View from property

Reviews of Watermark Hotel Sizihwan

3 out of 5
Watermark Hotel Sizihwan
No.31, Shaochuan St, Gushan District, Kaohsiung

Reviews

8.8

Excellent

Rating 10 - Excellent. 164 out of 334 reviews" "
Rating 8 - Good. 127 out of 334 reviews" "
Rating 6 - Okay. 29 out of 334 reviews" "
Rating 4 - Poor. 12 out of 334 reviews" "
Rating 2 - Terrible. 2 out of 334 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 27 nights in Aug 2023

10/10 Excellent

Marian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was basic but adequate. Staff were friendly and helpful.
Stayed 1 night in Mar 2023

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 12 nights in Jan 2023

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Nice location next to the harbor. Excellent breakfast items.
Stayed 1 night in Nov 2022

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room is clean and comfortable. The balcony is a plus for the room, view from balcony is nice, with a little bit of sea view and it's great for chilling with the view. We can hear a little bit of sound from other rooms at night. But it's not a big deal for us.
Stayed 4 nights in Aug 2022

10/10 Excellent

Terry K

Stayed 1 night in Jul 2022

10/10 Excellent

Yvette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2021
Response from kevin on 22 Feb 2021
thank you

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent room with a view and good breakfast
Hotel is located right at the beautiful Sizihwan, ferry to Cijin is only a few minutes walk away (we could even see Cijin directly from our balcony). Room was huge with 2 king size beds, plenty of walking space even with our 3 luggages left opened. Starbucks right below if you're a fan. Breakfast provided was good, no wonder most of the reviews raved about it. Location isn't the most convenient if you want a place near all the action. It's really quiet at night, which is something we appreciated. Laundry facilities available on site, but catered more for smaller loads.
Stayed 2 nights in Jan 2020
Response from Watermark Hotel - Celine on 13 Jan 2020
Thank you for having taken your time to provide us with your valuable feedback relating to your stay with us. Looking forward to seeing you again in the near future.

10/10 Excellent

JK, George Town

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
You need to specify that you want a room with a view of the harbour - there is an extra charge but definitely worth it. Hotel is boutique style, room is neat and breakfast is good. Got a good price for this hotel at trifargo.com before making final booking at Expedia.
Stayed 1 night in Nov 2019
Response from Watermark Hotel - Sizihwan on 27 Nov 2019
Thank you for your feedback . Looking forward to seeing you again in the near future.

4/10 Poor

Cindy

Disliked: Staff & service
Unpleasant Experience
Was upset on the way the hotel handled deposit transacted by credit card. Apparently, they do not how to and unable to void it during check out. A Lot of time wasted waiting for them to find out how and what to do while we are rushing for time.
Stayed 1 night in Nov 2018
Response from Kevin Chen on 6 Dec 2018
Dear Cindy, Thank you for sharing your experience during your stay with us. I have passed on your comments to the team so that we can better our service. We appreciate your feedback as it helps us identify the areas we can improve on our service and on the guest experience. We hope to welcome you back in the future. Kind regards, Kevin

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018
Response from Kevin Chen on 7 Dec 2018
thanks

8/10 Good

Sam, Hong Kong

Liked: Cleanliness, property conditions & facilities, room comfort
Beautiful sea view
Convenient, comfort place for holiday. There are lots of choices for food and is able to nearby national University.
Stayed 4 nights in Aug 2018
Response from Watermark Hotel Celine on 8 Oct 2018
Thank you for having taken your time to provide us with your valuable feedback relating to your stay with us. Looking forward to see you again in the near future.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buffet breakfast was excellent. Laundry Facilities very good. General relaxing area was well supplied with tea/coffee etc. would definitely stay there again.
Stayed 6 nights in Jun 2018

8/10 Good

Pin Hsi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room and balcony is not as big as the photo on the web. But overall quality is good.
Stayed 1 night in May 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I loved the city because I loved to stay in the hotel
Stayed 3 nights in Mar 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and a great breakfast buffet
This hotel lacks charm or personality but it makes up for it with a comfortable spacious room and a pretty terrific breakfast. My husband and I like to book properties than have more of a local flavour but this hotel is conveniently close to the train station and provided al the comfort we could ask for. The city view was really a view of the rai tracks but much to our pleasure...it was still really quiet.
Stayed 2 nights in Jan 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Choice!
We were very happy that we booked the harbor view room at Watermark Hotel. We loved the views so much! The room and hotel were both maintained in very good condition. We enjoyed the continental breakfast and appreciated the short distance it took to the metro station as well as the delicious local foods in the immediate neighborhood.
Stayed 3 nights in Jun 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place to stay
This hotel was highly rated so I chose to stay here. I was a bit concern that it was located in a off the beaten path location. But I didn't find it that way at all. If you plan on going out to Cijin Island this is a nice location. It is also close to some interesting local restaurants. If you like to walk there are some good places around to explore.

6/10 Okay

john, Chcago

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Small room, short bed
Over all my stay was good, very small balcony. The biggest problem is the bed although queen size but queen short so your feet hang off the bed and I'm only 5'8. The room I had F2, Which is 402 was about 15sqm. Tiny!! Starbucks across the street!!

8/10 Good

Seashell, Singapore

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Good location hotel
Hotel Location very good, staff friendly and helpful, good quality breakfast. What we did not expected is Tatami style (Floor raise up, 3 single mattresses on the floor) which we booked is 3 single beds. Added point to this hotel, we get to enjoy the fireworks at the rooftop.

8/10 Good

Jason, Hk

Liked: Cleanliness, staff & service, room comfort
Excellent service quality of the staff and comfortable room conditionn

10/10 Excellent

Kent, Manila, Philippines

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cozy Hotel beside Gushan Port
The hotel is also around 10 minutes of walk away from the MRT station so it is relatively easy to go around Kaohsiung from there. The rooms are cozy and clean. I enjoyed the breakfast being served which is a mix of a typical Taiwanese breakfast (i.e. congee with assorted toppings to choose from) and Western staples such as salads and cereals. The hotel staff was kind enough to drop us off at the MRT station even if we did not avail of the transfer services.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Poor
The air conditioner was very noisy. The extra charge for two children wasn't mentioned in the webpages. The building is not suitable for a regular hotel; too little.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best all around experience
As a frequent traveler, this is one of the best all around hotel experiences I have had. The breakfast is simple yet amazing. The room view was great. The access to ferry for nearby island shopping/beach/scooter rental was excellent. And the PRICE was so low I don't want to spoil it by letting others know that I have found a real GEM. Staff was helpful, spoke a little English. Clean hotel. Would certainly revisit.

10/10 Excellent

William, Evansville, Indiana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best overall experience.
First time to Taiwan. This hotel location was perfect for safety and for easy access to C-store store, excellent breakfast, access to sight seeing, and a very helpful staff. (They have a shuttle to drive you to subway, etc) I travel heavily, I have never written a review, but I would recommend this hotel to anyone from out of the country. Nearby hotels had 'false advertising' claims, (I physically checked to confirm) but this hotel delivers all they promise and more. A+ in my opinion.

10/10 Excellent

PETER, Perth - Western Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic
Wonderful 3 night stay - great Hotel close to Metro with fantastic staff

10/10 Excellent

NigelLLL, Norwich, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A new small star...
Watermark is a small hotel (<20 rooms) and appears to be very new - rooms and staff. That said, I was welcomed efficiently and warmly and, on checking out, was even offered a lift to the nearest metro station (about 700m!). The room (503 - the higher price option but not by much - probably the best view of the harbour) wasn't the largest I have stayed in but was more than adequate with an excellent shower and very comfortable bed (what else does a hotel room need?). The view from the small balcony is straight down the harbour and, early morning, it is great to be able to see the ships (find yourself a ship tracker app to see what's happening) and watch the world go by. A good east/west breakfast selection. I will certainly return when I next stay in Kaohsiung - assuming I can get a room!

10/10 Excellent

Hui-Lin

Stayed 1 night in Jan 2024

10/10 Excellent

TSO YEN

Stayed 1 night in Dec 2023

10/10 Excellent

Florian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr schönes Zimmer mit Blick auf den Hafen und einem kleinen Balkon. Die Fähre nach Cijin ist direkt um die Ecke. Sehr nettes Personal.
Stayed 6 nights in Dec 2023

10/10 Excellent

CHENYUAN

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
是友善親子旅館;有先知會碧港良居備嬰兒床消毒鍋,很方便。自助早餐也非常美味,近海邊和打狗領事館停車旁邊就是入口方便到不行。
Stayed 1 night in Dec 2023

10/10 Excellent

Joyce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
來高雄必住!
每次來高雄一定住這間,環境清幽,房間乾淨,服務人員態度友善!
Stayed 2 nights in Nov 2023

10/10 Excellent

Shing Chau

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
景觀很好
Stayed 2 nights in Nov 2023

6/10 Okay

Man Yee

Stayed 1 night in Nov 2023

8/10 Good

Ka

Liked: Cleanliness, staff & service, property conditions & facilities
飯店周圍環境優美,適合散步
Stayed 3 nights in Oct 2023

8/10 Good

WAH MUN

Stayed 3 nights in Sep 2023

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

森雄

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
地點佳服務好,沒什麼問題。如有加強處就是舊館的大廳座位區陽光普照,如有遮陽簾更好。早餐如有鹹花生更棒。
Stayed 1 night in Aug 2023

6/10 Okay

TIEN HUA

Stayed 1 night in Aug 2023

4/10 Poor

Sufeng

Disliked: Staff & service
Stayed 1 night in Jul 2023

10/10 Excellent

GUAN-JIUN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
很舒服的一次旅程
設備不算新 地毯沙發都有明顯磨損和髒汙 隔音稍嫌不足 隔壁開關門都聽得到 但不影響休息 另外就是浴室的熱水 住了這麼多家飯店 算是來得非常慢的一間 而且一來就變超燙 調水溫要有耐心 確認溫度不再變化才開始洗 但是地理位置非常棒 有景有車位有陽台 離周邊商圈也很近 床很舒服軟硬適中 早餐豐富好吃 很有心在經營 完全蓋過一開始說的那些硬體缺失 很滿意
Stayed 1 night in Jun 2023

10/10 Excellent

PO-CHUNG

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

10/10 Excellent

CHIU-MEI

Stayed 1 night in Jun 2023

10/10 Excellent

Jia-haur

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

10/10 Excellent

CHIA WEI

Stayed 1 night in Jun 2023

8/10 Good

Yulin

Stayed 1 night in Jun 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023