We arrived during the evening when the water palace was past opening hours. We walked through the garden and pools which are beautiful even at night. We were warmly welcomed and the check-in was smooth and easy. There are only 5 rooms so the private pool is never crowded. You can swim at night if the weather is good. The staff service both the hotel guests and the restaurant. They always greet you with a smile and the service is always excellent.
We stayed 4 nights and have almost every meal in the restaurant. We have tried the Western and the local menu which are both very good. I find the price is very reasonable as well. It's an unforgettable and unique experience to have breakfast or dinner here when the water palace is closed. You feel like a royalty to enjoy the meal and have the whole palace to yourself.
The room feels like a small cottage with an open-air bathroom. The staff kept our room clean and tidy several times a day or whenever we left the room. There is no TV in the room but Wifi works great. It's a bit dark to read in the room and I wish they can install more lights to make it brighter.
The hotel provides many tour and excursion options or you can just walk around the rice fields near the hotel. We visited Pura Lempuyang and Ujung Palace with a guide. But it's also ok to just hire a driver.
Overall, we love staying here and even love eating at the restaurant more. I highly recommend this hidden gem when visiting East Bali.
Pros: The location (right inside Tirta Gangga), the pool, the staff, the food.
Cons: Room is a bit dark for reading.