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Reviews of Lucky Hostel

2 out of 5
Lucky Hostel
Flat A, 13/F, Chun Yee Building, No.731-733 Nathan Road, Kowloon

Reviews

5.6
Rating 10 - Excellent. 7 out of 66 reviews" "
Rating 8 - Good. 13 out of 66 reviews" "
Rating 6 - Okay. 20 out of 66 reviews" "
Rating 4 - Poor. 11 out of 66 reviews" "
Rating 2 - Terrible. 15 out of 66 reviews" "

5.6/10

Cleanliness

5.4/10

Staff & service

4.6/10

Amenities

5.4/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveller

Liked: Staff & service
Close to transportation and convenient. In the middle of the main area.
Stayed 3 nights in Jun 2019

6/10 Okay

Jen, KL

Travelled with partner
Disliked: Staff & service
Good location & the bathroom is pretty spacious compared to most of the other guesthouse in HK. The service rendered was indeed a great disappointment , a not so polite receptionist was not so helpful. Late checking - in is not encouraged, Only till 9.00 pm. We were thankful for them to call us.Anyway it was a pleasant stay with a strategic location & a clean room. Thank you.
Stayed 2 nights in Apr 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is pretty good. It looks like too old and tired.
Stayed 2 nights in Jan 2019

4/10 Poor

Chun Man Eric

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
An overall less than pleaseant stay for the price
Extended for one night as I was not feeling well, made the booking online and called the Reception to inform them that I have extended my stay for one more additional night. I was promptly informed that I would not be able to stay in the same room and had to check out and go to another building where another room was "prepared" for me. The new room was not very clean and lacked basic amenities such as toilet paper, toiletries or a kettle.
Stayed 1 night in May 2018
Response from Li on 11 Jul 2018
The guest not tell us they want to extend one more night before they come check in ,then how we give the same room ,since we are full house at our main hostel,so we only can put at our second hostel,which we ask permission from the guest.The guest the said ok,it is not our fault,I should not complain too much.

6/10 Okay

Chun Man Eric

Liked: Property conditions & facilities
Disliked: Cleanliness
Stayed 1 night in May 2018

6/10 Okay

Eddie, Niagara Falls, Ontario

In the heart of Kowloon with public convenience
Small hotel like this is hard to find above average, but, this one is over average !

10/10 Excellent

Peter, China

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel for central Kowloon.
Very nice hotel staff in this hotel. She is very friendly to all guests all around the world.

2/10 Terrible

Swee

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No Rating Hostel
this is definitely not a place to stay for any kind of traveler. No service, condition dirty, poor air condition, very old beds, towels stained, etc..

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room space was small , nevertheless our stay was okay.Owner was good too.

2/10 Terrible

Mihael, Auckland

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
They should close this place.
We were so frustrated that we had to leave and find other place to stay. To bad that we paid in advance. Bathroom was mouldy, very dirty, no fresh towels, room was filthy, warn out, smelly, A/C was leaking... We do understand that we didn't pay much, but at least they should clean the room time to time.Better stay away from this hostel.

4/10 Poor

Mr. Kornpruet, Thailand

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Nice owner of the hotel, Mr. Lee
On late night of my last day before I was taking flight back to my country, I forgot my Tablet in the bedroom. Unfortunately, this hostel has a main gate which can be passed only their guests. the guest will be provided the main gate's key for entering the hostel at night because the owners of the hostel will not stay there 24 hours, they will go back to their home nearby the hostel at night. As my accident, I already checked out and gave hostel's key back to owners. So I could not go inside it again. Luckily there is a local phone for the guests, then I try to call them because it was already midnight, they went back and nobody was in the main room to open the main gate for me. They picked up the phone and they said they will come to open soon. After that I waited for 20 minutes, he, Mr. Lee came tiredly seem like he was running for a long way. So I was so impressed for his action and help. Even thought physically his face looks aggressive and he cannot speak English, but he is very helpful. He tried to help us whatever we asked for. So finally he open the main gate and my bedroom. Then I got my Tablet back and cough my flight on time on that night. I would like to say I was very appreciated.
Response from helen on 7 Jul 2016
You book the type of room is outside bathroom triple room. It is what you chosen , you can not complain. All hk hostel is small, you should understand, some of other hostel, is much small than my hoste;

2/10 Terrible

Nathanael, United States

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible stay
I have stayed at many small budget hotels/hostels in this building and around Kowloon and I have never had such a bad experience. The room was dirty and smelled of mold and cigarette smoke, the bathroom was outside the room across from the front desk, the air conditioner barely worked, the bed was very uncomfortable and the bedding was not clean. I tried to switch rooms myself and then hotels.com tried again for me. No other rooms were available. I would have moved to another hotel but was pressed for time. The front desk staff was surly and unpleasant. How this is a two star hotel is beyond me.

2/10 Terrible

rogie, PEI

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
old and dirty hotel
its all dirty and no staff during the night. when you see see bed you find it clean but once you lay down you will find it dirty because its itchy. towels are hard obviously didnt use softener. trip was good but unfortunstely lucky hostel is the annoying part. it was convenient hotel though just below the hotel is a bus stop to the airport
hotel aircon
cieling
dust everywhere
the back of the door
Response from li manager on 22 Apr 2016
When the guest stay, hk is extremely high Humidity weather, everywhere the wall is,mod ,so can not do any thing,the guest do not understsnd that.When the weather us,getting vetter, we will.clean it!

2/10 Terrible

WWeera, Bangkok

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Only a shelter when you have nowhere else to go
Good points: 1. Location - near MTR station, bus stop, and markets. 2. Complimentary Wifi, but the signal is not stable especially at night. 3. Flexibility - I was allowed to check in early as the room was available. The owners, Helen Yeh was helpful, and Mr Lee was fine despite language barrier and always-angry personality. Bad Points: 1. The hotel and room condition - Very very tiny, only a solo traveler could survive. The toilet was unacceptable. Seems like the bed and pillow sheet were reused without being cleaned. Guests with allergies must avoid due to dust in the room. 2. The building condition - very old and the lift was slow and bad. Not vey safe. 3. Facility - hair dryer was provided, yet it was for public. That means you have to blow dry your hair at a tiny hall way in front of someone else's rooms.
I have to share the bed with my luggage.
The bed sheet hadn't been changed since the previous guest.
The hall way. The small Orange spot was the public hair dryer.
The lift which is very slow and would be truly unreliable in case of Fire or emergency.

6/10 Okay

John

Liked: Cleanliness
Disliked: Staff & service
Cheap for a reason, and that's not necessarily bad
Lucky Hostel is cheap for a reason. It's not exactly the kind of place you'll go to unwind while being pampered. You get a tiny room with barely enough room for the bed, and you get a small bathroom with one of those shower "boxes" attached to the wall, showering all over the toilet and the rest of the bathroom. That's it. The room is reasonably clean, though, which is all that I think really matters. The one major complaint I had was in regards to checking in. This place seems to be run by a husband and wife. I showed up around 10:30 PM, and neither one was available. There was a phone attached to the front door, though. I picked up and dialed 0. I heard some buzzing that seemed to indicate I had dialed the wrong number. I hung up. The phone suddenly rang. A man said he'd come. Sure enough, a guy eventually showed up, looking like he'd stepped out of an 80s hair metal video. He let me in and explained everything in broken English. He then asked for a HK$100 deposit. I wasn't expecting that. He called his wife, who apparently has a better understanding of English. I talked to her. She said I didn't have to worry about the deposit. She then spoke to him, and he thanked me and left. Odd, but hey, at US$30/night, it's hard to feel ripped off. Would I stay again? Sure. Would I recommend it to others? That depends on what they want. If you just need a cheap place to lay your head, you're good. If you need more, you may want to look elsewhere.

8/10 Good

Verified traveller

Liked: Room comfort
Disliked: Cleanliness, staff & service

6/10 Okay

Alfredo, San Diego

hong kong is cray
... Your standard hostel, pretty much.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simple clean room
Had everything we needed. Don't expect too much for the price.

6/10 Okay

Verified traveller

Liked: Room comfort
Disliked: Cleanliness, staff & service
Not the cleanest place but comfortable; overall OK
There was no shaving mirror in the bathroom but after some negotiation, one was provided. The place could be cleaner and the room was a bit noisy, but that could be expected given the low price.

4/10 Poor

Aussie, Australia

Disliked: Cleanliness, staff & service, property conditions & facilities
You get what you pay for
Small, room. Very central. The rat in the foyer was an added extra!

8/10 Good

Mark, Copenhagen

Liked: Cleanliness, staff & service, property conditions & facilities
Small but fine
A very very small room, but actually fine! We didn't need more than that. Shower was fine, water was hot. The bed was a bit hard, but thats all. In general we were happy - it is after all just a place to sleep! The location is perfect, close to train station and a busy area, close to markets, and even with a 24h busy street outside your door, you didn't get disturbed from noise because you were so far up in the building.

4/10 Poor

suk yin, hk

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
good for the budget traveller
How much you paid, that's what you get. For the price, it's worth to stay.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Anirban, Kolkata

Disliked: Room comfort
Mongok stay
For me I was alone travelling to Hong Kong . The room is very very small . no room service. However , if you are planning to spend most of your holiday time outside the hotel who cares about room size ? For single person it is okay and located among the posh locality of Mongkok.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and clean hostel
It is good service and comfortable hostel! The staff are friendly！it is to go everywhere with many near hostel!

2/10 Terrible

Young Couple, Melbourne, Australia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst Hotel Ever
The reception is in another place you must call before arriving otherwise nobody won't wait for you, the hotel located is on an old building 13th floor, if u come at peak hour when all residents of building has finished their jobs, you must wait for 20 minutes to use lift, toilet and bed smelling more than bad, the view of your room will be nasty.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
非常惡劣的服務態度 不舒適的住宿
Stayed 1 night in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
預期外的好
房間和浴室意外的乾淨和大 有公共冰箱和水可以用 反應了前幾天Wifi不穩的問題有明確的處理 不過要自備牙刷和毛巾之類 附近的飲食消費比港島便宜很多
Stayed 5 nights in Mar 2019

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Staff & service
お金払ってるのに、エクスペディアとの連携がなってないのか、おばちゃんに泊まれない、払っていない、と言われ追い出された。仕方なく他のホステルを取りました。
Stayed 2 nights in Feb 2019

8/10 Good

Verified traveller

Liked: Property conditions & facilities
宿泊前日にホテルの人から突然LINEが来ました。「何時にホテルに到着するか。」「あなたが予約したのは、最後の一部屋だから、シャワーとトイレは部屋の外にある。」という内容でした。「私が予約したのはシャワートイレ付きのダブルルームだ。ネット予約時にそう書いてあった。」というと、シャワートイレ付きの部屋を用意できるとのこと。用意できるならなんでそんなこと言うのだろう？ 　チェックイン時間も、ネット予約時には11時までで、エクスペディアで予約をすると12時までokとあるのに、「最終チェックインは10時までだ。」と言う。エクスペディアのバウチャーに写真を送ると「すみませんが、なるべく早くチェックインしてください。」と言われました。 結局すべてがホテルの都合・・・。 　実際には予約した通りの部屋を用意されていましたし、設備や清掃も行きとどいていたので結果的には良かったです。フロントに人がいないことが多いので、用事がある場合はなるべく早く言った方がいいです。ドライヤーも用意されていますが、廊下に供用のがあり取り外せないようになっているので、それが嫌な場合は自分でドライヤーを準備することをお勧めします。供用のウォーターサーバーがあります。 　ホテルの場所はとても便利です。近くに24時間スーパーもあるし、2つの駅も利用可能、空港から、空港までのバスも近くにあります。騒音ですが、ビル自体は静かでした。ネイザンロードの車の音も、防音窓のため大分緩和されます。セキュリティティーもOK。 総合的には大満足です！また泊まります！
Stayed 4 nights in Jan 2019

6/10 Okay

RIKA, JAPAN

少々わかりにくいです
Stayed 1 night in Nov 2018

6/10 Okay

KAI CHENG

地點方便，品質一般般
Stayed 5 nights in Aug 2018

6/10 Okay

Verified traveller

Liked: Staff & service
Near MRT and shopping street
The hostel is near MRT exit A1 and B1. The rooms has air con ,water heater. The hair dryer and hot & cool water dispencer is at the center. The location is near the shopping street. The lift at the building are rather old but still ok. The staff is very nice. She sent me the information how to go to hostel that’s very useful for me.
Stayed 2 nights in Nov 2017

6/10 Okay

CHEONGLUNG

Stayed 1 night in Jun 2017

4/10 Poor

Burin, Bangkok

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
บรรยากาศห้องพัก
เล็กมาก ไม่มีแม้ที่จะยืน และรูปห้องตอนจองกับความเป็นจริง ไม่ตรงกัน ไม่มีหน้าต่างสักบาน ไม่ตรงตามที่จองสักอย่าง
Stayed 2 nights in Oct 2017

4/10 Poor

Verified traveller

Disliked: Staff & service, room comfort
工作人員無禮
工作人員非常之無禮貌，態度差劣，替友人訂了兩間房，但不在同一大廈內，極之不便。房間太小，尚箅整潔，而地點很方便，價位屬平，但要人受氣的話，我情願找過第二間。
Stayed 1 night in Jun 2017

4/10 Poor

Girts

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Tiny and budget hostel
Owners should inform their guests, in which floor is this hostel, because it is very hard to find. Floor 13, by the way :) Room is unbelivable small, but everything is clean. Good wifi. Towels was not in the room

8/10 Good

Verified traveller

Liked: Staff & service
เหมาะสำหรับคนที่ต้องการใกล้จุด Shopping และไม่แพง

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

예약이,,,
도착하니 방이 찼다고 인근 숙소로 소개해 주었습니다. 다행히 소개받아 간곳은 나쁘지는 않았고 교통도 편리했습니다. 하지만 예약관리가 잘 안하는곳인가 하는 생각이 들더군요.

2/10 Terrible

mordicus, paris

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
taudis a eviter
ce monsieur nous a reclame une caution pour nous remettre les cles d une chambre que nous avions deja payes. de plus la chambre est plus un cagibi qu une chambre d hotel ou il n est pas possible de faire deux pas. Ce monsieur ne parle pas un mot d anglais et appele les policiers pour nous mettre dehors a 11h20,apres nous avoir reveille a 11h pour nous demander de partir. En gros et court:NE JAMAIS METTRE LES PIEDS LABAS
Response from Li on 10 Aug 2016
The guest do not want to check out on time and he shout and flight with our staff, SO that why call police. That is very very rude for them

2/10 Terrible

Yuko, バンコク

Disliked: Staff & service, property conditions & facilities, room comfort
ここは だめだ。
同じ階に (受付は香港の13階だったかな。でも、部屋は香港式2階になって、)同じ階にはカラオケとお姉さんがサービスされる、 バーみたいなのがあり、歌がはじまると寝られない。夜中、下水の臭いに息苦しくなりめが覚めた。が、部屋を変えてもらうのに1時間をスタッフどうしのけんかで、邪魔されオーナーが来たら、+50$でどう？と、言われる始末。寝るだけのために滞在したが、寝ることもままならない。

10/10 Excellent

wai ling yan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service with budget hostel!
This hotel is very good, we do not know the way, they have made guidance to us. During we stay they service us warmly, very .After stay, we feel the place was very clean and quiet,it very good to give them 100 points!

6/10 Okay

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Closed with shopping and value for money
closed with mtr and shopping centre,value for money

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
料金は高いし、サービスは最悪
駅に近いので、観光には比較的便利ですが、両替等も考えれば尖沙咀の方が優れていると思います。また、同等のホステルであれば宿泊料は尖沙咀の一部のホステルの方が安いし、清潔でサービスも断然良かった。今後は尖沙咀の一部のホステルを利用します。

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for money
Great accommodation for the price. Close to public transport, market and food. Also walking distance to many other great areas.

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
交通の便がよく、どこに行くにも便利です。部屋は広くはないが、必要最小限のものはそろっているので、割り切って寝るだけの場所と考えれば割安だと思います。

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
只有便宜這項優點
空間超小，兩人床也超小。大樓的電梯很晃，感覺很危險。老闆態度很不友善

2/10 Terrible

Johann

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

Ryosuke

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
まったくおすすめできない
過去20か国以上で様々な宿に滞在経験がありますがこの様なひどい想いをしたのは初めてです。 長文になりますがお付き合い下さい。 まずHotels.comから予約を入れたところ、深夜にも関わらず当方の携帯に電話がありました。 宿のスタッフからで内容としては部屋の空きがないから返金したいとの事、揉めても仕方ないので了承したら今度は当方の銀行口座を教えろと要求。 なぜHotels.comを通じて返金しないのか尋ねたが要領を得ない。 後でわかったことだがこういったケースは宿側にペナルティが発生するためそれを避けようとした様だ。 口座送金を断ったところ今度は現金を取りに来る様に申し出があり呆れてしまった。 Hotels.comを通じて再三クレームをいれた結果、予約したダブルルームからファミリールームへアップグレードのオファー。 部屋が広くなるだけだという点を確認した上でアップグレードを了承。 さてチェックイン当日、宿に着くとスタッフがいません。 幸いな事にその宿に滞在している他のお客さんがスタッフの携帯を知っていて助けてもらい30分ほど待たされてチェックイン。 部屋はファミリールームとは名ばかりの2段ベッドでスペースをほぼ占領されている小部屋。 しかもダブルルームではデフォルトな室内トイレ、シャワーがありません。完全に騙されました。 共同のトイレ、シャワーには髪の毛が散乱しており掃除もろくにされていないのは一目瞭然です。 再度Hotels.comに抗議しましたが祝日という事もあり他のホテルは手配されず。 ベッドシーツもきれいには見えなかったので仕方なく新聞紙を敷いて寝ました。 二人のスタッフをみましたが英語を話すのは内一人だけ。 上記の内容をクレームしたところ逆ギレする始末で話になりません。 どうしても1円でも節約したい方、バス停の目の前でなければ嫌な方(唯一の良い点です)、旅先での貴重な時間を無駄にしたい暇で暇で仕方ない方、トラブルが好きな方、以上に当てはまらない人には絶対に勧めません。絶対にです。 チョンキンマンション内でもここよりは何倍も良い宿が山ほどあります。