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Reviews of Sandman Inn Kamloops

2 out of 5
Sandman Inn Kamloops
550 Columbia St, Kamloops, BC

Reviews

7.2

Good

Rating 10 - Excellent. 129 out of 545 reviews" "
Rating 8 - Good. 169 out of 545 reviews" "
Rating 6 - Okay. 136 out of 545 reviews" "
Rating 4 - Poor. 70 out of 545 reviews" "
Rating 2 - Terrible. 41 out of 545 reviews" "

7.4/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

4/10 Poor

John

Travelled with family
Disliked: Property conditions & facilities
No elevator
Stayed 1 night in Apr 2024

2/10 Terrible

Jennifer, Hay Lakes

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Matt

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was outstanding! The surrounding neighbour not awesome.
Stayed 2 nights in Apr 2024

6/10 Okay

Gayle

Disliked: Property conditions & facilities
Staff was very friendly. Property needs a lot of work.
Stayed 4 nights in Apr 2024

6/10 Okay

Jonathan

Travelled with partner
Cheap pit stop on our way through Kamloops.
Stayed 1 night in Apr 2024

10/10 Excellent

Darren

Liked: Cleanliness, property conditions & facilities
Close to downtown
Stayed 5 nights in Apr 2024

4/10 Poor

Allison

Travelled with pets, Travelled with group
Disliked: Staff & service
I got a great price for this room. However as a single, female senior I was put in the basement facing the alley where there was commercial traffic (noisy). I didn’t feel it was safe being at just below street level in a downtown area even though I had a dog Second, while most off the staff were friendly the day manager needs to take a hospitality course
Stayed 1 night in Apr 2024

8/10 Good

sera

Liked: Cleanliness, staff & service
-
Stayed 1 night in Apr 2024

8/10 Good

Bryan

Business traveller
Liked: Cleanliness, staff & service
Good place and reasonable price
Stayed 4 nights in Apr 2024

4/10 Poor

Bill

Disliked: Cleanliness, property conditions & facilities
Place is very old with holes in walls from items been removed, carpets haven’t been cleaned. Have to step out of bathroom to change your mind it’s so small with toilet so low you think you are sitting on the floor
Stayed 1 night in Apr 2024

4/10 Poor

Roger

Disliked: Amenities, property conditions & facilities
The room itself was ok but I stayed there two days and no one made up my room for the second day. PLUS , the ice machine did not work, not close to any good dining other than Denny's which is over rated and expensive. Was on the 3rd floor, no elevator, walk up only, parking was limited. I would not stay there again, rather would pay a bit more for a better room and get a breakfast included room as this place does not offer any breakfast at all.
Stayed 2 nights in Apr 2024

6/10 Okay

RALPH

Disliked: Staff & service
Stayed 7 nights in Apr 2024

6/10 Okay

Brad

Liked: Cleanliness, staff & service
Ok for price,never had a room in basement before
Stayed 1 night in Apr 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Ive stayed here several times now. It's an older property but clean and safe and good for the price.
Stayed 2 nights in Apr 2024

6/10 Okay

Lindsay

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Older property in older area of town. No elevators or ramps. Not disabled friendly. Rooms clean but poorly maintained.
Stayed 1 night in Apr 2024

6/10 Okay

Carol

Disliked: Cleanliness
When I showed the desk clerk the bunch of hair hanging from the pipe under the sink it wasn't removed when i returned 2 hrs later. I re reported and the second desk clerk took care of it but shouldn't have been there and should have been dealt with promptly
Stayed 1 night in Apr 2024

6/10 Okay

Andre

Liked: Cleanliness
Disliked: Staff & service
It’s good for a short stay, but the area around was a sketchy
Stayed 1 night in Apr 2024

2/10 Terrible

Cameron

Had a bike stolen off my truck as they dont have any safe parking
Stayed 2 nights in Apr 2024

10/10 Excellent

charlotte

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a little trouble getting a two bed but it worked out
Stayed 1 night in Apr 2024

8/10 Good

Lois

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walk to restaurants and pubs. Lots of close parking. Friendly staff.
Stayed 1 night in Apr 2024

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
All was good!
Stayed 5 nights in Apr 2024

8/10 Good

Kelly

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities
Decent value for the money.
Stayed 3 nights in Apr 2024

8/10 Good

Bhullar

Liked: Cleanliness, staff & service, property conditions & facilities
H
Stayed 1 night in Apr 2024

6/10 Okay

Karim

Liked: Staff & service
No usb charging ports. The smile of cates
Stayed 1 night in Mar 2024

4/10 Poor

Alan

Disliked: Property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Venice

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

4/10 Poor

mike

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Rachel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, friendly staff, great price
Stayed 1 night in Mar 2024

8/10 Good

Samantha

Stayed 2 nights in Mar 2024

6/10 Okay

Gloria

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Property was run down with patchwork repairs
Stayed 1 night in Mar 2024

4/10 Poor

corry

Business traveller
Old outdated and small rooms a good budget place but not very good if you want to spend anytime in your room
Stayed 1 night in Feb 2024

10/10 Excellent

Gerrit

Stayed 1 night in Dec 2023

10/10 Excellent

Issy

Stayed 1 night in Oct 2023

10/10 Excellent

Lucille

Liked: Cleanliness, staff & service, property conditions & facilities
Nothing we didn’t like it was great thank you
Stayed 1 night in Oct 2023

10/10 Excellent

Joan

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Overall pleased, would stay again.
Stayed 1 night in Oct 2023

8/10 Good

Lesly

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff ensured I had a room on the ground floor, as I can't manage the stairs. The staff was very friendly and kind! The location is easily accessible to the hospital (which is the reason I was there). My only issue was there is no accessibility ramp, but there are only a few stairs into the property
Stayed 2 nights in Oct 2023

8/10 Good

Ardyce

Stayed 1 night in Sep 2023

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Solid budget hotel in Kamloops
A great budget hotel, well located with friendly front desk staff. Pet friendly rooms are on the first floor and there was not an elevator so if you have mobility issues, be aware.
Stayed 1 night in Sep 2023
Response from Preet on 2 Oct 2023
Thank you {{customer_name}} for the great review, sounds like you had a great time here and we look forward to hosting you again soon. Thank you for choosing our location, I hope you have a fantastic week!

8/10 Good

Janet

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Preet on 2 Oct 2023
Thank you for the great review, sounds like you had a great time here and we look forward to hosting you again soon. Thank you for choosing our location, I hope you have a fantastic week!

6/10 Okay

Dustin

Stayed 2 nights in Sep 2023

10/10 Excellent

Carole

Travelled with family
Liked: Cleanliness, staff & service
Friendly welcome from manager Preet
Stayed 1 night in Sep 2023
Response from Preet on 2 Oct 2023
Thank you for the great review, sounds like you had a great time here and we look forward to hosting you again soon. Thank you for choosing our location, I hope you have a fantastic week!

6/10 Okay

Jorge

Liked: Cleanliness, staff & service
Close to a lot of medical services and downtown Kamloops.
Stayed 1 night in Sep 2023

4/10 Poor

HOWARD

Business traveller
Disliked: Staff & service, property conditions & facilities, room comfort
Sad sandman
This hotel bears no resemblance to the photos. Old tired no elevator for guests with luggage. Rooms furnishings were old and stale smells. In the add they are new and impressive. Really disappointed
Stayed 1 night in Sep 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My Reciew
The only problem was the cards to open the door didn't let us in half of the time, and we didn't know where the breakfast room was. Otherwise perfect.
Stayed 2 nights in Sep 2023

8/10 Good

Sean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I was impressed with the room, very clean and the bed was so comfortable...
Stayed 2 nights in Sep 2023
Response from Preet on 2 Oct 2023
Thank you for the great review, sounds like you had a great time here and we look forward to hosting you again soon. Thank you for choosing our location, I hope you have a fantastic week!

10/10 Excellent

William

Business traveller
Liked: Cleanliness, amenities
Amazing service
Stayed 1 night in Sep 2023
Response from Preet on 2 Oct 2023
Thank you for the great review, sounds like you had a great time here and we look forward to hosting you again soon. Thank you for choosing our location, I hope you have a fantastic week!

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The man checking us in was super nice
Stayed 1 night in Sep 2023

4/10 Poor

Byron

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The bathroom very dated, small. The rooms and building are very tired.
Stayed 1 night in Sep 2023

8/10 Good

B Grant

Stayed 1 night in Sep 2023
Response from Preet on 2 Oct 2023
Thank you for the great review, sounds like you had a great time here and we look forward to hosting you again soon. Thank you for choosing our location, I hope you have a fantastic week!

10/10 Excellent

Ellis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023