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Reviews

3.1 / 5
35 reviews

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Reserve without credit card
Some room options won't require your credit card details to book. You'll pay during your stay.
  • Standard Twin Room

    Room Amenities

    • City view
    • Sleeps 3
    • 2 Single Beds
    More details
  • Standard Double Room

    Room Amenities

    • City view
    • Sleeps 3
    • 1 Queen Bed
    More details
  • Superior Family Room

    Room Amenities

    • City view
    • Sleeps 6
    • 2 Queen Beds
    More details
  • Family Room

    Room Amenities

    • City view
    • Sleeps 5
    • 1 Queen Bed and 1 Single Bed
    More details

About this area

Lucky 11 Hotel is located in Kota Kinabalu's Downtown Kota Kinabalu neighbourhood. Jesselton Point Ferry Terminal and Sutera Harbour are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Gaya Street Sunday Market and Suria Sabah Shopping Mall. Check out an event or a game at Likas Stadium, and consider making time for Anjung Samudera, a top attraction not to be missed.

Getting around

  • Tanjung Aru Station - 5 min drive
  • Kota Kinabalu (BKI-Kota Kinabalu Intl.) - 9 min drive

About this property

This smoke-free hotel features dry cleaning, laundry facilities and a 24-hour front desk. Free WiFi in public areas and free self parking are also provided. Other amenities include tour/ticket assistance. All 49 rooms provide complimentary wireless Internet access, coffee/tea makers and LCD TVs.

Policies

Check-in

Check-in between 2 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • Pets not allowed

Payment types

Mastercard
American Express
Visa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Property is also known as

  • Lucky 11 Hotel Kota Kinabalu
  • Lucky 11 Hotel
  • Lucky 11 Kota Kinabalu
  • Sabah
  • Lucky 11 Hotel Hotel
  • Lucky 11 Hotel Kota Kinabalu
  • Lucky 11 Hotel Hotel Kota Kinabalu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self parking
  • Free nearby parking

Family friendly

  • Dry-cleaning service
  • Laundry facilities

Conveniences

  • Lift
  • Newspapers in reception

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Languages spoken

  • Chinese
  • English
  • Malay

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning

Bathroom

  • Bathroom (partially open)
  • Hairdryer (on request)
  • Shower

Entertainment

  • LCD TV

Food and drink

  • Coffee/tea maker
3.1

Guest rating

5 - Excellent
2
4 - Good
13
3 - Okay
11
2 - Mediocre
3
1 - Poor
6
3.0
Cleanliness
3.4
Service and Staff
4.0
Amenities
2.9
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great place

Stayed 2 nights in Mar 2019

4/5 Good

    Stayed 3 nights in Apr 2019

    4/5 Good

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Stayed 1 night in Dec 2018

    4/5 Good

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    3/5

    • Disliked: Room comfort

    room look sad

    The lift got only one. The room design look really gloomy. Please put some accessories

    Stayed 1 night in Nov 2017

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