The Imperial Hotel

2.0 star property
Hotel in Kluang with free parking

Choose dates to view prices

The Imperial Hotel

Photo gallery for The Imperial Hotel

Minibar, in-room safe, iron/ironing board, free WiFi
Concierge desk
Shower, free toiletries, hair dryer, slippers

Overview of The Imperial Hotel

8.2 out of 10 Very good
8.2/10 Very good

Popular amenities

  • Parking included
  • Air conditioning
  • Housekeeping
  • Free WiFi
  • 24/7 front desk
No.1, Jalan Syed Abdul Hamid Sagaff, Kluang, Johor, 86000

Explore the area

  • Popular LocationSungai Yong Waterfalls2 min walk
  • Popular LocationKluang Mall11 min walk
  • Popular LocationKluang Country Club3 min drive

Room options

Deluxe Room, 1 King Bed

  • 20 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Family Room

  • 25 sq m
  • City view
  • Sleeps 5
  • 1 King Bed and 1 Double Bed

About this area


Located in Kluang, The Imperial Hotel is in the city centre and near a train station. While the natural beauty of Sungai Yong Waterfalls and Gunung Lambak can be enjoyed by anyone, those looking for an activity can head to Kluang Country Club.

What's nearby

  • Sungai Yong Waterfalls - 2 min walk
  • Kluang Mall - 11 min walk
  • Kluang Country Club - 3 min drive
  • Kluang Stadium - 7 min drive
  • Lake Park (Taman Tasik) - 8 min drive

Getting around

  • Senai International Airport (JHB) - 64 min drive


  • Kopi Cawan Mas' - 8 min walk
  • Barney's Western Food Restaurant - 4 min walk
  • Restoran Tan Ching Hing 阿福沙爹 - 17 min walk
  • Tangkak Beef Restaurant 东甲牛腩面 - 6 min walk
  • 泉成茶餐室 - 10 min walk

About this property

The Imperial Hotel

Hotel in the business district
The Imperial Hotel provides everything that you need. Stay connected with free in-room WiFi.
You'll also find perks such as:
  • Free self-parking
  • Express check-out, free newspapers and a lift
  • A 24-hour front desk and a front desk safe
Room features
All 24 rooms include comforts such as air conditioning, in addition to perks such as free WiFi and safes.
More conveniences in all rooms include:
  • Bathrooms with showers and bidets
  • Flat-screen TVs with cable channels


Chinese (Mandarin), English, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe & Clean (Malaysia)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
This information is provided by our partners.

Property amenities


  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Limited on-site parking


  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping


  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (selected rooms)
  • Lift
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible path of travel

Room amenities


  • Air conditioning


  • Bidet
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels


  • TV channels
  • Flat-screen TV

Food and drink

  • Minibar


  • Free newspapers
  • Iron/ironing board (on request)
  • Safe
  • Slippers

Similar properties



Check-in from 2 PM - 11:30 AM
Minimum check-in age - 18


Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk


No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information


You'll be asked to pay the following charges at the property:

  • Cash deposit: MYR 50 per accommodation, per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Imperial Hotel Kluang
Imperial Kluang
The Imperial Hotel Hotel
The Imperial Hotel Kluang
The Imperial Hotel Hotel Kluang

Frequently asked questions

Is The Imperial Hotel pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at The Imperial Hotel?

As of 28 Sept 2023, prices found for a 1-night stay for 2 adults at The Imperial Hotel on 5 Oct 2023 start from RM 113.35, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at The Imperial Hotel?

Self-parking is free at this property.

What time is check-in at The Imperial Hotel?

Check-in is from 2 PM - 11:30 AM.

What time is check-out at The Imperial Hotel?

Checkout is at noon.

Where is The Imperial Hotel located?

Located in the heart of Kluang, this hotel is within a 15-minute walk of Sungai Yong Waterfalls and Kluang Mall. Kluang Country Club is 1.6 mi (2.6 km) away.



Very good

Rating 10 - Excellent. 19 out of 62 reviews" "
" "10 - Excellent 31%
Rating 8 - Good. 32 out of 62 reviews" "
" "8 - Good 52%
Rating 6 - Okay. 9 out of 62 reviews" "
" "6 - Okay 15%
Rating 4 - Poor. 0 out of 62 reviews" "
" "4 - Poor 0%
Rating 2 - Terrible. 2 out of 62 reviews" "
" "2 - Terrible 3%




Staff & service




Property conditions & facilities




6/10 Okay


Travelled with family
Liked: Staff & service
Stayed 1 night in Apr 2023

10/10 Excellent

Chin Thiam

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Location is good
Stayed 1 night in Feb 2023

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service
Hotel Staff Went Through My Belongings
I booked this hotel from the 29th to 31st December 2022. The room cleaning staff went through my personal belongings in my bag while I was out for breakfast on the 30th of December. I found out because my item was shifted to a different compartment in my bag. I did not feel comfortable after this incident and checked out on the morning of the 30th of December after breakfast, without staying the 2nd night. I have requested for a refund for the 2nd night I did not stay through but the hotel is not co-operating. This has been going on for 2 months and is causing me stress and taking up a lot of my time. They keep referring to a refund on the 28th of December. This refund that was because I booked without using my travel rewards voucher by mistake. The incident happened on the 30th of December, so why does the hotel insist a refund has been provided earlier, on the 28th of December? The hotel claimed 2 months later on the 28th of February 2023 that it happened last year and that they can not do anything about it as they have already received the payment, although I have been following up almost weekly since 30th December 2022 once I returned to my home country. have these call records as well. It is not worth the stress with this property, especially when you are looking for a safe place for the night.
Stayed 2 nights in Dec 2022

8/10 Good

Wei Foon

Stayed 1 night in Jan 2023

10/10 Excellent

Foo Siew

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean. Conveniently located
Stayed 3 nights in Jan 2023

10/10 Excellent

Hoong Wai

Stayed 1 night in Dec 2022