See all properties
Save

Promenade Hotel Kota Kinabalu

4.0 star property
Upmarket waterfront hotel, a short walk to Imago Shopping Mall

Choose dates to view prices

your current months are July, 2024 and August, 2024.
July 2024
August 2024

Photo gallery for Promenade Hotel Kota Kinabalu

View from room
Outdoor pool, pool loungers
Exterior
Free minibar, in-room safe, desk, blackout curtains
Buffet

Reviews

7.8

Good

Popular amenities

  • Breakfast available
  • Restaurant
  • Bar
    BarBar
  • Pool
    PoolPool
  • Room service
    Room serviceRoom service
  • Housekeeping
    HousekeepingHousekeeping
The price is RM 731
Price available on 02/08/2024

Most relevant reviews

ExperimentalCarousel

8/10 Good

Hiroaki
Feb 12, 2024
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

Similar properties

Outdoor pool
Hyatt Regency Kinabalu
Pool
Spa
Kids pool
Free WiFi
8.4 out of 10, Very good, (1000)
The price is RM453
RM499 total
includes taxes & fees
25 Aug - 26 Aug
Hyatt Regency Kinabalu

About the area

Map
No 4, Lorong Api-Api 3, Api-Api Centre, Kota Kinabalu, Sabah, 88000

What's nearby

  • Centre Point - 6 min walk
  • Kompleks Asia City - 9 min walk
  • Imago Shopping Mall - 9 min walk
  • Suria Sabah Shopping Mall - 2 min drive
  • Jesselton Point Ferry Terminal - 3 min drive

Getting around

  • Tanjung Aru Station - 7 min drive
  • Kota Kinabalu (BKI-Kota Kinabalu Intl.) - 8 min drive

Restaurants

  • ‪Promenade Breakfast Buffet - ‬1 min walk
  • ‪Big Fish - ‬5 min walk
  • ‪M Club - ‬6 min walk
  • ‪Intan Cuisine, Anjung Senja - ‬6 min walk
  • ‪The Lounge - ‬6 min walk

About this property

Promenade Hotel Kota Kinabalu

Upscale hotel located in Downtown Kota Kinabalu
Close to Imago Shopping Mall, Promenade Hotel Kota Kinabalu provides an airport shuttle, a corner/local shop and 2 coffee shops/cafes. At the two on-site restaurants, enjoy breakfast, lunch, dinner, light fare and Fusion cuisine. Stay connected with free in-room WiFi, and guests can find other amenities, such as a hair salon and dry cleaning/laundry services.
You'll also enjoy perks such as:
  • An outdoor pool with sunloungers
  • Local cuisine breakfast (surcharge), airport pick-up service (surcharge) and tour/ticket information
  • Wedding services, a front desk safe and free newspapers
  • Luggage storage, smoke-free property and concierge services
  • Guest reviews give good marks for the overall condition
Room features
All 446 rooms include comforts such as 24-hour room service and air conditioning, as well as thoughtful touches such as free stocked minibars and free WiFi.
Other amenities include:
  • Bathrooms with bidets and free toiletries
  • LCD TVs with satellite channels
  • Electric kettles, daily housekeeping and desks

Languages

Chinese (Mandarin), English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Airport pick-up shuttle (surcharge) from 7 AM to 10 PM on request
  • Onsite parking available only on request

Food and drink

  • Daily local cuisine breakfast available for a fee: MYR 46 for adults and MYR 23 for children
  • 2 coffee shops/cafes
  • 2 restaurants
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • Dynasty Restaurant
  • Lobby Lounge
  • Promenade Cafe

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2 meeting rooms
  • 8,396 square feet of conference space
  • Business centre

Outdoors

  • On the waterfront
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

More

  • 12 floors
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Free stocked minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MYR 100.0 per day.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for local cuisine breakfast: from approximately MYR 46 for adults and from MYR 23 for children
  • Airport shuttle fee: MYR 50 per vehicle
  • Rollaway bed fee: MYR 100.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
Safety features at this property include a security system and window guards

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Hotel Promenade
Promenade Hotel
Promenade Hotel Kota Kinabalu
Promenade Kota Kinabalu
Promenade Hotel Kota Kinabalu, Sabah
Promenade Kota Kinabalu
Promenade Hotel Kota Kinabalu Hotel
Promenade Hotel Kota Kinabalu Kota Kinabalu
Promenade Hotel Kota Kinabalu Hotel Kota Kinabalu

Frequently asked questions

Does Promenade Hotel Kota Kinabalu have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Promenade Hotel Kota Kinabalu?

As of 27 Jul 2024, prices found for a 1-night stay for 2 adults at Promenade Hotel Kota Kinabalu on 2 Aug 2024 start from RM 731.48, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Promenade Hotel Kota Kinabalu pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Promenade Hotel Kota Kinabalu?

Check-in start time: 2 PM; check-in end time: anytime.

What time is check-out at Promenade Hotel Kota Kinabalu?

Checkout is at noon.

Does Promenade Hotel Kota Kinabalu provide a shuttle to the airport?

Yes, there's a shuttle from the airport to the hotel that runs 7 AM-10 PM on request. A fee of MYR 50 per vehicle applies.

Where is Promenade Hotel Kota Kinabalu located?

Located in Downtown Kota Kinabalu, this hotel is within a 10-minute walk of Kota Kinabalu Esplanade and Imago Shopping Mall. Warisan Square and Plaza Wawasan are also within 10 minutes.

Promenade Hotel Kota Kinabalu Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 148 out of 519 reviews" "
Rating 8 - Good. 239 out of 519 reviews" "
Rating 6 - Okay. 76 out of 519 reviews" "
Rating 4 - Poor. 41 out of 519 reviews" "
Rating 2 - Terrible. 15 out of 519 reviews" "

8.0/10

Cleanliness

7.8/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Daniela, San Diego

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great hotel with an excellent service. Highly recommended.
Stayed 1 night in May 2024

10/10 Excellent

Murray

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for money
Pleasant hotel overlooking the ocean and close to the central area of KK. Attentive staff and excellent food choices within the hotel and surrounding area.
Stayed 3 nights in Apr 2024

8/10 Good

Rita

Travelled with partner
Liked: Cleanliness
Room was ready and clean upon check-in. Will stay at Promenade Hotel again.
Stayed 2 nights in Feb 2024

8/10 Good

Hiroaki

Stayed 3 nights in Feb 2024

8/10 Good

Yau Chun

Travelled with family
Liked: Staff & service
Buffet breakfast is excellent, the staff are very helpful. Also, room cleaning is efficient too.
Stayed 6 nights in Dec 2023

8/10 Good

Joonsoo

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The original check in time was 3 pm but i waited until 6 pm, they said the room is not ready. I felt bad a little bit at first, but room was clean and the sea view was awesome. There was a small problem that we could not flush toilet but it was fixed by the person in the hotel.
Stayed 3 nights in Dec 2023

8/10 Good

Heng Wai

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
nearby to airport and mall
Stayed 1 night in Nov 2023

2/10 Terrible

clarissa

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Was not told when booking the facilities were not available (swimming pool). Constant smell of damp throughout the hotel.
Stayed 15 nights in Aug 2023

10/10 Excellent

Jassica Jane

Stayed 2 nights in Sep 2023

8/10 Good

Ahmad Farouk

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Spacious and comfortable room. Good location.
Stayed 3 nights in Aug 2023

8/10 Good

SHARON XUEQI

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location - good and safe. Hotel door was a bit too tight so had to use a bit of weight on the door whenever we open it. There are 2 convenience stores opposite the hotel, around 3 min walk. Bedroom slippers, hair dryer and necessities like lotion and soap etc were provided. 2 bottles of mineral waters were being provided as well daily. Hotel room was clean, just a bit dark, could be brighter. Hotel breakfast was not the best, but ok, lots of variety. Parking was cheap, RM4 for 24 hours for basement carpark parking. Would stay here again if I am here!

4/10 Poor

Fida Aina

Disliked: Staff & service, property conditions & facilities
Stayed 3 nights in Jul 2023

4/10 Poor

Teck

Disliked: Staff & service, property conditions & facilities
Stayed 4 nights in Jul 2023

10/10 Excellent

Leonides, Manila

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was a good stay though quick one. highly recommended place.
Stayed 3 nights in Jul 2023

6/10 Okay

Shield

Liked: Cleanliness, staff & service
It’s clean, the staff are friendly and nice, their facilities are quite advance, they have the touch screen switch to turn on the lights. However, some of them are not functioning, I can’t turn it on. The lights in the room are quite dim. There is only one socket at the table, it is used for the table lamp. I used it to charge my laptop then I can’t turn on the table lamp, the room will be ever dimmer.
Stayed 2 nights in Jul 2023

6/10 Okay

Shiro

Travelled with family and small children
Room needs upgrading in cleanliness. Looks old and worn. Staffs are not helpful during breakfast. They did not usher us to our table and did not clean a table for us.
Stayed 1 night in Jul 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room includes breakfast, comfortable beds to sleep
Big room, good aircon (8th floor), though the carpets can get some thorough cleaning, coz when you open the hotel room, there is distinct smell, which only goes away after you switch on the aircon. comfortable beds and pillows for good rest Buffet breakfast was good, but the hot coffee and tea need to be placed in two areas, the bread toaster should also be two, so that people dont que to toast their buns... chicken dishes, should be heated up.. but overall, got bread, fruits, salads, a bit of dessert, eggs station.. all good..
Stayed 2 nights in Jun 2023

6/10 Okay

Maree

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Sadly this hotel did not meet our expectations. Although a pool is advertised, the pool has actually been closed for some time. The gym facilities are very run down and most machines do not work or a poorly maintained. The gym areas have obviously had lots of water issues ie. probably leaking air conditioners which makes the area damp and pungent. Staff are excellent and the breakfasts' great.
Stayed 6 nights in May 2023

8/10 Good

Hajah Zainab

Stayed 4 nights in Apr 2023

10/10 Excellent

raney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Apr 2023

10/10 Excellent

Murray

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location
Nice property overlooking the ocean.
Stayed 4 nights in Apr 2023

10/10 Excellent

Murray

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location
Lovely hotel overlooking the ocean. Our suite room was spacious with a wonderful view out to sea.
Stayed 4 nights in Apr 2023

8/10 Good

Zarina

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2023

8/10 Good

SIM KEE

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Check in was slow. No bedroom slipper. Asked for shaving kit; they gave sewing kit. The electricity supply was cut off momentarily at night. The wifi (PH10) was down from night (when power cut) till next day (mid morning)
Stayed 2 nights in Feb 2023

8/10 Good

Abdul Rahman

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Situated in a peacefull stretch of them street
Stayed 1 night in Jan 2023