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Crystal Lodge

Photo gallery for Crystal Lodge

Primary image
Balcony
Terrace/patio
Deluxe Family | Premium bedding, pillow-top beds, in-room safe, blackout curtains
Deluxe Family | View from room

Overview of Crystal Lodge

Crystal Lodge

3-star property

4.2/5 Very good

Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Air conditioning
  • Gym
  • Business services
  • Laundry
Map
124, Jalan Che Su, Kota Bharu, 15000

Explore the area

  • Popular LocationSiti Khadijah Central Market6 min walk
  • Popular LocationIstana Jahar8 min walk
  • Popular LocationSultan Mohammad IV Stadium13 min walk
  • AirportKota Bharu (KBR-Sultan Ismail Petra)19 min drive

Room options

About this area

Kota Bharu

Located in Kota Bharu, Crystal Lodge is in the city centre. The area's natural beauty can be seen at Pulau Beluru and Pulau Renjuna, while State Museum and Big Sitting Buddha are cultural highlights.

What's nearby

  • State Museum - 6 min walk
  • Siti Khadijah Central Market - 6 min walk
  • Istana Jahar - 8 min walk
  • Sultan Mohammad IV Stadium - 13 min walk
  • Hospital Universiti Sains Malaysia - 16 min drive

Getting around

  • Kota Bharu (KBR-Sultan Ismail Petra) - 26 min drive

About this property

Crystal Lodge

3-star hotel in the city centre
A rooftop terrace, dry cleaning/laundry services and a fitness centre are just a few of the amenities provided at Crystal Lodge. Stay connected with free in-room WiFi, and guests can find other amenities, such as a business centre.
You'll also enjoy perks such as:
  • Free self-parking
  • A banquet hall, a lift and smoke-free property
  • A 24-hour front desk, a ballroom and luggage storage
  • Guest reviews give good marks for the overall value and helpful staff
Room features
All guest rooms at Crystal Lodge have perks, such as premium bedding and air conditioning, in addition to amenities, such as complimentary wireless Internet access and safes. Guests reviews say good things about the size rooms at the property.
More amenities include:
  • Pillowtop mattresses and free cots/infant beds
  • Bathrooms with showers and bidets
  • LCD TVs with satellite channels
  • Mini fridges, electric kettles and daily housekeeping

Languages

English, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe & Clean (Malaysia)

Social distancing

Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site

Things to do

  • Fitness centre

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Mini-fridge

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage

Business services

  • Business centre
  • A meeting room

Outdoors

  • Rooftop terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • LCD TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Mini fridge

More

  • Iron/ironing board
  • Safe
  • Slippers

Similar properties

See similar properties

Policies

Check-in

93% of travellers were happy with check-in
Check-in from 3 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MYR 60.0 per day.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: MYR 3.00 per room, per night
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 January 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: MYR 60.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Crystal Lodge Kota Bharu
Crystal Kota Bharu
Crystal Lodge Kota Bharu
Crystal Hotel Kota Bharu
Kelantan
Crystal Lodge Hotel
Crystal Lodge Kota Bharu
Crystal Hotel Kota Bharu
Crystal Lodge Hotel Kota Bharu

Frequently asked questions

Is Crystal Lodge pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at ?

As of 5 Oct 2022, prices found for a 1-night stay for 2 adults at on 5 Nov 2022 start from RM 138.3, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Crystal Lodge?

Self-parking is free at this property.

What time is check-in at Crystal Lodge?

Check-in is from 3 PM - anytime.

What time is check-out at Crystal Lodge?

Checkout is at noon.

Where is Crystal Lodge located?

Located in the heart of Kota Bharu, this hotel is within a 10-minute walk of State Museum, Siti Khadijah Central Market and Istana Jahar. Muhammadi Mosque and Sultan Mohammad IV Stadium are also within 15 minutes.

Can I cancel my reservation for free at Crystal Lodge and receive a full refund?

Yes, Crystal Lodge offers free cancellation on select room rates, because flexibility matters! Please refer to Crystal Lodge cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

4.2

Very good

Rating 5 - Excellent. 35 out of 85 reviews
5 - Excellent 41%
Rating 4 - Good. 40 out of 85 reviews
4 - Good 47%
Rating 3 - Okay. 7 out of 85 reviews
3 - Okay 8%
Rating 2 - Poor. 2 out of 85 reviews
2 - Poor 2%
Rating 1 - Terrible. 1 out of 85 reviews
1 - Terrible 1%

4.2/5

Cleanliness

4.4/5

Staff & service

4.2/5

Amenities

4.1/5

Property conditions & facilities

4.1/5

Eco-friendliness

1/5 Terrible

LIM JIAN
Business traveller
Disliked: Cleanliness, property conditions & facilities
Room was smelly from cigarette smoke. Toilet and overall was not very clean. Very different compared to previous. Seems like the property is under maintained
Stayed 1 night in Jul 2022

4/5 Good

Salehuddin
Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall its a good hotel however the parking was full during the night maybe because of Wesak's holiday. however i enjoyed and it worth the money to book for this hotel.
Stayed 1 night in May 2022

5/5 Excellent

Binti Ismail Saidatul
Liked: Staff & service, amenities, property conditions & facilities
Excellent stay
Stayed 1 night in Feb 2022

4/5 Good

Chong
Liked: Staff & service
Stayed 3 nights in Jan 2022

4/5 Good

Ying Zhen
Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable 1 night stay
Overall 1 night stay was good, room is clean and comfortable with free parking. Location is convenient as well.
Stayed 1 night in Dec 2021

5/5 Excellent

Madihah
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2021

4/5 Good

Sim Lan
Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall is good and when we I come over to KB, will stay in this hotel
Stayed 2 nights in Nov 2021

4/5 Good

Leong Sze
Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
parking a little tight
Stayed 1 night in Nov 2021

3/5 Okay

Verified traveller
Business traveller
Noisy Room
The room not sound proof. I can hear motorcycle, lorry etc inside the room. Even I change the room in the of hotel still can hear outside noise
Stayed 2 nights in Jul 2021

4/5 Good

Verified traveller
Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cement floor without carpet, cool and not suitable for muslims who want to pray. I had to pray on the bed besause i felt the floor wasn't clean. Moreover there are slippers used, may be also be used to go to the toilet. I suggest the hotel management sensitive to the Malysian culture, the majority are muslims, or the culture of easterners who are rich in politeness and high decency. This.matter needs to be taken seriously so that more visitors or tourists choose this hotel and feel happy to come again.
Stayed 1 night in Oct 2020