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The Jesselton Hotel

3.5 star property
Hotel with a 24-hour front desk, near Imago Shopping Mall

Choose dates to view prices

Photo gallery for The Jesselton Hotel

Terrace/patio
Minibar, in-room safe, desk, iron/ironing board
Living area
Exterior
Reception
The Jesselton Hotel sits in the heart of Downtown Kota Kinabalu, offering a practical home base for city exploration. Guests appreciate the free in-room WiFi, convenient laundry facilities, and staff who provide tour assistance and luggage storage.

Reviews

8.4 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Laundry
  • Housekeeping
  • Air conditioning
  • Free WiFi
The current price is RM287
RM320 total
includes taxes & fees
9 Oct - 10 Oct

Room options

Check availability for these dates

Tonight
Oct 3 - Oct 4
Check availability for tonight Oct 3 - Oct 4
Tomorrow
Oct 4 - Oct 5
Check availability for tomorrow Oct 4 - Oct 5
Available filters for rooms
Showing 17 of 17 rooms

View all photos for Superior Queen

Minibar, in-room safe, desk, iron/ironing board

Superior Queen

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Fridge
Flat-screen TV
Private bathroom
Bathrobes
Hairdryer
Coffee/tea maker
Minibar
  • 23 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed

View all photos for Deluxe Twin

Minibar, in-room safe, desk, iron/ironing board

Deluxe Twin

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Private bathroom
Bathrobes
Hairdryer
Coffee/tea maker
  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Deluxe King

Minibar, in-room safe, desk, iron/ironing board

Deluxe King

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Private bathroom
Bathrobes
Hairdryer
Coffee/tea maker
  • 30 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Jesselton Suite

Minibar, in-room safe, desk, iron/ironing board

Jesselton Suite

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Private bathroom
Bathrobes
Hairdryer
Coffee/tea maker
  • 40 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Boutique Queen

Minibar, in-room safe, desk, iron/ironing board

Boutique Queen

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Fridge
Flat-screen TV
Private bathroom
Bathrobes
Hairdryer
Coffee/tea maker
Minibar
  • 16 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed

View all photos for Boutique King

Minibar, in-room safe, desk, iron/ironing board

Boutique King

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Private bathroom
Bathrobes
Hairdryer
Coffee/tea maker
  • 22 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Boutique Extra

Minibar, in-room safe, desk, iron/ironing board

Boutique Extra

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Private bathroom
Bathrobes
Hairdryer
Coffee/tea maker
  • 22 sq m
  • City view
  • Sleeps 5
  • 1 Queen Bed and 1 Twin Bed

View all photos for Superior Queen Room

Minibar, in-room safe, desk, iron/ironing board

Superior Queen Room

  • Sleeps 2

View all photos for Boutique King Room

Minibar, in-room safe, desk, iron/ironing board

Boutique King Room

  • Sleeps 2

View all photos for Boutique Queen Room

Minibar, in-room safe, desk, iron/ironing board

Boutique Queen Room

  • Sleeps 2

View all photos for Boutique Extra Room

Minibar, in-room safe, desk, iron/ironing board

Boutique Extra Room

  • Sleeps 3

View all photos for Deluxe Twin Room

Minibar, in-room safe, desk, iron/ironing board

Deluxe Twin Room

  • Sleeps 2

View all photos for Deluxe King Room

Minibar, in-room safe, desk, iron/ironing board

Deluxe King Room

  • Sleeps 2

View all photos for Jesselton Suite

Minibar, in-room safe, desk, iron/ironing board

Jesselton Suite

  • Sleeps 2

View all photos for Deluxe King With Balcony

Minibar, in-room safe, desk, iron/ironing board

Deluxe King With Balcony

  • Sleeps 2

View all photos for Deluxe Twin With Balcony

Minibar, in-room safe, desk, iron/ironing board

Deluxe Twin With Balcony

  • Sleeps 2

View all photos for Superior Queen With Balcony

Minibar, in-room safe, desk, iron/ironing board

Superior Queen With Balcony

  • Sleeps 2

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About the area

Map
69 Jalan Gaya, Kota Kinabalu, Sabah, 88000

What's nearby

  • Suria Sabah Shopping Mall - 2 min walk - 0.2 km
  • Gaya Street Sunday Market - 3 min walk - 0.3 km
  • Jesselton Point Ferry Terminal - 6 min walk - 0.6 km
  • Centre Point - 11 min walk - 1.0 km
  • Imago Shopping Mall - 2 min drive - 2.2 km

Getting around

  • Tanjung Aru Station - 5 min drive
  • Kota Kinabalu (BKI-Kota Kinabalu Intl.) - 15 min drive

Restaurants

  • ‪Fook Yuen 富源 - ‬1 min walk
  • ‪Little Italy (Pasta & Pizza Corner) - ‬1 min walk
  • ‪October Coffee House - ‬2 min walk
  • ‪Yu Kee Bak Kut Teh (佑記肉骨茶) - ‬1 min walk
  • ‪Kopi Ping Cafe Gaya Street - ‬1 min walk

About this property

The Jesselton Hotel

Hotel near Imago Shopping Mall
The Jesselton Hotel provides laundry facilities and more. Stay connected with free in-room WiFi.
Other perks include:
  • A 24-hour front desk, tour/ticket information and a lift
  • A banquet hall, a front desk safe and smoke-free property
  • Luggage storage
Room features
All guest rooms at The Jesselton Hotel have perks, such as air conditioning and bathrobes, as well as amenities, such as free WiFi and safes.
Extra conveniences in all rooms include:
  • Bathrooms with showers and hairdryers
  • Flat-screen TVs with satellite channels
  • Fridges, coffee/tea makers and daily housekeeping

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Shangri-La Tanjung Aru, Kota Kinabalu

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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • Lift

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 6:30 AM
Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MYR 85.0 per night.

Payment types at the property

Important information

Optional extras

  • Rollaway bed fee: MYR 85.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Jesselton
Jesselton Hotel
Jesselton Hotel Kota Kinabalu
Jesselton Kota Kinabalu
The Jesselton Hotel Kota Kinabalu, Sabah
The Jesselton Hotel Kota Kinabalu
The Jesselton Hotel Hotel
The Jesselton Hotel Kota Kinabalu
The Jesselton Hotel Hotel Kota Kinabalu

Frequently asked questions

Is The Jesselton Hotel pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at The Jesselton Hotel?

As of 3 Oct 2025, prices found for a 1-night stay for 2 adults at The Jesselton Hotel on 9 Oct 2025 start from RM 287.04, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at The Jesselton Hotel?

Check-in start time: 2 PM; check-in end time: 6:30 AM. Late check-in is available during limited hours.

What time is check-out at The Jesselton Hotel?

Checkout is at noon.

Where is The Jesselton Hotel located?

Located in Downtown Kota Kinabalu, this hotel is within a 5-minute walk of Gaya Street Sunday Market, Wisma Merdeka Shopping Center and Api Api Night Food Market Gaya Street. Suria Sabah Shopping Mall and Atkinson Clock Tower are also within 10 minutes.

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The Jesselton Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 169 out of 461 reviews
Rating 8 - Good. 208 out of 461 reviews
Rating 6 - Okay. 67 out of 461 reviews
Rating 4 - Poor. 14 out of 461 reviews
Rating 2 - Terrible. 3 out of 461 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel
Stayed 6 nights in Jan 2025

10/10 Excellent

Eamon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed here for 6 nights. The room was only $100, Australian per night. It was beautiful and clean and the staff were outstanding. This is the most central hotel in KK, right in Gaya street. Close to everything. Highly recommended. Eos
Stayed 6 nights in Aug 2025

8/10 Good

Flo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to shopping and dinning
Stayed 1 night in Oct 2023

10/10 Excellent

Bond

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is the most historical hotel in KK. Our suite room is still well maintained. It is roomy and decent. It's location is the best - right at the Gaya Street Market. There area a lot of dining options within walking distance. The only thing we wished it could be improved is the lack of flexible shower head as it is fixed at a very high position; otherwise, it is perfect, especially considering the affordable price.
Stayed 3 nights in Mar 2025

10/10 Excellent

shahriman

Liked: Cleanliness, staff & service, property conditions & facilities
Super clean and comfortable hotel. Very convenient area. But, its not car park friendly. Ideal for walking tourists and Grab.

8/10 Good

Arthur

Liked: Cleanliness, staff & service, room comfort

A historic hotel in the heart of Jesselton.

However, the classic interior and furnishing is a little aged and tired. Staff were really helpful and courteous. I hope the management can restore this hotel to its former glory.
Stayed 1 night in Jan 2023

6/10 Okay

GIM-LOO

Liked: Staff & service
Disliked: Cleanliness
right in the middle of the city centre
Stayed 1 night in Feb 2024

8/10 Good

Goh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Under renovation

Under renovation
Stayed 2 nights in Jul 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff members were extremely friendly and helpful in arranging a driver for us who was equally friendly and helpful. The hotel photo doesn't look quite right--it is not on a corner, but it is on a street with trees down the median. We liked it enough that stayed there a second time, two weeks later.
Stayed 2 nights in Sep 2022

8/10 Good

Dennis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a nice, small, old style hotel in a good location. Plenty of eating choices nearby with a Japanese restaurant downstairs. The room was comfortable once I figured out how to work the A/C and lights. When I had questions they were quick to take care of whatever I needed. Recommended at a reasonable price.
Stayed 2 nights in Aug 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good

Staying in the hotel is just like way back to colonial era as it should be one of the oldest hotel in the city. Location is so convenient for visiting tourist hotspot and famous restaurant. The indoor lighting is not bright enough which make the room is a bit too dark at night.
Stayed 2 nights in Dec 2023

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recommended

This hotel is one of those old fashioned hotel's It is small but central. Very polite receptionists and room boy.all helpful and speak excellent English. If you require all the modern convenient appliances and sky bars and restaurants. Do not book this hotel if you just want a nice room and old fashioned civility this is the place for you
Stayed 4 nights in Mar 2023

6/10 Okay

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness

Bathroom not clean when checked in

I have stayed in this hotel numerous time. It is convenient and the refurbished or extension boutique section is stylish and comfortable. Staff is helpful. However, to my surprised the bathroom left with rubbsih or used toiletries when i checked in. I suspected the bathroom has not been cleansed.
Stayed 1 night in Feb 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel in perfect location

The Jesselton is in Gaya Street in the heart of KK. It is the perfect location for exploring the city, with everything within walking distance. The hotel is probably the oldest in KK, but the rooms are comfortable and fairly modern. Everything in the hotel is of high quality, and well maintained. The Jesselton harks back to more elegant times . There is no ding room, but there is an endless selection of restaurants close by. What was the restaurant is now a rather good sushi restaurant. The lack of a swimming pool wasn't a problem for us as we only stayed a few days.
Stayed 2 nights in Mar 2023

8/10 Good

Leung

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The checkout procedure was tedious and lengthy. It may due to lack of training or being trained.
Stayed 2 nights in Feb 2024

8/10 Good

YOSHITO

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

Shang

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

yoshiaki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
歴史があり、英国統治下や日本軍占領下でも指導部に使用された由緒のある建物。ただ年月を経過したため構造の劣化は回避できない。ただ、英国式雰囲気は残り、情緒が漂う。また、統治下時代の銀座通りと呼ばれただけあり、現在も絵葉書等の写真に使用される。レストランは無いが周辺３０メートル以内に多様なカフェ等があり便利です。
Stayed 4 nights in Jan 2025

10/10 Excellent

yu

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

YU WEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

Hilary

Stayed 2 nights in Nov 2024

8/10 Good

Pei Yun

Liked: Cleanliness, staff & service, amenities
Place is very convenient, recommended 👍👍👍
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

立地良し

Stayed 6 nights in Jul 2024

8/10 Good

Sakiko

Liked: Cleanliness, staff & service, amenities
フロントスタッフがとても良くしてくれて感謝しています。 次回も泊まりたいと思えるホテルです。
Stayed 2 nights in Jul 2024

10/10 Excellent

Jungmin

Stayed 1 night in May 2024