Outdoor spa tub

Reviews of Hörgsland cottages

Hörgsland cottages
Hörgsland 1, Kirkjubaejarklaustur, PRESTBAKKI

Reviews

7.8

Good

Rating 10 - Excellent. 33 out of 106 reviews" "
Rating 8 - Good. 34 out of 106 reviews" "
Rating 6 - Okay. 30 out of 106 reviews" "
Rating 4 - Poor. 3 out of 106 reviews" "
Rating 2 - Terrible. 6 out of 106 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Sue

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The cottage was very cozy. My family enjoyed the stay very much. The bathroom was very small though and didn't have much room for a big guy like my husband. Overall we really like the cottage!
Stayed 2 nights in Apr 2024
Response from K on 30 Apr 2024
Dear Sue,Thank you for the compliments. Your happiness is our pleasure. We are glad you had a nice stay. You are always welcome.Kindly,Klimentina

6/10 Okay

Sdeepthi

Liked: Property conditions & facilities
Nice cute cottages
Stayed 1 night in Apr 2024
Response from Ivy on 8 Apr 2024
Thank you for taking the time to share your experience with us. We're pleased to hear that some aspects of your stay were positive. We apologize for any inconvenience you faced and assure you that we're actively addressing the concerns you raised. Your feedback is valuable, and we hope to make your next stay more memorable. Kind regards,

8/10 Good

Jack

Travelled with family
Liked: Cleanliness, amenities
Very remote location with limited resources for dining and fuel. The cottage was clean, simple and adequate for our stay. The two downstairs rooms had bunk beds where the lower bed was a double mattress. It was surprisingly comfortable. These bedrooms were very, very small so there was nowhere to stow luggage apart from other common areas. The breakfast service was nice due to the lack of other options, but fairly limited. It worked fine for us.
Stayed 3 nights in Feb 2024
Response from Bisera on 18 Feb 2024
Dear Jack, Thank you for sharing your experience with us. We're pleased to hear that you found the cottage clean, simple, and suitable for your stay. We're glad to hear that the bunk beds, particularly the double mattress on the lower bunk, provided a comfortable sleeping experience for you. We hope to have the opportunity to welcome you back in the future. Warm regards,

10/10 Excellent

Wilmarie, Whitehall

Stayed 1 night in Feb 2024
Response from Apolonia on 21 Mar 2024
Dear Wilmarie, thank you for staying with us and for your kind review. We are delighted to note that you had a pleasant experience on your stay with us and we very much appreciate your valuable feedback. We are looking forward to welcoming you on our next stay with us.

10/10 Excellent

Nuha

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Veliche on 9 Jan 2024
Dear Nuha,Your review made our day! We're elated that you had a fantastic time during your stay. Providing excellent service and comfortable accommodations is our passion, and knowing we succeeded in doing so brings us immense joy. We can't wait to have you back for another extraordinary experience.

10/10 Excellent

Meryl

Travelled with family
The cottage was really fun! We were a group of four adults and we all had room to spread out sleeping! The Christmas Lights on the outside were so welcoming! Thank you. It was terrific!
Stayed 1 night in Dec 2023
Response from Marie on 7 Jan 2024
Dear Meryl,We are happy that you enjoyed your stay and that we achieved your expectations. We do our best to provide the best experience for our guests, so it really makes our day when we read positive feedback.We hope that we will have the chance to host you again in the future.Warmest wishes,

10/10 Excellent

yashika

Liked: Cleanliness, property conditions & facilities
Cute little cabin
Stayed 1 night in Dec 2023
Response from Apolonia on 27 Dec 2023
Dear Yashika, thank you for staying with us and for your kind review. We are delighted to note that you had a pleasant experience on your stay with us and we very much appreciate your valuable feedback. We are looking forward to welcoming you on our next stay with us.

10/10 Excellent

Amber

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Super cute cottages.
Stayed 1 night in Nov 2023
Response from Best regards, on 28 Nov 2023
Dear Amber, thank you so much for your review! We hope to be able to host you again in the future!

8/10 Good

Augusto

Liked: Cleanliness
Stayed 2 nights in Nov 2023
Response from Igor S. on 17 Dec 2023
Dear Augusto,We're thrilled to hear that you had a fantastic stay with us! Thank you for choosing our property, and we hope to see you again soon! Kind regards,

10/10 Excellent

Patrick

Liked: Cleanliness, amenities, property conditions & facilities
Quaint, scenic spot. Easy check in, nice views, kitchenette was well stocked and super handy.
Response from Marie on 14 Oct 2023
Dear Patrick,Thank you for your wonderful review.We are happy that you enjoyed your stay and that we achieved your expectations. We do our best to provide the best experience for our guests, so it really makes our day when we read positive feedback.We hope that we will have the chance to host you again in the future.Warmest wishes,Marie

2/10 Terrible

Hyosun, Bellevue

Travelled with family
Disliked: Cleanliness, amenities
Dirty dirty dirty dirty ac not working Dirty dirtyblood on the bed sheet Worst and dirty stay experience ever in my life Could not sleep in here
Response from ETX-Joelsigurdsson8 on 12 Sept 2023
Dear Ryan,We're sorry to hear about your bad experience and appreciate you bringing this to our attention. We take customer feedback seriously and are committed to making things right. Can you please explain, in detail, what happened so we can take the necessary steps to improve our service? Did you contact our staff so they could have been able to offer help and solution? Kindest regards

10/10 Excellent

Shelbi

Liked: Cleanliness, room comfort
Nice, quiet place right off the ring road. Beautiful landscape. We were bummed to find the two hot tubs on the property completely empty. Bathroom/shower ok. Shower water did not get very warm. Still would stay here again/recommend it to friends.
Stayed 1 night in Sep 2023
Response from K on 8 Sept 2023
Dear Shelbi,Thank you for your review! Your happiness is our pleasure. We are glad you had a nice stay. We really appreciate all feedback. We hold ourselves to the highest standards and we strive to provide the best experience to our guests with our 24/7 support. You are always welcome.Best regards,Klimentina

6/10 Okay

T

Travelled with group
Ok for a one night stay
Discovered as we travelled that Iceland isn’t really renowned for accommodation. This was a one night pit stop on the usual round the island driving trip. Plus points Easy to find and get to. Check in is not where it’s shown on the email and the cabin was small and claustrophobic in the bedrooms. As others have said, plenty of posted warnings of additional charges if you fail to wash up dishes etc and the hot tubs at the front both out of use and look like they’ve been that way for a very long time. Ok for a night but expensive like the rest of the country
Stayed 1 night in Aug 2023
Response from Apolonia on 26 Aug 2023
Thank you for you comment. We take all reviews very seriously, your feedback will help us improve for our next guest or your next visit. We look forward to seeing you again next time you decide to stay with us. Best and warmest wishes from our team.

8/10 Good

Cathy

Travelled with family
Liked: Cleanliness
Mostly good
In general we enjoyed our stay but there are some areas for improvement. In Cabin 5, the shower faucets were not labeled and we could not figure out how to shower without scalding ourselves. Even after we got help from Reception it was nearly impossible to graduate to a reasonable heat level. Also since we were out and about most days, it was hard to be at the hotel at a time when the reception office was open. Their hours are not very user friendly (early mornings or late evenings would help!) And finally it would be great if each cabin had a mirror outside the bathroom given that these rooms are set up for large groups. Cabin 5 had an extra mirror while Cabin 4 did not.
Stayed 3 nights in Jul 2023
Response from Ivana on 25 Jul 2023
Dear CathyThank you so much for your review and comments. We are pleased that you had an overall good stay at our place. We strive to provide the best experience to our guests and we appreciate all the remarks as an encouragement to do better. Most of all thank you for staying with us. We hope that we are able to welcome you back in the future. We wish you many safe travels :)

10/10 Excellent

Dawn

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay on Southern coast of Iceland!
Stayed 1 night in Jul 2023
Response from Klimentina on 18 Jul 2023
Dear Dawn,Dear Guest,Thank you for your review! Your happiness is our pleasure. We are glad you had a nice stay. You are always welcome.Best regards,Klimentina

8/10 Good

Sanh

Liked: Cleanliness
Nice
2 rooms on 1st floor are small. No space for a small baggage. 2nd floor room is spacey but stair is small and steep. It is nice cottage located in the middle of nowhere so buy your snacks prior of arrival.
Stayed 1 night in Jun 2023
Response from Igor S. on 25 Jun 2023
Dear Sanh,Thank you for your time and effort to express your view regarding your stay with us.We would like to express our truthful apologies for any inconvenience you've experienced. On a positive note, we really appreciate your comments on those areas that you felt we are doing right. We are always aiming to provide the highest possible experience to our guests and it is heartwarming to hear that our effort was appreciated.Best regards,

10/10 Excellent

Kevin

Travelled with family
Liked: Cleanliness, room comfort
June 2023
The Horgsland cottages were a great option for our family of 5. It provided a convenient and affordable basecamp for our adventures exploring the southern section of Vatnajokull National Park. We stayed in cabin 7 which was very clean and comfortable. The cabin interior was in good condition and exceeded expectations, especially after reading other reviews. The pictures very accurately reflected the cabin we stayed in. Lots of windows so it felt bright and open, yet the blackout shades worked very well at night. The kitchen had all the basics which allowed us to cook breakfast and prepare lunches to take with us each day. Wifi worked great for entertainment on personal devices at night. Only 1 channel on the TV and no streaming services available. Communication was great. I had a few last minute questions prior to arriving and Igor responded very quickly. Check-in was super quick. Plenty of parking. It was very quiet. The only negative feedback I have was that the hot tubs were not operational and didn't look like they had been for a while. They were not listed in the amenities but were in many pictures. I'd suggest adding a note to the property description calling this out. If you are looking for luxury, don't stay here. This is for people who are comfortable with no frills accommodations. Overall we were extremely happy with the cabin and would stay here again.
Stayed 3 nights in Jun 2023
Response from Apolonia on 17 Jun 2023
Dear Kevin, we are so happy to hear you had a great experience on your stay with us. Your review made our day! Our whole team works very hard to keep our guests happy. Thanks again, we hope you can visit us again soon.

6/10 Okay

Samantha

Disliked: Cleanliness, room comfort
Old and run down.
Dont let the app photos fool you. We had cabin 1 (closest to the office). There where power sockets hanging out of the walls, nails and screws also. The microwave was missing a leg so it was very lop sided. The matreses sagged alot, it reminded me of a half circle. The shower head doesn't stay facing upwards as the bracket was broken, there is no wifi as signal is so weak you can not conect (and we were in the cabin closest to reception where it came from) the t.v didnt work either. The heating was terrible as well. There was a sign saying the temperature cant be adjusted so it was quite cold. The cabin looked to me to have been built in the early 2000s and no significant maintenance done since.
Stayed 2 nights in May 2023
Response from Sashko on 12 May 2023
Thank you for your review. We sincerely appreciate and value your comments on areas within our apartment hotel that we believe that we can improve to enhance our guests stay. Thanks for staying with us. We do hope that we are able to welcome you back in the future. Best and warmest wishes.

4/10 Poor

Stephen

Disliked: Room comfort
The standard of the fixtures and fittings was poor. The bedding was old and tatty. The cabin needed refurbishment. Better places to stay.
Stayed 1 night in Mar 2023
Response from Ivana on 2 Apr 2023
Dear Stephen,Thank you for your review and comments. We are sorry to hear that we did not meet your expectations, but we appreciate all the remarks as an encouragement to do better. We thank you for staying with us and we hope that we are able to welcome you back in the future for a better experience. We wish you many safe travels.

6/10 Okay

ALEX

Travelled with partner
Liked: Cleanliness
The place was ok, but very expensive. Of course it's expensive because it's isolated and there aren't many options around, but even then we stayed somewhere nicer and cheaper the night before. 3 things were disappointing: -Whilst we could control the heaters in the 2 small bedrooms, and the heat was nice, we found the unit that is meant to heat the kitchen and loft area basically blows colder air than it should. They don't provide the remote and set the temperature at 22, but it felt like it was blowing cold air, not 22 temp air. We would have liked to be able to turn it off at least! Plus it was noisy too. -We had an old knackered sponge. Given how much we paid and stayed for 2 nights, a reasonable sponge would have been appreciated, not one where all the green bits have mostly gone. -The showerhead holder was broken -Pretty much no TV channels, and definitely no netflix or anything like that. So it was a good place to stay, but overpriced, and without the attention to detail.
Response from Ivana on 12 Mar 2023
Dear Alex,Thank you so much for your review and comments. We are pleased that you were happy with your stay overall. We strive to provide the best experience to our guests and we appreciate all the remarks. Most of all thank you for staying with us. We hope that we are able to welcome you back in the future. We wish you many safe travels :)

8/10 Good

Michelle

Liked: Cleanliness, amenities, property conditions & facilities

2/10 Terrible

Kayci

Disliked: Cleanliness, room comfort
Dont book
The cottage had mold in the shower, the doors, the window seals. Horrible smell in the cottage. No sheets on the top bunks, dingy beds. No hot tub, no restaurant. I took photos of everything. The owners are ignoring me, no one was in the buidling for check out early cause we felt sick staying in that cottage. I even had hotels.com call the owners and they said they will review my refund request but never reached out. Never refunded. THIS PLACE IS NOT SAFE DO NOT BOOK
Stayed 2 nights in Dec 2022

8/10 Good

Lisa

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We enjoyed staying at the little cottage. The bathroom was basic, and ok. The rooms didn't allow for larger beds than 90cm, but we still enjoyed our stay there and had a good night's rest. The kitchen is small and has basic amenities.

2/10 Terrible

Laura

Travelled with family
Disliked: Cleanliness, amenities
Cottage smelled moldy, dirty mattresses that sagged. Needs updating!
Stayed 1 night in Oct 2022

6/10 Okay

Christian

Travelled with family and small children
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Great space, beautiful outdoor areas. Cabin needs attention, a lot of small details are missing. A lot of missing trims and broken handrails with nails sticking out. Cobwebs in the windows. Dirty and worn out carpets. Bathroom could use a gallon of bleach, a lot of mold. Zero storage in rooms and bathroom, nowhere to hang a towel, no microwave, broken light fixtures. No heater in the common area. Big water heater but hot water doesn't last. There is a lot of potential on this property but they have definitely stop caring for it.
Stayed 2 nights in Sep 2022

2/10 Terrible

Chin Tien

Travelled with group
Disliked: Amenities, property conditions & facilities
Dining table broken but no one do something about replacing it even we had noticed the lady, no manager did any response.
Stayed 1 night in Sep 2022

8/10 Good

Doug

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Could easily handle 4 to 8 people. BEAUTIFUL location.
Stayed 1 night in Aug 2022

6/10 Okay

Erin

Travelled with family
Disliked: Amenities
Our family stayed here for one night and found the listing to be inaccurate and the cabin in need of repair. The listing states that there are charcoal grills so we picked up charcoal and meat to cook on our way in. Once we got there we were informed that they were no longer offering grills and did not serve dinner on site, only breakfast. There is no oven so we were left to attempt to make dinner on one stovetop burner inside. When asking staff for extra bedding we were given a duvet without the cover and a pillow without the case. The cottage does sleep 7 even though the listing makes this confusing. The bathroom smelled like sewage and the shower head clamp was broken. The picnic table on the patio is also ready to collapse. Overall, nothing terrible but our only below average stay in iceland.
Stayed 1 night in Jul 2022

10/10 Excellent

Diane

Stayed 2 nights in Jun 2022

6/10 Okay

Jamie

Travelled with family
Liked: Cleanliness
Just so-so
Stay was just okay. Mattresses that weren't made up were dirty and all were really thin. Bathroom was super tiny and hard to move around in for 1 person. Kitchen was pleasantly stocked and loft was nice. Main living area was cold!!! Some real curtaibs or shades would have been nice to blocknout the midnight sun. Didn't appreciate the party being thrown by our neighbors that went on past midnight.
Stayed 2 nights in Jun 2022

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location, nice cottage with a nice second floor for the kids. Decent shower with good water pressure.
Stayed 1 night in Jun 2022

6/10 Okay

Jay

Liked: Cleanliness
Stayed 1 night in Jun 2022

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Stayed 1 night in Jun 2022

10/10 Excellent

Heng

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
It was a pleasant stay at the cottage. It is good enough for five of us and we really enjoyed the stay. We managed to explore the area, seeing the green lava field, the waterfalls and the countryside.we strongly recommend to friends to put up at least 2 nights at this cottage.
Stayed 2 nights in Jun 2022

6/10 Okay

Richard

Travelled with family
Liked: Cleanliness, amenities
The property was comfortable and well-equipped but needed some attention in places. Toilet flusher was broken, shower head bracket was broken, shower didn't drain properly, kitchen sink plug didn't work, squeaky doors, squeaky beds.
Stayed 2 nights in Jun 2022

10/10 Excellent

Abhin

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The bathroom door did not close properly
Stayed 1 night in May 2022

10/10 Excellent

Emma

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Adorable little cottage that had exactly what we needed for 4 young women. We would definitely love to come again!
Stayed 1 night in May 2022

8/10 Good

Jane

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great base from which to explore this part of Iceland. We stayed three nights and were very comfortable. No black-out curtains, so take mask if light nights bother you. Recommended.
Stayed 3 nights in Apr 2022

6/10 Okay

clark

Travelled with family
Liked: Cleanliness
Disliked: Amenities
Property was nice, cottage itself nice. One of two hot tubs working which was nice because a review a week earlier said they weren’t working. No dinner option on sight. Needed extra towels. Tried stopping in early before sightseeing for coffee at 7:45 but nobody in main building. Check in and check out was very easy and smooth. Nice Kitchenet in cabin
Stayed 2 nights in Mar 2022

8/10 Good

Michelle

Stayed 1 night in Mar 2022

6/10 Okay

Carole

Travelled with family
Liked: Cleanliness, room comfort
We were little disappointed because we had booked it specifically because it had a restaurant , bar and hot tub none of which were available however the place was clean and comfortable to stay
Stayed 2 nights in Mar 2022

10/10 Excellent

Mary Jane

Stayed 1 night in Mar 2022

2/10 Terrible

Scott

Travelled with family
Disliked: Amenities, property conditions & facilities
They didn’t have any of the amenities that they advertised. Hot tub was closed for Covid but their staff don’t wear masks and there was only one other cabin of guests on the whole property, breakfast was supposed to be included but it wasn’t available and they didn’t notify us that it wouldn’t be so we couldn’t eat before glacier hiking, you can’t control your own heat, toilet didn’t flush so they had to move us, internet doesn’t work so no tv either, their restaurant wasn’t open either and no grill on the deck like advertised so your options are very limited if you choose to eat while visiting …. Would not recommend this place to anyone
Stayed 2 nights in Dec 2021

10/10 Excellent

Mair

Travelled with family
Liked: Cleanliness, room comfort
Cozy Cottage
The Cottage was very clean and perfectly located next to the lake. It’s location is easy to get to and the staff are very friendly! Would definitely recommend to all those looking for a proper Icelandic road trip.
Stayed 1 night in Nov 2021

8/10 Good

Christopher

Travelled with family
Liked: Cleanliness, room comfort
Comfortable and spacious, perfect for our journey.
Stayed 1 night in Aug 2021

6/10 Okay

Verified traveller

Travelled with family
Disliked: Amenities, property conditions & facilities
Interior was very old. Kitchen curtain broke the first night we were there. Bathroom shower head kept dripping water and we had to put it on the ground since it got very annoying. WiFi was very spotty. The only spots that had good connection was outside on the porch. One good thing is that it has 3 separate rooms and 6 beds so very suitable for families with many kids.
Stayed 2 nights in Aug 2021

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Amenities, property conditions & facilities
Cabin heating could not be controlled Toilet flush did not work well Curtains did not keep light from entering rooms - couldn’t sleep well
Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This was a very cozy cottage with beautiful mountains in the background. Very peaceful and safe play to stay at. The place has everything we need. It's not clear in the pictures, but they do provide blankets for the beds, and towels for showering. I would stay here again!
Stayed 1 night in Jul 2021

8/10 Good

Shoshana

Travelled with family
Liked: Cleanliness
The cottage was clean, but it is a little run down. The beds are ok. Cottage looks lovely and it has everything you need to rest your weary head.
Stayed 1 night in Jul 2021

6/10 Okay

Laufey

Travelled with family
Liked: Cleanliness
Stayed 3 nights in Jun 2021