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Promenade Service Apartments

2.0 star property
Hotel with a 24-hour front desk, near Imago Shopping Mall

Choose dates to view prices

Photo gallery for Promenade Service Apartments

1 bedroom, iron/ironing board, free WiFi, bed sheets
1 bedroom, iron/ironing board, free WiFi, bed sheets
Private kitchen
Living area
Exterior

Reviews

6.6 out of 10

Popular amenities

  • Parking available
  • Laundry
  • 24/7 front desk
  • Air conditioning
  • Free WiFi
The current price is RM79
RM95 total
includes taxes & fees
21 Jul - 22 Jul

Room options

Available filters for rooms
Showing 20 of 20 rooms

View all photos for Check in Queen no window

1 bedroom, iron/ironing board, free WiFi, bed sheets

Check in Queen no window

Highlights

Air conditioning
TV
Separate bedroom
Bidet
Private bathroom
Free bottled water
Electric kettle
Cable channels
  • 13 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Check in Twin no window

1 bedroom, iron/ironing board, free WiFi, bed sheets

Check in Twin no window

Highlights

Air conditioning
TV
Separate bedroom
Bidet
Private bathroom
Free bottled water
Electric kettle
Cable channels
  • 13 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Family Superior Room

1 bedroom, iron/ironing board, free WiFi, bed sheets

Family Superior Room

Highlights

Air conditioning
Free cots/infant beds
TV
Separate bedroom
Bidet
Private bathroom
Free bottled water
Electric kettle
  • 56 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Deluxe Room

1 bedroom, iron/ironing board, free WiFi, bed sheets

Family Deluxe Room

Highlights

Air conditioning
Free cots/infant beds
TV
Separate bedroom
Bidet
Free bottled water
Electric kettle
Cable channels
  • 56 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Twin

1 bedroom, iron/ironing board, free WiFi, bed sheets

Studio Twin

Highlights

Balcony
Air conditioning
Free cots/infant beds
Full-sized fridge/freezer
TV
Separate bedroom
Bidet
Private bathroom
  • 42 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Studio Twin

1 bedroom, iron/ironing board, free WiFi, bed sheets

Deluxe Studio Twin

Highlights

Balcony
Air conditioning
Free cots/infant beds
Fridge
TV
Separate bedroom
Bidet
Private bathroom
  • 42 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Family Room

1 bedroom, iron/ironing board, free WiFi, bed sheets

Family Room

Highlights

Air conditioning
Free cots/infant beds
Mini-fridge
TV
Ceiling fan
Separate bedroom
Bidet
Private bathroom
  • 56 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Twin Room no window

1 bedroom, iron/ironing board, free WiFi, bed sheets

Standard Twin Room no window

Highlights

Air conditioning
Free cots/infant beds
TV
Separate bedroom
Bidet
Private bathroom
Free bottled water
Electric kettle
  • 23 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Standard Room, 1 Queen Bed

1 bedroom, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 Queen Bed

Highlights

Air conditioning
TV
Separate bedroom
Bidet
Private bathroom
Free bottled water
Electric kettle
Cable channels
  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Queen

1 bedroom, iron/ironing board, free WiFi, bed sheets

Studio Queen

Highlights

Balcony
Air conditioning
Free cots/infant beds
Fridge
TV
Separate bedroom
Bidet
Private bathroom
  • 42 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Check-In Twin without Window

1 bedroom, iron/ironing board, free WiFi, bed sheets

Check-In Twin without Window

  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Suite

1 bedroom, iron/ironing board, free WiFi, bed sheets

Deluxe Suite

  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Twin Room Without Window

1 bedroom, iron/ironing board, free WiFi, bed sheets

Standard Twin Room Without Window

  • Sleeps 2
  • 2 Single Beds

View all photos for Studio 1 Queen Bed

1 bedroom, iron/ironing board, free WiFi, bed sheets

Studio 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room

1 bedroom, iron/ironing board, free WiFi, bed sheets

Family Room

  • Sleeps 4
  • 2 Queen Beds

View all photos for Check-In Room Queen Without Window

1 bedroom, iron/ironing board, free WiFi, bed sheets

Check-In Room Queen Without Window

  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio 2 Single Bed

1 bedroom, iron/ironing board, free WiFi, bed sheets

Studio 2 Single Bed

  • Sleeps 2
  • 2 Single Beds

View all photos for Family Superior Room

1 bedroom, iron/ironing board, free WiFi, bed sheets

Family Superior Room

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Queen Room With Window

1 bedroom, iron/ironing board, free WiFi, bed sheets

Standard Queen Room With Window

  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Deluxe Room

1 bedroom, iron/ironing board, free WiFi, bed sheets

Family Deluxe Room

  • Sleeps 4
  • 2 Queen Beds

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About the area

Map
3-G-17, Lorong Api-Api 2, Api-Api Centre, Kota Kinabalu, Sabah, 88000

What's nearby

  • Centre Point - 2 min walk - 0.2 km
  • Imago Shopping Mall - 8 min walk - 0.7 km
  • Gaya Street Sunday Market - 13 min walk - 1.1 km
  • Suria Sabah Shopping Mall - 18 min walk - 1.5 km
  • Jesselton Point Ferry Terminal - 2 min drive - 2.2 km

Getting around

  • Tanjung Aru Station - 7 min drive
  • Kota Kinabalu (BKI-Kota Kinabalu Intl.) - 15 min drive

Restaurants

  • ‪McDonald's - ‬1 min walk
  • ‪Secret Recipe - ‬7 min walk
  • ‪Lobster King Seafood Restaurant - ‬5 min walk
  • ‪Jothy's Curry Banana Leaf Restaurant - ‬1 min walk
  • ‪Restoran Seri Malindo - ‬3 min walk

About this property

Promenade Service Apartments

Hotel near Imago Shopping Mall
Promenade Service Apartments provides dry cleaning/laundry services and more. Guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Self-parking (surcharge), a round-trip airport shuttle (surcharge) and luggage storage
  • A 24-hour front desk, smoke-free property and a lift
  • A front desk safe and tour/ticket information
Room features
All 133 rooms feature comforts such as air conditioning, in addition to perks such as free WiFi and free bottled water.
More amenities include:
  • 32-inch TVs with cable channels
  • Electric kettles, housekeeping and phones

Languages

Chinese (Mandarin), English, Indonesian, Malay

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Iskandar Sinsuran Guesthouse

  • Free WiFi
  • Air conditioning
  • Laundry
  • Housekeeping
7.0 out of 10, Good, 85 reviews
The price is RM55
RM75 total
includes taxes & fees
12 Jul - 13 Jul
Iskandar Sinsuran Guesthouse

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) from 9:30 AM to 8:00 PM
  • Parking on site (surcharge)

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Tour and ticket assistance

Accessibility

  • Lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Shower
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 12:30 AM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MYR 55.0 per day.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: MYR 100 per stay

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: MYR 80 per vehicle (maximum occupancy 6)
  • Rollaway bed fee: MYR 55.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Apartments Promenade
Promenade Service
Promenade Service Apartments
Promenade Service Apartments Kota Kinabalu
Promenade Service Kota Kinabalu
Promenade Service Apartments Hotel
Promenade Service Apartments Kota Kinabalu
Promenade Service Apartments Hotel Kota Kinabalu

Frequently asked questions

Is Promenade Service Apartments pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Promenade Service Apartments?

As of 8 Jul 2025, prices found for a 1-night stay for 2 adults at Promenade Service Apartments on 21 Jul 2025 start from RM 78.5, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Promenade Service Apartments?

Self-parking is available for MYR 2.00.

What time is check-in at Promenade Service Apartments?

Check-in start time: 2:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Promenade Service Apartments?

Checkout is at noon.

Does Promenade Service Apartments provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of MYR 80 per vehicle applies.

Where is Promenade Service Apartments located?

Located in Downtown Kota Kinabalu, this hotel is within 1 mi (2 km) of Centre Point and Imago Shopping Mall. Warisan Square and Kompleks Asia City are also within 5 minutes.

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Promenade Service Apartments Reviews

Reviews

6.6
Rating 10 - Excellent. 73 out of 451 reviews
Rating 8 - Good. 141 out of 451 reviews
Rating 6 - Okay. 111 out of 451 reviews
Rating 4 - Poor. 77 out of 451 reviews
Rating 2 - Terrible. 49 out of 451 reviews

6.4/10

Cleanliness

7.0/10

Staff & service

7.4/10

Amenities

6.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay and so quiet at night.
Stayed 7 nights in Oct 2024

8/10 Good

DG NOOR JAHIDAH

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Affordable & excellent services
Stayed 1 night in Oct 2022

10/10 Excellent

KENJI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love it👍
Stayed 1 night in Sep 2024

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Shout out to James - very polite Gentleman
Stayed 3 nights in May 2024

10/10 Excellent

Nur Athirah Syazwana

Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 1 night in Jan 2024

6/10 Okay

Farrah

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Shower and bathroom could use a little cleaning and update.
Stayed 3 nights in Jun 2024

6/10 Okay

RUSIDDY GANING ANAK SPORRAN

ok
Stayed 3 nights in Jul 2023

10/10 Excellent

Mas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tempat stay yang menarik..dekat mau ke shopping mall.kali ke 4 stay sini..
Stayed 4 nights in Apr 2025

2/10 Terrible

KHAIRIL ANWAR BIN ISMAIL

Stayed 1 night in Dec 2024

10/10 Excellent

KHAIRIL ANWAR BIN ISMAIL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Diyana

Stayed 1 night in Dec 2024

10/10 Excellent

Mas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kali kedua menginap sini,saya suka sangat sebab dekat dengan shopping mall,bilik bersih,senang Cari tempat makan,bilik Ada tempat masak,lengkap dengan peralatan masakan...bilik Luas bole lari2
Stayed 3 nights in Jul 2024

10/10 Excellent

KHAIRIL ANWAR BIN ISMAIL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

KHAIRIL ANWAR BIN ISMAIL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Mary

Stayed 5 nights in May 2024

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 13 nights in Mar 2024

10/10 Excellent

KHAIRIL ANWAR BIN ISMAIL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

10/10 Excellent

Mas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Recommended place to stay, all staf here is very kind and friendly,good service.the housekeeping also so friendly..easy to find food
Stayed 5 nights in Jan 2024

8/10 Good

Kaharuddin

Stayed 1 night in Dec 2023

8/10 Good

fok moi

Stayed 1 night in Nov 2023

10/10 Excellent

KHAIRIL ANWAR BIN ISMAIL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

8/10 Good

maznah

Stayed 2 nights in Sep 2023

10/10 Excellent

KHAIRIL ANWAR BIN ISMAIL

Stayed 1 night in Aug 2023

8/10 Good

soon hong

Stayed 1 night in Jul 2023

8/10 Good

KENJI

Liked: Cleanliness, staff & service, amenities
Stayed 15 nights in Jan 2023