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Overview of Crystal Lodge

Photo gallery

Balcony
Terrace/patio
Premium bedding, pillow top beds, in-room safe, blackout curtains
View from Room
Premium bedding, pillow top beds, in-room safe, blackout curtains

Crystal Lodge

3 out of 5

4.3/5 Excellent

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Air conditioning
  • Gym
  • Laundry
  • Housekeeping

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided

Explore the area

    Popular LocationState Museum6 min walk
    Popular LocationSiti Khadijah Central Market7 min walk
    Popular LocationIstana Jahar8 min walk
    AirportKota Bharu (KBR-Sultan Ismail Petra)23 min drive

Choose dates to view prices

  • Superior Double

    5/5 guest room rating

    Room amenities

    • City view
    • Sleeps 2
    • 1 King Bed
    More detailsSuperior Double
  • Standard Twin

    5/5 guest room rating

    Room amenities

    • Sleeps 2
    • 2 Single Beds
    More detailsStandard Twin
  • Standard Double

    Room amenities

    • City view
    • Sleeps 2
    • 1 Queen Bed
    More detailsStandard Double
  • Deluxe Family

    5/5 guest room rating

    Room amenities

    • City view
    • Sleeps 4
    • 2 Queen Beds
    More detailsDeluxe Family
  • Superior Twin

    4.4/5 guest room rating

    Room amenities

    • Sleeps 2
    • 2 Single Beds
    More detailsSuperior Twin
  • Deluxe Double View

    5/5 guest room rating

    Room amenities

    • City view
    • Sleeps 2
    • 1 King Bed
    More detailsDeluxe Double View

About this area

Kota Bharu

Crystal Lodge is located in Kota Bharu. The area's natural beauty can be seen at Pulau Beluru and Pulau Renjuna, while State Museum and Big Sitting Buddha are cultural highlights.
Popular Location

What's nearby

  • State Museum - 6 min walk
  • Siti Khadijah Central Market - 7 min walk
  • Istana Jahar - 8 min walk
  • Muhammadi Mosque - 8 min walk
  • Sultan Mohammad IV Stadium - 13 min walk

Getting around

  • AirportKota Bharu (KBR-Sultan Ismail Petra) - 23 min drive
View in a map

About this property

Crystal Lodge

3-star hotel, walk to Siti Khadijah Central Market
Along with a fitness centre, this hotel has a rooftop terrace and a meeting room. Free WiFi in public areas and free self parking are also provided. Other amenities include dry cleaning, a 24-hour front desk and a front desk safe. All 102 rooms provide free WiFi and free wired Internet, LCD TVs with satellite channels, and conveniences such as fridges and coffee makers. Pillowtop, premium bedding and free bottled water are among the other amenities available to guests.
Crystal Lodge offers 102 forms of air-conditioned accommodation with a safe and complimentary bottles of water. Pillowtop beds feature premium bedding. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a shower, slippers, bidets and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. LCD televisions come with satellite channels. Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows regional sanitisation guidelines of Safe & Clean (Malaysia)

Social distancing

Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • On-site parking is wheelchair accessible

Things to do

  • Fitness centre

Family friendly

  • Dry cleaning service
  • Free cots/infant beds
  • Fridge

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe
  • Newspapers in reception

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage

Languages spoken

  • English

Business services

  • 1 meeting room

Outdoors

  • Rooftop terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible parking

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Linens
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hairdryer
  • Shower
  • Towels

Entertainment

  • LCD TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Fridge

More

  • Iron/ironing board
  • Safe
  • Slippers

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MYR 60.0 per day.
Free cots (infant beds)

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 July 2021. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Rollaway bed fee: MYR 60.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit

Property is also known as

Crystal Lodge Kota Bharu
Crystal Kota Bharu
Crystal Lodge Kota Bharu
Crystal Hotel Kota Bharu
Kelantan
Crystal Lodge Hotel
Crystal Lodge Kota Bharu
Crystal Hotel Kota Bharu
Crystal Lodge Hotel Kota Bharu

Frequently asked questions

Can I cancel my reservation for free at Crystal Lodge and receive a full refund?
Yes, Crystal Lodge offers free cancellation on select room rates, because flexibility matters! Please refer to Crystal Lodge cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Crystal Lodge?
As of 23 Jan 2021, prices found for a 1-night stay for 2 adults at Crystal Lodge on 24 Jan 2021 start from RM106, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Crystal Lodge pet-friendly?
No, pets are not allowed at this property.
How much is parking at Crystal Lodge?
Self-parking is free at this property.
What time is check-in at Crystal Lodge?
Check-in begins at 3 PM.
What time is check-out at Crystal Lodge?
Checkout is at noon.
Where is Crystal Lodge located?
Situated in Kota Bharu, this hotel is within a 10-minute walk of State Museum and Siti Khadijah Central Market. Istana Jahar and Muhammadi Mosque are also within 10 minutes.
4.3
Excellent
Rating 5 - Excellent. 32 out of 72 reviews
5 - Excellent 44%
Rating 4 - Good. 32 out of 72 reviews
4 - Good 44%
Rating 3 - Okay. 6 out of 72 reviews
3 - Okay 8%
Rating 2 - Poor. 2 out of 72 reviews
2 - Poor 3%
Rating 1 - Terrible. 0 out of 72 reviews
1 - Terrible 0%

4.3/5

Cleanliness

4.4/5

Staff & service

4.1/5

Amenities

4.1/5

Property conditions & facilities

4/5 Good

Business traveller
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cement floor without carpet, cool and not suitable for muslims who want to pray. I had to pray on the bed besause i felt the floor wasn't clean. Moreover there are slippers used, may be also be used to go to the toilet. I suggest the hotel management sensitive to the Malysian culture, the majority are muslims, or the culture of easterners who are rich in politeness and high decency. This.matter needs to be taken seriously so that more visitors or tourists choose this hotel and feel happy to come again.
Stayed 1 night in Oct 2020

4/5 Good

Business traveller
Happy face iconLiked: Cleanliness, staff & service, amenities
Cleana and well maintained the room. However, car park is a bit issues.
Stayed 1 night in Sep 2020

4/5 Good

Stayed 1 night in Sep 2020

4/5 Good

Travelled with group
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice breakfast spread with range of varieties! Hotel room is without carpet. My room got a bit of stain on the wall (hope hotel can repaint). Nice bathroom size. Comfortable stay. Near Pasar Siti Khadijah. If you come back late at night, no more parking space. Need to park at the side of the road.
Stayed 1 night in Jan 2020

5/5 Excellent

Travelled with family
Happy face iconLiked: Cleanliness, amenities, property conditions & facilities
Staff at reception at night shift can be more friendly
Stayed 1 night in Jan 2020

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