No 4, Lorong Api-Api 3, Api-Api Centre, Kota Kinabalu, Sabah, 88000
Explore the area
Imago Shopping Mall9 min walk
Gaya Street Sunday Market19 min walk
Suria Sabah Shopping Mall2 min drive
Kota Kinabalu (BKI-Kota Kinabalu Intl.)8 min drive
Room options
About this area
Kota Kinabalu
Located on the waterfront, Promenade Hotel Kota Kinabalu is in Downtown Kota Kinabalu, a neighbourhood in Kota Kinabalu with good shopping. Sedco Square and Downbelow Adventure Centre are local attractions and those in the mood for shopping can visit Plaza Wawasan and Oceanus Waterfront Mall. Looking to enjoy an event or a game while in town? See what's happening at Likas Stadium or Sabah Indoor Climbing Centre.
Kota Kinabalu (BKI-Kota Kinabalu Intl.) - 8 min drive
Restaurants
Big Fish - 5 min walk
Dynasty Restaurant 皇朝酒樓 - 1 min walk
Promenade Breakfast Buffet - 1 min walk
金糖 Gam Tong Hong Kong Recipe - 6 min walk
Selera Laksamana, Anjung Senja - 6 min walk
About this property
Promenade Hotel Kota Kinabalu
4-star hotel located in Downtown Kota Kinabalu
Consider a stay at Promenade Hotel Kota Kinabalu and take advantage of an airport shuttle, a corner/local shop and 2 cafes. Treat yourself to a manicure/pedicure or other spa services. Enjoy Fusion cuisine and happy hour at the two on-site restaurants. Stay connected with free in-room WiFi, and guests can find other amenities, such as a hair salon and dry cleaning/laundry services.
You'll also enjoy perks such as:
An outdoor pool
Local cuisine breakfast (surcharge), luggage storage and smoke-free property
Free newspapers, 2 meeting rooms and concierge services
Wedding services, a front desk safe and tour/ticket information
Guest reviews give good marks for the helpful staff, proximity to shopping and overall condition
Room features
All 446 rooms include comforts such as 24-hour room service and air conditioning, as well as thoughtful touches such as free stocked minibars and free WiFi. Guests reviews speak well of the spacious rooms at the property.
Other amenities include:
Bathrooms with bidets and free toiletries
LCD TVs with satellite channels
Electric kettles, daily housekeeping and desks
Languages
Chinese (Mandarin), English, Malay
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Social distancing
Protective shields in place at main contact areas
Social distancing measures in place
Safety measures
Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and public transport
On-site parking available only on request
Pick-up airport shuttle (surcharge) from 7 AM to 10 PM
Airport shuttle on request
Food and drink
Local cuisine breakfast available for a fee daily 6:30 AM–10 AM: MYR 46 for adults and MYR 23 for children
2 restaurants and 2 coffee shops
1 bar
24-hour room service
Restaurants on site
Promenade Cafe
Dynasty Restaurant
Lobby Lounge
Things to do
Fitness centre
Outdoor pool
Family friendly
Corner/local shop
Laundry facilities
Outdoor pool
Rollaway/extra beds (surcharge)
Snack bar/deli
Conveniences
Lift
Free newspapers in reception
Front-desk safe
Corner/local shop
Guest services
24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Hair salon
Laundry facilities
Luggage storage
Tour/ticket assistance
Wedding services
Business services
Business centre
Conference space (8396 square feet)
Meeting rooms - 2
Spa
Manicures and pedicures
Accessibility
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Renovations and closures
The following facilities or services will be unavailable from May 3 2023 to September 30 2023 (dates subject to change):
One of the swimming pools
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are available for MYR 100.0 per day.
Cots (infant beds) are not available
Payment types at the property
Important information
Optional extras
Fee for local cuisine breakfast: from approximately MYR 46 for adults and from MYR 23 for children
Airport shuttle fee: MYR 50 per vehicle
Rollaway bed fee: MYR 100.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector, a security system and window guards
We should mention
No pets and no service animals are allowed at this property
Property is also known as
Hotel Promenade
Promenade Hotel
Promenade Hotel Kota Kinabalu
Promenade Kota Kinabalu
Promenade Hotel Kota Kinabalu, Sabah
Promenade Kota Kinabalu
Promenade Hotel Kota Kinabalu Hotel
Promenade Hotel Kota Kinabalu Kota Kinabalu
Promenade Hotel Kota Kinabalu Hotel Kota Kinabalu
Frequently asked questions
Does Promenade Hotel Kota Kinabalu have a pool?
Yes, this property has an outdoor pool. One of the swimming pools will be unavailable from May 3 2023 until September 30 2023 (dates subject to change).
How much does it cost to stay at Promenade Hotel Kota Kinabalu?
As of 2 Jun 2023, prices found for a 1-night stay for 2 adults at Promenade Hotel Kota Kinabalu on 5 Jun 2023 start from RM 292.64, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Promenade Hotel Kota Kinabalu pet-friendly?
No, pets are not allowed at this property.
What time is check-in at Promenade Hotel Kota Kinabalu?
Check-in is from 2 PM - anytime.
What time is check-out at Promenade Hotel Kota Kinabalu?
Checkout is at noon.
Does Promenade Hotel Kota Kinabalu provide a shuttle to the airport?
Yes, there's a shuttle from the airport to the hotel that runs 7 AM-10 PM on request. A fee of MYR 50 per vehicle applies.
Where is Promenade Hotel Kota Kinabalu located?
Located in Downtown Kota Kinabalu, this hotel is steps away from Oceanus Waterfront Mall and Kota Kinabalu Esplanade. Warisan Square and Plaza Wawasan are also within 10 minutes.
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 141 out of 491 reviews" "
10 - Excellent
141
" "10 - Excellent 29%
Rating 8 - Good. 228 out of 491 reviews" "
8 - Good
228
" "8 - Good 46%
Rating 6 - Okay. 70 out of 491 reviews" "
6 - Okay
70
" "6 - Okay 14%
Rating 4 - Poor. 38 out of 491 reviews" "
4 - Poor
38
" "4 - Poor 8%
Rating 2 - Terrible. 14 out of 491 reviews" "
2 - Terrible
14
" "2 - Terrible 3%
7.8/10
Cleanliness
7.8/10
Staff & service
7.7/10
Amenities
7.5/10
Property conditions & facilities
7.8/10
Eco-friendliness
Reviews
6/10 Okay
Maree
Travelled with partner
1 Jun 2023
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Sadly this hotel did not meet our expectations. Although a pool is advertised, the pool has actually been closed for some time. The gym facilities are very run down and most machines do not work or a poorly maintained. The gym areas have obviously had lots of water issues ie. probably leaking air conditioners which makes the area damp and pungent. Staff are excellent and the breakfasts' great.
Check in was slow.
No bedroom slipper.
Asked for shaving kit; they gave sewing kit.
The electricity supply was cut off momentarily at night.
The wifi (PH10) was down from night (when power cut) till next day (mid morning)
Arrived after checkin time but was told rooms werent ready..They had to move us to different floors different from what we booked (connecting). Both rooms fridge not working, one acond was on super cold and cannot be adjusted and one safe was faulty. These were reported on day 1, 2 and 3 but noone came to do anything. Fortunately we had a parking space given so thats a big thanks. On checkin day, the lady who was doing the checkin was not very friendly but fortunately her partner helped us out. Breakfast was good and staff there were very friendly and helpful. Overall I was pretty disappointed as I have stayed there pre Covid and was then impressed but not now.
Lol. Promenade Hotel never disappoint. I have stayed there numerous times.
MUHAMMAD AZLAN
8/10 Good
John
2 Jan 2023
Liked: Cleanliness, staff & service, amenities
Very nice stay. Carpets are dated and needs thorough cleaning or replacing. Breakfast was good, but the staff was too eager to clear the tables, even when I had a full plate of food as I went to refill my coffee