4 restaurants, breakfast, lunch, dinner served; international cuisine

Reviews of Le Meridien Kota Kinabalu

5 out of 5
Le Meridien Kota Kinabalu
Jalan Tun Fuad Stephens, Sinsuran, Kota Kinabalu, Sabah

Reviews

8.8

Excellent

Rating 10 - Excellent. 526 out of 1003 reviews" "
Rating 8 - Good. 354 out of 1003 reviews" "
Rating 6 - Okay. 71 out of 1003 reviews" "
Rating 4 - Poor. 27 out of 1003 reviews" "
Rating 2 - Terrible. 25 out of 1003 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Sarah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great central location for walking out to the night markets, bars, restaurants, cafes, shops. Short walk or a quick Grab (taxi) to the ferry terminal where you catch the boats to go island hopping. Club room, king bed, sea view was a great size with good water pressure in the shower, good quality complimentary toiletries and reliable WiFi. There were lovely sunset views from the club lounge which served complimentary alcoholic drinks, soft drinks and food from 5:30 - 7:30pm each day. I would definitely say that the reasonable extra cost of a club room is worth it. The staff at the club lounge, reception and main breakfast restaurant were all so friendly and helpful. The pool had sufficient loungers and was nice and relaxing. In summary, I would certainly recommend a stay at Le Meridien if you’re looking to be central in KK.
Stayed 3 nights in Mar 2024

6/10 Okay

BYUNG HO, Shenzhen

Disliked: Property conditions & facilities
Stayed 1 night in Feb 2024

6/10 Okay

King

Stayed 3 nights in Dec 2023
Response from Jeremy, Guest Experience on 8 Feb 2024
Dear King, thank you very much for the feedback and we hope to welcome you back again! Kind regards.

10/10 Excellent

muhammad nurizam

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2023
Response from Jeremy, Guest Experience on 12 Jan 2024
Dear muhammad nurizam, thank you very much for the feedback and we hope to welcome you back again! Kind regards.

10/10 Excellent

PG HJ MD SHAMSUL REZAL

Stayed 2 nights in Dec 2023
Response from Jeremy, Guest Experience on 12 Jan 2024
Dear PG HJ MD SHAMSUL REZAL, thank you very much for the feedback and we hope to welcome you back again! Kind regards.

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone tries to make your stay pleasant. They are helpful making You No. 1.
Stayed 3 nights in Nov 2023
Response from Jeremy, Guest Experience on 12 Jan 2024
Dear Michael, thank you very much for your kind review and feedback. We are delighted to know that you had a great stay and we look forward to welcoming you back, hopefully soon! Kind regards.

6/10 Okay

GENEVIEVE

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Floor is dirty and the hotel over rated.
Stayed 3 nights in Nov 2023
Response from Jeremy, Guest Experience on 12 Jan 2024
Dear Genevieve, thank you for your review and we apologize for not living up to your expectation. Rest assured that this matter will be brought up to the management for further improvements. Kind regards.

6/10 Okay

lim

Liked: Cleanliness
I recently had the pleasure of staying at the Le meridian Hotel The check-in process was smooth and efficient, and I was pleasantly surprised to find that my room was spacious, beautifully decorated, and immaculately clean. The comfortable bed and luxurious linens ensured a restful night's sleep, and the blackout curtains were a nice touch for those who prefer a dark room. I also appreciated the complimentary Wi-Fi throughout the hotel, which made it easy for me. But one feedback that the room window screen having a lot of dust( I’m staying the ocean view room ) The bath room heater tap having unstable flow of hot water The location of the hotel was ideal, with easy access to popular attractions and transportation options. Whether I wanted to explore the city or simply relax in the hotel, everything was conveniently within reach. Overall, I’m happy stay at the Le meridian Hotel.
Stayed 2 nights in Nov 2023
Response from Jeremy, Guest Experience on 12 Jan 2024
Dear lim, thank you for your kind review and feedback. We are glad to know that you had enjoyable stay and rest assured that we will be addressing the other matters. We look forward to welcoming you back again, hopefully soon! Kind regards.

10/10 Excellent

Melanie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A+ Customer Service
Customer service is excellent. Everyone is so warm, friendly and inviting as well as excellent at their job.
Stayed 1 night in Nov 2023
Response from Jeremy, Guest Experience on 12 Jan 2024
Dear Melanie, we are delighted to know that you had enjoyed your stay and our services. We hope to welcome you back again! Kind regards.

10/10 Excellent

heejeong

Stayed 1 night in Nov 2023

8/10 Good

Jie Sheng

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, room is spacious, good view
Stayed 1 night in Oct 2023

10/10 Excellent

Peter

Stayed 1 night in Oct 2023
Response from Jeremy, Guest Experience on 25 Oct 2023
Dear Peter, Thank you for your review. We are happy to know that you had enjoyed a great stay with us and we look forward to welcoming you back.Kind regards,

10/10 Excellent

Peter

Stayed 1 night in Oct 2023
Response from Jeremy, Guest Experience on 25 Oct 2023
Dear Peter, Thank you for your review. We are happy to know that you had enjoyed a great stay with us and we look forward to welcoming you back.Kind regards,

10/10 Excellent

Sara

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Weekend
My friends and I had a wonderful stay at ale Meridien. The staff was warm and welcoming and they went out of their way to meet our needs. We couldn’t have asked for more!
Stayed 2 nights in Oct 2023
Response from Jeremy, Guest Experience on 17 Oct 2023
Dear Sara, Thank you for taking the time to share your review with us. We are happy to now that you had an enjoyable stay and our associates had gone to extra miles to ensure your needs are met. We look forward to welcoming you back again, hopefully soon! Kind regards.

10/10 Excellent

Ser Foong

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was really convenient. Rooms were spacious, clean and comfortable. Staff was helpful and responsive. Definitely will stay here again
Stayed 1 night in Oct 2023
Response from Jeremy, Guest Experience on 17 Oct 2023
Hi Ser Foong, Thank you very much for sharing your feedback with us. We are glad to know that you had an enjoyable time with us and we look forward to welcoming you back again! Kind regards.

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Live up to the name.
Absolutely enjoy the stay…
Stayed 1 night in Oct 2023
Response from Jeremy, Guest Experience on 17 Oct 2023
Dear Anonymous, Thank you very much for the feedback and we hope to welcome you back again! Kind regards.

10/10 Excellent

Milan

Stayed 3 nights in Sep 2023
Response from Jeremy, Guest Experience on 17 Oct 2023
Dear Milan, Thank you so much for rating us 10 over 10. We are glad to know that you had enjoyed the experience and we look forward to welcoming you back. Kind regards.

10/10 Excellent

Youjin

Stayed 3 nights in Sep 2023
Response from Jeremy, Guest Experience on 17 Oct 2023
Dear Youjin, Thank you very much for rating us 10 over 10. We are glad to know that you had enjoyed your stay and we look forward to welcoming you back! Kind regards

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very good hotel at very convenient location
Stayed 3 nights in Sep 2023
Response from Jeremy, Guest Experience on 17 Oct 2023
Dear Anonymous, Thank you for taking the time to share your feedback with us, We are happy to that you had enjoyed our convenient location during your stay.Kind regards,

10/10 Excellent

Wei Wei

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is very convenient, clean, room is spacious and staff are just amazing.
Stayed 2 nights in Sep 2023
Response from Jeremy, Guest Experience on 17 Oct 2023
Dear Wei Wei, Thank you for taking the time to share your feedback with us and we are happy to know that you had enjoyed our services and facilities! We look forward to welcoming you back, hopefully soon!Kind regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay…thanks for everything
Stayed 3 nights in Sep 2023
Response from Jeremy, Guest Experience on 17 Oct 2023
Dear Anonymous, Thank you very much for taking the time to share your feedback. We are happy to know you had an enjoyable stay with us and we look forward to welcoming you back!Kind regards,

10/10 Excellent

Mohd Fairuz Bin

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast heaven
Stayed 1 night in Sep 2023
Response from Jeremy, Guest Experience on 17 Oct 2023
Dear Fairuz, Thank you very much for your kind review and rating. We are glad to know that you had a great stay and enjoyed our buffet breakfast immensely. We look forward to welcoming you back, hopefully in the near future. Kind regards,

8/10 Good

Alec

Stayed 1 night in Sep 2023
Response from Jeremy, Guest Experience on 17 Oct 2023
Dear Alec, Thank you very much for your rating, We hope that you had an enjoyable stay and we look forward to welcoming you back again. Kind regards,

10/10 Excellent

Mark

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Jeremy, Guest Experience on 17 Oct 2023
Dear Mark, Thank you for taking the time to rate us 10 over 10, We are happy to know that you had an enjoyable stay and we look forward to welcoming you back Kind regards,

10/10 Excellent

ernie

Travelled with family
Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Sep 2023
Response from Jeremy, Guest Experience on 17 Oct 2023
Dear Ernie, Thank you very much for the high rating. We are glad to know that you had an enjoyable stay and we look forward to welcoming you back again!Kind regards,

10/10 Excellent

Anna

Stayed 5 nights in Aug 2023
Response from Jeremy, Guest Experience on 17 Oct 2023
Dear Anna, Thank you very much for the high rating. We are glad to know that you had an enjoyable stay and we look forward to welcoming you back again!Kind regards,

10/10 Excellent

Ahmad

Stayed 3 nights in Aug 2023
Response from Jeremy, Guest Experience on 17 Oct 2023
Dear Ahmad, Thank you for rating us high! We are happy to know that you had an enjoyable stay and we look forward to welcoming you back.Kind regards,

10/10 Excellent

Mohd Helmie

Stayed 2 nights in Aug 2023
Response from Jeremy, Guest Experience on 17 Oct 2023
Dear Helmie, Thank you for rating us high! We are happy to know that you had an enjoyable stay and we look forward to welcoming you back.Kind regards,

10/10 Excellent

Dominic

Stayed 3 nights in Aug 2023

8/10 Good

Cheong Fai Andrew

Stayed 1 night in Jul 2023

8/10 Good

Amanda

Stayed 6 nights in Jul 2023

10/10 Excellent

TUNG YIN

Stayed 7 nights in Jul 2023

10/10 Excellent

FENG LIEN

Stayed 1 night in Jul 2023

10/10 Excellent

Belinda

Stayed 1 night in Jul 2023

8/10 Good

Kimio

Stayed 4 nights in Jun 2023

10/10 Excellent

Victoria

Stayed 3 nights in Jun 2023
Response from Jeremy, Guest Experience on 10 Jul 2023
Dear Victoria, Thank you for taking the time to share your review with us! We hope you had nothing short of a wonderful stay with us and we look forward to welcoming you back in the future!Warm regards

4/10 Poor

Euigene

Stayed 1 night in Jun 2023
Response from Jeremy, Guest Experience on 10 Jul 2023
Dear Euigene, Thank you for taking the time to share your review with us! We apologize for any inconvenience you had experienced during your stay but we hope you had enjoyed the other facilities in the hotel including the sights and sounds of Kota Kinabalu. we look forward to welcoming you back in the future!Warm regards

10/10 Excellent

JINKYOUNG

Stayed 1 night in Jun 2023
Response from Jeremy, Guest Experience on 10 Jul 2023
Dear JINKYOUNG, Thank you for taking the time to share your review with us! We hope you had nothing short of a wonderful stay with us and we look forward to welcoming you back in the future!Warm regards

10/10 Excellent

Farah Dyba

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2023
Response from Jeremy, Guest Experience on 10 Jul 2023
Dear Farah Dyba, Thank you for taking the time to share your review with us! We hope you had nothing short of a wonderful stay with us and we look forward to welcoming you back in the future!Warm regards

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice central hotel
We stayed as a part of our honeymoon and we’re really well taken care off. We had an amazing time exploring KK and the surrounding areas
Stayed 3 nights in May 2023
Response from Jeremy, Guest Experience on 10 Jul 2023
Dear Anonymous, Thank you for taking the time to share your review with us! We hope you had nothing short of a wonderful stay with us and we look forward to welcoming you back in the future!Warm regards

10/10 Excellent

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Stayed 2 nights in Jun 2023
Response from Jeremy, Guest Experience on 10 Jul 2023
Dear ??, Thank you for taking the time to share your review with us! We hope you had nothing short of a wonderful stay with us and we look forward to welcoming you back in the future!Warm regards

10/10 Excellent

Amrizima

Stayed 5 nights in May 2023
Response from Jeremy, Guest Experience on 10 Jul 2023
Dear Amrizima, Thank you for taking the time to share your review with us! We hope you had nothing short of a wonderful stay with us and we look forward to welcoming you back in the future!Warm regards

10/10 Excellent

Rick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel and location
We had a sea view room which was spacious clean and comfortable but the view was just stunning. Very friendly and helpful staff also giving advice on where to go and definitely not to go to keep us safe in the city, we used the main restaurant pool area for food and drinks and roof top bar for drinks only. We had a problem with our flights been at the wrong airport and hadn't noticed previously we asked the concierge for help and he did best he could, it took at least an hour, i asked if i needed to try sort from our room and free him but he said no it was fine. 100% would use this hotel again
Stayed 1 night in May 2023
Response from Jeremy, Guest Experience on 10 Jul 2023
Dear Rick, Thank you for taking the time to share your review and we are glad to know that you had a great experience staying with us. We are especially happy to know that our associate had provided you the much needed assistance with the problem encountered. We look forward to welcoming you back in the future!Warm regards

10/10 Excellent

Edward

Stayed 1 night in May 2023
Response from Jeremy, Guest Experience on 10 Jul 2023
Dear Andrew, Thank you for taking the time to share your review with us! We hope you had nothing short of a wonderful stay with us and we look forward to welcoming you back in the future!Warm regards

10/10 Excellent

Andrew

Stayed 4 nights in May 2023
Response from Jeremy, Guest Experience on 10 Jul 2023
Dear Andrew, Thank you for taking the time to share your review with us! We hope you had nothing short of a wonderful stay with us and we look forward to welcoming you back in the future!Warm regards

8/10 Good

Andrew

Stayed 3 nights in May 2023
Response from Jeremy, Guest Experience on 10 Jul 2023
Dear Andrew, Thank you for taking the time to share your review with us! We hope you had nothing short of a wonderful stay with us and we look forward to welcoming you back in the future!Warm regards

10/10 Excellent

Denise

Stayed 3 nights in Apr 2023
Response from Geena on 15 May 2023
Dear Denise, thank you for choosing to stay with us and for taking the time to leave us with a review!We hope you had a wonderful stay, and we look forward to welcoming you back for more stays in the future.

10/10 Excellent

Sion, London

Stayed 1 night in May 2023

10/10 Excellent

m.

Stayed 3 nights in May 2023
Response from Geena on 8 May 2023
Dear m,Thank you for taking the time to leave us with a review! We appreciate you for choosing us as your preferred accommodation throughout your travels in Kota Kinabalu. Warm regards,Geena Guest Experience

10/10 Excellent

THANKAPPAN Arun

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service
Very convenient location. Good tour arrangements. Courteous staff.
Stayed 5 nights in Apr 2023
Response from Geena on 2 May 2023
Dear Thankappan Arun, Thank you for taking the time to leave us with a full review! We hope you had nothing short of a wonderful stay with us and thrilled that you found our hotel to be conveniently located to nearby places and that you were pleased with our tour arrangements as well as the services from our courteous associates. Thank you and we hope to welcome you back in the future for more unforgettable stays!Warm regards,Geena Guest Experience