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Reviews of EA Hotel Elefant

3 out of 5
EA Hotel Elefant
Stara Louka 30/343, Karlovy Vary

Reviews

8.0

Very good

Rating 10 - Excellent. 15 out of 42 reviews" "
Rating 8 - Good. 15 out of 42 reviews" "
Rating 6 - Okay. 7 out of 42 reviews" "
Rating 4 - Poor. 3 out of 42 reviews" "
Rating 2 - Terrible. 2 out of 42 reviews" "

8.6/10

Cleanliness

7.4/10

Staff & service

10/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

jan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great room
Stayed 1 night in Jul 2023

10/10 Excellent

Queen Maryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2022

10/10 Excellent

alan, scotland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Hotel
Can only say excellent value for money.

8/10 Good

Lana and Roger, Germany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice 3 Star Hotel.
You have to park in the Thermal Hotel parking garage that isnot a big deal. The hotel is located righ down town and was nice. The breakfast was good but not in our hotel. You have to walk 100 meters to another hotel which not a big deal either.

10/10 Excellent

chrissie, east sussex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Looking forward to going back.
We found the hotel to be very comfortable and perfect for our requirements. There is a lift and stair access to the 3 floors.The rooms were sunny and clean - and well heated. We were very toasty considering it was -5 outside! They had a fridge also in them which was handy for chilling any food and drink we had bought locally too. Our rooms had a balcony overlooking the river flowing through Stara Louka, I would love to stay there in the warmer months, a perfect spot to chill on the balcony in the evenings with a nice glass of wine. Breakfast was a buffet served between 8am-10am with a satisfactory selection of breads, cheeses, cereal, etc. and a choice of hot and cold drinks. Check-in and breakfast are both at a neighbouring hotel, approx. 70m away but we did not find this an issue at all.

4/10 Poor

Robert

Stayed 1 night in Jan 2024
Response from BB on 28 Feb 2024
Thank you for your feedback! Could you provide us with some more information? Your feedback is crucial to us. We learn and improve our services.We would love to hear more from you!

6/10 Okay

Dennis

Travelled with family
Liked: Cleanliness
Stayed 1 night in Oct 2023
Response from BB on 4 Oct 2023
Thank you for taking the time to do a review!We value your feedback and would like to know more about your experience with us. Your feedback is crucial to us as it helps us to improve the quality of our services.

10/10 Excellent

Jenny

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
sehr zentral, sehr sauber, sehr schöne Vorhänge im Zimmer. Sehr netter check in & out von der selben Dame. Sehr schönes Frühstücksrestaurant. Kommen gerne wieder. Unschlagbares Preis Leistungsverhältnis. Vielen Dank!
Stayed 1 night in Feb 2023

4/10 Poor

Sirkku

Stayed 1 night in Sep 2022

8/10 Good

Bettina

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
zentrale Lage
sehr schönes klassisches hotel leider ist die rezeption nicht im hotel die dusche ist bald renovierunsbedürftig lekker frühstück mit sehr netten und fleißigen personal eine bessere beschreibung der parkmöglichkeiten ist dringend erforderlich
Stayed 3 nights in Aug 2022

8/10 Good

Alice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ich war 2 Tage alleine im Hotel.Das Frühstück war in einem anderen Hotel in der Nähe.Hatte wunderschöne Aussicht.
Stayed 5 nights in Aug 2022

8/10 Good

Elisabeth

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2022

8/10 Good

Carina

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Trevligt rum med balkon ut mot staden. Mkt bra läge! Svårt att kommunicera med receptions personal då det inte alltid fanns engelsktalande personal på plats.
Stayed 1 night in Aug 2022

8/10 Good

Ilona

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Posizione incantevole anche se hotel è datato , camera molto spaziosa con il balcone incantevole fronte teatro e la vista spettacolare!! Unico neo alla reception: chiesto dove posteggio dicendo che ho genitori di 82 anni mi è stato dato l’indirizzo senza segnalare la presenza di funicolare !! 500 metri a piedi in pendenza da alpinista !!
Stayed 2 nights in Aug 2022

6/10 Okay

Torben

Vi skulle tjekke ind og spise morgenmad på EA Atlantic. Bøvlet/ingen parkering i byen, mens man får nøgle og p-plads. Vi fik p-plads 200 m fra vort hotel, troede vi, men nej den havde direktøren indtaget og vi måtte parkere i p-hus højt oppe - besværligt. Fik så også forkert værelse uden balkon, lykkedes så til sidst og balkon var det bedste.
Stayed 2 nights in Jul 2022
Response from Martina on 4 Aug 2022
Dear Torben, unfortunately as there are many tourists and guests, it can be tricky sometimes to find a parking spot. The guests usually park their vehicle on the place you mention (Parkovací dům Libušina) Otherwise, we hope you have enjoyed your stay in our hotel and we hope to welcome you again in the future! Respectfully

6/10 Okay

Jaroslav

Stayed 1 night in Jul 2022

10/10 Excellent

Esben

Liked: Cleanliness, room comfort
Disliked: Staff & service
View from the balcony
Stayed 2 nights in Jul 2022

6/10 Okay

GIJOU

Travelled with family
Liked: Room comfort
Stayed 1 night in Jul 2022

8/10 Good

Jörg

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Die sehr gute Lage lässt die Problemchen vergessen
Stayed 1 night in Jun 2022

8/10 Good

Barbara

Stayed 3 nights in May 2022

10/10 Excellent

Doreen

Stayed 1 night in May 2022

10/10 Excellent

REGEANE T. S.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Um bom local e um staff incrível no hotel Atlantic
Výhled z tohoto hotelu je neuvěřitelný. Zaměstnanci, které poskytli zaměstnanci nádherného hotelu Atlantic, mi neúnavně pomáhali, recepční noční i ranní směny, zanechávám své díky, jste skvělí lidé a to je skvělý rozdíl, odtud v Brazílii mé objetí, protože jsem nikdy jsem nečekal tolik efektivity a dobré vůle, byly top. Snídaně je velmi dobrá a chybějící recepce v hotelu ELEFANT v podpůrném hotelu pobyt vůbec neovlivnila. A vista deste hotel é incrível. As instalações são muito simples, mas o staff prestado pelo pessoal do Hotel Atlantic maravilhoso, foram incansáveis em me auxiliar, tanto o recepcionista do turno da noite como a da manhã, deixo meu agradecimento, vocês são ótimas pessoas e isto é um grande diferencial, daqui do Brasil meu abraço porque nunca esperei tanta eficiência e boa vontade, foram top. O café da manhã é muito bom e a falta de recepção no hotel ELEFANT acontecer no hotel de apoio em nada prejudicou a estadia.
SINALIZAÇÃO DO HOTEL NO PASSEIO PÚBLICO
CAFÉ ELEFANT NO TÉRREO DO HOTEL E A VISTA DO TEATRO
O CAFÉ ELEFANT QUE OCUPA O TÉRREO E O PRIMEIRO ANDAR E SERVE DELÍCIAS
CHARMOSA JANELA NA ESCADARIA
Stayed 2 nights in Apr 2022

6/10 Okay

Roberto

Stayed 1 night in Apr 2022

10/10 Excellent

Olga

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

10/10 Excellent

Verified traveller

Stayed 1 night in Jul 2021

8/10 Good

Tony

Liked: Cleanliness, staff & service, room comfort
Hôtel très bien situé proche des colonnades. Bon petit déjeuner et accueil sympa qui se fait dans l'hôtel voisin.
Stayed 3 nights in Oct 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sauberes Hotelzimmer sehr gute Lage kein Parkplat
Klasse Lage schöne Stadt leider keine Parkplätze

8/10 Good

Alena

Liked: Cleanliness, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

Hotel direkt an der Eger in der innen Stadt
Hotel Elefant ist direkt an der Eger gelegen, Hotel selbst sauber mit teilweise erheblichen gebrauchsspuren an Möbeln und Türen, leider ist das Frühstück nicht in dem Hause ( unser Frühstückshotel befand sich nur 20 m daneben welches aber nicht so schön war) Nachteilhaft : keine Anfahrt zum Hotel mit dem Fahrzeug , Parkmöglichkeiten sehr begrenzt Parkhaus zwar ca. 300 m Luftlinie entfernt aber nur durch sehr steilen Anstieg zu erreichen ( 24 h = 28 Kronen ca. 10 € )
Blick auf Hotel Elefant

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Gun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Beatrice

Liked: Cleanliness, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hübsches Hotel genau im Zentrum.
Man verläßt das Hotel und befindet sich sofort im Herzen der Stadt.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Ótima localização.
Ótima localização. O check in é feito em outro hotel da rede,por volta de 100 m do hotel, mas é bem tranquilo. Os quartos são excelentes,mas o banheiro é pequeno.

2/10 Terrible

Mukhannad, Göteborg Sweden

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mkt dåligt
Sämst någonsin Vi fick inte bo på Elefant utan på ett annat hotell dem äger i närheten Fanns ingen wi-fi För att ta frukost vi har gått till en tredje hotell Det var sämsta resa Vi var helt onöjda

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
包含三餐,飽嘗捷克美味,非常超值

8/10 Good

Adéla, Praha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Velmi milý personál. Snídaně nebyla dobrá.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vi ville bo sentralt, noe vi jo gjorde. Men vi sjekket om det var parkeringsplass, noe det ble oppgitt å være. Men det ble veldig tungvint alt sammen. Hotellrommene var i øverste etasje, det sto med balkong, men det var heller en luftebalkong, ikke mulig å sitte der. Det var mye graving utenfor, og det var vanskelig å vite hvor vi skulle stå parkert. Da vi endelig fant resepsjonen fikk vi vite at vi måtte kjøre et lite stykke, til en parkeringsplass som var bevoktet. Vi fikk et park.bevis slik at vi kunne stå 30 min mens vi fikk bagasjen opp på rommet. Rommet var ikke skikkelig rengjort, skittent i kroker og under senga, spindelvev hang fra taklampa, og støvlaget lå på toppen. Vi fant tilslutt en bevoktet parkeringsplass, men tror ikke det var der hun mente. Den tilhørte hotell Grand Pup, men vi fikk stå der. Frokosten var i samme hus som i resepsjonen, det var i øverste etasje. Det var bittelite, trangt om plass. Vi følte det såpass uapettittelig at vi tok kun mat som var pakket inn, brød måtte vi jo ta. Da vi var ferdige med å spise, sto det folk i kø for å spise. Dette viser at de har for lite plass til sine gjester. Vi bemerket at hotellrommet var skittent, men følte ikke at det ble tatt seriøst. Hun sa hun skulle gi beskjed, men vi er usikre på om dette ble gjort. Vi har brukt hotell tidligere år via hotels.com, og dette hotellet svarer ikke til det vi ellers har opplevd.

4/10 Poor

Merete, Stavanger

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Lover mer enn det holder
Innsjekking og frokost var på annet hotell 100 m unna. Knøttliten frokostsal og dårlig buffet. Max 2 stjerners hotell.

8/10 Good

Thomas, Berlin, Deutschland

Liked: Cleanliness
Disliked: Staff & service
Ist was für den besonderen Geschmack
Das Frühstück und der Frühstücksraum entsprechen nicht dem europäischen Standard. Die 3 Sterne des Hotels sind allenfalls rote Sowjetsterne. Sehr gut gelegen, sauber, aber kein wirklicher Service. Achtung: Wer im Elephant bucht, landet u.U. in einem anderen Hotel, dem Kruscovice. Das ist nicht so gut, wie der Elephant, liegt aber nur 100 m entfernt.