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Reviews of Scafell Hotel

3 out of 5
Scafell Hotel
Rosthwaite, Keswick, England

Reviews

8.8

Excellent

Rating 10 - Excellent. 27 out of 56 reviews" "
Rating 8 - Good. 24 out of 56 reviews" "
Rating 6 - Okay. 2 out of 56 reviews" "
Rating 4 - Poor. 2 out of 56 reviews" "
Rating 2 - Terrible. 1 out of 56 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Stephen

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We loved the location of the property and the grounds…. Our room was comfortable and practical, although it looked a bit tired in places I think it just added to the character of the place… We will be back
Stayed 2 nights in Nov 2023

8/10 Good

Charles

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023

2/10 Terrible

Dewi

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Extremely unhappy
Always make a booking based on your recommendations. This was categorized as fabulous, quite angry when we left early as it was a horrendous stay. Booked for two nights left after one even though we had to pay for the full two nights. The review said free public Wi-Fi but was informed not available in the room. When we explained that we needed Wi-Fi we were told that we could have another room with Wi-Fi but it would cost us another £200! We were told that there was Wi-Fi down in the ground floor, but we had to walk around to find somewhere for a decent signal. I didn’t sleep all night as the pillows felt like bouncy spounges and it was hot under the douvay and cold in the room. It took 20 minutes drive to the nearest civilization. Would not have booked this hotel if the description by yourselves were more accurate. Hated the hotel but very disappointed with hotels.com
Stayed 2 nights in Jun 2023

10/10 Excellent

Satish

Stayed 1 night in Jul 2023

10/10 Excellent

Terry

Stayed 3 nights in Jun 2023

8/10 Good

Mr A

Stayed 4 nights in May 2023

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were very friendly and couldn’t do enough. The property on the outside could do with a bit of spruce up as it was looking a little tried. If you are looking for a low key stay with a quiet ambience this is for you. I will be coming back as both me and the wife enjoyed the whole experience and look forward to coming back.
Stayed 2 nights in May 2023

8/10 Good

Annette

Stayed 2 nights in Feb 2023

10/10 Excellent

Bryan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An excellent experience at the Scafell Hotel with such a friendly atmosphere. The staff were lovely and the food was amazing. When we had our Christmas lunch it was a lovely touch that the owner came around the room to welcome all of his guests. The open fires in the bar and lounge made it such a cosy and welcoming place to stay. I would definitely recommend the Scafell and look forward to returning one day.

8/10 Good

Andrew

Stayed 2 nights in Nov 2022

8/10 Good

James

Business traveller
Liked: Cleanliness, staff & service, room comfort
Nice Hotel. Great Location.
Nice Hotel in a great location. Room was very clean and well presented. Its not a gleaming modern Hotel but that would feel out of place. The decor is very traditional and I loved the old photo's dotted around the place. Excellent breakfast. Staff were friendly and helpful. Only negative would be that the outside paintwork could do with a refresh.
Stayed 3 nights in Sep 2022

8/10 Good

Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2022

10/10 Excellent

Esme J.

Stayed 1 night in May 2022

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2022

10/10 Excellent

Fiona

Liked: Cleanliness, property conditions & facilities, room comfort
Excelent Stay
Excellent three night stay very comfortable excellent food
Stayed 3 nights in Feb 2022

10/10 Excellent

Aryazaid

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location for hiking and nature soaking. Great staff. 👍
Stayed 1 night in Feb 2022

10/10 Excellent

Lucinda

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely
Stayed 3 nights in Oct 2021

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great spot
Great Hotel .. would stay again
Stayed 2 nights in Oct 2021

8/10 Good

Sara

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely location, great shower nice sitting rooms. The staff who were there were excellent but like most British hotels they were sadly understaffed in the restaurant and cafes leading to very limited items on the menu which were temporarily the same in the main restaurant and the bar
Stayed 3 nights in Sep 2021

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2021

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

4/10 Poor

A

Disliked: Staff & service, property conditions & facilities, room comfort
Disappointing
This was a disappointing stay. On arrival we were told that hotels.com had made a mistake with the booking and we had been given a twin room not a double. No apology or offer to even push the twin beds together. After a long day hiking in the Lakes we were ready for some food. The hotel advertises restaurant and bar. The restaurant was fully booked already. The bar ran a first come first served system in two sittings 6pm and 8pm. It was 7pm, we were told by reception to speak to bar staff, bar staff seemed very pessimistic about our chances of getting food at 8pm. Basically we had to take our chances in the free for all. Not the relaxing night we had hoped for. Ended up driving back to Keswick for food. The twin room was not clean, see photo of headboard. Positives... lovely location and breakfast was very nice. I would not stay here again and it certainly is not worth the price tag.
Stayed 1 night in Jun 2021

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2020

10/10 Excellent

Adam

Stayed 3 nights in Aug 2020

8/10 Good

Michael

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Nov 2019

8/10 Good

Verified traveller

Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveller

Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveller

Stayed 2 nights in Jun 2019

8/10 Good

Verified traveller

Nice hotel in Rosthwaite
The hotel has nice, well appointed rooms. The bathrooms are especially good. The hotel has a main restaurant which is quite posh, but there's a walkers bar around the corner (part of the hotel) which is much better if you've been out walking all day. The only downside is they don't serve food till 6pm. Breakfast is good with a decent cold selection and a hearty cooked option too.
Stayed 1 night in Aug 2018

10/10 Excellent

Jackie, Derbyshire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel would definitely stay again
Comfy beds, modern bathroom with shower gel and shampoo. Tea and coffee in the room with biscuits and bottled tap water. Great staff and parking was good. Will definitely return
Stayed 2 nights in Jun 2018

8/10 Good

Alan

Liked: Staff & service, property conditions & facilities, room comfort
2 days at the hotel, one meal in the restaurant, one in the bar. Comfortable room, good fast service in the bar despite very busy on a Monday evening. Some chairs in the room looked rather shabby, some black specs came out of the whirlpool bath. Walking from the door is excellent
Stayed 2 nights in Aug 2017

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

David, Royton

Liked: Cleanliness, staff & service, room comfort
Not really a dog friendly hotel
Hotel staff were really good. Even though the hotel claims to be dog friendly, you cannot take your dog into the breakfast dining area and are asked to leave your dog in your car whilst you eat. Fortunately, a member of staff on hotel reception offered to look after our dog so we could have a breakfast. No mobile signal at all in the area and can only get wifi in hotel reception.

10/10 Excellent

Colette, Melton Mowbray

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bank holiday treat.
Had a great stay at the Scafell Hotel. All the staff were attentive, friendly and professional. The hotel has a great feel to it. It's an eclectic mix of the new and old. The room was a good size, you know how much kit you have when you're walking and the bathroom was fab, hot water, hot towels, great shower and bath if you needed to soak. We loved the hotel, the Riverside bar, where the food was very good and reasonably priced. The location is amazing. We have stayed at several locations throughout the Lakes and would happily return to this one. There really is something about it!

8/10 Good

Grandma Lynn, Carlisle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Christmas in the Lakes
We have just spent a lovely Christmas in the Lakes. Our experiance was one of total relaxation, with good food and company.

4/10 Poor

Shayma, London

Disliked: Property conditions & facilities, room comfort
Overpriced hotel in good location
Borrowdale is a great location, and the hotel could be good value, if only the rooms had been redecorated in the past 10 years and/or it didn't cost £130 a night. Very old fashioned. Lounge areas were OK. Food in the bar was mixed; 2 of 4 meals good. Staff friendly enough.

8/10 Good

Monika, Douglas

Liked: Cleanliness, staff & service, room comfort
Scafell hotel service excellent
All the staff were excellent ! !!! Food was good Location great Only negatives Room smelled musty & the shower wasn't powerful but the service, food & location made up for it.

8/10 Good

Mary, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly, comfortable hotel in a beautiful spot
Our room was comfortable, spotlessly clean, and had all the amenities we wanted (except for WiFi, which my son was a bit disappointed about). WiFi is only available in a designated public room on the ground floor. When we asked to book for the restaurant, we were advised to eat in the bar (which I hadn't known about), as it was more child-friendly; this was great advice. Overall, the food was good and the service excellent. We had a good night's sleep in a room overlooking the river.

10/10 Excellent

Joan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Anna, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location for a weekend walking getaway
We had a very enjoyable stay at the Scafell Hotel as part of a quick weekend walking getaway. We arrived late at night and were warmly greeted at the reception. Our room was spacious, clean and had a very comfortable king-size bed. The decor was a tasteful combination of old with new features. The bathroom was newly decorated, with double washbasins and an impressive whirlpool bath. Wifi is only available downstairs but there are a number of sitting rooms to lounge in in the evenings. The breakfast menu was generous and tasty with a lot of different cooked options. We didn't bring a car with us but the hotel is situated right in the middle of the Borrowdale valley within easy walking distance of Glaramara, Great Gable, High Spy and Derwentwater and right next to a bus stop with buses to Keswick and Honister Pass. We ate in the evenings at the hotel bar at the back of the hotel, which serves a hearty menu and good beer. Lovely stay - would definitely recommend it!

8/10 Good

Alan, Woodford Green

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet, welcoming and dog friendly.
Exactly what we were looking for. A quiet hotel, (gay)friendly staff and a pub that had a selection of great ales and food within spitting distance. What an additional joy finding out that it was also dog friendly too! The residents' bar and lounge were relaxing and service very personl.Highly recommended. So handy too for walking we didn't even need to use the car. The only thing I couldnt work out was why that didn't use low energy light bulb in the room we had?

10/10 Excellent

Carl, Burton upon Trent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Scarf ell Hotel is Top of the Mountain
Great little hotel in the back of beyond, eat in the pub bar and you will not be disappointed. Get location for Via Ferrata at Honister. Very friendly staff, reception staff couldn't do enough for us... brilliant.

8/10 Good

Chris, lytham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly hotel, close to many walks
Had to request a room change due to broken toilet and funny smell, but the issue was handled well and the second room was a delight. Excellent staff and great food in the bar area.

10/10 Excellent

Mike, Rainford

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A lovely hotel in a great location.
we particularly enjoyed the warmth, atmosphere and food in the a Riverside Bar.

8/10 Good

Raul, Davao, Philippines

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice quiet hotel
The hotel itself is wonderful with the rooms among the best I've seen at any price in the Lake District. The toilet and bathroom very clean, spacious and thoughtfully included things like cotton buds and lotion moisturisers. The only reason I deducted a star was because it was some distance away from Keswick and Borrowdale. But if you have a car, that would not be a problem. Also there are regular buses that go from Keswick all the way to Scafell Hotel. The two parking lots are ample enough for all guest cars. I would definitely stay there again.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

8/10 Good

Mrs T

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
This hotel is in a great location, with plenty of good walking right from the door. The hotel room was a bit dated, but was perfectly clean, so no real complaints. The breakfast was also good. I would stay there again if visiting that part of the lakes.

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort
Car park for 4x4's
The room was nice and, apart from the wardrobe, was clean and the beds were comfortable. We were right above the bar but fortunately it closes quite early. For dinner we walked a mile to an Inn both nights as the lunch we had in the bar when we arrived took nearly an hour to arrive and was not all that good. The alternative was a rather expensive fixed price 3 course menu in the hotel which did not look too inspiring. Judging by how empty it was others thought the same. There is Wi-Fi available apparently but it seems like you would have to stand in the reception to use it? The overflow car park is in very poor condition and I heard a few cars grounding over the bumps and holes. There was a good selection of real ales in the bar and the bar staff were efficient and pleasant. We did ask for a bulb to be changed in the room but that did not happen.

8/10 Good

Rose, Bristol

Liked: Staff & service, room comfort
Very nice hotel and wonderful location
The staff were very nice and friendly, although, I was accused of 'joking' when asked if I could order room service breakfast when checking into the hotel. The hotel did suffer from a couple of leaks whilst we were there, but in fairness, it did rain very hard whilst I was there for 4 days. The breakfast was good and the dining room pleasant. Food in the pub, attached to the hotel, was sufficient to sustain us following a long days hiking. Eating locations within the hotel are a bit confusing, more information on this should be made available. During a warm evening, it would have been nice to eat outside, but this was not allowed.