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The Puteri Pacific Johor Bahru

Photo gallery for The Puteri Pacific Johor Bahru

Front of property
Outdoor pool, pool umbrellas, pool loungers
Flat-screen TV
In-room safe, desk, blackout curtains, iron/ironing board
In-room safe, desk, blackout curtains, iron/ironing board

Overview of The Puteri Pacific Johor Bahru

The Puteri Pacific Johor Bahru

3.5-star property

7.4/10 Good

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Gym
Map
Jalan Abdullah Ibrahim, Johor Bahru, Johor, 80730

Explore the area

  • Popular LocationJohor Bahru Customs, Immigration, and Quarantine Complex14 min walk
  • Popular LocationArulmigu Sri Rajakaliamman Glass Temple16 min walk
  • Popular LocationSultan Abu Bakar State Mosque3 min drive
  • AirportSingapore (SIN-Changi)52 min drive

Room options

About this area

Johor Bahru

Located in Central District neighbourhood, The Puteri Pacific Johor Bahru is connected to a shopping centre. Travellers who have shopping on the agenda can visit Johor Bahru City Square and KSL City Mall. Travelling with kids? Consider LEGOLAND® Malaysia and Angry Birds Activity Park Johor Bahru.

What's nearby

  • Johor Bahru City Square - 3 min walk
  • Johor Bahru Old Chinese Temple - 3 min walk
  • Johor Bahru Customs, Immigration, and Quarantine Complex - 14 min walk
  • Arulmigu Sri Rajakaliamman Glass Temple - 16 min walk
  • Sultan Abu Bakar State Mosque - 3 min drive

Getting around

  • JB Sentral - 5 min walk
  • Kranji Station - 9 min drive
  • Changi Airport (SIN) - 52 min drive

Restaurants

  • F.o.C. Faculty of Caffeine - 3 min walk
  • Ho Seng Kee - 5 min walk
  • Pizza Hut - 6 min walk
  • Dragon-i - 6 min walk
  • Restoran Nilla - 6 min walk

About this property

The Puteri Pacific Johor Bahru

3.5-star family-friendly hotel near Johor Bahru City Square
At The Puteri Pacific Johor Bahru, you can look forward to a return airport shuttle, a cafe and dry cleaning/laundry services. Treat yourself to a deep-tissue massage or other spa services. Be sure to enjoy a meal at any of the 3 on-site restaurants, which feature international cuisine and brunch. Free in-room WiFi is available to all guests, along with a bar and a gym.
Other perks at this hotel include:
  • An outdoor pool and a children's pool, with sunloungers and pool umbrellas
  • Free self-parking
  • Buffet breakfast (surcharge), limo/town car service and a 24-hour front desk
  • Concierge services, a front desk safe and smoke-free property
  • Guest reviews say good things about the overall value and proximity to shopping
Room features
All 424 rooms feature comforts such as 24-hour room service and air conditioning, as well as thoughtful touches such as free WiFi and safes. Guests reviews speak well of the size rooms at the property.
More conveniences in all rooms include:
  • Rollaway/extra beds (surcharge) and free cots/infant beds
  • Bathrooms with bidets and free toiletries
  • Flat-screen TVs with cable channels
  • Wardrobes/cupboards, electric kettles and daily housekeeping

Languages

English, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe & Clean (Malaysia)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Return airport shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: MYR 15-28 for adults and MYR 8-15 for children
  • 3 restaurants and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Puteri Cafe
  • D Coast
  • Kai Xuan
  • Pacific Sky Lounge

Things to do

  • Children's pool
  • Fitness centre
  • Outdoor pool
  • Sauna

Family friendly

  • Babysitting services
  • Children's pool
  • Free cots/infant beds
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Business centre
  • Conference space

Outdoors

  • Pool sunloungers
  • Pool umbrellas

Spa

  • Massage - deep-tissue
  • Massage - Swedish

Accessibility

  • Lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV

Food and drink

  • Electric kettle
  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - 1 AM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for MYR 116.6 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: MYR 200.00 per night
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 January 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Breakfast fee: between MYR 15 and MYR 28 for adults, and MYR 8 and MYR 15 for children (approximately)
  • Rollaway bed fee: MYR 116.6 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Hotel Puteri Johor Bahru
Hotel Puteri Pacific
Hotel Puteri Pacific Johor Bahru
Pacific Hotel Johor Bahru
Puteri Hotel Johor Bahru
Puteri Pacific
Puteri Pacific Hotel
Puteri Pacific Hotel Johor Bahru
Puteri Pacific Johor Bahru
Puteri Pacific Johor Bahru Hotel
The Puteri Pacific Johor Bahru Hotel
The Puteri Pacific Johor Bahru Johor Bahru
The Puteri Pacific Johor Bahru Hotel Johor Bahru

Frequently asked questions

Does The Puteri Pacific Johor Bahru have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is The Puteri Pacific Johor Bahru pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Puteri Pacific Johor Bahru?

Self-parking is free at this property.

What time is check-in at The Puteri Pacific Johor Bahru?

Check-in is from 3 PM - 1 AM.

What time is check-out at The Puteri Pacific Johor Bahru?

Checkout is at noon.

Does The Puteri Pacific Johor Bahru provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is The Puteri Pacific Johor Bahru located?

This family-friendly Johor Bahru hotel is located in the shopping district, within 1 mi (2 km) of Johor Bahru Old Chinese Temple and Johor Bahru City Square. Komtar JBCC and Persada Convention Center are also within 5 minutes. JB Sentral is 5 minutes by foot.

Can I cancel my reservation for free at The Puteri Pacific Johor Bahru and receive a full refund?

Yes, The Puteri Pacific Johor Bahru offers free cancellation on select room rates, because flexibility matters! Please refer to The Puteri Pacific Johor Bahru cancellation policy on our site for more details about any exclusions or requirements.

Reviews

7.4

Good

Rating 10 - Excellent. 206 out of 1000 reviews" "
" "10 - Excellent 21%
Rating 8 - Good. 436 out of 1000 reviews" "
" "8 - Good 44%
Rating 6 - Okay. 247 out of 1000 reviews" "
" "6 - Okay 25%
Rating 4 - Poor. 79 out of 1000 reviews" "
" "4 - Poor 8%
Rating 2 - Terrible. 32 out of 1000 reviews" "
" "2 - Terrible 3%

7.2/10

Cleanliness

7.6/10

Staff & service

7.5/10

Amenities

6.8/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very strategically located. Accessible to many places
Stayed 1 night in Mar 2020

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
This use to be one of the best properties maybe 10 years ago. Pros: Location, Breakfast, Service Staffs Cons: Cleanliness, Amenities Thankfully, my parents got a room change cause the first one was utterly disappointing. May I suggest that the property slowly do an upgrade to their hotel?
Stayed 2 nights in Mar 2020

8/10 Good

Muhammad

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Mar 2020

10/10 Excellent

Nor aziza

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very recommended. Love this hotel puteri pacific.
Hotel yg sangat bersih, elligent, selesa. Very recommended. I love this hotel The Puteri Pacific Johor Bahru.
Stayed 2 nights in Mar 2020

2/10 Terrible

Min

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Old dirty hotel.
Old dirty hotel. I will never stay again. Do not recommend to anyone.
Stayed 2 nights in Dec 2019

8/10 Good

Soh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable bed
The check in was fast. The king size bed & pillows were very comfortable. The temperature control of shower knob was not working. So we had to use the bath tub instead. The breakfast area was very comfy & spacious. The staff were very friendly.
Stayed 1 night in Dec 2019

10/10 Excellent

Azmahwati

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent hotel and a comfortable stay near JB CIQ
A comfortable stay. The hotel is a short walk from both JB CIQ & the cafe belt of Jln Dhoby. Hotel is quite old already and I hope they get on with the renovation soon.
Stayed 1 night in Dec 2019

6/10 Okay

Verified traveller

Travelled with family
Need an upgrade. Rooms and facilities are old. Staff training required especially for operator and housekeeping department.
Stayed 3 nights in Dec 2019

8/10 Good

AW

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Well knowledge which room that I requested most.
Stayed 2 nights in Nov 2019