No.1, Jalan Syed Abdul Hamid Sagaff, Kluang, Johor, 86000
Explore the area
Sungai Yong Waterfalls2 min walk
Kluang Mall11 min walk
Kluang Country Club3 min drive
Room options
View all photos for Deluxe Room, 1 King Bed
Deluxe Room, 1 King Bed
20 sq m
City view
Sleeps 3
1 King Bed
View all photos for Family Room
Family Room
25 sq m
City view
Sleeps 5
1 King Bed and 1 Double Bed
About this area
Kluang
Located in Kluang, The Imperial Hotel is in the city centre and near a train station. While the natural beauty of Sungai Yong Waterfalls and Gunung Lambak can be enjoyed by anyone, those looking for an activity can head to Kluang Country Club.
The Imperial Hotel provides everything that you need. Stay connected with free in-room WiFi.
You'll also find perks such as:
Free self-parking
Express check-out, free newspapers and a lift
A 24-hour front desk and a front desk safe
Room features
All 24 rooms include comforts such as air conditioning, in addition to perks such as free WiFi and safes.
More conveniences in all rooms include:
Bathrooms with showers and bidets
Flat-screen TVs with cable channels
Languages
Chinese (Mandarin), English, Malay
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe & Clean (Malaysia)
Social distancing
Social distancing measures in place
Safety measures
Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
This information is provided by our partners.
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and public transport
Free self-parking on site
Limited on-site parking
Conveniences
Lift
Free newspapers in reception
Front-desk safe
Guest services
24-hour front desk
Daily housekeeping
Accessibility
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
You'll be asked to pay the following charges at the property:
Cash deposit: MYR 50 per accommodation, per stay
We have included all charges provided to us by the property.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
We should mention
No pets and no service animals are allowed at this property
Property is also known as
Imperial Hotel Kluang
Imperial Kluang
The Imperial Hotel Hotel
The Imperial Hotel Kluang
The Imperial Hotel Hotel Kluang
Frequently asked questions
Is The Imperial Hotel pet-friendly?
No, pets are not allowed at this property.
How much does it cost to stay at The Imperial Hotel?
As of 28 Sept 2023, prices found for a 1-night stay for 2 adults at The Imperial Hotel on 5 Oct 2023 start from RM 113.35, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking at The Imperial Hotel?
Self-parking is free at this property.
What time is check-in at The Imperial Hotel?
Check-in is from 2 PM - 11:30 AM.
What time is check-out at The Imperial Hotel?
Checkout is at noon.
Where is The Imperial Hotel located?
Located in the heart of Kluang, this hotel is within a 15-minute walk of Sungai Yong Waterfalls and Kluang Mall. Kluang Country Club is 1.6 mi (2.6 km) away.
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
I booked this hotel from the 29th to 31st December 2022.
The room cleaning staff went through my personal belongings in my bag while I was out for breakfast on the 30th of December.
I found out because my item was shifted to a different compartment in my bag.
I did not feel comfortable after this incident and checked out on the morning of the 30th of December after breakfast, without staying the 2nd night.
I have requested for a refund for the 2nd night I did not stay through hotels.com but the hotel is not co-operating.
This has been going on for 2 months and is causing me stress and taking up a lot of my time.
They keep referring to a refund on the 28th of December. This refund that was because I booked without using my travel rewards voucher by mistake.
The incident happened on the 30th of December, so why does the hotel insist a refund has been provided earlier, on the 28th of December?
The hotel claimed 2 months later on the 28th of February 2023 that it happened last year and that they can not do anything about it as they have already received the payment, although I have been following up almost weekly since 30th December 2022 once I returned to my home country. Hotels.com have these call records as well.
It is not worth the stress with this property, especially when you are looking for a safe place for the night.
Verified traveller
Stayed 2 nights in Dec 2022
8/10 Good
Wei Foon
26 Jan 2023
Wei Foon
Stayed 1 night in Jan 2023
10/10 Excellent
Foo Siew
Travelled with family, Travelled with family and small children
