Reception

Reviews of OYO Hotel Kingsville - Hwy 77

2.5 out of 5
OYO Hotel Kingsville - Hwy 77
3334 S US Highway 77, Kingsville, TX

Reviews

6.6
Rating 10 - Excellent. 40 out of 145 reviews" "
Rating 8 - Good. 33 out of 145 reviews" "
Rating 6 - Okay. 23 out of 145 reviews" "
Rating 4 - Poor. 21 out of 145 reviews" "
Rating 2 - Terrible. 28 out of 145 reviews" "

6.6/10

Cleanliness

7.6/10

Staff & service

6.2/10

Amenities

6.2/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

4/10 Poor

Jose

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Room was dirty and location felt unsafe.
Stayed 1 night in May 2024

4/10 Poor

Yvette

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
About 71.00 n plumbing was poor, microwave did not work, tv in poor condition. Last but not least, fridge (freezer portion) was dirty. Due to the poor plumbing, we asked for a plunger n they didn’t accommodate one. “That they didn’t have one” Overall not worth it!!!
Stayed 1 night in Mar 2024
Response from Joey on 2 May 2024
We are sorry to hear about your experience, Yvette! Being a visitor, we expect everything is perfect. Do not worry, we have shared the feedback to our relevant team immediately to rectify the issue. We hope to serve you better in the future. Regards, Joey

2/10 Terrible

BookableDeer

Business traveller
Disliked: Cleanliness, property conditions & facilities
My room smelled pretty badly
Stayed 2 nights in Mar 2024
Response from Joey on 2 May 2024
We are sorry to hear about your experience, BookableDeer! Request to consider this as an off case, as cleanliness is one of the basic priorities in our hotel. Do give us another chance to host you soon and we will ensure that you experience the comfort and hospitality we are known for. Regards, Joey

8/10 Good

Edgar

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Low price
Stayed 3 nights in Mar 2024

2/10 Terrible

Jesus

Travelled with family
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
The place was poorly furnished and the room had a musty smell and had black mold in bathroom
Stayed 3 nights in Mar 2024
Response from Tim on 2 May 2024
Hi, Jesus! We are very sorry that you have had an uncomfortable experience with us. Cleanliness is something about which we are particular and can not compromise, of course, we never want our visitors to face these problems. Thank you for raising this problem, and be assured that we will take this up and address it immediately. In case something else please contact us. Regards, Tim

10/10 Excellent

Edward

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fits my budget.
I come in about once a month and Clara is very nice. The furnishings are very old and dated but the room is very clean and its quiet. So if you're are looking for a clean room that's inexpensive this is your hotel.
Stayed 1 night in Jan 2024

2/10 Terrible

Ena

Stayed 1 night in Feb 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2024

2/10 Terrible

Baltazar

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel room was infested with cockroaches. When notified manager they refused to issue a refund. Had pictures with evidence.
Stayed 1 night in Jan 2024
Response from Ammy on 6 May 2024
Apologies for the problems you had faced, Baltazar! We have made a note of your experience this time. Rest assured, we will strive in the future to ensure a great stay with us. Regards, Tim.

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Roach infested
The stay was not good at all. The room as not in good shape, the bed was not comfortable and the room was infested with roaches. I killed several before trying to go to sleep and had to sleep with the lights on in hopes to control the movement of the roaches. This site needs to be treated for pests immediately.
Stayed 1 night in Jan 2024
Response from a on 4 May 2024
Apologies for the problems you had faced. We have made a note of your experience this time. Rest assured, we will strive in the future to ensure a great stay with us. Regards, Tim.

2/10 Terrible

Guytano

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Don’t. Just don’t. It’s not worth it. There is a reason it’s the cheapest in town. It’s gross. Roaches everywhere. Cigarette burns on the bed. I can keep listing this but literally there is nothing clean. It needs to be condemned.
Stayed 1 night in Jan 2024
Response from Ammy on 6 May 2024
Hi, Guytano! We are sorry for the trouble that has caused. We would like to thank you for sharing such valuable reviews. Definitely we can work on it to make sure that your next stay turns out to be awesome. Regards, Tim.

6/10 Okay

Israel

Liked: Staff & service
Is ok if you just want to nap before keep driving.
Stayed 1 night in Dec 2023
Response from Ammy on 6 May 2024
Hi, Israel! Thank you for sharing your feedback. We have cascaded the same to our concerned team to keep up with your expectations. Have a great day! Regards, Noah.

10/10 Excellent

Edward

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for the price.
I stay here every other month. Its older hotel and very dated but its clean and quiet with ample parking. I have no complaints and Clara is very nice.
Stayed 1 night in Dec 2023
Response from Dewi on 22 Jan 2024
That is great to hear, Edward! Thank you for joining our family, and we will always aim to live up to your standards. Regards, Dewi

2/10 Terrible

Dustin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
DO NOT STAY HERE. This place has bed bugs and cockroaches everywhere. I stayed one night and woke up seeing how infested the room was. I was fortunate enough to get my refund.
Stayed 5 nights in Dec 2023
Response from A on 6 May 2024
Apologies for the problems you had faced, Dustin! We have made a note of your experience this time. Rest assured, we will strive in the future to ensure a great stay with us. Regards, Tim.

2/10 Terrible

Edward

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
ROACHES...was one of the worst nights of my life. Afraid of them crawling on me.
Stayed 1 night in Nov 2023
Response from Ammy on 6 May 2024
Apologies for the problems you had faced, Edward! We have made a note of your experience this time. Rest assured, we will strive in the future to ensure a great stay with us. Regards, Tim.

6/10 Okay

Alvin, Winnipeg

Travelled with partner
Liked: Staff & service
Clean quiet room
Stayed 1 night in Nov 2023
Response from Joey on 22 Jan 2024
Hey, Alvin! Thanks for rating us positively. We do apologize for the hassle you faced. We have forwarded your feedback to our concerned team to ensure your next visit is more comfortable and relaxing. Regards, Joey

6/10 Okay

Anna

Stayed 1 night in Nov 2023
Response from Joey on 22 Jan 2024
Hi, Anna! Thank you for rating our services. We understand that you are not completely satisfied with the experience. Do not worry, our dedicated team is working on continuous improvements and overall satisfaction of our valued guests. Regards, Joey

10/10 Excellent

Edward

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Inexpensive but nice.
I stay here about every other month. The hotel is old and very dated but the room is clean and quiet and the bed is comfortable. There is a refrigerator and Microwave in the room, no coffee maker but it is available in the lobby.
Stayed 1 night in Nov 2023
Response from Ammy on 6 May 2024
Hi, Edward! Thank you for your support, your feedback made it into our day. We hope to regularly amaze you with our services. Regards, Tim

2/10 Terrible

Rachel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rude Staff
The hotel was dirty. The towels, sheets, toilet, and shower were disgusting. Additionally, the staff were beyond rude. Starting at 10:20 am we received loud knocks every 5 minutes at the door “reminding” us that check out was at 11.
Stayed 1 night in Oct 2023
Response from Tim on 5 Dec 2023
Hi, Rachel! We are very sorry that you have had an uncomfortable experience with us. Cleanliness is something about which we are particular and can not compromise, of course, we never want our visitors to face these problems. Thank you for raising this problem, and be assured that we will take this up and address it immediately. In case something else, please contact us. Regards, Tim

10/10 Excellent

Thomas

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Loved the beds. Very comfortable.
Stayed 1 night in Oct 2023
Response from Noah on 5 Dec 2023
Thank you for your appreciation, Thomas! We hope to give you a consistent service every time. Regards, Noah

2/10 Terrible

Orlando

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The property will the room was dirty there was a bunch of hair in the restroom It was roaches all in the room the restroom looks extremely old and the TV cable was horrible. Would not recommend to anybody and will no longer stay there ever
Stayed 1 night in Oct 2023
Response from Noah on 5 Dec 2023
Sorry to hear this, Orlando! Please consider the issue of cleanliness as an off case, as it is one of our highlights. Do give us a chance to host you again and we will make sure that you experience the comfort and hospitality we are known for. Regards, Noah

10/10 Excellent

Grzegorz, montreal

Stayed 1 night in Oct 2023
Response from Noah on 5 Dec 2023
Thank you for your appreciation, Grzegorz! We hope to give you a consistent service every time. Regards, Noah

10/10 Excellent

Edward

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will continue to stay here.
A basic no frills hotel. Dated but very clean and quiet.
Stayed 1 night in Sep 2023
Response from Ava on 17 Oct 2023
We are delighted to hear your words of praise, Edward! We will ensure to provide consistent services for your future stays too. Have a pleasant day ahead. Regards, Ava

10/10 Excellent

Jeremy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from Ammy on 4 May 2024
Hi, Jeremy! We are glad you have taken time out to rate us highly. Having your love and encouragement we feel blessed. Regards, Tim.

10/10 Excellent

Jesse

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
OYO has been by far the best hotel I’ve been at so far! Great service great prices and helpful and friendly staff!
Stayed 1 night in Sep 2023
Response from Ava on 12 Sept 2023
Hi, Jesse! Your kind words of appreciation always motivate us to serve you even better than before. Stay connected with us and we will put in our continuous efforts to retain this love. Wish you an amazing day ahead. Regards, Ava

6/10 Okay

Doyle J

Liked: Staff & service
no amenities close, older rooms, building needed repairs. the people were nice and helpful
Stayed 1 night in Aug 2023
Response from Dewi on 13 Sept 2023
Hey, Doyle! Pleased to know you had an awesome stay with us. This is something which always encourages us to serve you even better. Looking forward to hosting you soon. Regards, Dewi

6/10 Okay

Diana M

Liked: Property conditions & facilities
Disliked: Room comfort
Stayed 1 night in Aug 2023
Response from Ava on 12 Sept 2023
Hi, Diana! We are sad to see that you are not satisfied with our services. Be assured, we will strive day and night to ensure a comfortable stay in the future. Regards, Ava

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We Really enjoy it.
Stayed 1 night in Aug 2023
Response from Dewi on 13 Sept 2023
Heartfelt thanks for saying that, Teresa! This adds more responsibilities to our shoulder to ensure that your journey in the future is nothing more than fantastic. Regards, Dewi

10/10 Excellent

Jerry

Liked: Cleanliness, staff & service, room comfort
its a good hotel. Could use some internet love and love on the chair, but I had a good stay. Would definitely recommend if you are in need of a cheap room overnight
Stayed 2 nights in Jul 2023
Response from Ammy on 16 Jul 2023
Hi, Jerry! Thank you for your support, your feedback made it into our day. We hope to regularly amaze you with our services. Regards, Tim.

8/10 Good

Thomas

Travelled with family and small children
Liked: Staff & service, property conditions & facilities
The stay here was fine.
Stayed 1 night in May 2023
Response from Barbara on 18 May 2023
Hi, Thomas! We are sorry that the stay turned out to be an average one. We have updated the feedback and the issues that troubled you with our team. Regards, Barbara

8/10 Good

Edward

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Oops !
I've stayed here a few times before and I will continue to stay here but this time housekeeping dropped the ball. There was no ice bucket, towels or toiletries. The front desk did remedy the situation.
Stayed 1 night in May 2023
Response from Ammy on 10 May 2023
Hi, Edward! Thank you for sharing your feedback. We have cascaded the same to our concerned team to keep up with your expectations. Have a great day! Regards, Noah.

10/10 Excellent

Alberto, Falfurrias

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff
Stayed 2 nights in Mar 2023

10/10 Excellent

Edward

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I'll stay here again
Great value for the price.
Stayed 1 night in Mar 2023
Response from Dewi on 18 Mar 2023
That is great to hear, Edward ! Thank you for joining our family, and we will always aim to live up to your standards. Regards, Dewi

6/10 Okay

Sheri

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
It reminded me of a run down hotel. No comforter on bed no phone in the room. Old towels. The cable tv connection was not clear. No Wi-Fi!! I was not impressed at all was nothing like the pictures showed.
Stayed 3 nights in Feb 2023
Response from Ava on 2 Mar 2023
Hi, Sheri! We are extremely apologetic to know that your experience with us has not been a pleasant one and we will work on your feedback, to ensure that the related issues are carefully monitored and eliminated to their maximum extent. Regards, Ava

4/10 Poor

wayne

Stayed 1 night in Jan 2023
Response from Ammy on 26 Jan 2023
Hi, Wayne! Thank you for taking your precious time to check us out. We apologize for the disappointment and we will surely make every effort to keep to your standards in the future. Regards, Tim.

10/10 Excellent

Ron

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
The place is excellent
Stayed 1 night in Dec 2022
Response from Eva on 4 Jan 2023
Hey, Ron! Thank you so much for acknowledging our efforts and rating us positively. We shall never stop pleasing you with our services. Regards, Eva

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service
Best value in the area
Best value in the area. Clean rooms, friendly staff. Was missing a blanket and towels but the manager Paul was right on it. Had to learn the hot and cold was reversed. Paul even quieted some rowdy young guys which I respected
Stayed 1 night in Dec 2022
Response from Eva on 4 Jan 2023
Heartfelt gratitude for sharing this, Guest! This brings more responsibilities on our shoulder to ensure your future visit is nothing less than amazing. Keep this love coming :) Regards, Eva

10/10 Excellent

Joseph

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, safe, friendly staff, good parking, and priced reasonably. Food options in the area are good. I will stay here anytime that I am in the area.
Stayed 1 night in Dec 2022
Response from Eva on 4 Jan 2023
Hey, Joseph! Your review made our day. Reviews like yours are what keeps us going the extra mile to serve better in the future. Regards, Eva

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Not bad.
It was inexpensive. The issues I saw, the shower curtain should be changed and maybe work on the bathtub. The chain lock was broken.
Stayed 1 night in Nov 2022
Response from Ammy on 1 Dec 2022
Hi, thank you for sharing your feedback. We have cascaded the same to our concerned team to keep up with your expectations. Have a great day! Regards, Noah

10/10 Excellent

raymond

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious room. Quiet ac/ heating unit.
Stayed 1 night in Nov 2022
Response from Ammy on 23 Nov 2022
Hi, Raymond! Thank you for your support, your feedback made it into our day. We hope to regularly amaze you with our services. Regards, Tim

2/10 Terrible

JUAN

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
You get what you pay for never again sad .
Hi I am sorry to have to give you a very bad review while it was very low rate I see why the room was very dirty and dusty dead bugs and dirty floors mold and bed were stained. I cleaned the tv screen it was dusty and the toilet keep running handle came loose and was noisy all night . Not a very pleasant stay . I will not be staying there again especially since Managment did not show interest in my situation. I feel mislead from pics on website
Stayed 2 nights in Sep 2022
Response from k on 20 Oct 2022
We never expect any of our guests to face this kind of problem. Since understanding the kind of hassle faced by our guests, we are highly apologetic. We have shared this with our team to take the appropriate steps to ensure that it does not happen again. Regards, Kate

2/10 Terrible

JORGE

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No towels in room had to call and go to the front desk for towels. Mold all around the refrigerator. Spiders and flies inside the room. Alot of people walking around late night up and down around the rooms. Scary unsafe environment.
Stayed 1 night in Aug 2022
Response from Jon on 19 Aug 2022
Hi, we are sad to see that you are not satisfied with our services. Be assured, we will strive day and night to ensure a comfortable stay in the future. Regards, Jon

10/10 Excellent

Lyannette

Stayed 1 night in Aug 2022
Response from Ammy on 19 Aug 2022
Hi, Lyannette! Thank you for being with us. Looking forward to your continued love and support. Regards, Amelia.

8/10 Good

Jose

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022
Response from Christina on 26 Jun 2022
We appreciate your positive rating, Jose! We do take pride in serving our guests an amazing experience. Regards, Christina!

10/10 Excellent

Edward

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
You cant beat the price for what you get,
Its a older hotel so don't expect the Waldorf, that being said my room was clean and the AC was cold.
Stayed 1 night in Jun 2022
Response from Simon on 10 Jul 2022
Thanks for rating us positively, Edward! Glad to see that the services offered by us meet your expectations, we will endeavor to keep it up. Regards, Simon

2/10 Terrible

Juan

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were disgusting, bed sheets were noticeably dirty and had bugs, pillows smelled bad, hands felt oily after touching anything on the bed. Asked for a different room and the 2nd room had a a/c that didn’t work as well as a dirty bed. Front desk staff was terrible and no help after I told him the second room was disgusting as well, if you’re the type of person who likes to sleep in a clean bed don’t stay here. Spend the extra 20$ a night and stay at the ecolodge down the road it was way better.
Stayed 2 nights in May 2022
Response from Ammy on 11 Jun 2022
We are sorry to know this, Juan! Thanks for notifying this concern to us. We will surely escalate this to the relevant team to take corrective action and to make sure it is not repeated in the future. Regards, Amelia.

8/10 Good

Adrian

Liked: Cleanliness, property conditions & facilities, room comfort
Not Bad
For the price it was great! It’s not the four seasons but if you’re looking for a nice place where you have a comfortable bed and air-conditioning it’s great. It’s in a safe area as well. I would definitely recommend
Stayed 1 night in May 2022
Response from Simon on 29 Jun 2022
Hi, Adrian! Thanks for rating our services, please rate us again with your kind words. Looking forward to hosting you again soon with a pleasant experience. Regards, Simon

6/10 Okay

Pedro

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in May 2022
Response from Christina on 17 May 2022
Hi, Pedro! We regret the unpleasant experience you had with us. We are continuously working for improvement and we assure you it is awesome. Regards, Christina!

4/10 Poor

Gilbert

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Knights inn/ OYO hotel sucks
The hotel is like Ghetto environment room is smelly and scary will never stay here stay away.
Stayed 1 night in Apr 2022
Response from Cheshta on 3 May 2022
Apologies for the problems you had faced, Gilbert! We have made a note of your experience this time. Rest assured, we will strive in the future to ensure a great stay with us. Regards, Ivy

8/10 Good

Edward

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
You can't beat the value you for the price you pay
Older hotel thats still OK. My room was clean and had all the usual amenities. My only negative is that the Direct TV kept dropping out and weather wasn't even bad.
Stayed 1 night in Apr 2022
Response from Ammy on 6 May 2022
Hi, Edward! Thank you for sharing your feedback. We have cascaded the same to our concerned team to keep up with your expectations. Have a great day! Regards, Amelia.