expedia

Photo gallery

Featured image
View from Room
Iron/ironing board, free WiFi, linens
Iron/ironing board, free WiFi, linens
Iron/ironing board, free WiFi, linens

Guest reviews

3.1/5
417 reviews
Guests rated this property 3.1/5 for cleanliness.

Popular amenities

Free WiFi
Air conditioning
Business Services
Parking Available
Laundry
Housekeeping

Cleaning and safety practices

Cleaned with disinfectant
24-hour vacancy between guest room stays
Hand sanitizer provided

Map

Explore the area

Popular LocationOceanus Waterfront Mall4 min walk
Popular LocationCentre Point5 min walk
Popular LocationKompleks Asia City12 min walk
AirportKota Kinabalu (BKI-Kota Kinabalu Intl.)17 min drive

Choose dates to view prices

  • Studio

    3.6/5 guest room rating

    Room amenities

    • 42 sq m
    • Sleeps 3
    More detailsStudio
  • Family Room

    3.8/5 guest room rating

    Room amenities

    • 56 sq m
    • Sleeps 4
    More detailsFamily Room
  • City Apartment at Marina Court Resort Condominium

    Room amenities

    • 111 sq m
    • City view
    • Sleeps 6
    More detailsCity Apartment at Marina Court Resort Condominium
  • Standard Double Room

    Room amenities

    • 23 sq m
    • Sleeps 2
    More detailsStandard Double Room
  • Double Room

    Room amenities

    • 42 sq m
    • Sleeps 3
    More detailsDouble Room
  • Superior Room

    Room amenities

    • 56 sq m
    • Sleeps 4
    More detailsSuperior Room
  • Deluxe Room

    Room amenities

    • 56 sq m
    • Sleeps 4
    More detailsDeluxe Room
  • Basic Double Room

    Room amenities

    • 13 sq m
    • Sleeps 2
    More detailsBasic Double Room
  • Basic Twin Room

    Room amenities

    • 13 sq m
    • Sleeps 2
    More detailsBasic Twin Room
  • Basic Studio

    Room amenities

    • 42 sq m
    • Sleeps 3
    More detailsBasic Studio
  • Standard Twin Room

    Room amenities

    • 18 sq m
    • Sleeps 2
    More detailsStandard Twin Room

About this area

Kota Kinabalu

Promenade Service Apartments is located in Kota Kinabalu's Downtown Kota Kinabalu neighbourhood. Jesselton Point Ferry Terminal and Sutera Harbour are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Imago Shopping Mall and Centre Point. Anjung Samudera and Sedco Square are also worth visiting.

Visit our Kota Kinabalu travel guide
Map
Popular Location

What's nearby

  • Oceanus Waterfront Mall - 4 min walk
  • Anjung Samudera - 5 min walk
  • Centre Point - 5 min walk
  • Kota Kinabalu Central Market - 10 min walk
  • Kompleks Asia City - 12 min walk

Getting around

  • Tanjung Aru Station - 8 min drive
  • Kota Kinabalu (BKI-Kota Kinabalu Intl.) - 17 min drive

About this property

Promenade Service Apartments

Kota Kinabalu hotel in Downtown Kota Kinabalu, walk to Centre Point
This smoke-free hotel features self parking, conference space and dry cleaning. Additionally, laundry facilities, tour/ticket assistance and a banquet hall are on-site. All 133 rooms provide complimentary wireless Internet access, electric kettles and cable TV. Other amenities available to guests include free bottled water, showers and phones.
Promenade Service Apartments offers 133 forms of air-conditioned accommodation with complimentary bottles of water. Cable televisions are provided.

Bathrooms include a shower. This Kota Kinabalu hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows regional sanitisation guidelines of Safe & Clean (Malaysia)

Social distancing

Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and public transport

  • Self parking (surcharge)
  • Return airport shuttle (surcharge)

Family friendly

  • Dry-cleaning service
  • Laundry facilities

Conveniences

  • Banquet hall
  • Lift

Guest services

  • Daily housekeeping
  • Dry-cleaning service
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Languages spoken

  • English
  • Malay

Business services

  • Conference space

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Linens

Bathroom

  • Shower
  • Towels

Entertainment

  • TV channels

Food and drink

  • Electric kettle
  • Free bottled water

More

  • Iron/ironing board (on request)
  • Phone

Policies

Check-in

Check-in between 2:00 PM and 11:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 7:00 AM - 7:00 PM
This property doesn't offer after-hours check-in
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: MYR 100 per stay

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property advises that enhanced cleaning and guest safety measures are currently in place
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F
Personal protective equipment, including masks, will be available to guests
Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser
Each guestroom is kept vacant for a minimum of 24 hours between bookings
The property affirms that it follows sanitisation practices of Safe & Clean (Malaysia) guidelines

We should mention

Only registered guests are allowed in the guestrooms

Frequently asked questions

Can I cancel my reservation for free at Promenade Service Apartments and receive a full refund?
Yes, Promenade Service Apartments offers free cancellation on select room rates, because flexibility matters! Please refer to Promenade Service Apartments cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Promenade Service Apartments?
As of 5 Aug 2020, prices found for a 1-night stay for 2 adults at Promenade Service Apartments on 11 Aug 2020 start from RM90, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Promenade Service Apartments pet-friendly?
No, pets are not allowed at this property.
How much is parking at Promenade Service Apartments?
Self-parking is available for MYR 2.00.
What time is check-in at this hotel?
Check-in is from 2:00 PM to 11:00 PM. After-hours check-in is not available.
What time is check-out at this hotel?
Checkout is at noon.
Does this property provide a shuttle to the airport?
Yes, there's an airport shuttle.
Where is this hotel located?
Located in Downtown Kota Kinabalu, this hotel is within a 10-minute walk of Warisan Square and Centre Point. Imago Shopping Mall and Kota Kinabalu Central Market are also within 15 minutes.

Guest reviews

Overall score and ratings for Promenade Service Apartments

3.1
Guest rating
5 - Excellent
51
4 - Good
133
3 - Okay
108
2 - Mediocre
77
1 - Poor
48
3.1
Cleanliness
3.4
Service and Staff
3.5
Amenities
2.8
Property condition

5/5 Excellent

    This traveller didn’t leave comments with their review
    Stayed 3 nights in Mar 2020

    4/5 Good

      This traveller didn’t leave comments with their review
      Stayed 3 nights in Feb 2020

      5/5 Excellent

      • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

      Stayed 3 nights in Jan 2020

      5/5 Excellent

      • Liked: Cleanliness, staff & service, property conditions & facilities

      Nice room, so clean, they provide all needed facilities for me. Sortly, i'm satisfied with their service...

      Stayed 2 nights in Dec 2019

      4/5 Good

        This traveller didn’t leave comments with their review
        Stayed 4 nights in Dec 2019