Hotel Dekat Kenova City Hall

"The smell from the refinery was in the room the whole time coming in through the wall unit. It was horrible. "

"It was good."

"Parking was a challenge at times."

"Inspite of that We checked in late, they did not clean our bedroom upon arrival, there were hairs all over the bathroom sink, dirty toilet seat, brown-looking stained sheets and the carpet was visibly not vaccumed , it was a very disappointing experience. We called front desk for a refund but they gave us another room upstairs that was more decent . "

"The property is lovely, the staff is top tier, Special thanks to Ms. Ricky for her amazing support and commitment to customer service. She was so helpful as it was my first of many stays in KY."

"The night staff lady on the walker was not helpful or friendly she was more worried about getting outside to smoke cigarettes than help the guests very rude and unattentive but the rest of the staff made up for her horrible customer service"

"Great last minute stay!"

"Everything was ok"

"you have to check in before 10pm or they will cancel your reservation. It doesn’t say this on the site when booking. Also, there isn’t a phone number to call for the front desk to get ahold of anyone at the motel. The number sends you to a call center not located on site. "

"Everything was fine except for the coffee, both in the room and at breakfast. Good coffee goes a long way to ensure a pleasant stay. And their coffee is barely drinkable."

"Very friendly staff, clean place. This is the only place we stay at while visiting several times a year!!"

"Yes "

"Absolutely loved it nice and clean friendly staff and the pool and hot tub was amazing!"

"Our room was invested with lady bugs. Changed rooms and very accommodating. Other room was good"