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Lake Saroma Tsuruga Resort

4.0 star property
Escape to a seaside haven where relaxation meets adventure. Soak up serenity by the hot springs or get your adrenaline pumping with bike rentals.

Choose dates to view prices

Nestled by the sea, Lake Saroma Tsuruga Resort offers a serene escape with its indoor mineral hot spring and steam room. Unwind in the garden, indulge in Fusion cuisine at one of two on-site restaurants, or enjoy bike rentals and coffee/tea in the lobby.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free airport shuttle
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
The current price is RM888
RM984 total
27 May - 28 May
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Policies

Check-in

Check-in start time: 3 PM; check-in end time: 7:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:30 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Please contact the property in advance if arriving after 7:30 PM in order to arrange dinner service.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of JPY 3300 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 5 kg per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 15 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: JPY 3300 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests traveling with a service animal must contact the property prior to arrival.

We should mention

Only registered guests are allowed in the guestrooms
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
A car is recommended for transport to and from this property
Guests with tattoos are not able to use the on-site public bathing facilities

Frequently asked questions

Is Lake Saroma Tsuruga Resort pet-friendly?

Yes, this resort allows dogs (limit 1 total) with a maximum weight of up to 5 kg per pet. There's a fee of JPY 3300 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much does it cost to stay at Lake Saroma Tsuruga Resort?

As of 20 May 2026, prices found for a 1-night stay for 2 adults at Lake Saroma Tsuruga Resort on 27 May 2026 start from RM888, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Lake Saroma Tsuruga Resort?

Self-parking and valet parking are free at this property.

What time is check-in at Lake Saroma Tsuruga Resort?

Check-in start time: 3 PM; check-in end time: 7:00 PM. Late check-in is available during limited hours.

What time is check-out at Lake Saroma Tsuruga Resort?

Checkout is at 10 AM.

Does Lake Saroma Tsuruga Resort provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs from 10:00 AM to 4:00 PM on request.

Where is Lake Saroma Tsuruga Resort located?

Situated on the waterfront, this resort is within 1 mile (2 km) of Abashiri Quasi-National Park and Lake Saroma Wakka Nature Centre. Lake Abashiri and Lake Notoro are also within 25 miles (40 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.8

Excellent

8.8

Cleanliness

7.6

Location

8.8

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 61 out of 119 reviews
Rating 8 - Good. 42 out of 119 reviews
Rating 6 - Okay. 8 out of 119 reviews
Rating 4 - Poor. 7 out of 119 reviews
Rating 2 - Terrible. 1 out of 119 reviews

Reviews

Verified

10/10 Excellent

Samantha

Liked: Cleanliness, amenities, property conditions & facilities
Very peaceful and has beautiful scenery. Love the birds around the sea.
Stayed 1 night in May 2025
Verified

8/10 Good

Alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about the hotel was extremely good and overall the service was good, except the last day at breakfast the staff were not as helpful. Our room was spacious with great views and it was a good hotel as a base for touring, my only issue was the breakfast finished at 8:30 - that is too early when on holiday!!
Stayed 3 nights in Nov 2024
Verified

8/10 Good

Mei kuen vicky

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Jan 2024
Verified

4/10 Poor

mitsuyo

Liked: Cleanliness, staff & service, property conditions & facilities
落ち着いた感じで良かったです
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

HIROFUMI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
食事も美味しかった！
Stayed 1 night in Sep 2025
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
フロのタオルが自由に使えない。レストランや部屋の冷房が弱いし、調整できない。経費節減はわかるがこういう点で再度宿泊をためらうことになる。
Stayed 1 night in Jul 2025
Verified

8/10 Good

???

Liked: Amenities
とてもゆっくり過ごせました。
Stayed 1 night in Sep 2024
Verified

8/10 Good

yuka ri

夕日が綺麗でしたー
Stayed 1 night in Sep 2023
Verified

8/10 Good

MASANORI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

夕陽がとても綺麗！！

お世話になりました。 料理はとても満足でした。かなりの種類を提供してくれていました。味も標準より上だと思います。 建物がかなりの前なのか昭和感が残っていて、少し寂しい感じでした。 部屋はリニューアルしていて綺麗でした。 夕陽がとても綺麗に見えました！ 夕陽、景色をもっと全面に押し出してPRすれば良いのにもったいない感じです。 ホテルに着いたときのお出迎えはとても良い雰囲気で嬉しかったです。
部屋から
Stayed 1 night in Sep 2023
Verified

8/10 Good

MEI LING

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

一個唔錯的渡假酒店

整體不錯，人員有禮貌，房間都算大，又有海景，環境寧靜
Stayed 2 nights in Jul 2023
Verified

10/10 Excellent

Hiroko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ホテルからの景色が最高でした。食事も美味しくて食べ過ぎてしまいました(笑)遠いけれど、また行きたいです。ホテルの皆さん、お世話になりました.
Stayed 1 night in Jul 2023
Verified

6/10 Okay

rokuro

Disliked: Property conditions & facilities
部屋が暑い
Stayed 1 night in May 2023
Verified

8/10 Good

hsiuchih

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
晚餐很豐富，飯店的服務人員很迅速 但是早餐顯得很陽春， 感覺飯店都把經費挪用到提供豐盛的晚餐上，但是泡湯環境實在不能跟一般的溫泉飯店比，尤其是2樓的女湯，從4～5年前我去的時候，就很像是游泳池，到現在還是一樣。戶外泡湯周遭的環境也不要用整潔一點…..用一條繩子拉一個小小的警戒線是要幹嘛……？不如拆除沒用處的座椅… 除了外面很安靜的鳥叫聲之外，睡覺是很安靜的，可以享受大自然的鳥鳴聲。 如果你對海鮮晚餐不是很在意的人，其他的溫泉飯店選擇會更好
Stayed 1 night in Mar 2023
Verified

6/10 Okay

koichi

Disliked: Amenities
今いちでした。スタッフの対応も丁寧ですが、心がこもっていない。
Stayed 1 night in Nov 2021
Verified

6/10 Okay

MAMORU

Liked: Cleanliness, staff & service

鶴雅グループですが期待しない方が良い

他の鶴雅グループとは格が異なるので 期待はしない方が良い。 お風呂は大きくて気持ち良い。
Stayed 1 night in Oct 2021
Verified

8/10 Good

CHIAKI

Liked: Cleanliness, staff & service, room comfort

良くも悪くも伝統的な日本のリゾートホテルです

北海道に13の温泉旅館とビュッフェレストランを展開する鶴賀グループが運営するホテルです。サロマ湖畔にあり、レイクビューの部屋からはサロマ湖とサロマ湖に沈む夕陽を眺めることができます。部屋はそれなりに古さを感じますが、良く手入れされており、広さも十分にあって快適に過ごすことができました。部屋には双眼鏡が備えてあり、サロマ湖に飛来した水鳥を観察することができました。 私たちはビュッフェスタイルの夕食付きのプランで宿泊しましたが、はじめに大きな牡蠣やホタテ、特大の海老（ボタン海老？）などの刺身盛り合わせがテーブルにどんと置かれて、ビュッフェもステーキや蟹の天ぷらなど種類が多く、なかなか豪華でした。 Wi-Fiは通信が速度が遅く不安定な上に暗号化されておらず、改善が必要であると感じました。 車はホテルの玄関口でキーを預けて、移動させてもらいます。
部屋はそれなりの広さがあり快適に過ごせます
寝心地は良かったです
バスルーム
Stayed 1 night in Aug 2021
Verified

8/10 Good

MICHIKO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

夕陽

湖が目の前で、夕陽をゆっくり見られました。
Stayed 1 night in Jul 2021
Verified

10/10 Excellent

noriko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

私の72歳誕生日旅行

サロマ湖の景観が野鳥や静けさでとても癒されました。
Stayed 1 night in Jun 2021
Verified

10/10 Excellent

Yasuhiko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

１０年ぶり宿泊も料理レベルは高いまま

今回は１０年ぶりに宿泊したのですが、総合レベルは高いままでした。特に夕食・朝食は一級品で満足度かなり高めです。今回北海道で７泊しましたが、最も料理が美味しかったのがここです。サロマ湖周辺でおすすめの宿です。また予約します。
Stayed 1 night in May 2021
Verified

10/10 Excellent

みい

Liked: Staff & service
スタッフが素晴らしい 清潔 食事美味しい！
Stayed 1 night in Aug 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

ありがとうございます。

夕食時の海鮮盛り合わせが大変良く、食事は美味しくいただきました。
Stayed 1 night in Aug 2020
Verified

8/10 Good

あつし

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

ちょっと古くなっているかな。

温泉は普通ですが、部屋からの湖の眺望は良かったです。 また、夕食のバイキングはなかなか満足出来ました。
Stayed 1 night in Aug 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

海の幸を堪能！

とても静かでゆっくり過ごせました。 お料理は海の幸が豊富で素晴らしく、大満足でした。
Stayed 1 night in Aug 2019
Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

ハイクラスの宿ではありません。

ネット上の評価が高かったので期待していましたが、がっかりしました。 古くても清潔感のある宿泊施設は数多くあるのに　ここは違いました。 また　チェックイン時の手際が悪く　イライラしました。 食事はまあまあですが、皿の配置が悪く　皿を探してウロウロするような状態でした。 全体に利用者目線で　サービスを考えていないと感じました。
Stayed 1 night in Aug 2019
Verified

10/10 Excellent

Jacquelyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Relaxing Onsen and great food selection.

Onsen and great food selection for breakfast. We missed dinner by 15mins due to the long drive.
Stayed 1 night in Jul 2019