Hotel di Kirkwood

"3 of the 4 elevators were broken. Not good"

"Wonderful stay! Very clean! Comfortable bed! "

"Lied to about availability of the pool when I phoned to ask about the pool hours before check in. They denied it would be closed for the entire stay when directly asked. Closed the whole time. Housekeeping couldn’t have slammed the door to the room next door more times early in the morning if they’d tried. So annoying. They tried to get into the room twice though I’d added a day to the reservation. When I reported the problem to reception, the same woman (always at the desk in the morning) who...

"Excellent service epic. Thank you."

"Clean throughout. Friendly helpful staff. "

"Do not come here if you're on a business trip especially during the weekend. Couldn't get any sleep noisy guests on both sides. Slamming doors, arguing in the hallways all night until day break. Reported it to the front desk. Don't mean a thing. I cancelled my reservation for the rest of the week and checked out in the middle of the night. Move to another hotel to get some rest for work. "

"Stayed here overnight and it was a great experience! Super clean, easy check-in process, and they also serve a great breakfast in the morning!"

"Yes"

"Great location, clean updated rooms, nice staff."

"First room was super smoky however when asking for a new room they were able to accommodate and room was ok"

"Yes"

"Wonderful stay. Highly recommend for family and pets! "

"There was a rat in the room. "

"The room was spacious and very clean everything was in working condition except the heating and cooling unit was a bit off other than that we were pleased with the property. "

"We had two rooms under two names. But only one confirmation number - because it was all under one account - confusing because they only pulled up the name & not both rooms -fully booked no avail rooms - the other party had to go to another hotel - I gave them the other persons name & they found the room. One confirmation number should have showed two rooms with different names We almost "

"The staff was extremely rude and dismissive. Jennifer should be fired for the way i saw her speak to hotel guests. "

"Excellent customer service experience."

"Loud dogs and kids"

"Clean room and friendly staff. Hotel felt safe"