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Reviews of Amantra Resort And Spa

3 out of 5
Amantra Resort And Spa
296 M.6,T.Koh Lanta Yai E.Koh Lanta, Ko Lanta, Krabi

Reviews

6.2
Rating 10 - Excellent. 11 out of 119 reviews" "
Rating 8 - Good. 35 out of 119 reviews" "
Rating 6 - Okay. 41 out of 119 reviews" "
Rating 4 - Poor. 18 out of 119 reviews" "
Rating 2 - Terrible. 14 out of 119 reviews" "

6.4/10

Cleanliness

6.2/10

Staff & service

6.6/10

Amenities

5.6/10

Property conditions & facilities

Reviews

4/10 Poor

Cara

Travelled with group
Disliked: Staff & service, room comfort
Advertised with wifi in rooms, restaurant, access to diving and massages. None of which was accurate. Told we would have to pay extra for wifi even though it was already listed that we had paid for it and after talking, the receptionist told us that it was wrong and they simply don’t have wifi in rooms. The air conditioning does work well and the pool was nice but other than that I would look into other places for future stays.
Stayed 1 night in Sep 2019

4/10 Poor

Cara

Business traveller, Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2019
Response from Som Sales on 13 Sept 2019
Thannk you very much for your interest to stay with us.

6/10 Okay

Verified traveller

Stayed 4 nights in Feb 2019

6/10 Okay

Verified traveller

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
The air conditioning was broken so we hardly slept three nights in a row
Stayed 4 nights in Feb 2019

2/10 Terrible

Jana

Disliked: Staff & service, room comfort
Extremely disappointed! Do NOT stay here!!
Do NOT stay here!!! We stayed in several hotels on our trip to Thailand and this was the only and only bad one. Customer Service was absolutely horrible (with the exception of 2 employees). I feel like we were cat fished with this hotel. I wanted to try and contact hotels.com to request a change to a different hotel but the WiFi was pretty much non existent and thus prevented me from the ability to contact them and was forced to stay 4 of the 5 nights. We voluntarily left a night early with no refund as well just to get out of there. The Electricity went out just in our unit and was not repaired until the following day as there is no staff available during the night. The beach is not really swimable due to all the rocks in the water. The bathrooms smell like sewer. The pictures absolutely no not represent what this place actually looks like. This place felt like it was run by a bunch of teenagers who could care less about the place. You are not allowed to eat in the room as my daughter who is a minor was chased down by an employee and told she was not allowed to bring food in her room. They have laundry service and say it’ll be done by the next day if dropped off in the morning. Not true at all. We had to go back 4 times until we finally got our laundry. And we also heard other guests complaining of the same thing. This place should really be paying people to stay here in order to train their staff properly.
Stayed 5 nights in Feb 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very bad room, old, bathroom terrible, 3 beds for this small room. Never ever seen that in Thailand! The rate is undiscutable . Forget this hotel!
Stayed 5 nights in Dec 2018

4/10 Poor

Verified traveller

Disliked: Staff & service, room comfort
Superior deluxe room is basic and very dated. Manager not available to complain to. Staff completely inexperienced and unable to resolve complaint re room. Pool area nice but Very few sunbeds. Far too expensive in comparison to other local hotels
Stayed 7 nights in Dec 2018

6/10 Okay

Terence

Close to dive shop, but rooms can be better and cleaner
Stayed 4 nights in Dec 2018

4/10 Poor

Kyle, Utah

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Hotel was very dirty and in bad condition. The AC in our first room didn’t work, but the staff switched us rooms. Don’t eat at the restaurant, food isnt flavorful and is cooked by teens in the kitchen. Much better to walk 5-10 minutes down the road to eat. Location and beach were great though, the hotel just needed a lot of tlc.
Stayed 2 nights in Nov 2018
Response from kkk on 21 Nov 2018
This is not true!! we never see you at the Hotel even one day!!

6/10 Okay

Tim, Singapore

Liked: Staff & service
Disliked: Property conditions & facilities
Dated resort, close to the beach
To put it briefly, this resort is dated, it could do with a renovation. Most of the rooms do not have WiFi, only the rooms closest to the lobby. The location is good with many restaurants and bars within walking distance along the beach, but the resort itself needs some work. I don't think it was worth the money.
Stayed 3 nights in Feb 2018

6/10 Okay

Mattias

Disliked: Staff & service
Personell had very bad english and didnt understand the food orders in the bar. Some did understand, most did not. Ended up going to eat food at other places
Stayed 15 nights in Jan 2018

6/10 Okay

Verified traveller

Liked: Room comfort
Disliked: Staff & service, property conditions & facilities
Dated, useless staff, amazing sunset. Bike hire!
The staff (approx 10 stood around) and apart from TOM at main desk who is amazing, are near useless, no English at all, stood around rolling pool balls, jumping on PAYING and "MONEY MONEY" before one even begins to eat or relax! Constant din of music from the bar is monotonous! The rooms are super dated,like and old Butlins / Communist era camp. I had to wedge shower fitting to stop it spraying all over bathroom. AMAZING location, superb pool. Stayed away from breakfast at £10 wen you can walk down beach 120 metres and get one 1/10th the price!
Stayed 4 nights in Nov 2017
Dear Lovely Guest Thank you for staying with us. Thank you for give us a good opportunity to serve you. We hope you will be happy and hope what we did are make you satisfaction. But, if any of our defection we, sorry and we will improve. what we read on your review is only 50% can be true ,but thank for reccomdation, we have a great boffe Breakfast about 300-350 THB and amny thing included , but if you want to pay for taxi or work more 5 -10 min to find cheap Breakfast is over the road, but remmerber when you sick from those foods,who call the Doctor for you? and we have varity room in Amantra start from 900- 9000THB / and the price is already metioned it's self and hope and same to what we do we try our best to get only good review from you, but same to cross the different of our expectation!!

6/10 Okay

Adrian

Liked: Cleanliness, staff & service, room comfort
Fair value for the price
We had a short stay here due to weather. But the hotel room itself was pretty nice and the pool was nice. The beach however was very dirty and filled with garbage and debris unfortunately. There is also very little to do near the resorts without walking miles. You must have a motor-bike if you stay here to be able to shoot down the road to the restaurants and pubs, etc. The staff was very friendly with us and helped us throughout our short stay, thanks!
Stayed 3 nights in Aug 2017

2/10 Terrible

L, Bangkok

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad communication
- Bad communication We almost miss snorkel trip because receptor. They told my guide that they don't have our room number. We ordered Pad Thai Kung (Thai noodle with shrimp) but they serve Kaow Pud Kung (Fried rice with shrimp), when we ask to waiter, he told "you order Fried rice with shrimp" and do nothing. -too much mosquito in room (so bad :( -We deal with receptor about motorcycle 2 day is 500 THB but when we checkout the bill show 600 THB

10/10 Excellent

Joanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Much better than expected!
We enjoyed our stay and liked the fact that we were on the beach. One caveat though is I would suggest to book a villa as according to other reviews the regular rooms are not as nice as the villas. The staff was friendly and the laundry was cheaper than most places we have been. One suggestion to the hotel is that they need to invest in blackout curtains because the lights on the walkway are bright and light up the rooms at night. There is no wifi in the rooms but in the common areas it is good and if you are lucky you can sometimes get it on the beach. If you are looking for a budget hotel this is the place for you!

6/10 Okay

Manuel

Good price,nice outside area!
Great location and great outside area with swimming pool looking at the beach,service at tha restaurant and bar was good and the food too! Unfortunately the room was very old without wifi or any other type of signal,wifi only available in common areas! The girl at the reception was very helpful the guy too although he made a mistake with our tickets to Samui and we end up paying extra money on the way. Overall not too bad,you get what you pay for I guess!

4/10 Poor

Stellan, Cape Town

Disliked: Cleanliness, property conditions & facilities, room comfort
Awful
It was absolutely awful. We had to upgrade since their cheaper rooms are incredibly horrendous, no aircon, next to a very busy road with no soundproofing. So we took a villa, but it was not better. Completely overrun by mosquitoes with no way to keep them out. The doors had gaps below and above ensuring easy entry for the little bloodsuckers. The shower never had a constant temperature and it had to be adjusted between hot and cold throughout, making for a very unpleasant experience. Staff were barely helpful and sometimes rude. The pool was very nice, so there's that. I can only imagine how awkward it must be when the resort is fully booked; rooms are linked with a paper thin wooden door which suffers from many gaps that prevent it from sitting flush against the door post and I am sure neighbours would hardly be able to breathe for dear of having people hear you, let alone having a normal conversation at a respectable volume. Since it was raining for a few days of our stay we go to experience all of the shortcomings of the "villa" rooms. I'm sure if you only sleep in the room it's okay since the aircon worked, bar the mosquitoes of course. For anything other than sleeping in, the rooms are horrible and the overall ambiance of the resort is incredibly bad.

6/10 Okay

Carina, Benoni

Liked: Room comfort
One persone almost spoilt our stay
Tom at reception was very unfriendly. He is surely not an asset to the hotel. Ladies at breakfast was great.

2/10 Terrible

Roger

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

KMB812, East Hampton, NY

Disliked: Staff & service
Beware. Amantra over books.
This is warning to all potential customers at this hotel. My wife and I booked a 5 day stay here at Amantra through Expidia. I had a reservation number and conformation number. Our credit card was already charged. We traveled over 30 hours to get to Koh Lanta and Amantra. However, when we checked in there was no rooms available for us. The manager offered us the worse room in there hotel (B4) and free breakfast (which we already paid for) plus free use of a moped. The worse part we were traveling with family who had 2 other rooms. We had to cut our losses and move to another hotel about 2k away and leave our family behind. I would definently avoid this hotel at all cost.

8/10 Good

Khairul Aswat, Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Right Choice
Great staff, good location (next to beach and outdoor pool), easy access for Island Hooping (Boat will pick you up at the Hotel Beach), have scuba diving center (pool dive available).

8/10 Good

Khairul Aswat, Malaysia

Liked: Staff & service, room comfort
This is your right choice!!
Great staff, good location (next to beach and outdoor pool), easy access for Island Hooping (Boat will pick you up at the Hotel Beach), have scuba diving center (pool dive available).

6/10 Okay

jorge, Mexico

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Is the last resort of the island so rent. A motorbike is MUST

8/10 Good

zulkefli

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Nothing like Web site pictures!
Very disappointed, looked nothing like the Web site. The pool was empty, the restaurant was out of commission the room I booked and the room I got was not what I ordered.

6/10 Okay

sudarat, bangkok.

Liked: Cleanliness, property conditions & facilities
good location
clean hotel. nice location.

10/10 Excellent

Thomas, Manchester

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
amantra resort, may 2015
Brilliant hotel, staff tended to everything we could ask, always polite, upgraded for free, gorgeous beach very peaceful, it was a little walk to any restaurants but didn't bother us

2/10 Terrible

Peter , Eching, Germany

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overpriced rip off place
we had booked a superior(!)room through expedia for a high price and asked especially for a quiet beach room, as we had read about the bad rooms in the old building. But we were put up in the old building next to the main road (very noisy), room had worn out, cheap basic furniture, no telefon, (reception about 10 minutes walk away), nothing in the mini bar, shower and WC on the same level, basic old instant water heater which bursts out and burns you, no handle on the bathroom door, no ventilationsystem - that's why fungus and mold was everywhere in the corners, health hazard, such rooms should not be allowed to be rented at all, and Expedia should not market it. Similar standard to that of the Soviet Union 1960 in Sibiria. Reception girls were nice, but could not help, as the hotel was full, next day we could have had a beach room for a higher price. When we asked at the meagre breakfast buffet for regular scrambled eggs, we were roughly refused, only if we pay extra. We complained to the manager also about the room, but he rebuffed us that we were the first people ever to complain. We told him he should read the comments in the net. We left the next day and found a much much nicer place for the same money with friendly management and staff and a wonderful extensive breakfast buffet.

8/10 Good

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Warning: more hostel than hotel!
Good hostel but awful hotel. Very small, old and dreary rooms. The worst hotel we've ever stayed in but could be an OK place for backpackers. Breakfast was it's only redeeming feature. If you can afford to stay somewhere else than you really should.

10/10 Excellent

1Kitty1

Liked: Cleanliness, staff & service, room comfort
Beautiful beach resort
The staff were great!! Most spoke a little English and the ones who didn't understand much, found someone else to help you. The restaurant there was awesome!! Great food! The hotel is right on the beach and not crowded with people. It was great!!

8/10 Good

Alfonso

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleasant

10/10 Excellent

Steve-Oh, Saskatchewan Canada

Liked: Cleanliness, staff & service, room comfort
Fantastic place to stay.
I had a great stay at the Amantra Resort and Spa. It is abit of a distance from Sala Dan, but the distance wasn't a deal breaker, since I rented a scooter. The breakfast was ok, but the dinner's were fantastic! I will be going back to Koh Lanta, and will be staying here again! The staff is what sets this resort apart from the last resort I was at I while on Koh Lanta! 5 star in my books!

8/10 Good

meb, cheltenham

Liked: Cleanliness, room comfort
Great holiday with villa right on the beach
Very nice hotel with villas directly on the beachfront and amazing views! Would come back as it is ideal location. Negatives are lack of tea and coffee making facilities although hotel fact sheet says it exists. If you bring your own tea bags they charge 20 BHT for hot water. Restaurant not great but there is a brilliant one next door. Pool nice and clean and tidy area

10/10 Excellent

Barbara, Netherlands

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Good, Nice , Above average; Value: Fantastic; Service: Respectful, Friendly, Courteous; Cleanliness: Spotless, Immaculate, Beautiful; eat at Roi Thai, just a few 100 meters along the beach. Great food!!

8/10 Good

Angel D, Bangkok

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet beach front getaway in Koh Lanta
If you want to stay in a quiet part of Koh Lanta with nice beaches with few people around, this is a good place to do it. Staff was friendly, location was quiet, beach was nicer than some of the rockier coves around Kantiang Bay, restaurant turned out decent food at reasonable prices and it was overall a nice place to just relax. Rooms are good by Thai standards, but don't expect western luxury at the affordable prices to be found here, but they have clean large rooms with beach chairs to relax on the small deck in front. If you want to dive, the Anti-Gravity dive shop is located on premises and is convenient. The resort also offers motorcycle rental(200 baht/day) which is a great way to get out and explore the rest of Koh Lanta, as the resort is about 30 minutes from the main Saladan pier, 10 minutes to Kantiang Bay and 10 minutes to Long Beach. Day and night are quiet, as there's no other bars/resorts close by that blast music, allowing you to sleep with just the sounds of the surf nearby. For around 300 Baht each way the resort can arrange transport to/from Saladan pier. I had an enjoyable stay and recommend it for your next trip to Koh Lanta.

6/10 Okay

Jennine, Melbourne VIC, Australia

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Average but would visit again
Good location and the beach front villas were in the best position. Great having the pool near the beach. Happy room was close to pool. Lunch and dinner were usual Thai standard. Breakfast was disappointing and had no bacon. Room was pleasant but bathroom is a bit outdated and not set up well.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, poor service

8/10 Good

alison, Derbyshire, UK

Liked: Cleanliness, staff & service, room comfort
Low Season - Relaxing Haven
We were the only guests for the majority of our stay and had a bungalow overlooking the pool with a sea view. The room was comfortable and very clean, cleaned thoroughly on a daily basis. The staff were fantastic and couldn't do enough for us. We wanted a relaxing stop off and it fitted the bill perfectly.

8/10 Good

Anonymous

Liked: Cleanliness, staff & service, room comfort
Great Hotel - but confirm reservation!
This hotel was great - as long as your willing to understand that it is a Thai hotel. Their computer systems and infrastructure are good - but not great. The single biggest warning I would give is that we booked for 3 days, loved it here, and added 3 more days during the Christmas Season. This is a VERY popular time and hotels sell out quickly here[...]the staff is AMAZINGLY friendly. My partner was sick when we arrived and they gave us a free ride and helped us at the pharmacy when it turned out they didn't have any decongestants at the hotel. The cook here is AMAZING, the lunch/dinner food is delicious. The breakfast is standard so-so western fare....don't expect anything amazing.Koh Lanta is still developing so expect power outages on the island during peak seasons. For Christmas Eve there was so much power usage on the island the grid crashed for about an hour. However, that didn't stop the festivities and they got a generator going and it was a blast.If your expecting everything to be ultra lux - this is not your hotel, but if your ok with the laid back, charming, and ultra friendly ways - with some minor issues here and there to roll with...you will love it here.

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Très bien située mais manque un peu d'amour. La piscine a été souvent pas propre et de couleur verte. Les chambres sont belles mais manque de deco et de facilité. Le personnel ne comprends pas bien l'anglais et c'est difficile de se faire comprendre même au resto.
Stayed 18 nights in Feb 2020

6/10 Okay

Verified traveller

Stayed 6 nights in Dec 2019

8/10 Good

Verified traveller

Stayed 4 nights in Mar 2019

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Mar 2019

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gread food, great view from villa seaview. Bad things are cleaning amd care of inside, and relation with customers: they gave us a old motorbike for the same price of the new ones they show in front. After driving for 20 minutes with old brakes and suspensions and no helmet available, I brought it back asking to change it, or if not possible reimburse cause we rented there only because we see new ones. Manager refused and had a haughty unpleasant behaviour with us. He decided that was better tricking and kidding customers rather than be honest: all this only for 250 baht! If they would take care of customers this would be one of the best resort on island but they don't.
Stayed 3 nights in Mar 2019

8/10 Good

Britt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Avslappende
Veldig rolig og avslappende. Flott strand og hyggelig betjening.
Stayed 7 nights in Feb 2019

2/10 Terrible

elisabeth

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Filty room, smelled like mold.
We booked tre nights at the Amantra, my boyfriend, our babygirl and I. We left as soon as we could, even though the room was prepaid.
Stayed 3 nights in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2018

8/10 Good

Helena

Liked: Cleanliness, staff & service
Kauniilla rannalla mukava rantahotelli. Rannalla paljon baareja ja ruokapaikkoja mutta ostospaikat kaukana. Lähellä minismart, pieni kauppa.
Stayed 14 nights in Nov 2018

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, room comfort
We stayed in a 'superior double room' at this three star hotel and were extremely disappointed by the end of our stay. - No wifi in any room (checked with hotel staff), Expedia specifies free wifi in all rooms. - Watery shower gel in one tiny bottle, not enough for two persons for a day. - No shower curtain or other protection from shower spray into bathroom. - No telephone in room to call reception. - Only one small dark light in bathroom. Did not allow lady's makeup. - No shelf beside shower to place soap, shampoo etc - No rail for hand towels alongside wash basin. - No lights working in corridoor outside the room. Felt insecure after sunset. - No bedside light on one side of the kingsized bed. Impossible to read on that side at night. - Room is designated 'garden view'. We had a building construction site outside the balcony. - Most reception staff had very poor english language skills, making it often hard to get assistance. - Poor replenishing of breakfast items such as eggs and milk, despite small numbers of guests and several idle staff members. - No plug in our wash basin, making it impossible to wash things. During our many travels in Thailand we have stayed at TWO star hotels having hardly any of the above shortcomings.
Stayed 3 nights in Dec 2018