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Reviews of The Green Park Kartepe

4 out of 5
The Green Park Kartepe
Masukiye Beldesi Kartepe Mevkii, Kartepe, Kocaeli

Reviews

6.8
Rating 10 - Excellent. 80 out of 367 reviews" "
Rating 8 - Good. 104 out of 367 reviews" "
Rating 6 - Okay. 90 out of 367 reviews" "
Rating 4 - Poor. 45 out of 367 reviews" "
Rating 2 - Terrible. 48 out of 367 reviews" "

7.0/10

Cleanliness

6.6/10

Staff & service

7.2/10

Amenities

6.4/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

2/10 Terrible

yusuf

Stayed 2 nights in Jan 2024

2/10 Terrible

OSAMA

Disliked: Cleanliness, staff & service, property conditions & facilities
I was unable to stay due to snow storm..and the Hotel calling center don't speak English
Stayed 1 night in Jan 2024

4/10 Poor

Fatma

Stayed 1 night in Oct 2023

10/10 Excellent

Ali Fethi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Ahmad

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
The bath tube was broken.
Stayed 1 night in Aug 2023

8/10 Good

UGUR

Stayed 1 night in Aug 2023

10/10 Excellent

Rahmetullah

Stayed 2 nights in Jul 2023

8/10 Good

elif ezgi

Stayed 1 night in Apr 2023

2/10 Terrible

Raimo

Stayed 3 nights in Feb 2023

8/10 Good

BABAK

Stayed 1 night in Feb 2023

6/10 Okay

Seyfettin

Stayed 2 nights in Jan 2023

6/10 Okay

VEACESLAV

Stayed 2 nights in Jan 2023

8/10 Good

yaseen

Stayed 1 night in Aug 2022

6/10 Okay

Talal

Stayed 1 night in Jul 2022

10/10 Excellent

Wahab

Stayed 2 nights in Jul 2022

8/10 Good

Fatma

Travelled with group
It was very hard for me to write about the property. because I was so happy to be my friends, I did not care much about the CONS. PROS: The place and area are very promising. Very close to Istanbul. So, it is not hard to get there for a weekend getaway Food was wonderful. Great and rich selection of open buffet. I learned that they are renovating floor by floor the hotel. Top 3 floors were already renovated, but we did not have the opportunity to see those rooms. The roof bar was excellent with good selections, view and life music, but it is not advertised very well by the hotel crew. They were so reluctant to give information. The SPA was also very good. I suggest enjoying at least one massage. The ski slopes look good, but I am not an expert on that. I enjoyed sitting at a cafe, drinking my spicy wine with grilled sausage, while I was watching the beautiful view of the white mountains. CONS: Instead of investing into the hotel, owner was more generous to the daily visitors, who are coming to ski. But at least they are trying to improve the rooms. The staff was trying to do their best, but you could see the shortage of employees, especially the experienced staff. Inside and outside of the hotel. The rooms were pretty clean in the hotel, but you could see that they need a good renovation.
Stayed 2 nights in Mar 2022

10/10 Excellent

Rica Olivia

Stayed 1 night in Feb 2022

6/10 Okay

berkay

Stayed 1 night in Feb 2022

4/10 Poor

ibrahim

Travelled with family
Stayed 1 night in Dec 2021

6/10 Okay

Maitha

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Choose other hotel
Dirty rooms, dirty pates, they have nice food.
Stayed 1 night in Dec 2021

2/10 Terrible

Abdullah

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

6/10 Okay

Bahar

Liked: Amenities, property conditions & facilities
Stayed 2 nights in Dec 2021

6/10 Okay

Hamad

Good
Good place but not quick service need more clean nice breakfast and dinner but not worm enough .
Stayed 2 nights in Oct 2021

10/10 Excellent

Tolga

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tavsiye ederim
Otel eski ama oldukça temizdi. Yarım pansiyonda yemeklerin kötü olacağını düşünmüştüm ama gerek akşam yemeği gerek kahvaltı hem çok çeşitliydi hemde iyiydi. Otel den tam anlamıyla memnun kaldım, tavsiye ederim
Stayed 1 night in Aug 2021

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2021
Response from The Green Park Online on 4 Mar 2021
Dear Guest, Thank you for your valuable feedback.We are delighted to hear that you enjoyed your stay and we hope to be able to welcome you back in the future.

6/10 Okay

Ilktug Gokberk

Stayed 1 night in Feb 2021
Response from The Green Park Online on 10 Mar 2021
Değerli konuğumuz, geri bildiriminiz için teşekkür ederiz.

6/10 Okay

Tugkan

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Rsepsiyonda daha çok insan çalışmalı. Çok bekledik açık büfedeki yemekler çok iyi değil ve soğuk. Corona önlemleri zayıf %99 dezenfekte eden mendil var o kadar
Stayed 1 night in Jan 2021
Response from The Green Park Online on 26 Jan 2021
Değerli misafirimiz, Pandemi için gerekli tüm önlemleri almasaydık otelimizin açık olma gibi bir durumu söz konusu olamazdı. Mesafe korunması için 3 tane restoranda hizmet sağlamaktayız. Geri bildiriminiz için teşekkür ederiz.

10/10 Excellent

Miloud

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020
Response from The Green Park Online Team on 4 Nov 2020
Dear guest, Thanks for your good feedback. We will be happy to see you again for the next time. Best Regards,

10/10 Excellent

Sameh

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2020
Response from The Green Park Online on 11 Mar 2020
Dear guest, thanks for your good feedback. We will be happy to see you again for the next time.

6/10 Okay

Verified traveller

Travelled with partner
Disliked: Staff & service, property conditions & facilities
I booked executive suite category, but the hotel dont have any suites. The executive suite is actually a smaller room on a higher floor. Everything else about the hotel was average
Stayed 2 nights in Feb 2020
Response from The Green Park Online on 11 Mar 2020
Dear Guest, Our rooms are not executive suite. Executive room. The information is also available on the expedia site. Thank you for your feedback.

4/10 Poor

Cem

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst ski resort in Turkey
well... the hotel is old, the staff is rude, everything besides air you breathe is extra. Only Hotel in the area so ripoff is their motto. One important info: at weekends locals flood ski pistes..near impossible to ski as they wonder INSIDE ski pistes and huge lines at tele-sieges
Stayed 2 nights in Feb 2020
Response from The Green Park Online on 25 Feb 2020
Dear guest, We apologize that you are not satisfied with your stay. We will make every effort to resolve your problem. Thank you for informing us.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, amenities, property conditions & facilities
It’s really bad for everything services quality of food all are men are men mitts it’s really bad
Stayed 1 night in Jan 2020
Response from The Green Park Online on 28 Jan 2020
Dear guest, We apologize that you are not satisfied with your stay. We will make every effort to resolve your problem. Thank you for informing us.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Nice Place to Stay in Kartepe
The room is good enough for Family, we went there with our son 1,5 years old. They serve variety of food but you will not find Asian food in here. Overall, it was a nice winter trip and stay.
Stayed 1 night in Jan 2020
Response from The Green Park Online on 28 Jan 2020
Dear guest, thanks for your good feedback. We will be happy to see you again for the next time.

2/10 Terrible

HELA

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The worst, thief, tough
First and foremost a lot of Turkish people don’t speak English well at all and most of them are tough The reception was very bad the person who made check in was very tough and helpless he given me wrong room and shouting on me Housekeeping stolen my iPhone charger and after I asked reception about my stuff given me 2 worst charger and said sorry the food is bad At all it was my worst trip and hotel
Stayed 1 night in Dec 2019
Response from The Green Park Online on 4 Jan 2020
Dear guest, first, we are sorry for the staff manners and training, but we will inform the hotel management about these not to happen again. We will make more effort and training to provide a good service for the next time. Thanks for your feedback.

10/10 Excellent

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great snow activities
Various snow related activities, half board catering services are good however, I hoped it was a full board service as they doesn't have a buffet for lunch even for a charge, but there are a small cafe in the hotel and other restaurants just outside. Overall a good experience.
Stayed 2 nights in Dec 2019
Response from The Green Park Online on 1 Jan 2020
Dear guest, thanks for your good feedback. We will be happy to see you again for the next time.

8/10 Good

John

Stayed 1 night in Oct 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
Place was really good but not property & staff. Rooms were old, food wasn't that good.
Stayed 3 nights in Oct 2019
Response from The Green Park Online on 15 Nov 2019
Dear Guest, We apologize that you are not satisfied with your stay. We will make every effort to resolve your problem. Thank you for informing us.

10/10 Excellent

Essam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for your family
We stayed in an apartment, as part of the hotel. The weather made everything worthwhile. The dinner and breakfast was great
Stayed 1 night in Aug 2019
Response from Sefanur on 17 Aug 2019
Dear Guest, Thanks for your good feedback. We will be happy to see you again.

8/10 Good

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2019
Response from Sefanur on 21 Aug 2019
Dear Guest, Thanks for your good feedback. We will be happy to see you again.

10/10 Excellent

TURKI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2019
Response from Gökhan on 20 Apr 2019
Thanks for your good feedback. We hope that see you again.

6/10 Okay

Verified traveller

Travelled with partner
Liked: Amenities, property conditions & facilities
The staff members are rude . The hotel is old and I wouldn’t rate it as a 5 stars hotel , however the view was amazing and skiing experience was very good.
Stayed 2 nights in Mar 2019
Response from Gökhan on 17 Mar 2019
First of all, we are sorry for your problem which you have experienced, but we are not 5 stars hotel, we are 4 stars hotel and we are resort hotel. Also, we try to renew the hotel when the season is over. Thanks for your feedback.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was amazing and services very good even so they were so busy, I love this place and will go back again for sure.
Stayed 1 night in Feb 2019
Response from Gökhan on 17 Mar 2019
Thanks for your amazing feedback. We hope that see you again.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst vacation ever
No hygine in the hotel at all. The staff is really rude and indifferent. Do not go there. Please do not include this hotel in your list. It was the worst experience ever. My son got sick there. It was what he ate in the hotel. He stayed in hospital 6 nights.
Stayed 4 nights in Feb 2019
Response from Guest Relation on 18 Mar 2019
Dear Guest e appreciate your valuable time and share your comments with us. We apologize for any inconvenience and do not repeat such a situation I want you to know that the necessary preventions will be taken. First of all, we would like to thank you for your visit to Istanbul. We would like to thank you for your valuable time and share your comments with us

8/10 Good

Dietkiller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2019
Response from Gökhan on 19 Jan 2019
Thanks for your good feedback.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
NICE HOTEL
Stayed 2 nights in Dec 2018
Response from Gökhan on 2 Jan 2019
Thanks for your good feedback.

10/10 Excellent

Sanaa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018
Response from Gökhan on 2 Jan 2019
Thanks for your good feedback.

10/10 Excellent

Faisal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good relaxing place. Food wasn’t great
Stayed 1 night in Nov 2018
Response from Gökhan on 2 Jan 2019
Thanks for your good feedback.

6/10 Okay

Anon

Liked: Cleanliness, room comfort
Hotel was empty even though FO give us a room in a noisy floor full of kids.
Stayed 1 night in Jul 2018
Response from Gökhan on 17 Aug 2018
Sorry for your accommodation problems, we will make more effort to resolve the problem which you have experienced.

10/10 Excellent

Abdulrahman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2018
Response from Gökhan on 17 Aug 2018
Thank your for your good feedback.

4/10 Poor

mehmet erdem

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Location is nice but try to find a better hotel
The hotel, situated at the top of the mountain is in an excellent location. It is however let down by rather clueless staff. The rooms are good sized, but the old window frames let in a lot of wind noise which makes sleeping an impossibility - the noise in both our rooms were about the same if we would be staying in tents on a mountaintop in the middle of a storm. The gym was filled with non-operational equipment, which the staff doesn't seem to care about. The cable car right outside the hotel is operated by a non-professional crew who don't know/care anything about passenger safety etc. It was very possible to fall from the cars unless you're very careful; later I heard a large number of people did have accidents. They seemed to be intent on playing some really terrible local songs at a very loud volume from the loudspeakers arranged along the cable car route, which really destroyed the experience for us. Right outside our window, a large bulldozer worked for the most part of a Saturday, and the noise was deafening - hotel administration is indifferent to the noise, and in fact some loud music was playing right outside as we entered. Food was OK but weekends the hotel seems to be overcrowded by locals who come in to stay for a day or two. We went just this once to see the scenery. The location is nice but overall I wouldn't recommend the hotel to anybody looking for a peaceful vacation.
Response from Taylan Köney on 20 Apr 2018
Dear Mehmet Erdem, Thank you for having chosen The Green Park Kartepe Resort for your stay and for taking the time to review our hotel on Hotels.com