expedia

Overview of The Grand Renai

Photo gallery

Featured image
Outdoor pool
Minibar, in-room safe, desk, soundproofing
Minibar, in-room safe, desk, soundproofing
Minibar, in-room safe, desk, soundproofing

The Grand Renai

4 out of 5

4.2/5 Very good

Guests rated this property 4.1/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided

Explore the area

    Popular LocationSultan Mohammad IV Stadium20 min walk
    Popular LocationState Museum6 min drive
    Popular LocationSiti Khadijah Central Market8 min drive
    AirportKota Bharu (KBR-Sultan Ismail Petra)26 min drive

Choose dates to view prices

  • Deluxe Room King

    4.4/5 guest room rating

    Room amenities

    • 32 sq m
    • Sleeps 2
    • 1 King Bed
    More detailsDeluxe Room King
  • Club Deluxe Twin

    Room amenities

    • 32 sq m
    • Sleeps 2
    • 2 Single Beds
    More detailsClub Deluxe Twin
  • Deluxe Room Twin

    5/5 guest room rating

    Room amenities

    • 32 sq m
    • Sleeps 2
    • 2 Single Beds
    More detailsDeluxe Room Twin
  • Junior Suite

    Room amenities

    • 60 sq m
    • Sleeps 2
    • 1 King Bed
    More detailsJunior Suite
  • Kota Bharu Suite

    5/5 guest room rating

    Room amenities

    • 60 sq m
    • Sleeps 2
    • 1 King Bed
    More detailsKota Bharu Suite
  • Deluxe Premier King

    5/5 guest room rating

    Room amenities

    • 40 sq m
    • Sleeps 2
    • 1 King Bed
    More detailsDeluxe Premier King
  • Club Deluxe King

    5/5 guest room rating

    Room amenities

    • 32 sq m
    • Sleeps 2
    • 1 King Bed
    More detailsClub Deluxe King

About this area

Kota Bharu

Located in Kota Bharu, The Grand Renai is connected to a shopping centre. The area's natural beauty can be seen at Pulau Beluru and Pulau Renjuna, while State Museum and Big Sitting Buddha are cultural highlights. Take the opportunity to explore the area for water adventures such as waterskiing.
Popular Location

What's nearby

  • Sultan Mohammad IV Stadium - 20 min walk
  • Muhammadi Mosque - 4 min drive
  • State Museum - 6 min drive
  • Istana Jahar - 7 min drive
  • Siti Khadijah Central Market - 8 min drive

Getting around

  • AirportKota Bharu (KBR-Sultan Ismail Petra) - 26 min drive

Restaurants

  • Where to eat
  • Dynasty – Restaurant offering Chinese cuisine. Serves lunch and dinner daily.
  • Palm Terrace Cafe – Buffet restaurant offering international cuisine. Serves breakfast, lunch and dinner daily.
  • Lobby Lounge – Serves light fare daily.
View in a map

About this property

The Grand Renai

Luxury hotel connected to a shopping centre in Kota Bharu with 2 restaurants
Along with 2 restaurants, this smoke-free hotel has an outdoor pool and a fitness centre. WiFi in public areas is free. Additionally, a coffee shop/café, a snack bar/deli and a spa tub are on-site. All 298 soundproofed rooms provide free WiFi, free wired Internet and 24-hour room service. For a bit of entertainment, LCD TVs come with satellite channels, and guests can also appreciate conveniences like fridges and coffee makers.
The Grand Renai offers 298 forms of air-conditioned accommodation with minibars and a safe. LCD televisions come with satellite channels. Fridges and coffee/tea makers are provided. Bathrooms include a separate bath and shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is provided on a daily basis.

An outdoor pool, a children's pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows regional sanitisation guidelines of Safe & Clean (Malaysia)
Follows industry sanitisation guidelines of Safe Travels (WTTC - Global)

Social distancing

Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
Individually wrapped food options available for breakfast and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi, Wired Internet (MYR 60 per night)

Parking and public transport

  • Self parking on site (MYR 10 per day)
  • Valet parking on site (MYR 20 per day)
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle at scheduled times
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: MYR 59 for adults and MYR 29.50 for children
  • 2 restaurants and 1 coffee shop/cafe
  • 24-hour room service

Things to do

  • Children's pool
  • Fitness centre
  • Outdoor pool
  • Sauna
  • Hot tub

Family friendly

  • Children's pool
  • Dry cleaning service
  • Laundry facilities
  • Outdoor pool
  • Fridge
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Ballroom
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage

Languages spoken

  • English
  • Malay

Business services

  • Business centre
  • Meeting rooms
  • Conference space (14284 square feet)

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Braille signage
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Separate bathtub and shower
  • Towels

Entertainment

  • LCD TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Fridge

More

  • Desk
  • Free newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofing

Policies

Check-in

Check-in from 3:00 PM - midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MYR 140 per night.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: MYR 3 per accommodation, per night
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 July 2021. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: MYR 59 for adults and MYR 29.50 for children (approximately)
  • Fee for wired Internet in public areas: MYR 60 per night (rates may vary)
  • Airport shuttle fee: MYR 220 per vehicle (one-way, maximum occupancy 8)
  • Self-parking fee: MYR 10 per day
  • Valet parking fee: MYR 20 per day
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: MYR 140 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Hotel Kota Bharu
Hotel Kota Bharu Renaissance
Hotel Renaissance Kota Bharu
Kota Bharu Hotel Renaissance
Kota Bharu Renaissance
Kota Bharu Renaissance Hotel
Renaissance Hotel Kota Bharu
Renaissance Kota Bharu
Grand Renai Hotel Kota Bharu
Renaissance Kota Bharu Hotel Kelantan
Grand Renai Hotel
Grand Renai Kota Bharu
Grand Renai
Kota Bharu Renaissance
The Grand Renai Hotel Kota Bharu
Renaissance Kota Bharu Hotel
The Grand Renai Hotel
The Grand Renai Kota Bharu
The Grand Renai Hotel Kota Bharu

Frequently asked questions

Can I cancel my reservation for free at The Grand Renai and receive a full refund?
Yes, The Grand Renai offers free cancellation on select room rates, because flexibility matters! Please refer to The Grand Renai cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at The Grand Renai?
As of 23 Jan 2021, prices found for a 1-night stay for 2 adults at The Grand Renai on 24 Jan 2021 start from RM170, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does The Grand Renai have a pool?
Yes, this property has an outdoor pool and a children's pool.
Is The Grand Renai pet-friendly?
No, pets are not allowed at this property.
How much is parking at The Grand Renai?
Self-parking is available for MYR 10 per day. Valet parking is available for MYR 20 per day.
What time is check-in at The Grand Renai?
Check-in is from 3:00 PM - midnight. A fee applies for early check-in (amount may vary, subject to availability). Late check-in is available during limited hours.
What time is check-out at The Grand Renai?
Checkout is at noon. Late checkout is available for a fee (amount may vary, subject to availability).
Does The Grand Renai provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of MYR 220 per vehicle, one-way, applies.
Where is The Grand Renai located?
Located in the heart of Kota Bharu, this luxury hotel is 1 mi (1.7 km) from Sultan Mohammad IV Stadium and 1.6 mi (2.6 km) from Siti Khadijah Central Market. State Museum and Istana Jahar are also within 2 miles (3 km).
4.2
Very good
Rating 5 - Excellent. 108 out of 274 reviews
5 - Excellent 39%
Rating 4 - Good. 115 out of 274 reviews
4 - Good 42%
Rating 3 - Okay. 37 out of 274 reviews
3 - Okay 14%
Rating 2 - Poor. 14 out of 274 reviews
2 - Poor 5%
Rating 1 - Terrible. 0 out of 274 reviews
1 - Terrible 0%

4.1/5

Cleanliness

4.3/5

Staff & service

4.2/5

Amenities

4.0/5

Property conditions & facilities

4/5 Good

Business traveller
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay
Stayed 3 nights in Oct 2020

4/5 Good

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice n comfortable.
Stayed 2 nights in Sep 2020

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
One of the best hotels in Kota Bharu, albeit a bit far from other attractions
Stayed 1 night in Aug 2020

5/5 Excellent

Travelled with family and small children
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
My second time stay at Grand Renai. Warm welcomes by the staffs. Spacious room and comfortable stays. Room are well-maintained. Happy to be here.
Stayed 3 nights in Aug 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

Stay in the know with the Expedia app

Get real-time notifications, view your trip details and access mobile-only deals.

Text yourself a download link

By providing your number, you agree to receive a one-time automated text message with a link to get the app. Standard text message rates may apply.
Scan the QR code

Scan the QR code