Very poor quality on all aspect, except the building exterior
Everything from checking in to checking out was just a waste of money and time
Poor communication, no one picks up the phone from the room, reception, house keeping, 0 all no one answer over 10 trials of call
- dirty bathroom with hair remains and stains and spots everywhere
- burned out table marks and justified as ( it is permenant) but 5 star hotel shouldnt have permanently damaged in-room furniture!!!
-Sink was blocked and called for plumbing
-One of the ligh bulbs didnt switch off all night and there was no way to switch it off unless i take off the power Card which left me without AC ..
-Towels and pillows were extremely worn down and in poor condition
- lobby restaurant: from putting in the order till food came to the table 55 minutes
- soaps and dental kits are the cheapest materials i have seen
- this was supposed to be 5 star hotel with almlst 400USD per night.