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Overview of Promenade Hotel Kota Kinabalu

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Guest reviews

3.9/5 Good
434 reviews
Guests rated this property 3.9/5 for cleanliness.

Amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Restaurant

Map

What's nearby

Popular LocationOceanus Waterfront Mall6 min walk
Popular LocationAnjung Samudera7 min walk
Popular LocationKompleks Asia City14 min walk
AirportKota Kinabalu (BKI-Kota Kinabalu Intl.)8 min drive

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  • Superior Double or Twin Room

    Room amenities

    • 29 sq m
    • City view
    • Sleeps 3
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  • Superior Double Room Single Use

    Room amenities

    • 29 sq m
    • City view
    • Sleeps 1
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  • Deluxe Double or Twin Room

    Room amenities

    • 29 sq m
    • Partial ocean view
    • Sleeps 2
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  • Deluxe Double Room Single Use

    Room amenities

    • 29 sq m
    • Partial ocean view
    • Sleeps 1
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  • Junior Suite

    Room amenities

    • 45 sq m
    • Ocean view
    • Sleeps 3
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  • Junior Suite Single Use

    Room amenities

    • 45 sq m
    • Ocean view
    • Sleeps 1
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  • Promenade Superior Suite single use with Club Lounge Access

    Room amenities

    • 45 sq m
    • City view
    • Sleeps 1
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  • Promenade Superior Suite with Club Lounge Access

    Room amenities

    • 45 sq m
    • City view
    • Sleeps 2
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  • Promenade Deluxe Suite single use with Club Lounge Access

    Room amenities

    • 45 sq m
    • Ocean view
    • Sleeps 1
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  • Promenade Deluxe Suite with Club Lounge Access

    Room amenities

    • 45 sq m
    • Ocean view
    • Sleeps 2
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  • Promenade Superior with Club Lounge Access

    Room amenities

    • 29 sq m
    • City view
    • Sleeps 3
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  • Promenade Superior single use with Club Lounge Access

    Room amenities

    • 29 sq m
    • City view
    • Sleeps 1
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  • Promenade Deluxe with Club Lounge Access

    Room amenities

    • 29 sq m
    • Sea view
    • Sleeps 3
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  • Promenade Deluxe single use with Club Lounge Access

    Room amenities

    • 29 sq m
    • Sea view
    • Sleeps 1
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  • Executive Suite with Club Lounge Access

    Room amenities

    • 50 sq m
    • Sea view
    • Sleeps 3
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  • Superior Double or Twin Room (Room Only)

    Room amenities

    • 29 sq m
    • City view
    • Sleeps 3
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About this area

Kota Kinabalu

Located on the waterfront, Promenade Hotel Kota Kinabalu is in Kota Kinabalu's Downtown Kota Kinabalu neighbourhood, an area with good shopping. Sutera Harbour and Jesselton Point Ferry Terminal are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Imago Shopping Mall and Centre Point. Anjung Samudera and Sedco Square are also worth visiting.

Visit our Kota Kinabalu travel guide
Map
Popular Location

What's nearby

  • Oceanus Waterfront Mall - 6 min walk
  • Anjung Samudera - 7 min walk
  • Centre Point - 8 min walk
  • Imago Shopping Mall - 8 min walk
  • Kompleks Asia City - 14 min walk

Getting around

  • Tanjung Aru Station - 8 min drive
  • Kota Kinabalu (BKI-Kota Kinabalu Intl.) - 8 min drive

Restaurants

  • Where to eat
  • Promenade Cafe โ€“ Pool-view buffet restaurant offering fusion cuisine. Serves breakfast, lunch and dinner daily.
  • Dynasty Restaurant โ€“ Restaurant offering Asian cuisine. Serves lunch and dinner daily.
  • Lobby Lounge โ€“ Bar offering fusion cuisine. Serves light fare daily, happy hour available.

About this property

Promenade Hotel Kota Kinabalu

Waterfront Kota Kinabalu hotel in Downtown Kota Kinabalu, walk to Imago Shopping Mall
This smoke-free hotel features 2 restaurants, an outdoor pool and a fitness centre. WiFi in public areas is free. Additionally, a bar/lounge, 2 coffee shops/cafรฉs and a snack bar/deli are on-site. All 436 rooms offer free WiFi, free minibar items and LCD TVs with satellite channels. 24-hour room service, electric kettles and free bottled water are among the other amenities available to guests.
Promenade Hotel Kota Kinabalu offers 436 forms of air-conditioned accommodation with free minibar items and a safe. LCD televisions come with satellite channels. Bathrooms include bidets, complimentary toiletries and hairdryers.
This Kota Kinabalu hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is provided on a daily basis.
An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness centre.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Self parking: MYR 4 per day
Pick-up airport shuttle (surcharge) from 7 AM to 10 PM
Airport shuttle on request

Food and drink

Buffet breakfast available for a fee daily 6:30 AMโ€“10 AM: MYR 50 for adults and MYR 25 for children
2 restaurants and 2 coffee shops
1 bar
24-hour room service

Things to do

Children's pool
Fitness centre
Outdoor pool

Family friendly

Children's pool
Dry-cleaning service
Corner/local shop
Laundry facilities
Outdoor pool
Rollaway/extra beds (surcharge)
Snack bar/deli

Conveniences

Lift
Free newspapers in reception
Front-desk safe
Corner/local shop

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Hair salon
Laundry facilities
Luggage storage
Tour/ticket assistance
Wedding services

Languages spoken

Chinese
English
Malay

Business services

2 meeting rooms
Business centre
Conference space (8396 square feet)

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
In-room accessibility
Wheelchair-accessible parking
Wheelchair-accessible path of travel

More

Smoke-free property

Room amenities

Bedroom

Air conditioning
Blackout drapes/curtains
Rollaway/extra beds (surcharge)

Bathroom

Bidet
Free toiletries
Hairdryer
Towels

Entertainment

LCD TV
Satellite channels

Food and drink

Electric kettle
Free bottled water
Free minibar

More

Desk
Iron/ironing board
Phone
Safe

Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Airport shuttle service is available on request from 7 AM to 10 PM
Fees may apply; contact the property in advance to make arrangements

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MYR 105.0 per day.
Cots (infant beds) are not available

Payment types at the property

MastercardAmerican ExpressVisa

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: MYR 50 for adults and MYR 25 for children (approximately)
  • Airport shuttle fee: MYR 50 per vehicle
  • Self-parking fee: MYR 4 per day
  • Rollaway bed fee: MYR 105.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Frequently asked questions

Can I cancel my reservation for free at Promenade Hotel Kota Kinabalu and receive a full refund?
Yes, Promenade Hotel Kota Kinabalu offers free cancellation on select room rates, because flexibility matters! Please refer to Promenade Hotel Kota Kinabalu cancellation policy on our site for more details about any exclusions or requirements.
Does this property have a pool?
Yes, this property has an outdoor pool and a children's pool.
Is Promenade Hotel Kota Kinabalu pet-friendly?
No, pets are not allowed at this property.
How much is parking at Promenade Hotel Kota Kinabalu?
Self-parking is available for MYR 4 per day.
What time is check-in at this hotel?
Check-in begins at 2 PM.
What time is check-out at this hotel?
Checkout is at noon.
Does this property provide a shuttle to the airport?
Yes, there's a shuttle from the airport to the hotel. A fee of MYR 50 per vehicle applies.
Where is this property located?
Located in Downtown Kota Kinabalu, this hotel is within a 10-minute walk of Warisan Square, Imago Shopping Mall and Centre Point. Kota Kinabalu Central Market and Gaya Street Sunday Market are also within 1 mile (2 km).

Guest reviews

5 - Excellent
120
4 - Good
204
3 - Okay
65
2 - Mediocre
33
1 - Poor
12
3.9
Cleanliness
3.9
Service and Staff
3.8
Amenities
3.7
Property condition

5/5 Excellent

    This traveller didnโ€™t leave comments with their review
    Stayed 4 nights in Feb 2020

    4/5 Good

    • Liked: Cleanliness, staff & service, amenities

    Fast check-in and fast check-out.

    Stayed 1 night in Feb 2020

    4/5 Good

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Stayed 4 nights in Feb 2020

    4/5 Good

    • Liked: Cleanliness, staff & service, room comfort

    Hotel was ok,

    Stayed 1 night in Jan 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    We could enjoy Good Longe service which we expected.

    Stayed 2 nights in Jan 2020