Travel to Kerta

I was welcomed with a beautiful letter, towel animal & a decorated tub. The property was very clean and well-maintained. The views from our room was breathtaking. The staff was beyond amazing! They were very nice, helpful and friendly - unmatched. The spa was so relaxing. The massages were relaxing but it was cold inside. So for me, that was a bit uncomfortable. However, they fixed that immediately. The restaurant was inviting and hosted events during the week.

Extremely well presented villa, great size for solo travel or a romantic getaway. Staff were amazing and as always very friendly. Breakfast was really good and I we’ll definitely be staying here when I’m back in Bali

I had a beautiful one hour full body massage from the therapist. She uses oils that are produced by the owner. My wife and I enjoyed two glorious days at the retreat. The rooms and verandahs are astounding with particular care given to the quality of the building and its surrounds. All our meals were served by experienced friendly staff and nothing could be faulted. We could truthfully say that no one would be disappointed with this lovely place. We were truly sad to leave.

We were quite disappointed. We were expecting a lot considering the resort’s ratings. Check in was 3pm. We arrived at 4:20pm and our room still wasn’t ready. When we got to our room at 6pm there was no extra bed which we’d paid for. We had a package including canapés and cocktails 4:30-6. We ordered right on 4:30 but it took half an hour for any food or drink to come. Canapés were one miniature chicken wing and a dollop of dip with a few vegetable sticks each. All pool beds were taken early morning. People had reserved them with their belongings. Breakfast was very average. On the plus side… the ocean view rooms were spacious and a staff member gave the kids a complimentary icecream and teddy. We wouldn’t stay here again. Unfortunately it wasn’t worth the huge amount of money we paid for the inclusions and rooms.