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Overview of Grand Riverview Hotel

Photo gallery

Property grounds
Outdoor pool
In-room safe, desk, blackout curtains, iron/ironing board
In-room safe, desk, blackout curtains, iron/ironing board
In-room safe, desk, blackout curtains, iron/ironing board

Grand Riverview Hotel

4 out of 5

3.8/5 Good

Guests rated this property 3.9/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays

Explore the area

    Popular LocationMuhammadi Mosque7 min walk
    Popular LocationIstana Jahar7 min walk
    Popular LocationSiti Khadijah Central Market8 min walk
    AirportKota Bharu (KBR-Sultan Ismail Petra)23 min drive

Choose dates to view prices

  • Premier Double or Twin Room, Non Smoking, River View

    4/5 guest room rating

    Room amenities

    • 33 sq m
    • Sleeps 2
    • 1 King Bed OR 2 Single Beds
    More detailsPremier Double or Twin Room, Non Smoking, River View
  • Executive Double or Twin Room, 1 Bedroom

    5/5 guest room rating

    Room amenities

    • 33 sq m
    • Sleeps 2
    • 1 King Bed OR 2 Single Beds
    More detailsExecutive Double or Twin Room, 1 Bedroom
  • Premier Suite (Room)

    5/5 guest room rating

    Room amenities

    • 66 sq m
    • Sleeps 3
    • 1 King Bed
    More detailsPremier Suite (Room)

About this area

Kota Bharu

Located in Kota Bharu, Grand Riverview Hotel is in the city centre and near the airport. The area's natural beauty can be seen at Pulau Beluru and Pulau Renjuna, while State Museum and Big Sitting Buddha are cultural highlights.
Popular Location

What's nearby

  • Muhammadi Mosque - 7 min walk
  • Istana Jahar - 7 min walk
  • Siti Khadijah Central Market - 8 min walk
  • State Museum - 10 min walk
  • Sultan Mohammad IV Stadium - 17 min walk

Getting around

  • AirportKota Bharu (KBR-Sultan Ismail Petra) - 23 min drive

Restaurants

  • Where to eat
  • D Brasserie – Serves breakfast and dinner daily.
  • Chao Yuan – Restaurant offering local cuisine. Open on selected days.
  • The View – Serves light fare daily.
View in a map

About this property

Grand Riverview Hotel

4-star hotel, walk to Siti Khadijah Central Market
2 restaurants, an outdoor pool and a fitness centre are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, 24-hour room service and a business centre. All 299 rooms offer free WiFi, 24-hour room service and flat-screen TVs with satellite channels. Guests will also find separate bathtubs and showers, rainfall showerheads and coffee/tea makers.
Grand Riverview Hotel offers 299 forms of air-conditioned accommodation with a safe and complimentary bottles of water. 32-inch Flat-screen televisions come with premium satellite channels. Bathrooms include a separate bath and shower with a rainfall showerhead, complimentary toiletries and hairdryers.

This Kota Bharu hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows regional sanitisation guidelines of Safe & Clean (Malaysia)
Follows industry sanitisation guidelines of Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
Individually wrapped food options available through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • On-site parking is wheelchair accessible
  • Airport shuttle available

Food and drink

  • Buffet breakfast available for a fee daily 5:30 AM–10:30 AM: MYR 38.00 for adults and MYR 18.00 for children
  • 2 restaurants
  • 1 bar
  • 24-hour room service

Things to do

  • Fitness centre
  • Outdoor pool

Family friendly

  • Dry cleaning service
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)

Conveniences

  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Languages spoken

  • English
  • Malay

Business services

  • 1 meeting room
  • Business centre
  • Conference space (27437 square feet)

Outdoors

  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Grab bar near toilet
  • In-room accessibility
  • Raised toilet seat
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in from 3:00 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property doesn't offer after-hours check-in
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MYR 100.0 per night.
Cots (infant beds) are available for MYR 100.0 per day

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: MYR 3 per accommodation, per night
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 July 2021. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: MYR 38.00 for adults and MYR 18.00 for children (approximately)
  • Crib (infant bed) fee: MYR 100.0 per day
  • Rollaway bed fee: MYR 100.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit

Property is also known as

Grand Riverview Hotel Kota Bharu
Grand Riverview Hotel
Grand Riverview Kota Bharu
Grand Riverview
Grand Riverview Hotel Kota Bharu, Kelantan
Grand Riverview Hotel Hotel
Grand Riverview Hotel Kota Bharu
Grand Riverview Hotel Hotel Kota Bharu

Frequently asked questions

Can I cancel my reservation for free at Grand Riverview Hotel and receive a full refund?
Yes, Grand Riverview Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Grand Riverview Hotel cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Grand Riverview Hotel?
As of 23 Jan 2021, prices found for a 1-night stay for 2 adults at Grand Riverview Hotel on 7 Feb 2021 start from RM195, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Grand Riverview Hotel have a pool?
Yes, this property has an outdoor pool.
Is Grand Riverview Hotel pet-friendly?
No, pets are not allowed at this property.
How much is parking at Grand Riverview Hotel?
Self-parking is free at this property.
What time is check-in at Grand Riverview Hotel?
Check-in is from 3:00 PM - midnight. After-hours check-in is not available.
What time is check-out at Grand Riverview Hotel?
Checkout is at noon.
Where is Grand Riverview Hotel located?
Located in the heart of Kota Bharu, this hotel is within a 10-minute walk of Muhammadi Mosque and Siti Khadijah Central Market. Istana Jahar and State Museum are also within 15 minutes.
3.8
Good
Rating 5 - Excellent. 52 out of 238 reviews
5 - Excellent 22%
Rating 4 - Good. 114 out of 238 reviews
4 - Good 48%
Rating 3 - Okay. 47 out of 238 reviews
3 - Okay 20%
Rating 2 - Poor. 19 out of 238 reviews
2 - Poor 8%
Rating 1 - Terrible. 6 out of 238 reviews
1 - Terrible 3%

3.9/5

Cleanliness

4.1/5

Staff & service

3.7/5

Amenities

3.7/5

Property conditions & facilities

5/5 Excellent

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020

5/5 Excellent

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020

4/5 Good

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

4/5 Good

Business traveller
Happy face iconLiked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

2/5 Poor

No TV signal
Bored for 2 nights stay, can’t watch tv.
Stayed 2 nights in Aug 2020

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