The LUMA Hotel - A Member of Design Hotels

Photo gallery for The LUMA Hotel - A Member of Design Hotels

Primary image
Room (Palm Marvellous) | Minibar, in-room safe, individually furnished, desk
Luxury Room (Green) | Minibar, in-room safe, individually furnished, desk
Minibar, in-room safe, individually furnished, desk
Standard Room (Grass Hollywood) | Minibar, in-room safe, individually furnished, desk

Overview of The LUMA Hotel - A Member of Design Hotels

The LUMA Hotel - A Member of Design Hotels

3.5 star property

4.8/5 Exceptional

Top rated for cleanliness (5.0/5)

Popular amenities

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Breakfast available
  • Business services
  • Laundry
Map
Lot 2-5, Block A, Sutera Avenue,, Jalan Sembulan, Kota Kinabalu, Sabah, 88100

Explore the area

  • Popular LocationSutera Harbour7 min walk
  • Popular LocationSabah State Mosque19 min walk
  • Popular LocationSabah State Museum7 min drive
  • AirportKota Kinabalu (BKI-Kota Kinabalu Intl.)11 min drive

Choose dates to view prices

About this area

Kota Kinabalu

Located in Kota Kinabalu, The LUMA Hotel - A Member of Design Hotels is in the city centre. Sabah State Museum and Mari Mari Cultural Village are cultural highlights, and some of the area's attractions include Tunku Abdul Rahman Park and Sedco Square. Water World Theme Park and Lok Kawi Wildlife Park are also worth visiting.

What's nearby

  • Sutera Harbour - 7 min walk
  • Sabah State Mosque - 19 min walk
  • Oceanus Waterfront Mall - 6 min drive
  • Sabah State Museum - 7 min drive
  • Tanjung Aru Perdana Park - 9 min drive

Getting around

  • Tanjung Aru Station - 3 min drive
  • Kota Kinabalu (BKI-Kota Kinabalu Intl.) - 11 min drive

About this property

The LUMA Hotel - A Member of Design Hotels

3.5-star hotel in the heart of Downtown Kota Kinabalu
Consider a stay at The LUMA Hotel - A Member of Design Hotels and take advantage of a corner/local shop, a coffee shop/cafe and dry cleaning/laundry services. Be sure to enjoy a meal at any of the 3 on-site restaurants, which feature happy hour and more. Stay connected with free WiFi in public areas, and guests can find other amenities, such as a bar.
You'll also enjoy perks such as:
  • Buffet breakfast (surcharge), a lift and a water dispenser
  • Luggage storage, smoke-free property and express check-in
  • A 24-hour front desk, 2 meeting rooms and concierge services
Room features
All guest rooms at The LUMA Hotel - A Member of Design Hotels boast perks, such as Laptop workspace and air conditioning, in addition to amenities, such as safes and dressing gowns.
Other amenities include:
  • Baths or showers, hairdryers and shampoo
  • Flat-screen TVs with digital channels
  • Electric kettles, daily housekeeping and desks

Languages

Chinese (Mandarin), English, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe & Clean (Malaysia)
Follows the industry cleaning and disinfection practices of COVID-19 Guidelines (WHO)

Check-in

Contactless social distancing
Cashless transactions are available for all charges at the property
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Limited on-site parking

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10:30 AM: MYR 38 for adults and MYR 38 for children
  • 3 restaurants and 1 coffee shop/cafe

Restaurants on site

  • Flow Coffee @ Luma
  • JOJO Gastrobar
  • Hinode Restaurant
  • Fish Market Restaurant

Family friendly

  • Corner/local shop

Conveniences

  • Lift
  • Corner/local shop
  • Water dispenser

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage

Business services

  • Meeting rooms - 2

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Valet for wheelchair-equipped vehicle
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Dressing gowns
  • Bath or shower
  • Hairdryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • Digital channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Desk
  • Individually furnished
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Safe
  • Slippers

Travellers also viewed these properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - anytime
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests will receive an email 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MYR 116 per night.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: MYR 150.0 per accommodation, per stay
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 January 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: MYR 38 for adults and MYR 38 for children (approximately)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: MYR 116 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

No pets and no service animals are allowed at this property

Property is also known as

The Luma Hotel
The Luma Of Design Hotels
The LUMA Hotel A Member of Design Hotels
The LUMA Hotel - A Member of Design Hotels Hotel
The LUMA Hotel - A Member of Design Hotels Kota Kinabalu
The LUMA Hotel - A Member of Design Hotels Hotel Kota Kinabalu

Frequently asked questions

Is The LUMA Hotel - A Member of Design Hotels pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at ?

As of 25 Sept 2022, prices found for a 1-night stay for 2 adults at on 26 Oct 2022 start from RM 199.87, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at The LUMA Hotel - A Member of Design Hotels?

Limited spots are available.

What time is check-in at The LUMA Hotel - A Member of Design Hotels?

Check-in is from 3:00 PM - anytime. A fee applies for early check-in (amount may vary, subject to availability).

What time is check-out at The LUMA Hotel - A Member of Design Hotels?

Checkout is at noon. Late checkout is available for a fee (amount may vary, subject to availability).

Where is The LUMA Hotel - A Member of Design Hotels located?

Located in Downtown Kota Kinabalu, this hotel is within 1 mile (2 km) of Sutera Harbour, Sabah State Mosque and Imago Shopping Mall. Plaza Wawasan and Oceanus Waterfront Mall are also within 2 miles (3 km).

Can I cancel my reservation for free at The LUMA Hotel - A Member of Design Hotels and receive a full refund?

Yes, The LUMA Hotel - A Member of Design Hotels offers free cancellation on select room rates, because flexibility matters! Please refer to The LUMA Hotel - A Member of Design Hotels cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

4.8

Exceptional

Rating 5 - Excellent. 4 out of 5 reviews
5 - Excellent 80%
Rating 4 - Good. 1 out of 5 reviews
4 - Good 20%
Rating 3 - Okay. 0 out of 5 reviews
3 - Okay 0%
Rating 2 - Poor. 0 out of 5 reviews
2 - Poor 0%
Rating 1 - Terrible. 0 out of 5 reviews
1 - Terrible 0%

5.0/5

Cleanliness

5.0/5

Staff & service

4.5/5

Amenities

5.0/5

Property conditions & facilities

4.5/5

Eco-friendliness

5/5 Excellent

Alwani
Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the design but i wish they make variety of food for breakfast everyday.
Stayed 4 nights in Sep 2022

5/5 Excellent

Ernie
Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel for business trip
Nice and clean..
Stayed 2 nights in Aug 2022

5/5 Excellent

HON PING
Stayed 2 nights in Jul 2022

4/5 Good

Chia
Stayed 2 nights in May 2022

5/5 Excellent

Caroline
Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is so friendly you think you knew them before! We were in very good hands , everyone were so nice and smiling. And the decoration of the hotel is fantastic (lots of wood and plants, curved lines, so relaxing... the staircase is stunning, the lobby has many chairs and sofa you can relax on). What was more frustrating was the time we had to wait for breakfast. Too many people (5-6) in the small area, not productive, too crowded to be efficient...
Stayed 3 nights in Apr 2022