"Beautiful property. Great area for travel north or south. Room basically clean, comfortable, floor could’ve been better. Stayed 9 nights and could’ve used more than one room cleaning. Nice proximity to shops, restaurants. Nice pool. Beach not the best for swimming but great sunrises All in all good beach stay, would recommend. "
"Roberta and Riana at the front desk aye always a pleasure and sooooo helpful. They are the reason this is our second stay at ISO. They go above and beyond and I couldn't be more grateful."
"The room was not clean. Broken glass, spider webs, only two hand towels, The bedding was not fresh. No extra toilet paper, no tissues. It's hard to say it was a terrible stay because of the location. The island is so beautiful and the hotel looks good on the outside, just have low expectations for inside. After we cleaned the room and purchased our own bedding, got supplies, the rest of our trip was amazing!!
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"Very nice hotel in an extremely convenient location - you are in the middle of Kauai with easy access to every part of the island. Across the street there is a grocery store, abc store and a lot of food places / ice cream. The hotel itself was clean, staff was very nice & easy to get a hold of. Very family friendly, there was a lot of kids. Pools were kept clean and there’s a beach you can walk to from the hotel. Very nice hotel &"
"Receiving the room code on the day people travel is not good. Phones are on airplane mode. The code should be given a few days before arrival or at least make it very clear that it is received in email and text on the arrival day.
Both air conditioning units blew out black stuff that was disgusting."
"Had a great stay here! Room was nice and very well appointed with quality furnishings and items. Loved the double headed shower!
Would stay here again.
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