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The Imperial Hotel
2.0 star property

Hotel in Kluang with free parking

Choose dates to view prices

your current months are May, 2024 and June, 2024.
May 2024
June 2024

The Imperial Hotel

Photo gallery for The Imperial Hotel

Exterior
Minibar, in-room safe, desk, iron/ironing board
Concierge desk
Shower, free toiletries, hair dryer, slippers
Minibar, in-room safe, desk, iron/ironing board

Overview of The Imperial Hotel

Reviews
8.2

Very good

Highlights
  • Staff & service is scored top 10% in Kluang by travellers.
  • Cleanliness is scored top 10% in Kluang by travellers.

Popular amenities

  • Parking includedParking includedParking included
  • Free WiFiFree WiFiFree WiFi
  • Air conditioningAir conditioningAir conditioning
  • HousekeepingHousekeepingHousekeeping
  • 24/7 front desk24/7 front desk24/7 front desk
The price is RM 111
Price available on 02/05/2024

Check out the area

Map
No.1, Jalan Syed Abdul Hamid Sagaff, Kluang, Johor, 86000
  • Popular LocationKluang Mall11 min walk
  • Popular LocationGunung Lambak6 min drive
  • Popular LocationKluang Stadium7 min drive
  • AirportJohor Bahru (JHB-Senai Intl.)64 min drive
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Room options

View all photos for Deluxe Room, 1 King Bed

Minibar, in-room safe, desk, iron/ironing board

Deluxe Room, 1 King Bed

Highlights

Air conditioning
Flat-screen TV
Bidet
Private bathroom
Hairdryer
Electric kettle
Minibar
Cable channels
  • 20 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room

Minibar, in-room safe, desk, iron/ironing board

Family Room

Highlights

Air conditioning
Flat-screen TV
Bidet
Private bathroom
Hairdryer
Electric kettle
Minibar
Cable channels
  • 25 sq m
  • City view
  • Sleeps 5
  • 1 King Bed and 1 Double Bed

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Free WiFi
Air conditioning
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8.4 out of 10, Very good, (100)
The price is RM 123
per night
1 May - 2 May
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About the area

Kluang

Located in Kluang, The Imperial Hotel is in the city centre and near a train station. While the natural beauty of Sungai Yong Waterfalls and Gunung Lambak can be enjoyed by anyone, those looking for an activity can head to Kluang Country Club.
Visit our Kluang travel guideOpens in a new window

What's nearby

  • Sungai Yong Waterfalls - 2 min walk
  • Kluang Mall - 11 min walk
  • Kluang Country Club - 3 min drive
  • Gunung Lambak - 6 min drive
  • Kluang Stadium - 7 min drive

Getting around

  • Kluang Station - 6 min walk
  • Senai International Airport (JHB) - 64 min drive

Restaurants

  • Ngepot Kabin - 3 min walk
  • McDonald's - 1 min walk
  • Restoran Tepi Sungai Jamilah - 2 min walk
  • Fendy's Burger - 3 min walk
  • City Food Court - 3 min walk

About this property

The Imperial Hotel

Hotel in the business district
The Imperial Hotel provides everything that you need. Stay connected with free in-room WiFi.
You'll also find perks such as:
  • Free self-parking
  • Express check-out, a lift and a 24-hour front desk
  • Free newspapers and a front desk safe
Room features
All guest rooms at The Imperial Hotel include thoughtful touches, such as air conditioning, in addition to amenities, such as free WiFi and safes.
More conveniences in all rooms include:
  • Bathrooms with showers and bidets
  • Flat-screen TVs with cable channels
  • Electric kettles, daily housekeeping and desks

Languages

Chinese (Mandarin), English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site parking

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Safe at front desk

Guest services

  • Daily housekeeping

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path of travel

More

  • 4 floors
  • Building

Room amenities

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Electric kettle
  • Minibar

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 11:30 AM
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Cash deposit: MYR 50 per accommodation, per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Imperial Hotel Kluang
Imperial Kluang
The Imperial Hotel Hotel
The Imperial Hotel Kluang
The Imperial Hotel Hotel Kluang

Frequently asked questions

Is The Imperial Hotel pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at The Imperial Hotel?

As of 25 Apr 2024, prices found for a 1-night stay for 2 adults at The Imperial Hotel on 2 May 2024 start from RM 111.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at The Imperial Hotel?

Self-parking is free at this property.

What time is check-in at The Imperial Hotel?

Check-in start time: 2 PM; check-in end time: 11:30 AM.

What time is check-out at The Imperial Hotel?

Checkout is at noon.

Where is The Imperial Hotel located?

Located in the heart of Kluang, this hotel is within a 15-minute walk of Sungai Yong Waterfalls and Kluang Mall. Kluang Country Club is 1.6 mi (2.6 km) away. Kluang Station is 6 minutes by foot.

The Imperial Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 21 out of 67 reviews" "
Rating 8 - Good. 35 out of 67 reviews" "
Rating 6 - Okay. 9 out of 67 reviews" "
Rating 4 - Poor. 0 out of 67 reviews" "
Rating 2 - Terrible. 2 out of 67 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Wang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Imperial Hotel has a convenient location within walkable distance for a few places of interest in Kluang, such as the Street Art and the Railway Station. The room is cozy with nice hot shower and new water kettle. The staff are very friendly and helpful.
Stayed 1 night in Jan 2024

8/10 Good

kok ling

Stayed 1 night in Sep 2023

8/10 Good

Choon Leong

Stayed 1 night in Sep 2023

6/10 Okay

Lim

Travelled with family
Liked: Staff & service
centralize
Stayed 1 night in Apr 2023

10/10 Excellent

Chin Thiam

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Location is good
Stayed 1 night in Feb 2023

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service
Hotel Staff Went Through My Belongings
I booked this hotel from the 29th to 31st December 2022. The room cleaning staff went through my personal belongings in my bag while I was out for breakfast on the 30th of December. I found out because my item was shifted to a different compartment in my bag. I did not feel comfortable after this incident and checked out on the morning of the 30th of December after breakfast, without staying the 2nd night. I have requested for a refund for the 2nd night I did not stay through hotels.com but the hotel is not co-operating. This has been going on for 2 months and is causing me stress and taking up a lot of my time. They keep referring to a refund on the 28th of December. This refund that was because I booked without using my travel rewards voucher by mistake. The incident happened on the 30th of December, so why does the hotel insist a refund has been provided earlier, on the 28th of December? The hotel claimed 2 months later on the 28th of February 2023 that it happened last year and that they can not do anything about it as they have already received the payment, although I have been following up almost weekly since 30th December 2022 once I returned to my home country. Hotels.com have these call records as well. It is not worth the stress with this property, especially when you are looking for a safe place for the night.
Stayed 2 nights in Dec 2022

8/10 Good

Wei Foon

Stayed 1 night in Jan 2023

10/10 Excellent

Foo Siew

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean. Conveniently located
Stayed 3 nights in Jan 2023

10/10 Excellent

Hoong Wai

Stayed 1 night in Dec 2022

8/10 Good

Anthony

Stayed 1 night in Aug 2022