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"Small but tasty breakfast, good sized and newer room, nice check in staff. Hotel room floors aren’t dirty but could use a deep clean, especially below the toilet."

"We really enjoyed staying here and experiencing Hakone. The rooms and baths were very nice and clean. And the staff was super helpful and friendly! Would definitely recommend this stay. "

"Probably the most beautiful hotel I’ve stayed in Japan. The hotel’s architecture and details are right on the spot. Not to mention the food and the fantastic view of Mt.Fuji, just wow, stunning! Definitely worth my time, and I am planning to return with my wife. "

"Great place! Super friendly, kind staff. Rooms were clean and comfortable. Great location high on the mountain. In room onsen was nice for a quick private soak. The forest and rooftop public onsen were lovely and uncrowded. Breakfast buffet was delicious."

"Evrything"

"Hotel was clean, staff were very friendly and the food was amazing. Would stay here again, loved the private onsen."

"It's one of the best hotel I stayed, it's clean and convenient, comfy and modern. I would love to stay here again next time."

"Beautiful room! Hotel staff were very nice and welcoming. Awesome accommodations! Will be booking here again on my next trip to Hakone! 10/10 "

"The hotel was incredibly comfortable, clean, and exactly as shown in the photos. After the hustle of Tokyo and Osaka, it was the perfect place to unwind. The room layout was thoughtful, spacious, and designed for real relaxation. The food was amazing: healthy, fresh, and beautifully prepared. The servers made a genuine effort to speak English, which was very much appreciated, and every staff member we met was warm and welcoming. The airport shuttle was a huge help, especially since the walk up to the hotel is uphill. There’s also a bus stop within about 10 minutes, though the incline varies depending on where you’re headed. Overall, I have nothing but praise. I’d happily stay here again."