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Reviews of The Woods Natural Park Resort Phuket

4 out of 5
The Woods Natural Park Resort Phuket
No. 59/47 Moo 5, Kamala, Phuket

Reviews

8.6

Excellent

Rating 10 - Excellent. 14 out of 34 reviews" "
Rating 8 - Good. 15 out of 34 reviews" "
Rating 6 - Okay. 4 out of 34 reviews" "
Rating 4 - Poor. 0 out of 34 reviews" "
Rating 2 - Terrible. 1 out of 34 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Gerald

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was wonderful
Stayed 12 nights in Jul 2023

8/10 Good

Tanja

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room to improve
Rooms are nice and spacious. Shower in suite needs a door as the whole floor is wet after shower. Misleading on website - should advertise as residence/apartments- not as hotel. No restaurant on-site and too far to walk to any shops/restaurants. The shuttle not always on time and 3 nights did not depart at all at 8pm as per schedule so we had to spend a lot of money on transport. The complex has potential.
Stayed 3 nights in Jan 2023

2/10 Terrible

Pui

Travelled with family
Disliked: Staff & service, property conditions & facilities
Need to have your own transportation
This hotel is located in a secluded area. A walk to the nearest restaurant or convenient store involves a 20-minute with a steep uphill walk. The hotel provides 4 daily shuttle runs. The problems are: no spa or on-site restaurant, fitness room with old/ rusty equipment, and a tiny swimming pool. I booked the room with breakfast. It turned out that I had to go to another hotel (Citygate Hotel) for that, and the breakfast was marginal at best. I asked a male night attendant for extra hangers on the first night, but I never saw any extra hangers during my 3-night stay. In short, the idea was good but the execution was flawed. A secluded retreat needs to have various on site facilities (such as spa, gym and restaurant) , so guests don't have to go out for food and entertainment.
Stayed 3 nights in Dec 2022

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved this property, we booked the honeymoon suite and we couldn’t of asked for a better room. Staff was very friendly and helpful, they have a free bus go 10 times a day to the local area and beach which is free of charge. If I stayed in Kamala again I would definitely stay here again! And would recommend the hotel highly.
Stayed 5 nights in Oct 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked the modern and clean layout of the property. Quiet and relaxing. Quite a distance from the beach.
Stayed 3 nights in Jun 2019

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The property was lovely, however our room did not have a safe and bus times were not the same as on the schedule.
Stayed 9 nights in Jun 2019

10/10 Excellent

Gerwin, Singapore

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love that the hotel is clean and peaceful. It was definitely relaxing. Also, the staff are always there to help. The food at the cafe was excellent.
Stayed 2 nights in Apr 2019
Response from JEN / Sales on 27 Apr 2019
Dear Gerwin, Thank you so much for your comment, I'm glad to hear that you had a wonderful time stayed with us and we'll recondition to improve our facilities and the best service to all our dearest guests like you soon. We hopefully we could have a chance to welcome you again in future occasion then. Sincerely yours,

10/10 Excellent

Li, Melbourne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacish, atmosphere, service, friendly staff. Quiet, easy parking.
Stayed 2 nights in Mar 2019
Response from The Management on 22 Mar 2019
Dear Li on, Thank you for taking your time to sharing feedback with The Woods Natural Park Resort Phuket We’re happy that you enjoyed your stay and we look forward to being of service to you in the near future.

8/10 Good

emmanuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice tranquil resort
Overall the resort was a nice place. It’s a pretty isolated location which is great for some time away from everything. It was a bit difficult for our taxi driver to locate the hotel. The hotel is about 40 mins away from the airport.
Stayed 4 nights in Jan 2019
Response from The Management on 2 Feb 2019
Dear Emmanuel, Thank you for taking your time to sharing feedback with The Woods Natural Park Resort Phuket We’re happy that you enjoyed your stay and we look forward to being of service to you in the near future. Best regards,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended!
The room is wonderful, clean and spacious. We love the balcony. The sensor lock is difficult to open. And there is chanting/singing nearby in the middle of the night though. A bit difficult to get around due to the slightly remote location but the shuttle can be easily arranged.
Stayed 4 nights in Jan 2019
Response from The Management on 17 Jan 2019
Dear Customer, Thank you for taking your time to sharing feedback with The Woods Natural Park Resort Phuket We’re happy that you enjoyed your stay and we look forward to being of service to you in the near future. Best regards,

10/10 Excellent

Verified traveller

Stayed 2 nights in Jan 2019
Response from The Management on 9 Jan 2019
Dear Customer, Thank you for taking your time to sharing feedback with The Woods Natural Park Resort Phuket We’re happy that you enjoyed your stay and we look forward to being of service to you in the near future. Best regards,

10/10 Excellent

jean michel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

6/10 Okay

Wai Yan

Travelled with family
Location problem
If you are staying at this hotel, you should be aware of the extremely steep slope before getting to this hotel on the hill. The slope is sooooo steep that it intimidated all of my Grab drivers. One of them even refused to drive us up to the hotel and we have to walk up….You can use the shuttle truck by the hotel but just make it
Stayed 2 nights in Dec 2023

8/10 Good

Coumba

Liked: Staff & service
Stayed 4 nights in Jun 2023

8/10 Good

Natalia

Liked: Cleanliness, property conditions & facilities, room comfort
Um hotel legal
Estadia bem lega, porém o hotel precisa de manutenção. Alem do piso da Piscina SER MUITO ESCORREGADIO o que é bem perigoso. No geral um hotel legal. Oferece transfer para a praia pois não da para ir andando é longe e subindo uma rampa longa.
Stayed 3 nights in Jan 2023

8/10 Good

Parvati

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 12 nights in Jan 2023

6/10 Okay

Robin

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Fint men mindre bekvämt
Överlag var vistelsen under förväntan. De medgav att de hade restaurang, bar och daglig städning, vilket de inte hade. I med att hotellet låg ca 30 minuter gång från stan/strand så var det omständligt att fixa mat och dryck. Städningen fick vi påminna om vid 2 tillfällen och även påpeka att de inte fyllt på toalettpapper. Finns även en närliggande moské med utrop 5 gånger om dagen, med start innan klockan 06.00. Väldigt fin lokalitet, men har inte de bekvämligheter som beskrivs i bokningen.
Stayed 9 nights in Jan 2022
Response from Jeena on 26 Jan 2022
Sorry for the mistake that happened. Our hotel has closed the restaurant since covid. So far it hasn't been opened. And since our hotel is located in a rural area, not in the city, it takes 30 minutes to get to the city. But the journey to Kamala sea only takes 5 minutes. I sincerely apologize for the mistake that happened. Make you not comfortable If you will give me a chance, I hope that in the future you will come back to stay with us again. We won't make any more mistakes for you.

8/10 Good

Axel

Liked: Cleanliness, room comfort
Disliked: Staff & service
Neu, mit Verbesserungsbedarf
Das Hotel ist sehr neu, leider sind deshalb die Angestellten noch nicht so trainiert. Sehr schade ist auch, dass der wenige vorhandene Parkplatz hauptsächlich von Fahrzeugen der Angestellten benutzt wird, weshalb es sehr schwierig ist, das eigene Fahrzeug zuparken
Stayed 5 nights in Dec 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
有24小時櫃台，雖地方偏僻，但地方整潔，合自駕旅客，性價比高。早餐選擇不算豐富，但能接受。下次會再選擇入住。
Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 9 nights in Jun 2019
Response from Oil_Reservation team on 8 Aug 2019
Dear Value Guests, Thank you so much for your review, we'll continuing to improve our facilities and the best service to all our dearest guests like you. We hopefully we could have a chance to welcome you again in future occasion then. Sincerely yours,

8/10 Good

Axel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel tout neuf décoré avec beaucoup de gout !!!
très bon séjour ! nous avons été ravis de l'hotel ! bel décoration, personnel disponible et à l'écoute. seul petit bémol, l'insonorisation n'est pas excellente et la piscine un peu petite ! mais cela n'a pas non plus gaché notre séjour !
Stayed 4 nights in Apr 2019
Response from JEN / Sales on 27 Apr 2019
Dear Axel, Thank you so much for your comment, I'm glad to hear that you had a wonderful time stayed with us and we'll recondition to improve our facilities and the best service to all our dearest guests like you soon. We hopefully we could have a chance to welcome you again in future occasion then. Sincerely yours,

8/10 Good

Enn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2019
Response from The Management on 1 Apr 2019
Dear Enn on, Thank you for taking your time to sharing feedback with The Woods Natural Park Resort Phuket We’re happy that you enjoyed your stay and we look forward to being of service to you in the near future. Best regards,

6/10 Okay

Jp

Travelled with partner
Liked: Cleanliness
Le style la tranquillité mais éloigné. A faire un effort pour communiquer en français trouver un moyen de traduction.
Stayed 2 nights in Mar 2019
Response from The Management on 22 Mar 2019
Dear Customer, Thank you for taking your time to sharing feedback with The Woods Natural Park Resort Phuket We’re happy that you enjoyed your stay and we look forward to being of service to you in the near future.

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2019
Response from The Management on 19 Mar 2019
Dear David, Thank you for taking your time to sharing feedback with The Woods Natural Park Resort Phuket We’re happy that you enjoyed your stay and we look forward to being of service to you in the near future.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tyckte hotellet var fantastiskt, lugnt och skönt. Kunde varit lite bättre frukost om man ska önska något men den var ändå helt okej.
Stayed 22 nights in Feb 2019
Response from The Management on 12 Mar 2019
Dear Customer, Thank you for taking your time to sharing feedback with The Woods Natural Park Resort Phuket We’re happy that you enjoyed your stay and we look forward to being of service to you in the near future.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Splendide rien à dire de négatif
Stayed 4 nights in Feb 2019
Response from The Management on 6 Mar 2019
Dear Customer, Thank you for taking your time to sharing feedback with The Woods Natural Park Resort Phuket We’re happy that you enjoyed your stay and we look forward to being of service to you in the near future.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
La classe
Hôtel magnifique très calme très propre piscine un peu petite mais magnifique les prix du restaurant sont très corrects rien à dire juste un plaisir
Stayed 3 nights in Feb 2019
Response from The Management on 2 Mar 2019
Dear Customer, Thank you for taking your time to sharing feedback with The Woods Natural Park Resort Phuket We’re happy that you enjoyed your stay and we look forward to being of service to you in the near future.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr tolles Hotel, dass ab von den Touri-Spots und somit sehr angenehm ruhig liegt. Es wird aber auch mehrmals täglich ein Shuttle-Service zum Strand angeboten, wer nicht nur die Ruhe genießen will. Der Pool ist sehr schön, die Zimmer sind toll und sehr gut ausgestattet. Die Mitarbeiter sind sehr freundlich und hilfsbereit. Das Restaurant im Hotel ist ebenfalls zu empfehlen.
Stayed 2 nights in Feb 2019
Response from The Management on 2 Mar 2019
Dear Customer, Thank you for taking your time to sharing feedback with The Trees Club Resort Phuket We’re happy that you enjoyed your stay and we look forward to being of service to you in the near future.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Feb 2019
Response from The Management on 1 Apr 2019
Dear Customer, Thank you for taking your time to sharing feedback with The Woods Natural Park Resort Phuket We’re happy that you enjoyed your stay and we look forward to being of service to you in the near future. Best regards,

10/10 Excellent

katrien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top!
Very good and Nice hotel!
Stayed 19 nights in Jan 2019
Response from The Management on 30 Jan 2019
Dear Katrien, Thank you for taking your time to sharing feedback with The Woods Natural Park Resort Phuket We’re happy that you enjoyed your stay and we look forward to being of service to you in the near future. Best regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2019
Response from The Management on 26 Jan 2019
Thank you for taking your time to sharing feedback with The Woods Natural Park Resort Phuket We’re happy that you enjoyed your stay and we look forward to being of service to you in the near future. Best regards,

8/10 Good

Markus

Liked: Cleanliness, property conditions & facilities, room comfort
Ok
- room was super nice and clean. There was everything you need. - breakfast was ok, nothing special. - restaurant staff could be littlebit more active. Food was basic but ok. - hotel reception staff should learn something about Phuket. They where verry polite and nice, but allmost everything what we ask, we didnt get answer. - basic hotel where is lots of improvement
Stayed 5 nights in Jan 2019
Response from The Management on 12 Jan 2019
Dear Markus, Thank you for taking your time to sharing feedback with The Woods Natural Park Resort Phuket We would like to express our sincere appreciation for your support for choosing to stay with us and comment received. It also has been our pleasure to serve you. Per your instructive comment about the service, we apologize for this inconvenience cause and surely will pass on to all response area to improve and immediate action. Once again, thank you very much and hope we have a chance to service to you again in the future. Best regards,