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Reviews of PP Sand Sea View Resort

2.5 out of 5
PP Sand Sea View Resort
17 Moo 7, Ao Nang, Ko Phi Phi, Krabi

Reviews

7.0

Good

Rating 10 - Excellent. 26 out of 119 reviews" "
Rating 8 - Good. 43 out of 119 reviews" "
Rating 6 - Okay. 28 out of 119 reviews" "
Rating 4 - Poor. 7 out of 119 reviews" "
Rating 2 - Terrible. 15 out of 119 reviews" "

6.6/10

Cleanliness

6.4/10

Staff & service

6.0/10

Amenities

6.6/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

2/10 Terrible

Russel

Disliked: Staff & service, amenities, property conditions & facilities
Bed bugs misleading pictures
Stayed 1 night in Aug 2023

6/10 Okay

Mary Katherine

Liked: Staff & service
At the very far end of PHI PHI island. The huts are in the front of the property looked empty (that’s what we thought we booked). We were in the second floor and had an ant problem. Got bitten in bed. Shower was very strange lots of construction near but got a bit loud in the am.
Stayed 3 nights in Aug 2023

10/10 Excellent

Rahul

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 2 nights in May 2023

8/10 Good

Rahul

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The area could not be better and they gave us the front facing room, however wished the staff was more available, they were not present after dark. No tea coffee was available even though there was a kettle and cup. Given the price, expected the little small things.

6/10 Okay

SHARIPAH INTAN SHAFINA SYED

Travelled with family
Liked: Cleanliness, staff & service
Reserved family room already given to others, had to take other rooms
Stayed 2 nights in Mar 2023

8/10 Good

Nicolangelo

4/10 Poor

Valen

Stayed 2 nights in Dec 2022

8/10 Good

Nicholas

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Dec 2021

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness
Stayed 2 nights in Mar 2020

2/10 Terrible

ee, portland

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
the receptionist was SO incredibly rude when she checked us in and the room was terrible with curtains that did not function and the bungalow was on a busy road, so anyone could see into our room. the shower/bathroom/toilet are just 1 large room. the room was terrible and we decided to leave after a few hours because we found a much nicer room for half the price. the girl who checked us in was so so rude and clearly annoyed that she had to raise a finger.
Stayed 4 nights in Dec 2019

2/10 Terrible

Debjyoti

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Living inside a Marchbox!!!
*Pictures are Misleading* The ones shown are just a few cottages, the real ones are behind in a building, secluded & claustrophobic. Its like living inside a matchbox. Bathroom was barely big enough to stand! A lady sits in the front allocating rooms & thats the end & start of any hotel staff! Strictly for budget travellers for 1 night sleepover, not a day more! Would never recommend this place
Stayed 1 night in Dec 2019

4/10 Poor

Verified traveller

Travelled with family, Travelled with family and small children
Disliked: Property conditions & facilities
Good thing, close to Beach, few steps in to the sand No one told us about the cleaning.. apparently you have to inform front desk if you want to clean the room or want fresh towels.. bathroom is always wet. The shower head is right on top of the toilet seat and sink. When you take a shower, everything gets wet.
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful and right off the beach about 20 steps. Bungalows were clean and have 5 minute walk to all the main restaurants and bars and shopping
Stayed 2 nights in Nov 2019

6/10 Okay

Verified traveller

Travelled with partner
Property was alright. Nothing special. Very small. Nice little deck. Very dark interior. It was acceptable and right on beach.
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Nov 2019

8/10 Good

HELEN

Liked: Staff & service, property conditions & facilities, room comfort
Beautiful picture spot
The hotel had a fantastic location, near the end of the bay which made up for incredible pictures! The bed was very comfy and cozy, the shower was pretty funny though. My boat left with my backpack on it and the hostess was extremely nice and helped me get a new boat and called to make sure they found my backpack.
Stayed 1 night in Jul 2019

8/10 Good

JOSE R

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2019

6/10 Okay

MIAE

Liked: Room comfort
Location is great. Short walk to main streets and nice beach is right there in front of you. Bathroom was smelly. I think it needs a good cleaning. Otherwise we were very happy.
Stayed 2 nights in Apr 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
They were very friendly. I was struggling to get my luggage down the stairs during my checkout and one of my suitcases got away from me and slid down some satir outside my room. Seconds later I had people rushing to be sure everything was okay after they heard the fall. One man was so willing to assist me the rest of the way trying to hold everything for me. Very sweet people. Beautiful place.
Stayed 2 nights in Mar 2019

6/10 Okay

Verified traveller

Stayed 6 nights in Jan 2019

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good phi phi
Nice bungalow on the beach! Quiet and well cared for
Stayed 3 nights in Feb 2019

8/10 Good

Jaden

Liked: Cleanliness, staff & service, room comfort
My stay
In front of a beach was a plus and seconds of walk away to amenities. Light sewage smell from bathroom I guess after Google about the island sewage water have leak to there the island underground freshwater pathways.
Stayed 1 night in Feb 2019

6/10 Okay

Eve

Disliked: Staff & service
Cockroaches, loud screams not ideal but beachfront
I stayed in the Delux bungalow ... it was simple and charming right on the beach. Beware there’s only a few bungalows and many had to stay in the concrete building in the back. I stayed three nights, I think that’s too long. I was woken the last night by a cockroach in my bed the size of 3 fingers. There was also a man screaming outside my door that scared me since I was solo traveling. You are on the beach on the quiet side it was a mile and half walk from pier and no one showed up to help Carry luggage which was disappointing. Staff is rude but what’s to be expected.
Stayed 3 nights in Feb 2019

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good beachfront location on quiet side of Phi Phi
Beachfront location on the quieter side of Phi Phi island. May be a bit of walk for those who intend on always being where the action is, but the peace and restfulness was welcomed and it still was not a very long walk to get to the main area. Room was simple but clean and met expectations for price and for being on the beach. Would stay again and would recommend. Front desk was very friendly and accomodating at check in.
Stayed 2 nights in Jan 2019

10/10 Excellent

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Book the "Deluxe Bungalow" not the basic room. that is what you see in the pictures. Nice simple place on the beach, a short walk to the down town area, great Thai Massage in front of the bungalow.
Stayed 3 nights in Jan 2019

8/10 Good

jiaxin

Liked: Staff & service, room comfort
Stayed 4 nights in Jan 2019

2/10 Terrible

Yelena, Toronto

Travelled with family
Disliked: Cleanliness, property conditions & facilities
The place was dirty, pee on the floor. Air conditioner didn’t work. The towels never been changed! Horrible experience!
Stayed 3 nights in Dec 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Misleading photos - double room has pictures of bungalow but it wasn’t, got put in complex out back.
Stayed 1 night in Dec 2018

8/10 Good

Chelsea

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Not good not bad
The bungalows were located on the quiet side of the Island close to the pier which was nice, they helped us transport our luggage when we got there and when we left. The rooms are small and we had roaches the first night but never again after that. They provided us with one blanket and only cleaned the room when asked, but did give us free water daily. The view and location were perfect for us but far away from any parties if that what you’re looking for.
Stayed 4 nights in Dec 2018

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The photos are deceiving...we though we were booking a bungalow on the beach for our family of 4 but instead we could only stay in the 2 story hotel in the back of the property with a room that had 4 beds lined up. This was by far our most expensive accommodation and we didn’t mind paying when we thought it was for a bungalow on the beach. It is nice to be a 2 min walk to beach and this side of the island is the best for family or away from party scene. The front desk girl doesn’t get off her phone the entire time of our stay. Even during check in she continued to talk to someone on speaker phone. No one comes to clean room and you have to go ask speaker phone lady for more toilet paper daily. Don’t stay here. The other hotels next door looked way way better. Definitely had hotel envy! Every other place in Thailand that we stayed was amazing.
Stayed 3 nights in Nov 2018

2/10 Terrible

Katie

The place looked nothing like the pictures! The washroom was not clean at all Very small room just enough space for the bed and very little walking space
Stayed 2 nights in Nov 2018

6/10 Okay

Nay, Méx

Liked: Cleanliness, property conditions & facilities
It was average hotel but very well located, staff was not really helpful we spend couple of nights there and it was good and quiet away from the crazy parties in the other side.
Stayed 2 nights in Nov 2018

8/10 Good

James, laporte

Liked: Property conditions & facilities
Nice
Nice
Stayed 3 nights in Nov 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location right on the beach. Minimal amenities but you get what you pay for. It did have a fridge, safe and was a 10min walk from the main bars.
Stayed 1 night in Jul 2018

10/10 Excellent

Kamal, KL, Msia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exactly by the beach
We were supposed to stay in 5 beds room, but since only 3 of us came, we tried to request a front beach bungalow. Despite the language barrier, we were upgraded to the front beach bungalow which was awesome. They provided the extra bed at no extra cost. Thank you.
Stayed 2 nights in Apr 2018

6/10 Okay

Verified traveller

Liked: Cleanliness
good location
Very basic small room but clean and good location
Stayed 2 nights in Apr 2018

6/10 Okay

Karen, phi phi

Disliked: Cleanliness, property conditions & facilities, room comfort
Hotel needs to improve its smell in rooms
Me and my fiancé stayed here for two nights and once we arrived to our there was a really bad smell in the bathroom. I complained to staff about the smell and they sprayed air freshener. The air freshner did not work the bathroom still smelled very bad idk if it's the plumbing but the smell was aweful. The cleanliness of the bathroom was disappointing I did want to use their sink or toilet. They need to clean the sink because that was dirty especially the faucet. There was technically no shower because the shower was on top of the sink and toilet. The water pressure is low and the water hose did not reach far. this was very uncomfortable. For the price we paid I guess it was a descent but the hotel staff need to work on the cleanliness and install phone lines in the rooms. It was very annoying to walk out your room to the front desk to ask for something
Stayed 2 nights in Apr 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cash only
Great location. Sheets had stain but overall very clean. We had to pay in cash when we got there so be advised no cards accepted.

8/10 Good

Judy & Jay

Liked: Cleanliness, property conditions & facilities, room comfort
A relaxing few days
Although staff were a little terse, they were helpful and organised boat trips. Bungalow faced the beach, a couple of cafes were close by and it was within easy walking distance of town facilities. Only complaint would be that there was nobody to meet you at the ferry.
Stayed 2 nights in Mar 2018

6/10 Okay

John

Disliked: Staff & service
STANDARD ROOM IS NOT A WOODEN HUT + SMELLY WATER
I have used this place before and I was last there two years ago, Since that time they have built a concrete building at the back of the picturesque wooden huts that you see on all booking sites. I booked three standard rooms as per pictures in a wooden hut and when I go therre and taken to "wooden hut" I was in fact shown to the new concrete building that was so small it was laughabale, We questioned this with the manager who procceded to tell us standrad room was concrete building and that they had not updated websites to show the building yet! Veryt handy for what he was to do next! He then said if we wanted a wooden hut it was to cost us extra £10 sterling / 1000 Bhat a night. We all agreed to begrudgingly pay this as we wanted the huts and not the back packers small concrete room we were given, Over the four day stay myself and my group watched the same thing happen to new arrivals on 10 occasions! 6 opted to go elsewhere 3 paid for the upgrade and 1 stayed in the room due to costs. I have taken some photos and attached to this review to show what a standard room consists off and the building it it is in, A million ,iles from the wooden beach huts that are shown on websites and really it is a bit of a con to get more money from visitors. One other bad thing that did not go down with our trip once we moved to the wooden huts was the the tap and shower water, It absolutely was stinking, The smell was a terrible like sewage water. Love Phi Phi island but not this venue
Stayed 4 nights in Mar 2018

8/10 Good

H, New York

Liked: Room comfort
We booked the bungalow last minute in Phi Phi. The beach was only steps from our bungalow. The room was nothing fancy, minimal, but had all we needed. The hotel also provides tickets for tours and the ferry. The resort is located in the section of Phi Phi that is quite and wayyy less crowded, but only walking distance from the heart of the island. A great stay for a great price.
Stayed 1 night in Mar 2018

8/10 Good

Jason, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
At the quieter end of the beach with a nice bar/restaurant on the beach. Clean room and great views of the water. Hire facilities close by. Tours and activities arranged on sites.
Stayed 3 nights in Mar 2018

2/10 Terrible

Laura

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Smelly water
Front staff very unorganized and slow. Sulfer smell in water, made for brushing teeth and showers unpleaseant. Very crammy, good if you just want to crash after partying?? The choices on Phi Phi are very limited.....so i guess this was okay for our 1 night stay.
Stayed 1 night in Feb 2018

8/10 Good

Katherine

Liked: Cleanliness, property conditions & facilities, room comfort
Great hotel, lovely location
Great property, excellent location on the beach and great accessibility to the island. Service at the hotel was okay, but could have done with the room being cleaned (bins emptied & toilet rolls provided) throughout our 3 night stay.
Stayed 3 nights in Feb 2018

6/10 Okay

Verified traveller

very good!
It’s close to the beach and shops. basic room but clean.
Stayed 1 night in Feb 2018

2/10 Terrible

gabriel, england

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible hotel
Stayed for 3 nights,location is good, but cockroaches in bungalows and tap water smelling very bad. The reception man is very rude to clients as well. Would not recommend to anyone who wants a nice holiday.
Stayed 3 nights in Feb 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was very basic. We were for ed to book here bec of unavailibility of hotel rooms. They bug sprayed tge room so much that I got little sick because of it. Bathroom was not good. Owner is nice but needs to upgrade his property.
Stayed 1 night in Feb 2018

10/10 Excellent

Ariel

Liked: Cleanliness, property conditions & facilities, room comfort
A view to a kill :)
Great for a view and easy access to water, also bar, massage and beach litterely 20metres away. No service, very friendly stuff. Recommended for the simplistic traveller looking for a fantastic view and to be left alone. Front bungalow recommended.
Stayed 3 nights in Jan 2018

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Right on the beach
Front desk guy was rude. Customer service was really bad. I give him the to check out and he was reading not even looking at me. I stood for a while to see if I done or not. He rudely said what? I asked "am I done? " he said yes go.
Stayed 1 night in Jan 2018