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The LUMA Hotel - A Member of Design Hotels

Photo gallery for The LUMA Hotel - A Member of Design Hotels

Property entrance
Minibar, in-room safe, individually furnished, desk
Café
Eco-friendly toiletries, hair dryer, dressing gowns, slippers
Eco-friendly toiletries, hair dryer, dressing gowns, slippers

Overview of The LUMA Hotel - A Member of Design Hotels

The LUMA Hotel - A Member of Design Hotels

3.5 star property
9.6 out of 10 Exceptional
9.6/10 Exceptional

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
  • Business services
  • Laundry
Map
Lot 2-5, Block A, Sutera Avenue,, Jalan Sembulan, Kota Kinabalu, Sabah, 88100

Explore the area

  • Popular LocationSutera Harbour7 min walk
  • Popular LocationImago Shopping Mall20 min walk
  • Popular LocationKota Kinabalu Esplanade3 min drive
  • AirportKota Kinabalu (BKI-Kota Kinabalu Intl.)11 min drive

Room options

About this area

Kota Kinabalu

Located in Kota Kinabalu, The LUMA Hotel - A Member of Design Hotels is in the city centre. Imago Shopping Mall and Plaza Wawasan are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Tabin Wildlife Reserve and Tanjung Aru Perdana Park. Looking to enjoy an event or a game while in town? See what's happening at Likas Stadium or Sabah Indoor Climbing Centre.
Visit our Kota Kinabalu travel guideOpens in a new window
Map

What's nearby

  • Sutera Harbour - 7 min walk
  • Gleneagles Hospital - 14 min walk
  • Sabah State Mosque - 19 min walk
  • Imago Shopping Mall - 20 min walk
  • Kota Kinabalu Esplanade - 3 min drive

Getting around

  • Tanjung Aru Station - 3 min drive
  • Kota Kinabalu (BKI-Kota Kinabalu Intl.) - 13 min drive

Restaurants

  • Jamal Salim Curry House & Catering - 18 min walk
  • Bayu - 13 min walk
  • Restoran D' Malindo - 12 min walk
  • Pacific Café - 2 min walk
  • D'Lengkuas Restoran Selera Kampung - 18 min walk

About this property

The LUMA Hotel - A Member of Design Hotels

3.5-star hotel located in Downtown Kota Kinabalu
At The LUMA Hotel - A Member of Design Hotels, you can look forward to a corner/local shop, a cafe and dry cleaning/laundry services. Be sure to enjoy a meal at any of the 3 on-site restaurants, which feature happy hour and more. Stay connected with free WiFi in public areas, and guests can find other amenities, such as a bar.
You'll also enjoy perks such as:
  • Buffet breakfast (surcharge), express check-in and a lift
  • 2 meeting rooms, a 24-hour front desk and luggage storage
  • Smoke-free property, concierge services and a water dispenser
Room features
All 115 individually furnished rooms boast perks such as laptop-friendly workspaces and air conditioning, in addition to amenities such as safes and dressing gowns.
Other amenities include:
  • Eco-friendly toiletries, baths or showers and hairdryers
  • Flat-screen TVs with digital channels
  • Electric kettles, daily housekeeping and desks

Languages

Chinese (Mandarin), English, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe & Clean (Malaysia)
Follows the industry cleaning and disinfection practices of COVID-19 Guidelines (WHO)

Check-in

Contactless social distancing
Cashless transactions are available for all charges at the property
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Limited on-site parking

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10:30 AM: MYR 38 for adults and MYR 38 for children
  • 3 restaurants and 1 coffee shop/cafe

Restaurants on site

  • Flow Coffee @ Luma
  • JOJO Restaurant
  • Hinode Restaurant
  • Fish Market Restaurant

Family friendly

  • Corner/local shop

Conveniences

  • Lift
  • Corner/local shop
  • Water dispenser

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage

Business services

  • Meeting rooms - 2

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Valet for wheelchair-equipped vehicle
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoke-free property
  • Water dispenser

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Dressing gowns
  • Bath or shower
  • Eco-friendly toiletries
  • Hairdryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • Digital channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Desk
  • Individually furnished
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Safe
  • Slippers

Similar properties

Policies

Check-in

Check-in from 3:00 PM - anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests will receive an email 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MYR 116 per night.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: MYR 150.0 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately MYR 38 for adults and from MYR 38 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: MYR 116 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards

We should mention

No pets and no service animals are allowed at this property

Property is also known as

The Luma Hotel
The Luma Of Design Hotels
The LUMA Hotel A Member of Design Hotels
The LUMA Hotel - A Member of Design Hotels Hotel
The LUMA Hotel - A Member of Design Hotels Kota Kinabalu
The LUMA Hotel - A Member of Design Hotels Hotel Kota Kinabalu

Frequently asked questions

Is The LUMA Hotel - A Member of Design Hotels pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at The LUMA Hotel - A Member of Design Hotels?

As of 9 Jun 2023, prices found for a 1-night stay for 2 adults at The LUMA Hotel - A Member of Design Hotels on 20 Jun 2023 start from RM 320.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at The LUMA Hotel - A Member of Design Hotels?

Limited spots are available.

What time is check-in at The LUMA Hotel - A Member of Design Hotels?

Check-in is from 3:00 PM - anytime. A fee applies for early check-in (subject to availability).

What time is check-out at The LUMA Hotel - A Member of Design Hotels?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Where is The LUMA Hotel - A Member of Design Hotels located?

Located in Downtown Kota Kinabalu, this hotel is 0.4 mi (0.6 km) from Sutera Harbour and 1 mi (1.6 km) from Imago Shopping Mall. Gleneagles Hospital and Sabah State Mosque are also within 1 mile (2 km).

The LUMA Hotel - A Member of Design Hotels Reviews

The LUMA Hotel - A Member of Design Hotels Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 32 out of 42 reviews" "
" "10 - Excellent 76%
Rating 8 - Good. 10 out of 42 reviews" "
" "8 - Good 24%
Rating 6 - Okay. 0 out of 42 reviews" "
" "6 - Okay 0%
Rating 4 - Poor. 0 out of 42 reviews" "
" "4 - Poor 0%
Rating 2 - Terrible. 0 out of 42 reviews" "
" "2 - Terrible 0%

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.6/10

Property conditions & facilities

9.1/10

Eco-friendliness

Reviews

10/10 Excellent

Vivian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome stay. Everything is great. Will stay there again if visit KK.
Stayed 1 night in Mar 2023

10/10 Excellent

Aye Aye

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Mar 2023

10/10 Excellent

Sharon

Stayed 1 night in Mar 2023

10/10 Excellent

Shyh Chang

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very close to shopping area, room is big and clean, quiet also, very good
Stayed 1 night in Mar 2023

10/10 Excellent

Kai Teck

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Design of hotel. Comfortable resting area. Not we’ll sound proof.
Stayed 3 nights in Mar 2023

8/10 Good

ANG

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2023

10/10 Excellent

EMMELINE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay in KK
Love the ambiance of the hotel, Clean and the smell was like SPA. The staff was friendly!! The hotel was just opposite the Imago shopping mall, I and my husband just walk through the bridge. Definitely will come back again!!
Stayed 2 nights in Jan 2023

10/10 Excellent

Margarita

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A boutique hotel locates at KK , location is convenient and facilities are clean and neat.

10/10 Excellent

Jade

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a beautifully presented hotel. The rooms were just stunning. Beds comfy and bathrooms so well designed. We enjoyed everything, including the breakfast. Will definitely be back again!