The Jesselton Hotel

Photo gallery for The Jesselton Hotel

Primary image
Superior Room, 1 Queen Bed | Minibar, in-room safe, desk, iron/ironing board
Superior Room, 1 Queen Bed | View from room
Superior Room, 1 Queen Bed | Minibar, in-room safe, desk, iron/ironing board
Deluxe Twin Room, 2 Single Beds | Minibar, in-room safe, desk, iron/ironing board

Overview of The Jesselton Hotel

The Jesselton Hotel

3.5 star property

4.1/5 Very good

Guests rated this property 4.1/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Breakfast available
  • Business services
  • Laundry
69 Jalan Gaya, Kota Kinabalu, Sabah, 88000

Explore the area

  • Popular LocationJesselton Point Ferry Terminal8 min walk
  • Popular LocationKK Plaza8 min walk
  • Popular LocationKota Kinabalu Central Market8 min walk
  • AirportKota Kinabalu (BKI-Kota Kinabalu Intl.)13 min drive

Choose dates to view prices

About this area

Kota Kinabalu

The Jesselton Hotel is located in Downtown Kota Kinabalu, a walkable area in Kota Kinabalu with great shopping. The area's natural beauty can be seen at KK Esplanade and Signal Hill Observatory Platform, while Sabah State Museum and Mari Mari Cultural Village are cultural highlights. Sedco Square and Water World Theme Park are also worth visiting.

What's nearby

  • Gaya Street Sunday Market - 2 min walk
  • Atkinson Clock Tower - 5 min walk
  • Jesselton Point Ferry Terminal - 8 min walk
  • KK Plaza - 8 min walk
  • Kota Kinabalu Central Market - 8 min walk

Getting around

  • Tanjung Aru Station - 5 min drive
  • Kota Kinabalu (BKI-Kota Kinabalu Intl.) - 14 min drive

About this property

The Jesselton Hotel

3.5-star hotel in the heart of Downtown Kota Kinabalu
The Jesselton Hotel provides amenities, such as dry cleaning/laundry services and a restaurant. Stay connected with free in-room WiFi.
Other perks include:
  • Cooked-to-order breakfast (surcharge), a front desk safe and smoke-free property
  • Luggage storage, tour/ticket information and a 24-hour front desk
  • A lift
  • Guest reviews say great things about the proximity to shopping
Room features
All guest rooms at The Jesselton Hotel have perks, such as air conditioning and dressing gowns, as well as amenities, such as complimentary wireless Internet access and safes.
Extra conveniences in all rooms include:
  • Bathrooms with showers and hairdryers
  • Flat-screen TVs with satellite channels
  • Fridges, coffee/tea makers and daily housekeeping


English, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
This information is provided by our partners.

Property amenities


  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7:30 AM–10:30 AM: MYR 25 per person
  • 1 restaurant
  • Room service available

Family friendly

  • Laundry facilities
  • Fridge


  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • A meeting room


  • Smoke-free property

Room amenities


  • Air conditioning


  • Dressing gowns
  • Bathroom (partially open)
  • Hairdryer
  • Shower


  • Flat-screen TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Minibar
  • Fridge


  • Desk
  • Iron/ironing board (on request)
  • Safe

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95% of travellers were happy with check-in
Check-in from 2 PM - 6:30 AM
Late check-in subject to availability


Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk


No pets or service animals allowed

Children and extra beds

Children are welcome
Cots (infant beds) are not available

Payment types at the property

Important information


You'll be asked to pay the following charges at the property:

  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 January 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: MYR 25 per person (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Jesselton Hotel
Jesselton Hotel Kota Kinabalu
Jesselton Kota Kinabalu
The Jesselton Hotel Kota Kinabalu, Sabah
The Jesselton Hotel Kota Kinabalu
The Jesselton Hotel Hotel
The Jesselton Hotel Kota Kinabalu
The Jesselton Hotel Hotel Kota Kinabalu

Frequently asked questions

Is The Jesselton Hotel pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at ?

As of 25 Sept 2022, prices found for a 1-night stay for 2 adults at on 26 Oct 2022 start from RM 194.21, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at The Jesselton Hotel?

Check-in is from 2 PM - 6:30 AM. Late check-in is available during limited hours.

What time is check-out at The Jesselton Hotel?

Checkout is at noon.

Where is The Jesselton Hotel located?

Located in Downtown Kota Kinabalu, this hotel is steps away from Gaya Street Sunday Market, Wisma Merdeka and Signal Hill Observatory Platform. Suria Sabah Shopping Mall and Atkinson Clock Tower are also within 10 minutes.

Can I cancel my reservation for free at The Jesselton Hotel and receive a full refund?

Yes, The Jesselton Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to The Jesselton Hotel cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings


Very good

Rating 5 - Excellent. 147 out of 421 reviews
5 - Excellent 35%
Rating 4 - Good. 192 out of 421 reviews
4 - Good 46%
Rating 3 - Okay. 65 out of 421 reviews
3 - Okay 15%
Rating 2 - Poor. 14 out of 421 reviews
2 - Poor 3%
Rating 1 - Terrible. 3 out of 421 reviews
1 - Terrible 1%




Staff & service




Property conditions & facilities

4/5 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a nice, small, old style hotel in a good location. Plenty of eating choices nearby with a Japanese restaurant downstairs. The room was comfortable once I figured out how to work the A/C and lights. When I had questions they were quick to take care of whatever I needed. Recommended at a reasonable price.
Stayed 2 nights in Aug 2022

2/5 Poor

Aun Num
Stayed 1 night in Sep 2020

4/5 Good

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Feb 2020

5/5 Excellent

Verified traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable room. Staff pleasant and helpful. Pity that hotel renovations were proceeding making it somewhat noisy during the day.
Stayed 2 nights in Jan 2020

5/5 Excellent

Dudleigh George
Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay.
The Jesselton Hotel is right in middle of town and there are many eating places nearby. It is one of the few English built buildings left standing. It has been modernized to make it a comfortable Hotel. The Restaurant was closed for r enervation while I was there. Over all I had no complaints about this Hotel. had four nights there.
Stayed 4 nights in Jan 2020

5/5 Excellent

Verified traveller
Stayed 2 nights in Jan 2020

5/5 Excellent

Verified traveller
Liked: Cleanliness, staff & service
Staff provided great customer service with a smile .
Stayed 2 nights in Dec 2019

5/5 Excellent

Verified traveller
Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location downtown. Very safe. Great shopping of any sort. All types of foods, all within short walking distances
Stayed 5 nights in Jan 2020

5/5 Excellent

Verified traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our perfect stopover each and every time!
It has been our third return stay at the Jesselton and the newly renovated rooms wing although lost some of the colonial charm comparing to the original furnishing are smartly appointed with all the creature comforts at hand. As expexted from a boutique hotel the staff welcomes you with a big smile each time you enter the building and Front Desk team acknowledges returning Guests. Perfect location on the corner of Gaya Street with Sunday flea market with local finds and curiosities, plus easy access to the lush jungle hill behind makes it a perfect stopover for any longer stay in Sabah!
Stayed 1 night in Jan 2020

3/5 Okay

Verified traveller
Travelled with partner
Disliked: Amenities, property conditions & facilities
It was not mentioned at Expedia or by the hotel that the inhouse eatery (breakfast area) is under renovation. The bar area was also closed so we can't sit to relax anywhere at the lobby area while waiting for your pick up and etc. The lobby has only 4 seats which are always occupied by check in or check out guests.
Stayed 4 nights in Dec 2019