6/10
Our first room smelled musty and discovered carpet was wet. We told front desk and they kindly moved us.
Our double queen room was not kept up by housekeeping in all the 4 days we were there. Beds were never made. Clean towels were always provided. 3rd night i called to ask why and what housekeeping actually covers on cleaning amd that beds were never touched. She made a note to do next day. Next day nothing was done and bathtub still had sand in it. I called again and were told again they would inform housekeeping.
First night i noticed our bathroom sink was clogging easily: the drain was not draining. I pulled out the stopper and it was filled with hair and gunk. I left it on counter. Next day housekeeping cleaned it and put back in.
Although we found the staff sympathetic and friendly we found lack of action and processes to keep property to a basic standard sorely missing.
Roula
Menginap 4 malam pada Jul 2025