Hotel Spa di Kapaa

"Nice relaxed vibe, friendly staff, comfortable clean rooms and a great pool."

"The overall stay would rate a D- The beginning was the worst part. They seemed to not have us registered?? Not sure but they had us take a seat and then took over 20 minutes to check in and we got there at 5:30pm. Check in is at 4pm. Once we got our keys and went up and tv was blasting a kids show and doors were open. Brought up the concerns to the folks at the front and didn’t seem to care nor offered anything besides we “checked it out and everything is fine”. We asked for a different room...

"We enjoyed our oceanfront room, the yoga classes, and the views. Wonderful stay!"

"“Booked a Two Queens Ocean View room for my family. Was given a Pool View room upon arrival — completely different than what was advertised on Expedia as ocean view. When I raised this at check-in, two managers — Ashley B. and Dave M. — both refused to make any adjustment. Ashley B even claimed they are oversold. It is not — Expedia lists them as two separate room categories. My entire first night was wasted in dispute instead of enjoying my trip with my children. Only after formal written...

"From the concierges, to the valets, to the poolside wait staff, to the housekeeping, the hospitality was wonderful! We made the mistake of doing Uber instead of a rental car. Not the smartest idea considering it is really easy to get an Uber from the airport to Princeville, but very hard to get an Uber while at the hotel. The valet manager and staff were very helpful in arranging other transportation for us, and even drove us to and from the hotel to the the Princeville Market so we could try...

"Everything was amazing. The room had the beach view as expected, was clean, and all staff were very kind!"