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Promenade Service Apartments

Photo gallery for Promenade Service Apartments

Family Room | Iron/ironing board, free WiFi, bed sheets
Property entrance
Family Room | View from room
Shower, towels

Overview of Promenade Service Apartments

Promenade Service Apartments

2.0 star property

Popular amenities

  • Free WiFi
  • Air conditioning
  • Parking available
  • Laundry
  • 24/7 front desk
3-G-17, Lorong Api-Api 2, Api-Api Centre, Kota Kinabalu, Sabah, 88000

Explore the area

  • Popular LocationGaya Street Sunday Market15 min walk
  • Popular LocationImago Shopping Mall15 min walk
  • Popular LocationSuria Sabah Shopping Mall18 min walk
  • AirportKota Kinabalu (BKI-Kota Kinabalu Intl.)13 min drive

Room options

About this area

Kota Kinabalu

Promenade Service Apartments is located in Downtown Kota Kinabalu, a neighbourhood in Kota Kinabalu, and is in a shopping district. Anjung Samudera and Warisan Square are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Tabin Wildlife Reserve and Mamutik Island. Looking to enjoy an event or a game while in town? See what's happening at Likas Stadium or Sabah Indoor Climbing Centre. Spend some time exploring the area's activities, including outlet shopping.

What's nearby

  • Centre Point - 2 min walk
  • Oceanus Waterfront Mall - 4 min walk
  • Gaya Street Sunday Market - 15 min walk
  • Imago Shopping Mall - 15 min walk
  • Suria Sabah Shopping Mall - 18 min walk

Getting around

  • Tanjung Aru Station - 8 min drive
  • Kota Kinabalu (BKI-Kota Kinabalu Intl.) - 15 min drive


  • McDonald's - 1 min walk
  • Singapore Chicken Rice - 2 min walk
  • Restoran Seri Malindo - 3 min walk
  • Yusuf Curry House - 1 min walk
  • Kalamatas Resto Ba' - 1 min walk

About this property

Promenade Service Apartments

Hotel located in Downtown Kota Kinabalu
Promenade Service Apartments provides dry cleaning/laundry services and more. Guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Self-parking (surcharge), a round-trip airport shuttle (surcharge) and tour/ticket information
  • Smoke-free property, a front desk safe and a lift
  • A 24-hour front desk and luggage storage
  • Guest reviews say great things about the helpful staff
Room features
All 133 rooms feature comforts such as air conditioning, in addition to perks such as free WiFi and free bottled water. Guests reviews speak well of the spacious rooms at the property.
More amenities include:
  • 32-inch TVs with cable channels
  • Electric kettles, housekeeping and phones


Chinese (Mandarin), English, Indonesian, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe & Clean (Malaysia)

Social distancing

Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
This information is provided by our partners.

Property amenities


  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (surcharge)
  • Return airport shuttle (surcharge) from 9:30 AM to 8:00 PM

Family friendly

  • Laundry facilities


  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Dry-cleaning service
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance


  • Lift


  • Smoke-free property

Room amenities


  • Air conditioning
  • Bed sheets


  • Shower
  • Towels


  • 32-inch TV
  • TV channels

Food and drink

  • Electric kettle
  • Free bottled water


  • Iron/ironing board (on request)
  • Phone

Similar properties



Check-in from 2:00 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18


Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
If you are planning to arrive after 12:30 AM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk


Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MYR 55.0 per day.

Payment types at the property

Important information


You'll be asked to pay the following charges at the property:

  • Deposit: MYR 100 per stay

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: MYR 80 per vehicle (maximum occupancy 6)
  • Airport shuttle fee per child: MYR 0
  • Rollaway bed fee: MYR 55.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Apartments Promenade
Promenade Service
Promenade Service Apartments
Promenade Service Apartments Kota Kinabalu
Promenade Service Kota Kinabalu
Promenade Service Apartments Hotel
Promenade Service Apartments Kota Kinabalu
Promenade Service Apartments Hotel Kota Kinabalu

Frequently asked questions

Is Promenade Service Apartments pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Promenade Service Apartments?

As of 9 Jun 2023, prices found for a 1-night stay for 2 adults at Promenade Service Apartments on 17 Jun 2023 start from RM 88.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Promenade Service Apartments?

Self-parking is available for MYR 2.00.

What time is check-in at Promenade Service Apartments?

Check-in is from 2:00 PM - midnight. Late check-in is available during limited hours.

What time is check-out at Promenade Service Apartments?

Checkout is at noon.

Does Promenade Service Apartments provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of MYR 80 per vehicle applies.

Where is Promenade Service Apartments located?

Located in Downtown Kota Kinabalu, this hotel is 0.1 mi (0.2 km) from Centre Point and 0.8 mi (1.3 km) from Imago Shopping Mall. Warisan Square and Kompleks Asia City are also within 5 minutes.


Rating 10 - Excellent. 56 out of 427 reviews" "
" "10 - Excellent 13%
Rating 8 - Good. 137 out of 427 reviews" "
" "8 - Good 32%
Rating 6 - Okay. 109 out of 427 reviews" "
" "6 - Okay 26%
Rating 4 - Poor. 77 out of 427 reviews" "
" "4 - Poor 18%
Rating 2 - Terrible. 48 out of 427 reviews" "
" "2 - Terrible 11%




Staff & service




Property conditions & facilities




8/10 Good


Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Affordable & excellent services
Stayed 1 night in Oct 2022

8/10 Good


Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Central and affordable
I stayed several nights at Promenade Service Apartment during my one-month roundtrip of Borneo. The apartment is spacious, the bed is confortable and there is a big fridge. There is even a small balcony facing the backyard to hang your laundry. Hot water, TV and Wi-Fi work fine. This is a basic apartment, so don't expect luxury, but if you are looking for a budget option, this is the right choice. The building looks a bit old from outside, but the apartments are new from inside. Be prepared to walk a bit upon check-in as there are many apartments and yours might not be near the reception (the apartments are on the 2nd and 3rd floor with elevator). Central location near the handycraft market and Waterfont restaurants, just behind the Promenade Hotel. Thank you and see you soon again!
Stayed 2 nights in Jun 2022

8/10 Good

Syarif Bush Luang

Stayed 2 nights in Mar 2022

10/10 Excellent


Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2021

10/10 Excellent


Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2021

10/10 Excellent


Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lucky to be here
At the cov19 now , this hotel is good , near by all the convenient and food
Stayed 3 nights in Sep 2020

10/10 Excellent


Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

10/10 Excellent

Verified traveller

Stayed 3 nights in Mar 2020

8/10 Good


Stayed 3 nights in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2020