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Reviews of Regent Plaza Hotel & Convention Centre

4 out of 5
Regent Plaza Hotel & Convention Centre
Main Shahra-e-Faisal, Karachi, Sindh

Reviews

5.0
Rating 10 - Excellent. 4 out of 18 reviews" "
Rating 8 - Good. 0 out of 18 reviews" "
Rating 6 - Okay. 2 out of 18 reviews" "
Rating 4 - Poor. 6 out of 18 reviews" "
Rating 2 - Terrible. 6 out of 18 reviews" "

5.0/10

Cleanliness

5.8/10

Staff & service

5.6/10

Amenities

5.2/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

2/10 Terrible

Henry, Santa Monica

Stayed 5 nights in Dec 2023

4/10 Poor

Naeem, Minneapolis

Stayed 3 nights in Dec 2023

10/10 Excellent

Soheila

Stayed 8 nights in Dec 2023

6/10 Okay

Irfanullah

Business traveller
Liked: Staff & service
Stayed 1 night in Dec 2023

10/10 Excellent

irshad ali

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good quality services and beautiful entertainment
Stayed 1 night in Nov 2023

10/10 Excellent

irshad ali

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good services all stop for any need available just dial desired ext for any service stop shows welcoming attitude, property is neat and clean , highly recommended
Stayed 1 night in Nov 2023

10/10 Excellent

Muhammad

Stayed 5 nights in Nov 2023

6/10 Okay

Syed

Travelled with family
Ok
Stayed 1 night in Oct 2023

4/10 Poor

Azhar

Business traveller, Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Plz for god sake work on the washrooms showers they are really terrible and they should maintain this place was one of the best place as I do remember
Stayed 1 night in Sep 2023

4/10 Poor

Khurram

Travelled with family
Disliked: Staff & service, property conditions & facilities
Will not go back to this hotel again
Terrible customer service, rooms are too old. Bathrooms are not very clean. Room service takes forever. They don’t have a proper shuttle service to pick up your luggage, if you have 4 luggage, you have to pay for another car to take your luggage to and from the Airport.
Stayed 9 nights in Jul 2023

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Welcomed by a cockroach
Was welcomed by a cockroach in the hallway leading to the room. cleanliness was poor, bedsheets were not clean, overall reception was poor, after looking the state of cleanliness decided not to use the pool due to worry of poor hygiene. would never stay here again, nor recommend
Stayed 2 nights in Jul 2023

2/10 Terrible

Rohaan

2/10 Terrible

Asif, Woodbury

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
It was plain filthy Dirty. Room pillows had significant stains; the carpet had grease spots, mold on the bathroom. Overall it was the worst experience I ever had.
Stayed 1 night in Nov 2021

2/10 Terrible

Rahat

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They charged me $68 on top what I paid Expedia because they told me that Expedia advertised wrong rates . I would like to ask Expedia to refund my money that I paid at the hotel . The room and bathroom was never updated ever since the building was built . Bathroom was horrible and filthy . Room had no climate control and AC ran at same speed . Food was horrible and had to call front desk multiple times to get things done . No iron or board in the room and upon our multiple requests were given iron without the board for 20 minutes .
Stayed 2 nights in Nov 2021

2/10 Terrible

Rukhsana, London

Travelled with family
Disliked: Cleanliness, staff & service, amenities
Initially, they did not find my reservation after passing of 2 hours finally they found my reservation. I was totally pissed off very arrogant front desk staff. Very much disappointed from the service from such good hotel.
Stayed 3 nights in Nov 2020
Response from Huzaifa Khan on 25 Nov 2020
Thank you for taking out your time to review our property. We really apologize for the inconvenience you faced there must be some server problem so we couldn't find your reservation & we will surely look into the raised points to make it better for future.

4/10 Poor

Verified traveller

Travelled with family
Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
Terrible no glass cleaning mosquitoes, bathroom leaking, check out procedure takes alot time
Stayed 1 night in Nov 2020
Response from Huzaifa on 17 Nov 2020
Thank you for taking out the time for review our property. Apologies for the inconvenience, You had extra person upon check-in we facilitate as per special approval by General Manager without any extra charges. During your stay you have personally met with our General Manager and you have not shared any comment. However, We're grateful that you have pointed out the issues you faced we will definitely look into these problems to provide more better facilities to our guests.

4/10 Poor

Nagisa

Disliked: Cleanliness, staff & service, property conditions & facilities
フロントの対応はいいが、他のホテルマンが行動が遅い。 コーヒー持ってくるのに1時間かかるし、こっちが何回催促したことか。 5分待ってと言われ15分待たされる。 写真映写りがいいだけで、風呂場とかも汚い
Stayed 3 nights in Nov 2023

4/10 Poor

Takuya

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2021