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"No matter what temperature I set, the heating blasted until the room was more than 80F. The only way to prevent it was to turn off the heating completely, but then the room got down to 60F."

"Good service"

"Clean room staff very helpful and their breakfast was Good "

"Overall it is a nice stay in this hotel. The hotel restaurant serves good quality food but a little expensive "

"This hotel is clean and centrally located. The restaurant has a great breakfast and the lounge has a beautiful view of the city lights. However there are several things that are not beneficial for most travelers. The bathroom light remains on at all times, which is very disturbing when you need to use the bathroom in the middle of the night, and the bright light can wake you up and not allow you to go right back to sleep. And the hotel layout is difficult to maneuver. Being located in a city high-rise is difficult, but needing to go up in an elevator to the 16th floor to register and then down to the rooms are difficult and inconvenient. It is difficult to remember where you need to go, up or down! And the room keys are set to automatically disconnect on check out day, but since we extended our stay the keys needed to be redone several times, locking us out of our rooms at inconvenient times, and having to go up and down to the lobby to get them rekeyed. Since the rooms and lobby are up and down floors, it seems that you have to continually spend time in the elevator going between floors. Not the best experience."

"Incredible Japanese style hotel with western rooms. "

"Clean room and bar was nice "

"Very good "

"Great location, easy to get to everywhere with trains downstairs. It rained a few days while were we there but we had no problems because the trains were downstairs and we also travel through the underground walkways. Very convenient with tons of restaurants nearby and a supermarket downstairs that had everything. The room was very clean and the AC worked great. I look forward to staying here on my next trip to Osaka."