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Promenade Service Apartments

2.0 star property
Hotel with a 24-hour front desk, near Suria Sabah Shopping Mall

Choose dates to view prices

your current months are August, 2024 and September, 2024.
August 2024
September 2024

Photo gallery for Promenade Service Apartments

Iron/ironing board, free WiFi, bed sheets
Property entrance
Dining room
Street view
Exterior

Reviews

6.6

Popular amenities

  • Laundry
    LaundryLaundry
  • Parking available
    Parking availableParking available
  • 24/7 front desk
    24/7 front desk24/7 front desk
  • Air conditioning
    Air conditioningAir conditioning
  • Free WiFi
    Free WiFiFree WiFi
The price is RM 105
Price available on 07/08/2024

Explore the area

Map
3-G-17, Lorong Api-Api 2, Api-Api Centre, Kota Kinabalu, Sabah, 88000
  • Popular LocationCentre Point2 min walk
  • Popular LocationImago Shopping Mall15 min walk
  • Popular LocationSuria Sabah Shopping Mall18 min walk
  • AirportKota Kinabalu (BKI-Kota Kinabalu Intl.)14 min drive
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About the area

Kota Kinabalu

Promenade Service Apartments is located in Downtown Kota Kinabalu, a neighbourhood in Kota Kinabalu and is in a shopping district. Travellers who have shopping on the agenda can visit Suria Sabah Shopping Mall and Imago Shopping Mall, while those looking for another kind of activity may want to check out Jesselton Point Ferry Terminal. Looking to enjoy an event or a game while in town? See what's happening at Likas Stadium or Sabah Indoor Climbing Centre.
Visit our Kota Kinabalu travel guideOpens in a new window

What's nearby

  • Centre Point - 2 min walk
  • Kompleks Asia City - 4 min walk
  • Imago Shopping Mall - 15 min walk
  • Suria Sabah Shopping Mall - 18 min walk
  • Jesselton Point Ferry Terminal - 2 min drive

Getting around

  • Tanjung Aru Station - 7 min drive
  • Kota Kinabalu (BKI-Kota Kinabalu Intl.) - 15 min drive

Restaurants

  • ‪McDonald's - ‬1 min walk
  • ‪Lobster King Seafood Restaurant - ‬5 min walk
  • ‪Restoran Seri Malindo - ‬3 min walk
  • ‪Secret Recipe - ‬7 min walk
  • ‪Jothy's Curry Banana Leaf Restaurant - ‬1 min walk

About this property

Promenade Service Apartments

Hotel located in Downtown Kota Kinabalu
Close to Imago Shopping Mall and Suria Sabah Shopping Mall, Promenade Service Apartments provides amenities such as dry cleaning/laundry services. Guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Self-parking (surcharge), a round-trip airport shuttle (surcharge) and smoke-free property
  • A front desk safe, a lift and luggage storage
  • A 24-hour front desk and tour/ticket information
Room features
All 133 rooms feature comforts such as air conditioning, in addition to perks such as free WiFi and free bottled water.
More amenities include:
  • TVs with cable channels
  • Electric kettles, housekeeping and phones

Languages

Chinese (Mandarin), English, Indonesian, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) from 9:30 AM to 8:00 PM
  • Parking on site (surcharge)

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping on request
  • Tour and ticket assistance

Accessibility

  • Lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Shower
  • Towels

Entertainment

  • TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
If you are planning to arrive after 12:30 AM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MYR 55.0 per day.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: MYR 100

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: MYR 80 per vehicle (maximum occupancy 6)
  • Rollaway bed fee: MYR 55.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Apartments Promenade
Promenade Service
Promenade Service Apartments
Promenade Service Apartments Kota Kinabalu
Promenade Service Kota Kinabalu
Promenade Service Apartments Hotel
Promenade Service Apartments Kota Kinabalu
Promenade Service Apartments Hotel Kota Kinabalu

Frequently asked questions

Is Promenade Service Apartments pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Promenade Service Apartments?

As of 27 Jul 2024, prices found for a 1-night stay for 2 adults at Promenade Service Apartments on 7 Aug 2024 start from RM 105.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Promenade Service Apartments?

Self-parking is available for MYR 2.00.

What time is check-in at Promenade Service Apartments?

Check-in start time: 2:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Promenade Service Apartments?

Checkout is at noon.

Does Promenade Service Apartments provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of MYR 80 per vehicle applies.

Where is Promenade Service Apartments located?

Located in Downtown Kota Kinabalu, this hotel is within 1 mile (2 km) of Centre Point, Imago Shopping Mall and Suria Sabah Shopping Mall. Warisan Square and Kompleks Asia City are also within 5 minutes.

Promenade Service Apartments Reviews

Reviews

6.6
Rating 10 - Excellent. 64 out of 441 reviews" "
Rating 8 - Good. 141 out of 441 reviews" "
Rating 6 - Okay. 111 out of 441 reviews" "
Rating 4 - Poor. 77 out of 441 reviews" "
Rating 2 - Terrible. 48 out of 441 reviews" "

6.4/10

Cleanliness

7.0/10

Staff & service

7.2/10

Amenities

6.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Farrah, Allen

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Shower and bathroom could use a little cleaning and update.
Stayed 3 nights in Jun 2024

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 13 nights in Mar 2024

10/10 Excellent

Nur Athirah Syazwana

Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 1 night in Jan 2024

10/10 Excellent

Mas

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Recommended place to stay, all staf here is very kind and friendly,good service.the housekeeping also so friendly..easy to find food
Stayed 5 nights in Jan 2024

8/10 Good

Kaharuddin

Stayed 1 night in Dec 2023

8/10 Good

fok moi

Stayed 1 night in Nov 2023

10/10 Excellent

KHAIRIL ANWAR BIN ISMAIL

Stayed 1 night in Aug 2023

6/10 Okay

RUSIDDY GANING ANAK SPORRAN

ok
Stayed 3 nights in Jul 2023

8/10 Good

DG NOOR JAHIDAH

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Affordable & excellent services
Stayed 1 night in Oct 2022

8/10 Good

Paola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Central and affordable
I stayed several nights at Promenade Service Apartment during my one-month roundtrip of Borneo. The apartment is spacious, the bed is confortable and there is a big fridge. There is even a small balcony facing the backyard to hang your laundry. Hot water, TV and Wi-Fi work fine. This is a basic apartment, so don't expect luxury, but if you are looking for a budget option, this is the right choice. The building looks a bit old from outside, but the apartments are new from inside. Be prepared to walk a bit upon check-in as there are many apartments and yours might not be near the reception (the apartments are on the 2nd and 3rd floor with elevator). Central location near the handycraft market and Waterfont restaurants, just behind the Promenade Hotel. Thank you and see you soon again!
Stayed 2 nights in Jun 2022

8/10 Good

Syarif Bush Luang

Stayed 2 nights in Mar 2022

10/10 Excellent

KHAIRIL ANWAR BIN ISMAIL

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2021

10/10 Excellent

KHAIRIL ANWAR BIN ISMAIL

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2021

10/10 Excellent

Tan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lucky to be here
At the cov19 now , this hotel is good , near by all the convenient and food
Stayed 3 nights in Sep 2020

10/10 Excellent

KHAIRIL ANWAR BIN ISMAIL

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

10/10 Excellent

Verified traveller

Stayed 3 nights in Mar 2020

8/10 Good

Jumaan

Stayed 3 nights in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice room, so clean, they provide all needed facilities for me. Sortly, i'm satisfied with their service...
Stayed 2 nights in Dec 2019

8/10 Good

Verified traveller

Stayed 4 nights in Dec 2019

8/10 Good

Verified traveller

Stayed 1 night in Dec 2019

10/10 Excellent

MOHAMAD, Kuching,Sarawak

Travelled with family, Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located in centre town of Kota Kinabalu...
Stayed 1 night in Dec 2019

2/10 Terrible

DuPreez, Bintulu, Sarawak

Travelled with family, Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The lobby was nice and clean. The apartment on the other hand was very disappointing. The apartment on the brochure and the one we stayed in is deffinatley not the same place.Paint on walls is dirty, bedding sheets was not clean and full of hair.The air con local control was broken and there is stains on the carpet. The shower tiles was filthily and there was mold on the bottom of shower. I will not stay in this apartments again.
Stayed 3 nights in Dec 2019

4/10 Poor

Van H

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Molded dirty bathroom ; never clean
Stayed 4 nights in Dec 2019

10/10 Excellent

NORAZWADA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
It was amazing & comfortable
Stayed 1 night in Dec 2019