10/10 Excellent
Tiffany
22 May 2023
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful choice for a stay in Khaosiung. The laundry facility was very clean - I booked this hotel in the middle of a 10 day round the island trip and was counting on washing my clothes here so I would have clean clothes for my second half of the trip. I was very pleased with the high efficiency washers (40nt and about 30min per cycle) and dryers (40nt per 20min). They sell detergent and fabric softener if you don't bring your own (10nt each, you will need 1 box of detergent for a small load and up to 3 boxes for a large load). They also have a change machine to break 100nt into 10nt. There is a sink, iron, ironing table, counter, and sofa.
I booked a harbor view room quadruple family room and the night view was beautiful. The room has an old style feel to it but is very spacious and clean. The beds are big and very comfortable. They have a standalone shower as well as a bath tub.
The staff here is above and beyond. You enter through the Grand Hi Lai entrance and go past the reception counter and the elevators to the self check in kiosk in the back. I was disappointed the robot wasn't working when we went, but no big deal. Check in was easy and fast. The kiosk showed the wrong room type but my actual room was correct. Check out at the kiosk was similarly efficient. Be sure not to lose your keys, as you have to return them.
Location wise, you cannot beat this hotel. Everything is walkable or attached to the hotel. There is a taxi line if you need it.
5/5!
Tiffany
Stayed 1 night in May 2023
