Hotels near Jolene Family Winery

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"Hotel is beautiful, staff is extremely friendly, parking is a breeze you have the option to do valet at a fee where you can come and go throughout the day or there is an attached garage that also has a fee but you pay every time you enter. If your only staying for sleep the attached garage is the way to go. The bed are comfy, bathrooms are nice and clean. I slept amazing. The only complaint I have is none of the ice machine had ice. I went to five different floors searching for ice and none of the machines had ice in them. Other than that the hotel was amazing and I would stay again. "

"Elevator was not working and wasn’t told that until I checked in. Asked for towels and washcloths the next morning and for my sheets to be changed, once I returned back neither was done. Had to change my own bed and they ran out of towels and washcloths. The hall way on the first floor leading to the stairs smelled as if there was old seafood left in a room somewhere. Asked for late checkout which was never written down or put in the system and housekeeping came banging on the door saying it was time to leave when in fact I wasn’t supposed to leave for another 1.5 hours. Upon booking there was no indication I had to pay more money when checking in for incidentals and had to swipe my card twice. This should be included in the price when booking."

"Great hotel"

"Just me & my son. When we arrived they did not have the room we reserved. The front desk person asked if I was ok with us having separate rooms I said “No! I’m not putting my 15 year old son in a room by himself!”. Hotel smelled in manners & hallways. Side doors: outer door was not shutting properly & “arm” of inside door was broken. Floors looked like had not been mopped in a while. Our room: 2 double beds lined with large cardboard strips b/c the bed frames had just been stained. Beds were like sleeping on grandma’s old thin mattresses with plywood underneath. Bathroom was clean, but shower was not sealed so water got all over the floor. Come to find out, that room was “under construction”….maintenance person showed up and said “oh, I didn’t realize someone was staying in here. I was coming to do maintenance.” After a horrible night’s sleep, we left as quickly as we could "

"Breakfast was good. Staff was very polite. "

"This room was extremely clean. The staff was fantastic. There was plenty of parking as well. "

"Check in was sub par. No information given such as breakfast time and location, check out time, and WiFi. I felt like I was being annoying to the staff member when I was asking for clarification on this. "

"We have to push to get room cleaned I am a Platinum member yet I had to request benefits that in the past were readily provided "