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03 7724 9556Located on the beach, Shangri La's Tanjung Aru Resort and Spa is in Kota Kinabalu's Tanjung Aru neighbourhood, an area with good airport proximity. Sutera Harbour and Jesselton Point Ferry Terminal are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Imago Shopping Mall and Centre Point. Travelling with kids? Consider Anjung Samudera and Sedco Square.
The following fees and deposits are charged by the property at the time of service, check-in or check-out.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
This is my third time at this property. I stayed at the Tanjum wing (which I like more), and this time I stayed at the Kinabalu wing for the second time. The rooms in this wing have not gotten any changes for the last 10 years. USB charging outlets and a Nespresso machine are reserved for the executive and horizon rooms. Otherwise the experience at this resort does not disappoint.
Overall the staff are friendly and helpful but the hotel needs to pay more attention to details. They messed up my luggage with others which surprise me. Though I understand that there are many departures and arrivals in one day, this is something that a hotel should not be messed up. The DM and Concierge was quick in response when I complained.
This property is beautiful. It took a over an hour to get a spa me it sent to the room which was a little frustrating and the shower stall is very small...standing in the middle I looked up to the water to rinse my face and banged my head on a corner of the wall behind me. Very weird placement and extremely painful so keep mind of the space. They give slippers which was a great bonus and the ambiance of the room was delightful. The breakfast had so many choices! As Chinese New Year is approaching the hotel is decorated beautifully!!!! I would highly recommend making sure you can view sunset if possible, it’s gorgeous. So other than the very hurt head it was a great experience. I stayed at the le meridian other day and I like this property a lot better. It’s a bit further out from the main city, but not bad.