Lobby sitting area

Reviews of Kennebunkport Captains Collection

4.5 out of 5
Kennebunkport Captains Collection
6 Pleasant Street, Kennebunkport, ME

Reviews

9.2

Wonderful

Rating 10 - Excellent. 321 out of 440 reviews" "
Rating 8 - Good. 84 out of 440 reviews" "
Rating 6 - Okay. 22 out of 440 reviews" "
Rating 4 - Poor. 4 out of 440 reviews" "
Rating 2 - Terrible. 9 out of 440 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Mark

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great old mansion. Breakfast was good and staff was friendly. Very convenient to downtown area and numerous restaurants. Room itself had wallpaper coming off the walls and bed was very creaky.
Stayed 2 nights in May 2024

10/10 Excellent

Joyce

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful experience. Everything was grand!!
Stayed 1 night in May 2024

10/10 Excellent

Danielle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a very cute and cozy room. The Jefford’s house was decorated beautifully. Very friendly staff! And a great continental breakfast!
Stayed 2 nights in May 2024

10/10 Excellent

Martin

Liked: Cleanliness
Stayed 1 night in Apr 2024

10/10 Excellent

Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Felt very privileged to have the opportunity to spend a night in an incredibly historic house in a beautiful quiet residential neighbourhood
Stayed 1 night in May 2024

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
The house and property were well taken care of. Our room on the third floor was quite small for the price.
Stayed 2 nights in May 2024

10/10 Excellent

Sheri

Stayed 1 night in Apr 2024

10/10 Excellent

Todd

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful historic property, felt like a stay in a museum. Room was large, comfortable, bathroom was clean with an excellent shower. Great location in a historic neighborhood abutting a shopping area and steps away from the harbor.
Stayed 2 nights in Mar 2024
Response from KCC on 2 Apr 2024
Hi Todd,Stoked that you were able to appreciate the rich history of our property and the surrounding area. Thank you for sharing your thoughts and we look forward to seeing you again one day soon. Until next time!

10/10 Excellent

paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from KCC on 12 Mar 2024
Hi Paul,Your 5-star review means the world to us.Hurry back!

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from KCC on 28 Feb 2024
Hi Megan,Your 5-star review means the world to us.Come back soon!

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staying in the off season is great if you want quiet and a more relaxed atmosphere. Breakfast was amazing, the room was clean, and the bed was super comfortable. I will say that the room can get pretty hot and there was no option to blow cooler air.
Stayed 2 nights in Feb 2024
Response from KCC on 27 Feb 2024
Hi Michael,Thank you for sharing this review and your tips for fellow travelers. We trust that you have officially found your home-away-from-home in the heart of Kennebunkport and we look forward to seeing you again soon.Until next time!

10/10 Excellent

babak

Liked: Cleanliness, staff & service, property conditions & facilities
Extraordinary
Stayed 1 night in Feb 2024
Response from KCC on 28 Feb 2024
Hi babak,Thank you for sharing this high rating.Come back soon!

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely get away
This is an amazing restored home that had a very friendly and helpful staff. The beds are antique style, so very cool but not the most comfortable. There are very lovely shops and restaurants in easy walking distance as well.
Stayed 3 nights in Feb 2024
Response from KCC on 28 Feb 2024
Hi Ryan,Thank you for taking the time to appreciate the historic charm of our reimagined Kennebunkport property and we are happy that you had an opportunity to explore the local city during the stay. We would love to welcome you again, and if we can offer any assistance in coordinating your return, please feel free to reach out. Warm regards!

10/10 Excellent

Matthew

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Very nice stay!
Stayed 2 nights in Feb 2024
Response from KCC on 28 Feb 2024
Hi Matthew,Thrilled that you loved the visit.Come back soon!

10/10 Excellent

michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend getaway
We had a wonderful, relaxing stay . This was my first stay here since it had new ownership, I had had regular stays there in years past, still a great place, but I do miss the way the inn had been decorated and accessorized in the past, it’s more trendy now and probably showing my age saying that,
Stayed 2 nights in Feb 2024
Response from kcc on 28 Feb 2024
Hi Michael,What a treat it was to welcome you to our property and we are stoked that you felt so relaxed and at home during the stay. Hope to see you again soon. Hurry back!

10/10 Excellent

George

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Homey, comfortable within walking distance to Dock Square
Stayed 1 night in Feb 2024
Response from KCC on 19 Feb 2024
Hello George,Thank you for your perfect score! We’re glad you enjoyed a comfortable stay and loved our central location. We’d enjoy sharing both with you again the next time you find yourself in the area, so please, keep us in mind! Wishing you well!

10/10 Excellent

Alice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Jefferd's House
I surprised my boyfriend with a one day/night trip to Kennebunkport for his birthday. We stayed at the Captain's Collection in the Jefferd's House, and it totally exceeded my expectations. Everything about this place was awesome. The staff made us feel so welcomed and the rooms were spotless, clean and super comfy. The living rooms were perfect for relaxing, reading and chatting with other guests during the day & enjoying wine by the fireplace at night. The location was great, very close to nice restaurants and adorable shops. We wished we had more time to spend another night. Telling all our friends about the experience and we can't wait to come back!
Stayed 1 night in Feb 2024
Response from KCC on 19 Feb 2024
Hello Alice,We’re warmed to read that you and yours enjoyed an extraordinary stay with us! It was our pleasure to have you and we’ll be sure to share all of your kind words regarding our grounds, team, location, and more with our broader group. We’d love to have you back with us, and of course, anyone else in your network that you may share your approval with! Until your return… Happy travels!

10/10 Excellent

Roger

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great old timey charming place! Staff was great!!3rd Floor is a hike up! Overall, would stay again!!
Stayed 2 nights in Feb 2024
Response from KCC on 19 Feb 2024
Hi Roger,We’d love to see you back and are glad that our charm and team left a stellar impression on you! If ever we can help you book a room that may better accommodate your needs, let us know your preferences ahead of your arrival and we’ll do our best to accommodate. See you soon!

8/10 Good

Juline

Stayed 1 night in Feb 2024
Response from KCC on 15 Feb 2024
Hello Juline,We appreciate you joining us and sharing your feedback! We’re fully committed to building on your previous experience, so please, join us again soon to enjoy what we trust will be an even more memorable stay. Take care!

8/10 Good

Lisa

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed in Room 11 of the Jefferds House. The building itself has a surprising yet stylish modern decor, unexpected in an antique home. Nicely done, though. My favorite space out of all the common areas is the breakfast room, a sunny space decorated in shades of green. Just lovely. We enjoyed our room on the third floor - a cozy and sunny nook that overlooks the park and has a glimpse of the ocean off in the distance. The only thing I hope they consider fixing is the bed in room 11. The frame is so creaky you can’t move muscle without it creaking loudly. I’m not exaggerating either. Any type of shifting or turning during the night was a sound event. I wanted to love it but that did affect sleep quality. The bathroom is a bit tight because there is a gorgeous and spacious tiled glassed-in shower - very nice. We checked in over at another home across the park which is part of the same hospitality group. We planned on going back over there to check out the common areas and gift shop in that building but never got a chance to before we left to go home. We would, however, love to go back at some point and perhaps try staying in that building (Nathaniel Lord) since we are fairly local.
Stayed 1 night in Feb 2024
Response from KCC on 6 Feb 2024
Hi Lisa,While we are delighted that you appreciated both the rich history of our property and the modern charm of our design, we also appreciate your feedback on the visit and how we might have enhanced your stay. Please know that your feedback is being shared with the team and we can't wait to WOW you when you return. Until next time!

10/10 Excellent

kiona, roxbury

Liked: Cleanliness, staff & service, property conditions & facilities
great service
Stayed 1 night in Jan 2024
Response from KCC on 26 Jan 2024
Hi Kiona,Stoked that you felt well taken care of during your stay and we invite you to join us again anytime.Come back soon!

10/10 Excellent

Elijah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible experience! Property was very well maintained! Staff was Exceptional! Food was homemade and delicious and rooms were so clean and nice!
Stayed 4 nights in Dec 2023
Response from KCC on 11 Jan 2024
Hi Tracey,Stoked that the vibe at or Kennebunkport property was perfect for your stay and we invite you to join us again anytime.Come back soon!

10/10 Excellent

Jack

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great place for a romantic, quiet getaway during NYE. Only negative I can think of is almost everything is closed which made it somewhat difficult to plan eating wise. Restos were open on NYE but just need to be sure to make Reses way in advance. Complimentary breakfast was delicious and the common area with fireplace is beautiful. We booked massages at the The Fifth Om which was a great way to start the new year. Look forward to coming back!
Response from KCC on 5 Jan 2024
Hi Jack,We loved serving as your home base in Kennebunkport for a festive New Years getaway and we are thrilled that you found our complimentary breakfast to be the perfect way to start your day. We are stoked that you had such a wonderful time and hope to make this an annual tradition for years to come.Until next time!

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay. Clean room very friendly staff and great breakfast
Stayed 1 night in Dec 2023
Response from KCC on 11 Jan 2024
Hi Michelle,Stoked that you appreciated the cleanliness of our property and the friendliness of the team. We can't wait to welcome you again.Until next time!

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely fantastic experience. The house was decorated for the holidays and the town was so festive. The staff could not be nicer or more accommodating. The complimentary breakfast was just what we needed to get started in the morning and we hardly wanted to leave the sofas with the fireplace burning everyday. Super cozy
Stayed 3 nights in Dec 2023
Response from KCC on 19 Dec 2023
Hi Amy,The feeling of love is mutual and we are thrilled that your visit to our hotel was absolute perfection. The Christmas Prelude is one of the most popular times of the year in Kennebunkport and we are delighted that you had such a festive experience. Thanks for joining us.Until next time!

8/10 Good

Sarah, Essex Jct.

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Captain Jefferd's is an old sea captains mansion. I have stayed here several times in the past before C19. It was always cozy and full of New England charm. Unfortunately the new owners, Larkin, have "modernized" the interior and in my opinion it does not reflect the New England charm it used to. No one is there to greet you when you arrive (as in former times). Had to track down a guest and ask where to check in & that was in another house across the street! While they did upgrade the atrium where breakfast is set out and it is nice, I miss the old charm of the sit down plated delicous morning breakfast at the very long dining table in front of the fireplace with the other guests. Now there is one hot item, quiche mostly, which unfortunately was cold.....have to heat it in microwave, some nice fresh made yogurt with fixings, some hard boiled eggs and usually a pastry. There is a keurig coffee maker, and a kettle to make your own coffee/tea. The oj was very good. There was milk and cream. In the afternoon they had some delicious cookies set out. The one STANDOUT employee there...the employee that went out of their way to make us feel welcome was DONNA. I give her a BIG SHOUT OUT....she was warm, gracious and full of information and we enjoyed talking with her. Our room, unfortunately, was not inside the Inn, but was an outer room that we had to go outside to get into the main house for breakfast. Just not quite as convenient. It was musty smelling.
Stayed 3 nights in Nov 2023
Response from KCC on 19 Dec 2023
Hi Sarah,What a treat is has been to welcome you time and again over the years and while it has been a pleasure to be your local home away from home, we regret that there were details of our recent stay that weren't quite what you were expecting. Please know that your feedback is being shared with the team and we look forward to WOWing you when you return.Until then!

10/10 Excellent

jeffrey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
one of the most beautiful places I have ever been. like going back in time.
Stayed 4 nights in Dec 2023
Response from KCC on 12 Dec 2023
Hi Jeffrey,Wow! What a joy it is to receive such kind words from you and we invite you to make yourself at home again anytime.Warm regards!

10/10 Excellent

Rafael

Stayed 1 night in Nov 2023
Response from KCC on 19 Dec 2023
Hi Rafael,Thank you for sharing this 5-star review. See you soon!

10/10 Excellent

Doug

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everyone we met was extremely nice and helpful. We enjoyed talking to the great people at Kennebunkport Captains Collection.
Stayed 1 night in Nov 2023
Response from KCC on 30 Nov 2023
Hi Doug,It was wonderful having the opportunity to welcome you and we hope that you are already planning a fantastic return.Until next time!

10/10 Excellent

Rose lee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from KCC on 15 Nov 2023
Hi Rose,We are thrilled that your visit was absolute perfection and welcome you to join us again in the months to come. See you soon!

10/10 Excellent

Nora

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best place to stay in Kennebunkport!
I stayed at the Nathaniel Lord Mansion in Kennebunkport. I stayed in the Nathaniel Lord premium king suite. Absolutely gorgeous! The fireplace, dark wood furnishings and darkening drapes made it cozy. I loved it so much. I stayed from Monday, October 23 until Monday, October 30. The staff was super friendly and welcoming. Housekeeping did a fantastic job every single day. The breakfast was always hot and delicious. Loved the huge Jacuzzi bathtub and was happy and surprised that the water pressure in the shower was exceptional. The bed and linens were like sleeping on a cloud. I will definitely be back!
Stayed 5 nights in Oct 2023
Response from KCC on 2 Nov 2023
Hi Nora,What a treat it is to have earned your high recommendation and we are thrilled that your stay in our premium King Suite at the Nathaniel Lord Mansion was everything you were hoping it would be. Thank you for highlighting how comfortable our clean and crisp linens were as well and if we can offer any additional assistance in coordinating your next reservation, please feel free to reach out.Come back soon!

10/10 Excellent

Nanci

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2023
Response from KCC on 29 Oct 2023
Hi Nanci,Your 5-star review means the world to us. Come back soon!

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from KCC on 27 Oct 2023
Hi Ian,Your high rating means the world to us. Thanks for sharing!

10/10 Excellent

Tina

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fab accommodations in an impeccably renovated Sea Captains mansion at the edge of the seaside village of Kennebunkport.
Stayed 1 night in Oct 2023
Response from KCC on 27 Oct 2023
Hi Tina,What a treat it is to read how impressed you were by the recent stay and we invite you to settle in again anytime.Come back soon!

10/10 Excellent

Annica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2023
Response from KCC on 27 Oct 2023
Hi Annica,Thank you for sharing your perspective on the recent visit.Hurry back!

10/10 Excellent

Joan

Stayed 2 nights in Oct 2023
Response from KCC on 15 Nov 2023
Hi Joan,Your 5-star review means the world to us and we thank you for sharing this review. Until next time!

8/10 Good

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was a bit of a disappointment. Staff were friendly. Walkable location.
Stayed 2 nights in Oct 2023
Response from KCC on 24 Oct 2023
Hi Timothy,We appreciate your perspective on the visit and are happy that you enjoyed the convenience of our central address. It was wonderful having you with us and we welcome you to join us again anytime.Warm regards!

10/10 Excellent

Lara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed is amazing, but truly the whole place is wonderful and well worth it! We decided to stay a second night—we will be back! Love it here!
Stayed 1 night in Oct 2023
Response from KCC on 20 Oct 2023
Hi Lara,We are thrilled that our cozy beds and comfortable guest rooms left you wanting a bit more time with us and we hope that you are already planning your return.Until next time!

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities
We thoroughly enjoyed our two nights at the Nathaniel Lord house. Our premium King room was exactly as described and we slept very comfortably. The light breakfast was tasty each morning, and the staff was attentive and helpful! We would stay there again for sure!
Stayed 2 nights in Sep 2023
Response from KCC on 13 Oct 2023
Hi Jennifer,The pleasure of hosting you was truly ours and we are stoked to read that you loved so many of the unique features that make the Kennebunkport Captains Collection experience so memorable. Anxiously awaiting your return!

10/10 Excellent

alissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from KCC on 10 Oct 2023
Hi alissa,Thanks for sharing this high rating and we look forward to seeing you again soon.Until then!

10/10 Excellent

Ross

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The property itself was beautiful but what really stood out was the staff. They were so friendly and accommodating. It was above and beyond service and I would absolutely recommend.
Stayed 3 nights in Oct 2023
Response from KCC on 10 Oct 2023
Hi Ross,We agree that our team is truly the highlight of the Kennebunkport experience and are delighted that you enjoyed the VIP guest experience. Your recommendation means the world to us.Hurry back!

10/10 Excellent

Philipp

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023
Response from KCC on 4 Oct 2023
Hi Philipp,It's an honor to have earned this high rating from you and we look forward to welcoming you again in the months ahead.Until next time!

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A wonderful place to stay for a couple of nights. We stayed in the Jefferds House and had a very nice suite. It was quiet and clean. The breakfast in the morning was perfect for us as we are not big breakfast eaters, quiche and Coffee and of course a sweet or two!! Located close to the main street so it is about a 5 minute walk into town. Would definitely repeat or trip if we are able to.
Stayed 2 nights in Sep 2023
Response from KCC on 29 Sept 2023
Hi Edward,Thrilled that the Jefferds House offered the perfect place to relax and unwind during your travels in Kennebunkport and we trust that you took full advantage of our central location during the stay. We miss you already and if we can offer any assistance in coordinating your return, don't hesitate to reach out.See you soon!

10/10 Excellent

John, Middletown

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 1 night in Sep 2023
Response from KCC on 27 Sept 2023
Hi John,The feeling of love is mutual. Come back soon!

8/10 Good

Tristan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful old homes that have been restored fairly recently. There are multiple buildings that comprise the accommodations so only really saw the building our room was in. Breakfast served buffet style daily was okay. Note that there isn’t always staff on duty (and not in every building). Beautiful setting and very walkable to Kennebunkport. Overall would recommend if you are looking for slightly more upscale accommodations near the town.
Stayed 2 nights in Sep 2023
Response from KCC on 27 Sept 2023
Hi Tristan,Greetings and thank you for taking the time to review your recent experience! As you have discovered, Kennebunkport is a beautiful city and we are thrilled to be located right in the heart of this historic town. We trust that you took full advantage of being just footsteps away from so many popular attractions and look forward to welcoming you again the next time you are in town. Until then!

10/10 Excellent

Chastity

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Property - Highly Recommend
I will stay here again when I visit this precious town. The service was outstanding, the rooms are beautiful, comfortable, and fabulously decorated, walking distance to the main street going through town, breakfast was great, such a wonderful stay and experience.
A sweet little nook outside of the addl' living/community room in the William Jefferd's house
View of the Community outdoor area
Addl' living/community room in the William Jefferd's house
View of the front of the William Jefferd's house
Stayed 1 night in Sep 2023
Response from KCC on 23 Sept 2023
Hi Chastity,Wow! What a joy it is to read your kind words about the visit and we are delighted that you had such a wonderful experience. We loved hosting you and invite you to settle in again anytime.Warm regards!

10/10 Excellent

Amber

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing experience! Can't wait to go back
Stayed 2 nights in Sep 2023
Response from KCC on 21 Sept 2023
Hi Amber,We also can't wait to welcome you again. Hope to see you soon!

10/10 Excellent

Brenda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely gorgeous! I am an admirer of old houses and this property was delightful!!! You are allowed to explore all four of their homes, they were owned by sisters of the same family, witch I thought was very interesting! All are beautifully decorated and comfortable!!! Very nice breakfast also!
Stayed 3 nights in Sep 2023
Response from KCC on 23 Sept 2023
Hi Brenda,What a treat it is to find that you share our unique appreciation for historic properties and we thank you for highlighting how impressed you were with the experience. We can't wait to welcome you back. See you soon!

8/10 Good

john

Liked: Staff & service
Stayed 2 nights in Sep 2023
Response from KCC on 15 Sept 2023
Hi John,Thanks for sharing this review.Come back soon!

10/10 Excellent

Susan, Weston

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at this property many years ago and were very happy to be back. It is very well located to the town with parking. It is historic and the grounds are beautiful and well maintained. Keep in mind that there are no elevators so if you are above the first floor there is a staircase to climb. The staff was kind and welcoming. My only "concerns" are that while the rooms are very cozy and lovely, it was very dark in our room (3rd floor) and it could use some additional lighting. When we stayed here a while ago breakfast was made in the kitchen while we sat there and there were many hot options. Now, it is owned by a corporation and the breakfast options are very limited with only a few selections of mostly pastries, yogurt and a quiche. However, this is a beautiful place to stay and very well located.
Stayed 4 nights in Sep 2023
Response from KCC on 13 Sept 2023
Hi Susan,Thanks for stopping by our location after all these years and we are happy to read that your visit was nothing short of exceptional. Your additional feedback has also given our team a few points to consider and we look forward to WOWing you the next time you are in Kennebunkport.Until then!