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The LUMA Hotel - A Member of Design Hotels

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Reception
Minibar, in-room safe, individually furnished, desk
Minibar, in-room safe, individually furnished, desk
Minibar, in-room safe, individually furnished, desk
Standard Room (Grass Hollywood) | Minibar, in-room safe, individually furnished, desk

Overview of The LUMA Hotel - A Member of Design Hotels

The LUMA Hotel - A Member of Design Hotels

3.5 star property

9.4/10 Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Breakfast available
  • Business services
  • Laundry
Map
Lot 2-5, Block A, Sutera Avenue,, Jalan Sembulan, Kota Kinabalu, Sabah, 88100

Explore the area

  • Popular LocationSutera Harbour7 min walk
  • Popular LocationSabah State Mosque19 min walk
  • Popular LocationImago Shopping Mall20 min walk
  • AirportKota Kinabalu (BKI-Kota Kinabalu Intl.)12 min drive

Room options

About this area

Kota Kinabalu

Located in Kota Kinabalu, The LUMA Hotel - A Member of Design Hotels is in the city centre. Sabah State Museum and Mari Mari Cultural Village are cultural highlights, and some of the area's attractions include Tunku Abdul Rahman Park and Sedco Square. Looking to enjoy an event or a game while in town? See what's happening at Likas Stadium or Sabah Indoor Climbing Centre.

What's nearby

  • Sutera Harbour - 7 min walk
  • Sabah State Mosque - 19 min walk
  • Imago Shopping Mall - 20 min walk
  • Sabah State Museum - 4 min drive
  • Tanjung Aru Perdana Park - 4 min drive

Getting around

  • Tanjung Aru Station - 3 min drive
  • Kota Kinabalu (BKI-Kota Kinabalu Intl.) - 13 min drive

Restaurants

  • Silk Garden - 8 min walk
  • Cafe Boleh - 8 min walk
  • Breeze Beach Club - 9 min walk
  • Al Fresco - 13 min walk
  • Kak Nong Restaurant - 18 min walk

About this property

The LUMA Hotel - A Member of Design Hotels

3.5-star hotel located in Downtown Kota Kinabalu
At The LUMA Hotel - A Member of Design Hotels, you can look forward to a corner/local shop, a cafe and dry cleaning/laundry services. Be sure to enjoy a meal at any of the 3 on-site restaurants, which feature happy hour and more. Stay connected with free WiFi in public areas, and guests can find other amenities, such as a bar.
You'll also enjoy perks such as:
  • Buffet breakfast (surcharge), luggage storage and a lift
  • A water dispenser, concierge services and smoke-free property
  • 2 meeting rooms, express check-in and a 24-hour front desk
Room features
All 115 individually furnished rooms boast perks such as laptop-friendly workspaces and air conditioning, in addition to amenities such as safes and dressing gowns.
Other amenities include:
  • Eco-friendly toiletries, baths or showers and hairdryers
  • Flat-screen TVs with digital channels
  • Electric kettles, daily housekeeping and desks

Languages

Chinese (Mandarin), English, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe & Clean (Malaysia)
Follows the industry cleaning and disinfection practices of COVID-19 Guidelines (WHO)

Check-in

Contactless social distancing
Cashless transactions are available for all charges at the property
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Limited on-site parking

Food and drink

  • Buffet breakfast available for a fee daily: MYR 38 for adults and MYR 38 for children
  • 3 restaurants and 1 coffee shop/cafe

Restaurants on site

  • Flow Coffee @ Luma
  • JOJO Gastrobar
  • Hinode Restaurant
  • Fish Market Restaurant

Family friendly

  • Corner/local shop

Conveniences

  • Lift
  • Corner/local shop
  • Water dispenser

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage

Business services

  • Meeting rooms - 2

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Valet for wheelchair-equipped vehicle
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoke-free property
  • Water dispenser

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Dressing gowns
  • Bath or shower
  • Eco-friendly toiletries
  • Hairdryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • Digital channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Desk
  • Individually furnished
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Safe
  • Slippers

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests will receive an email 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MYR 116 per night.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: MYR 150.0 per accommodation, per stay
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 January 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: MYR 38 for adults and MYR 38 for children (approximately)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: MYR 116 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

No pets and no service animals are allowed at this property

Property is also known as

The Luma Hotel
The Luma Of Design Hotels
The LUMA Hotel A Member of Design Hotels
The LUMA Hotel - A Member of Design Hotels Hotel
The LUMA Hotel - A Member of Design Hotels Kota Kinabalu
The LUMA Hotel - A Member of Design Hotels Hotel Kota Kinabalu

Frequently asked questions

Is The LUMA Hotel - A Member of Design Hotels pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at ?

As of 27 Jan 2023, prices found for a 1-night stay for 2 adults at on 9 Feb 2023 start from RM 240.8, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at The LUMA Hotel - A Member of Design Hotels?

Limited spots are available.

What time is check-in at The LUMA Hotel - A Member of Design Hotels?

Check-in is from 3:00 PM - anytime. A fee applies for early check-in (subject to availability).

What time is check-out at The LUMA Hotel - A Member of Design Hotels?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Where is The LUMA Hotel - A Member of Design Hotels located?

Located in Downtown Kota Kinabalu, this hotel is within a 15-minute walk of Sutera Harbour and Gleneagles Hospital. Sabah State Mosque and Imago Shopping Mall are also within 1 mile (2 km).

Can I cancel my reservation for free at The LUMA Hotel - A Member of Design Hotels and receive a full refund?

Yes, The LUMA Hotel - A Member of Design Hotels offers free cancellation on select room rates, because flexibility matters! Please refer to The LUMA Hotel - A Member of Design Hotels cancellation policy on our site for more details about any exclusions or requirements.

Reviews

9.4

Exceptional

Rating 10 - Excellent. 14 out of 20 reviews" "
" "10 - Excellent 70%
Rating 8 - Good. 6 out of 20 reviews" "
" "8 - Good 30%
Rating 6 - Okay. 0 out of 20 reviews" "
" "6 - Okay 0%
Rating 4 - Poor. 0 out of 20 reviews" "
" "4 - Poor 0%
Rating 2 - Terrible. 0 out of 20 reviews" "
" "2 - Terrible 0%

9.6/10

Cleanliness

9.3/10

Staff & service

8.6/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Margarita

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A boutique hotel locates at KK , location is convenient and facilities are clean and neat.

10/10 Excellent

Jade

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a beautifully presented hotel. The rooms were just stunning. Beds comfy and bathrooms so well designed. We enjoyed everything, including the breakfast. Will definitely be back again!

10/10 Excellent

Jeffrey

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nil
Stayed 2 nights in Dec 2022

10/10 Excellent

Wah Yeow Eddie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was excellent. Close to many dining and shopping options, all within walking distance. Will definitely stay here again.
Stayed 2 nights in Dec 2022

8/10 Good

Marcus, Shah Alam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay for work or holidays
Stayed 4 nights in Oct 2022

10/10 Excellent

Frances, Felton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very stylish and great helpful staff.
Stayed 1 night in Oct 2022

10/10 Excellent

Lai

Stayed 1 night in Oct 2022

10/10 Excellent

Alwani

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the design but i wish they make variety of food for breakfast everyday.
Stayed 4 nights in Sep 2022

10/10 Excellent

Ernie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel for business trip
Nice and clean..
Stayed 2 nights in Aug 2022

10/10 Excellent

HON PING

Stayed 2 nights in Jul 2022