called Chungking Mansion. Even before you enter the building, there will be a few men approaching you asking you if you need a room! The staff registered me by writing my name in a book. I was not given an acknowledgement letter to sign which is very unsual. I was given only 1 access card per room instead of the usual 2 cards per room. When I arrived, the rooms were not immediately available. I had to wait for the rooms to be cleaned. The staff could not speak English but that's fine as they could speak Mandarin and I could speak some Cantonese. The counter was manned by 1 elderly man who was not wearing uniform nor had a name tag. The bedsheet was not changed. There were hair on the floor and on the bed. My son suffered from itch in his room while my friend and I also felt itchy in my room. We had to move out of the room the next day as it was not comfortable at all
Stayed 4 nights in Dec 2018

6/10 Okay

Kermodebear, Tsim Sha Tsui

Liked: Cleanliness, staff & service, property conditions & facilities
The elevator was so small and long waits and limited to getting on. Only one elevator that fits max 6 people. The room was relatively small and the washroom was tiny and when you take a shower the shower sprays all over and the entire bathroom is wet and slippery floors. Recommend for the price and close to stores and food and short term only but not long term
Stayed 3 nights in Dec 2018

6/10 Okay

Verified traveller

Liked: Cleanliness
Convenient budget hotel in huge downtown multistory firetrap. I stayed twice, outbound & homebound on a trip into mainland China. It's on the 4th & 5th floors of Chungking Mansions, very convenient for Kowloon transport & amenities. (4th floor closed for refurbishment.) Staff welcoming, have basic English. Room small, almost all taken up by a circular bed, looks like a junior manager's love-nest. Furnishings ticky-tacky but clean, a/c worked, hot water never better than lukish, second stay shower/loo area had no partition so light streamed into bedroom from uncurtained shower area window. I felt I got what I paid for, might stay again BUT the big concern is fire hazard. Chungking Mansions are a huge apt block, must be 40 or 50 similar budget hotels within it. Enter via ground floor mall which is a Little Bengal of cafes, money exchanges, sim-card shops etc. Access hotel via dilapidated slow lift, held together by bits of plywood like a failed primary school project, often long lines for lifts. As Whole Sunshine is only on 5th floor (and floors aren't high) I preferred the stairs. The Mansions are a fire tragedy waiting to happen, with combustibles heaped all around the passageways and stairs, staff smoking next to these, loose electric cabling, and cafes juggling hot ghee down in the mall.
Stayed 2 nights in Nov 2018

2/10 Terrible

RENATO

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The worse hotel location I’ve ever experienced ...
Stayed 2 nights in Nov 2018

10/10 Excellent

RB

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, very friendly and helpful staff. Rooms were basic but immaculate and comfortable. Hotel is a small haven in an otherwise average building. For the budget price, this hotel is a winner.
Stayed 6 nights in Nov 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean n comfortable as newly renovated.
Stayed 2 nights in Nov 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2018

8/10 Good

R

Liked: Cleanliness, staff & service, property conditions & facilities
Newly renovated. Helpful staff. Noisy air conditioning. Hard bed
Stayed 4 nights in Nov 2018

6/10 Okay

Iryn, Philippines

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Its new so everything was still clean and working properly
Stayed 4 nights in Nov 2018

6/10 Okay

Patrick

Liked: Staff & service, property conditions & facilities, room comfort
To be fair, the hotel made a great effort in their renovations, however the toilet/bathroom facilities felt like it was half completed (nothing that cannot be fixed of course), but the greatest two issues were: (1) trying to manage your way through a literal horde of guest house leasors, watch sellers and suit tailors (up to 40 people at least) that were proverbial flies and would not leave you alone, and (2) trying to find the actual entrance into the hotel complex.
Stayed 2 nights in Oct 2018

4/10 Poor

Gary

Liked: Cleanliness
Disliked: Staff & service, room comfort
Clean but low end hotel doesn't take credit cards
Let me start with the good points: 1) hotel is clean; 2) You feel safe in an otherwise sketchy building; 3) shower works well. Now the problems: 1) they don't take credit cards - only cash; 2) bed and pillows are ROCK hard - almost like sleeping on the floor; 3) room is very small and there is no desk to work at. The hotel is very hard to find - it's inside the Chungking Mansion building on the 5th floor. Have to take elevator B to get to the hotel. And it's a very sketch elevator...mostly we ended up walking the stairs via a back alley...also sketch). Frankly the biggest problem is the lack of taking credit cards - created a real hardship (and cost) for me to pull lots of cash from ATM to pay the bill.
Stayed 2 nights in Oct 2018

6/10 Okay

NOBORU

Disliked: Property conditions & facilities
Stayed 5 nights in Sep 2023
Response from Aaron on 16 Oct 2023
Thanks for your comment.

6/10 Okay

Verified traveller

場所は良かったです。
ホテルが見つからず...苦労しました サイトの表示にA棟5階とか一番手前のエレベーターとか表示が欲しいです。ホテル選ぶ時点で、お値段で他と比べたりして決めましたが、このお値段でここ？！って感じのホテルでした。 マンション（ビル？）内の雰囲気も、ちょっと怖いイメージで、女性の1人旅には向かないかもしれないです。本当に寝れればいいだけ！の方にオススメですが、寝るだけでこの値段はちょっと無いかな...な感想です。ホテルのおじさんは気さくで優しい方でした。
Stayed 1 night in Jul 2019

6/10 Okay

SeHyun

Stayed 3 nights in Apr 2019

6/10 Okay

Verified traveller

Stayed 2 nights in Mar 2019

6/10 Okay

Jihye

Disliked: Cleanliness, property conditions & facilities, room comfort
위치는최고네용
위치는 최고예용..ㅋㅋㅋ 청결도나 서비스는 ^^* 입구쪽에 인도?계열분들이 너무 진을 치고 있다는게... 엘베타기도 힘들고 ㅋㅋㅋ 저렴한 가격에 위치로 만족했어용
Stayed 5 nights in Feb 2019

8/10 Good

YU-MEI

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, room comfort
Location is perfect. There are 4~5 buliding stick together but 2 elevator they have. People are lined up to go inside. one staff/grandpa can speak english but If you want to go here you have to give up to solve problems when you in trouble.
Stayed 3 nights in Feb 2019
Response from Ho on 18 Mar 2019
We are employing new staff can speak English.Thank you

6/10 Okay

m, 日本

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
ビルの下にいる方たちがとても怖かった けれど入る時だけだったのですぐに慣れました。 日本語は喋れる方はいませんが、英語が喋れる方がいたのでわからないことがあったら聞いてと言われ、優しい方でした。 ベッドはとても硬かったです。(1日で慣れました。) シャワー、トイレはいっしょで仕切りがなく、トイレはびしょびしょになりました。浴槽はなかったです。変換プラグ、タコ足もついていたので持ってく必要はなさそうです。 ドライヤーもあり、ちゃんと乾かせました◎ シャンプーとボディーソープ、歯ブラシ、バスタオルがついていました。歯ブラシは大きいので使わなかったです。また、ハンドソープは置いてなかったです。ハンガーは４つありました。お湯を沸かすポットもありました。 シャワーのところは毛があり、気になる人は気になると思います。 立地は、チムサーチョイ もイーストチムサーチョイも行けて、近くにコンビニもあるのでとても便利でした。近くにタピオカ屋さんがあったのも嬉しかったです。 100万ドルの夜景を見に行くのもとても近くて歩いて行けました。 女人街から歩いて帰ったりもしました。 とても立地はよかったです。怖かったけど。
Stayed 3 nights in Feb 2019
Response from Whole Sunshine International Hotel on 1 Mar 2019
First thank you for choosing our hotel. Hong Kong is an international city which means there will be many people from different country, besides, Hong Kong is the safest city in the world, so don't be afraid of people from middle east.

8/10 Good

Nancy, San Pedro Sula

Liked: Staff & service, property conditions & facilities, room comfort
Great location.
The hotel is good, not great. Could be a little cleaner, I found lots of hair in the shower. It's not that expensive considering its great location. I was given a round bed that wasn't that comfortable, my feet hang out of it. And you have to make long lines to use the elevator to get to the hotel floor. The receptionist was very friendly and the room was spacious for that kind of hotel. Overall, it was a good stay. I would recommend it.
Stayed 5 nights in Jan 2019
Response from Ho on 18 Mar 2019
Sorry, we will try to make the toilet cleaner

10/10 Excellent

MIHA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
호텔 관계자님들 너무 친절하고 감사합니다~^^
굉장히 만족합니다 20분간격 무료셔틀버스 10분거리의 시티게이트까지 30분간격 퉁충셔틀버스 안내도 잘 되어있고 친절한 설명에 완전 힐링하구왔네요
Stayed 2 nights in Jan 2019

4/10 Poor

Dad

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
只有地點方便可取。住宿費要付現金、電梯老舊要排隊、浴室全玻璃（透明）小的離譜、沒有電視遙控器、沒有冷氣遙控器、吹風機要用借的.....
Stayed 3 nights in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sehr zentra gelegen. Super freundlich für den Late Check Out.
Stayed 2 nights in Jan 2019

10/10 Excellent

MINGCHE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
前台是老鄉很親切。
Stayed 1 night in Jan 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Stayed 7 nights in Dec 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
重慶マンションの上にあり、下には危なそうなメンズがたくさんいた。肩に手を乗せて話しかけられたこともある。部屋も汚い。バスルームには見えるくらい多くの髪の毛が落ちていた。
Stayed 2 nights in Dec 2018

2/10 Terrible

Julie, Stockholm

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Det värsta hotellet i mitt liv, bokade ett annat efter 15 minuter och åkte därifrån
Stayed 1 night in Dec 2018

8/10 Good

Verified traveller

Stayed 3 nights in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
曾經住過最喜歡的飯店是～日本千葉縣的希爾頓飯店，希望能找到便宜的價格！
Stayed 3 nights in Dec 2018

10/10 Excellent

Verified traveller

Stayed 1 night in Dec 2018

8/10 Good

poyin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018

6/10 Okay

Nobooooooo

チョンキンマンション内のホテル？ 入り口から一番近いエレベーターだが 他のゲストハウスのお客さんも多く、かなり並びます。 受付のおじ様達はフレンドリーです。 セミダブルベッド、冷蔵庫なし、金庫なし シャワーのみでトイレ内にある。お湯は出ます。水圧も問題なし。 清掃は毎日入るので清潔ではある。 香港はホテルが高いので、立地とただ寝るだけと割り切ればありかも？ ファミリー、カップルにはおすすめできない。
Stayed 3 nights in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2018

4/10 Poor

km

Liked: Staff & service
Disliked: Property conditions & facilities
根本是賓館，而不是酒店。看起來也沒有三星，最多兩星，位置是在重慶大廈裡，去到才知道！賓館的櫃臺人員也負責清潔的，態度很好，但環境很一般，就是賓館的質數吧，$500多的價錢十分不值。
Stayed 1 night in Nov 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018

4/10 Poor

小龙

Disliked: Property conditions & facilities, room comfort
ホテルはゴミゴミとした集合マンションのようで、AからEのエレベーターのAの五階にある。行き着くまでにとてもわかりにくく道中東南アジア？系の人が鬱陶しいほど声をかけてくる。フロントでは2部屋予約しているのに1部屋で良いかとか聞いてくるし、部屋も予約した部屋と違っていた。香港のホテルは高いなかで安い(と言っても8,430円)ホテルをお探しの方は良いかもしれませんが、子連れの方はお勧めできません。
Stayed 1 night in Nov 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
従業員が優しくて、道の情報も地図で書いてくれました
Stayed 2 nights in Nov 2018

4/10 Poor

Ushijima

Disliked: Staff & service, property conditions & facilities
ホテルの名前でしたがホテルじゃありません
工事中でうるさかった！
Stayed 1 night in Nov 2018

4/10 Poor

Wai man

Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2018

10/10 Excellent

N2, 台北

Liked: Cleanliness, room comfort
周邊生活功能逛街洽公交通都很方便 房間設施樸素整齊清潔客服親切對應 只有電梯載客容量太少需要排隊等待 時間較長。
Stayed 2 nights in Oct 2018