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The LUMA Hotel - A Member of Design Hotels

3.5 star property
Comfortable hotel near Imago Shopping Mall

Choose dates to view prices

your current months are August, 2024 and September, 2024.
August 2024
September 2024

Photo gallery for The LUMA Hotel - A Member of Design Hotels

Lobby
Restaurant
Property entrance
Minibar, in-room safe, individually furnished, desk
Café

Reviews

9.4

Exceptional

Popular amenities

  • Restaurant
  • Breakfast available
    Breakfast availableBreakfast available
  • 24/7 front desk
    24/7 front desk24/7 front desk
  • Housekeeping
    HousekeepingHousekeeping
  • Laundry
    LaundryLaundry
  • Air conditioning
    Air conditioningAir conditioning
The price is RM 470
Price available on 25/08/2024
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About the area

Map
Lot 2-5, Block A, Sutera Avenue,, Jalan Sembulan, Kota Kinabalu, Sabah, 88100

What's nearby

  • Sutera Harbour - 7 min walk
  • Imago Shopping Mall - 20 min walk
  • Queen Elizabeth Hospital - 3 min drive
  • Suria Sabah Shopping Mall - 5 min drive
  • Centre Point - 5 min drive

Getting around

  • Tanjung Aru Station - 3 min drive
  • Kota Kinabalu (BKI-Kota Kinabalu Intl.) - 13 min drive

Restaurants

  • ‪Jamal Salim Curry House & Catering - ‬18 min walk
  • ‪Horizons - ‬1 min walk
  • ‪Buginese Grill Fish - ‬5 min drive
  • ‪Restoran Halimah Nasi Kandar Royal - ‬12 min walk
  • ‪Grill Fish - ‬15 min walk

About this property

The LUMA Hotel - A Member of Design Hotels

Hotel located in Downtown Kota Kinabalu
Close to Imago Shopping Mall, The LUMA Hotel - A Member of Design Hotels provides a corner/local shop, a coffee shop/cafe and dry cleaning/laundry services. Be sure to enjoy a meal at any of the 3 on-site restaurants, which feature happy hour and more. Stay connected with free WiFi in public areas, and guests can find other amenities, such as a bar.
You'll also enjoy perks such as:
  • Continental breakfast (surcharge), express check-in and a lift
  • A water dispenser, luggage storage and a 24-hour front desk
  • Smoke-free property, a front desk safe and 2 meeting rooms
Room features
All 115 individually furnished rooms boast perks such as laptop-friendly workspaces and air conditioning, in addition to amenities such as safes and dressing gowns.
Other amenities include:
  • Eco-friendly toiletries, baths or showers and hairdryers
  • Flat-screen TVs with digital channels
  • Electric kettles, daily housekeeping and desks

Languages

Chinese (Mandarin), English, Malay

Property amenities

Internet

  • Available in all rooms: WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Limited on-site parking

Food and drink

  • Daily continental breakfast available 6:00 AM to 10:00 AM for a fee: MYR 38 for adults and MYR 38 for children
  • 3 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Fish Market Restaurant
  • Flow Coffee @ Luma
  • Hinode Restaurant
  • JOJO Restaurant

Family friendly

  • Grocery/convenience store

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service

Business services

  • 2 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 9 floors
  • Smoke-free property
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Eco-friendly toiletries
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests will receive an email 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MYR 116 per night.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: MYR 150.0 per accommodation

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: from approximately MYR 38 for adults and from MYR 38 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: MYR 116 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards

We should mention

No pets and no service animals are allowed at this property

Property is also known as

The Luma Hotel
The Luma Of Design Hotels
The LUMA Hotel A Member of Design Hotels
The LUMA Hotel - A Member of Design Hotels Hotel
The LUMA Hotel - A Member of Design Hotels Kota Kinabalu
The LUMA Hotel - A Member of Design Hotels Hotel Kota Kinabalu

Frequently asked questions

Is The LUMA Hotel - A Member of Design Hotels pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at The LUMA Hotel - A Member of Design Hotels?

As of 27 Jul 2024, prices found for a 1-night stay for 2 adults at The LUMA Hotel - A Member of Design Hotels on 25 Aug 2024 start from RM 470.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at The LUMA Hotel - A Member of Design Hotels?

Limited spots are available.

What time is check-in at The LUMA Hotel - A Member of Design Hotels?

Check-in start time: 3:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at The LUMA Hotel - A Member of Design Hotels?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Where is The LUMA Hotel - A Member of Design Hotels located?

Located in Downtown Kota Kinabalu, this hotel is within 1 mi (2 km) of Sutera Harbour and Imago Shopping Mall. Gleneagles Hospital and Sabah State Mosque are also within 1 mile (2 km).

The LUMA Hotel - A Member of Design Hotels Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 71 out of 98 reviews" "
Rating 8 - Good. 25 out of 98 reviews" "
Rating 6 - Okay. 1 out of 98 reviews" "
Rating 4 - Poor. 0 out of 98 reviews" "
Rating 2 - Terrible. 1 out of 98 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Kin Chai

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

pei zie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

10/10 Excellent

MING YEE

Stayed 5 nights in Mar 2024

8/10 Good

Yen Ping

Stayed 2 nights in Feb 2024

2/10 Terrible

hyun hae

Stayed 1 night in Jan 2024

10/10 Excellent

An

Liked: Cleanliness, staff & service, room comfort
Wonderful stay at Luma, a modern and tastefully designed boutique hotel.
Stayed 1 night in Dec 2023

10/10 Excellent

Stephen, Forest Grove

Stayed 4 nights in Dec 2023

8/10 Good

Hanzhong

Stayed 2 nights in Dec 2023

8/10 Good

Hjh Noor Zawani

Stayed 2 nights in Dec 2023

10/10 Excellent

Yew Chan

Stayed 1 night in Nov 2023

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Nov 2023

10/10 Excellent

Cindy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the design of the property! The room, the amenities, the comfort and the reception. Great location with food and beverage right at the building. Near to Imago, one of the biggest mall in city. The room is really comfortable, layout and space is impeccable. The shower is huge and the tub is a great after a long day. The bed is firm and bigger than King (super king maybe?), I just love this place so much this is definitely my go-to hotel next time I visit KK.
Stayed 3 nights in Nov 2023

10/10 Excellent

jae yun

All nice
Stayed 4 nights in Oct 2023

10/10 Excellent

Lay Beng

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near the airport, and one of the newest that’s 5min walk to their newest, largest mall in KK.
Stayed 4 nights in Oct 2023

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

10/10 Excellent

anshika

Stayed 1 night in Sep 2023

10/10 Excellent

SeongKyung

Stayed 3 nights in Aug 2023

8/10 Good

Alex

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location and walkable distance to shopping mall. Room service forgot to make/clean our room though..
Stayed 2 nights in Jul 2023

10/10 Excellent

Dongyeon

Stayed 1 night in Jul 2023

8/10 Good

pei zie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2023

10/10 Excellent

Maggie M K

Stayed 2 nights in Jul 2023

8/10 Good

Young Gwan, Hong Kong

Liked: Cleanliness, property conditions & facilities
Nice room with AC
Stayed 3 nights in Jul 2023

10/10 Excellent

Bee Hong

Travelled with family
Nice ambience
Stayed 2 nights in Jun 2023

6/10 Okay

ZHI HAN

Travelled with family, Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Very well designed, instagrammable, aesthetically pleasing hotel. Had a room that was facing the main road and facing the sun, so room would not be as cold even with the aircond at 16 degrees celcius. Receptionist service was below expectations - receptionist was not friendly and accommodative for Marriott's standard. Requested for late check-out additional 1 hour as flight was later at night, but was denied with lame excuses and an attitude. Bellboy however was nice. Good place if you are just looking for a bed to sleep regardless of the experience, but not if you are looking for a pleasant service and friendly environment.
Stayed 2 nights in Jun 2023