firstly I would say the room isn't properly maintained. The breakfast was served individually which was considered okay during this pandemic. i have to call twice to ask for towels which sent after 2 hrs waiting? towel for bathroom isn't stocked up properly. as for the check-in procedure, i wont comment much as it's on weekend and everyone on holidays. good thing that they serve us welcome drinks while waiting for our room key. room service? luckily its good, oh, food is so so, but the service is def great, kudos to that. check out procedure alright.
but oh well, it's def worth the price value.