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Overview of Promenade Service Apartments

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Iron/ironing board, free WiFi, bed sheets
Iron/ironing board, free WiFi, bed sheets
Iron/ironing board, free WiFi, bed sheets

Promenade Service Apartments

2 out of 5
Guests rated this property 3.1/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Business services
  • Parking available
  • Laundry
  • Housekeeping

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided

Explore the area

    Popular LocationOceanus Waterfront Mall4 min walk
    Popular LocationKK Plaza11 min walk
    Popular LocationImago Shopping Mall13 min walk
    AirportKota Kinabalu (BKI-Kota Kinabalu Intl.)15 min drive

Choose dates to view prices

Standard Room with Window

5/5 guest room rating
  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

Studio King

  • 42 sq m
  • Sleeps 3
  • 1 King Bed

Check In Queen

5/5 guest room rating
  • 13 sq m
  • Sleeps 2
  • 1 Queen Bed

Studio Twin

3.6/5 guest room rating
  • 42 sq m
  • Sleeps 3
  • 2 Single Beds

Family Superior

  • 56 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room without Window

  • 18 sq m
  • Sleeps 2
  • 2 Single Beds

Family Room

3.8/5 guest room rating
  • 56 sq m
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room

  • 42 sq m
  • Sleeps 3
  • 2 Single Beds

(MCRC) Superior

  • 111 sq m
  • City view
  • Sleeps 6
  • 2 Queen Beds and 2 Single Beds

Family Deluxe

  • 56 sq m
  • Sleeps 4
  • 2 Queen Beds

Check In Twin

5/5 guest room rating
  • 13 sq m
  • Sleeps 2
  • 2 Single Beds

About this area

Kota Kinabalu

Located in Kota Kinabalu's Downtown Kota Kinabalu neighbourhood, Promenade Service Apartments is in the city centre. Jesselton Point Ferry Terminal and Sutera Harbour are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Imago Shopping Mall and Centre Point. Anjung Samudera and Sedco Square are also worth visiting. Spend some time exploring the area's activities, including outlet shopping.
Popular Location

What's nearby

  • Warisan Square - 4 min walk
  • Oceanus Waterfront Mall - 4 min walk
  • Centre Point - 5 min walk
  • KK Plaza - 11 min walk
  • Imago Shopping Mall - 13 min walk

Getting around

  • Tanjung Aru Station - 9 min drive
  • Kota Kinabalu (BKI-Kota Kinabalu Intl.) - 15 min drive

About this property

Promenade Service Apartments

Kota Kinabalu hotel in Downtown Kota Kinabalu, walk to Centre Point
This smoke-free hotel features self parking, conference space and dry cleaning. Additionally, laundry facilities, tour/ticket assistance and a banquet hall are on-site. All 133 rooms provide in-room free WiFi, electric kettles and cable TV. Other amenities available to guests include free bottled water, showers and phones.
Promenade Service Apartments offers 133 forms of air-conditioned accommodation with complimentary bottles of water. Cable televisions are provided.

Bathrooms include a shower. This Kota Kinabalu hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe & Clean (Malaysia)

Social distancing

Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and public transport

  • Self parking on site (surcharge)
  • Pick-up airport shuttle (surcharge) from 9:30 AM to 8:00 PM

Family friendly

  • Laundry facilities

Conveniences

  • Banquet hall
  • Lift

Guest services

  • Daily housekeeping
  • Dry-cleaning service
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Languages spoken

  • Chinese
  • English
  • Malay

Business services

  • Conference space

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Shower
  • Towels

Entertainment

  • TV channels

Food and drink

  • Electric kettle
  • Free bottled water

More

  • Iron/ironing board (on request)
  • Phone

Policies

Check-in

Check-in from 2:00 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 6:00 AM - 1:00 AM
If you are planning to arrive after 12:30 AM please contact the property in advance using the information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MYR 55.0 per day.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: MYR 100 per stay
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 July 2021. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Airport shuttle fee: MYR 80 per vehicle (maximum occupancy 6)
  • Airport shuttle fee per child: MYR 0
  • Rollaway bed fee: MYR 55.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details 72 hours prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

Apartments Promenade
Promenade Service
Promenade Service Apartments
Promenade Service Apartments Kota Kinabalu
Promenade Service Kota Kinabalu
Promenade Service Apartments Hotel
Promenade Service Apartments Kota Kinabalu
Promenade Service Apartments Hotel Kota Kinabalu

Frequently asked questions

3.2
Rating 5 - Excellent. 53 out of 419 reviews
5 - Excellent 13%
Rating 4 - Good. 133 out of 419 reviews
4 - Good 32%
Rating 3 - Okay. 108 out of 419 reviews
3 - Okay 26%
Rating 2 - Poor. 77 out of 419 reviews
2 - Poor 18%
Rating 1 - Terrible. 48 out of 419 reviews
1 - Terrible 11%

3.1/5

Cleanliness

3.4/5

Staff & service

3.5/5

Amenities

2.9/5

Property conditions & facilities

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lucky to be here
At the cov19 now , this hotel is good , near by all the convenient and food
Stayed 3 nights in Sep 2020

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

5/5 Excellent

Stayed 3 nights in Mar 2020

4/5 Good

Stayed 3 nights in Feb 2020

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2020