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The Puteri Pacific Johor Bahru

Star Rating
4 out of 5

Information

Reviews

3.7 / 5Good
1,014 reviews

Amenities

  • Pool
  • Free WiFi
  • Free parking
  • Air Conditioning

Map

What's nearby

  • Popular Location
    Johor Bahru City Square
    5 min walk
  • Popular Location
    Komtar JBCC
    10 min walk
  • Popular Location
    KSL City Mall
    5 min drive
  • Airport
    Johor Bahru (JHB-Senai Intl.)
    31 min drive

Choose dates to view prices

Book online or call:

03 7724 9556
  • Junior Suite, Tier I

    Room Amenities

    • Sleeps 3
    • 1 King Bed
    More details
  • Executive Room, Tier I

    Room Amenities

    • Sleeps 3
    • 1 Queen Bed OR 2 Single Beds
    More details
  • Imperial Deluxe, Tier I

    Room Amenities

    • Sleeps 3
    • 1 Queen Bed OR 2 Single Beds
    More details
  • Princess Deluxe, Tier I

    Room Amenities

    • Sleeps 3
    • 1 Queen Bed OR 2 Single Beds
    More details
  • Executive Room, Tier II

    Room Amenities

    • Sleeps 3
    • 1 Queen Bed OR 2 Single Beds
    More details
  • Executive Room, Tier III

    Room Amenities

    • Sleeps 3
    • 1 Queen Bed OR 2 Single Beds
    More details
  • Imperial Deluxe, Tier II

    Room Amenities

    • Sleeps 3
    • 1 Queen Bed OR 2 Single Beds
    More details
  • Imperial Deluxe, Tier III

    Room Amenities

    • Sleeps 3
    • 1 Queen Bed OR 2 Single Beds
    More details
  • Junior Suite, Tier II

    Room Amenities

    • Sleeps 3
    • 1 King Bed
    More details
  • Junior Suite, Tier III

    Room Amenities

    • Sleeps 3
    • 1 King Bed
    More details
  • Princess Deluxe, Tier II

    Room Amenities

    • Sleeps 3
    • 1 Queen Bed OR 2 Single Beds
    More details
  • Princess Deluxe, Tier III

    Room Amenities

    • Sleeps 3
    • 1 Queen Bed OR 2 Single Beds
    More details

About this area

Johor Bahru

Connected to the convention centre and in the city centre, The Puteri Pacific Johor Bahru is in a walkable area with good shopping. The area's natural beauty can be seen at Danga Bay and Bukit Timah Nature Reserve, while Singapore Zoo and Night Safari are popular area attractions. River Safari and Austin Heights Water & Adventure Park are not to be missed. Our guests appreciate the hotel's central location.

What's nearby

  • Popular Location
    Johor Bahru City Square - 5 min walk
  • Popular Location
    Komtar JBCC - 10 min walk
  • Popular Location
    KSL City Mall - 5 min drive
  • Popular Location
    Singapore Zoo - 12 min drive
  • Popular Location
    Night Safari - 12 min drive

Getting around

  • Kranji Station - 17 min drive
  • JB Sentral - 20 min walk
  • Johor Bahru (JHB-Senai Intl.) - 31 min drive

Restaurants

  • Where to eat
  • Puteri Cafe – Café offering international cuisine. Serves breakfast, lunch and dinner.
  • D Coast – Restaurant offering Mediterranean cuisine. Serves lunch and dinner.
  • Kai Xuan – Restaurant offering Chinese cuisine. Serves brunch, lunch and dinner.

About this property

The Puteri Pacific Johor Bahru

Central hotel connected to the convention centre in Central District, walk to Johor Bahru City Square
This smoke-free hotel features 3 restaurants, an outdoor pool and a fitness centre. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a coffee shop/café and 24-hour room service. All 424 rooms offer free WiFi, 24-hour room service and flat-screen TVs with cable channels. Guests will also find electric kettles, free bottled water and hairdryers.
The Puteri Pacific Johor Bahru offers 424 forms of air-conditioned accommodation with a safe and complimentary bottles of water. Flat-screen televisions come with cable channels. Bathrooms include a bidet, complimentary toiletries and a hairdryer.
Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.
In addition to an outdoor pool, The Puteri Pacific Johor Bahru provides a fitness centre and a kids' pool. Dining is available at one of the hotel's 3 restaurants, and guests can grab a coffee at the coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.
Business-related amenities at this 4-star property consist of a business centre and a limo/town car service. This business-friendly hotel also offers tour or ticket assistance, concierge services and laundry facilities. On-site self-parking is complimentary.
The Puteri Pacific Johor Bahru is a smoke-free property.
An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness centre.

Policies

Check-in

Check-in between 3 PM - 1 AM
Minimum check-in age - 18

Check-out

Check-out before noon

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for MYR 116.6 per night.
  • Free cribs (infant beds)!

Pets

  • No pets or service animals allowed

Payment types at the property

MastercardAmerican ExpressVisa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: MYR 200.00 per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: MYR 18 for adults and MYR 10 for children (approximately)
  • Rollaway bed fee: MYR 116.6 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. No pets or service animals are allowed at this property.

Property is also known as

  • Puteri Pacific Johor Bahru Hotel
  • Puteri Pacific Hotel
  • Puteri Pacific Johor Bahru
  • Puteri Pacific
  • The Puteri Pacific Johor Bahru Hotel
  • The Puteri Pacific Johor Bahru Johor Bahru
  • The Puteri Pacific Johor Bahru Hotel Johor Bahru

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self parking
  • Return airport shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: MYR 18 for adults and MYR 10 for children
  • 3 restaurants and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Things to do

  • Children's pool
  • Fitness centre
  • Outdoor pool

Family friendly

  • Children's pool
  • Dry-cleaning service
  • Free cots/infant beds
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Languages spoken

  • English
  • Malay

Business services

  • Business centre
  • Conference space

Outdoors

  • Pool sunloungers
  • Pool umbrellas

Spa

  • Massage - deep-tissue
  • Massage - swedish

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hairdryer
  • Shampoo
  • Soap
  • Toilet paper

Entertainment

  • TV channels
  • flat-screen TV

Food and drink

  • Electric kettle
  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Nearby things to do

Where to eat

5 - Excellent
205
4 - Good
441
3 - Okay
251
2 - Mediocre
84
1 - Poor
33
3.6
Cleanliness
3.8
Service and Staff
3.8
Amenities
3.4
Property condition

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Staff is very helpful and friendly location excellent breakfast is very decent room is clean though its a bit old. Overall great value for money

Stayed 1 night in Dec 2019

3/5

  • Liked: Staff & service

Food is nice room is ok ok not that nice staff is food

Stayed 1 night in Oct 2019

4/5 Good

  • Liked: Cleanliness, staff & service, property conditions & facilities

I like the food at the restaurant which I had for breakfast.

Stayed 1 night in Oct 2019

1/5

  • Disliked: Staff & service, amenities, property conditions & facilities

The overall experience was disappointing. We paid for an extra guest but extra guest does not even have an extra bed to sleep on. No extra towel. Everything is not right about this property. My wife then pointed out that Pan is no longer in the name. Puteri Pacific not Puteri Pan Pacific which we came to love almost 25 years ago. And that was why we return.... to build memories with our 25 years old son.... but it was disappointing. Will never return to this hotel

Stayed 1 night in Oct 2019

1/5

  • Liked: Cleanliness, staff & service
  • Disliked: Amenities, property conditions & facilities

The location was strategic which was convenient for me to walk around the town and the bathroom was clean. However, the facilities were obsolete and deplorable. We had to turn off the AC due to the loud noise that came out of it. We could only use the AC the first few hours we were there. The quality of the TV broadcast channels were also very poor. On top of that, we were only given 1 access card and when I asked for 2 access cards instead they said they don’t have enough cards to give. These are the kinds of services customers pay for and should be looked into by a hotelier very seriously.

Stayed 1 night in Oct 2019

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