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Reviews of The Leverage Business Hotel Skudai

3 out of 5
The Leverage Business Hotel Skudai
2, Jalan Pertama, Pusat Perdagangan Danga Utama, Johor Bahru

Reviews

8.2

Very good

Rating 10 - Excellent. 111 out of 315 reviews" "
Rating 8 - Good. 148 out of 315 reviews" "
Rating 6 - Okay. 38 out of 315 reviews" "
Rating 4 - Poor. 11 out of 315 reviews" "
Rating 2 - Terrible. 7 out of 315 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

chu kiat

Disliked: Property conditions & facilities
Stayed 2 nights in Mar 2024

8/10 Good

Lee Kiang

Stayed 2 nights in Feb 2024

8/10 Good

Sim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

8/10 Good

Reuben

Travelled with family
Liked: Cleanliness, staff & service, amenities
Value for money
Stayed 2 nights in Dec 2023

6/10 Okay

Chan soon

Sleeping in the middle of the night feels that the roof has been leaking.The rest are not bad.
Stayed 1 night in Nov 2023

6/10 Okay

Shaywal Bin Imran

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2023

8/10 Good

Nicole

Stayed 1 night in Jun 2023

2/10 Terrible

Anthony

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Aircon is terrible dirty and room condition is very bad
Stayed 1 night in May 2023
Response from HM on 28 Jun 2023
Thank you for your review. We sincerely regret that you did not enjoy your stay with us. We have noted your feedback and will work on further improvements. We sincerely hope we will be able to welcome you back soon, allowing us another opportunity to serve you better. Regards, Hotel Manager.

8/10 Good

Koh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

6/10 Okay

Muhammad

Travelled with family
Liked: Cleanliness, staff & service, amenities
I love the fact that the hotel is near a mamak shop can eat roti canai and nasi lemak for breakfast on a daily basis. Customer service was ok the rooms tho not good uneven flooring and toilet was unsatisfying was quite unclean the design was also not good.
Stayed 2 nights in Apr 2023

6/10 Okay

Gladys

the property is quite old but considering the price. it is not too bad for a couple of nights of stay
Response from HM on 3 May 2023
Thank you for the feedback,Regards,HM

4/10 Poor

Rupinderjeet

Business traveller
Disliked: Cleanliness, staff & service, amenities
It was recommended to stay here by a friend. It was dirty, I asked for no smoking room but the room was soo bad, smell of someone smoking was fresh. I asked to change but they said they will spray it and it was the same. i asked for toothbrush, toothpaste and soap was not given. The room was not clean even bed was not refreshed the next day. They only topped up the water and coffee.
Stayed 2 nights in Jan 2023
Response from Hotel Manager. on 6 Jul 2023
Thank you for your review. We sincerely regret that you did not enjoy your stay with us. We have noted your feedback and will work on further improvements. We sincerely hope we will be able to welcome you back soon, allowing us another opportunity to serve you better. Regards,

8/10 Good

Wang Wee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
like - bathroom separated from the toilet, dislike - not that quiet
Stayed 1 night in Oct 2022

2/10 Terrible

chow

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
the room sound insulation very bad, your event room directly effected the room. One more thing we cannot accept is i can listen the disco music in our room at midnight time, totally disturbing.
Stayed 2 nights in Jul 2022

6/10 Okay

Por

Stayed 1 night in Jul 2022

10/10 Excellent

Leng Kee

Stayed 1 night in Jun 2022

8/10 Good

Colin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was nice
Stayed 2 nights in May 2022

10/10 Excellent

Jelaine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient and clean. Room was a pleasant size. Not noisy even though we were on 2nd level.
Stayed 1 night in May 2022

10/10 Excellent

Luqman

Stayed 1 night in Jan 2022

10/10 Excellent

Hong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and when you step into the room you can feel that all the stuff around have been sanitise very suitable to stay during this pandemic period.
Stayed 1 night in Nov 2021

8/10 Good

SHENG LOONG

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice and cozy stay
clean room, nice and cozy stay.
Stayed 2 nights in Sep 2021

8/10 Good

Christina

Business traveller
Liked: Staff & service
Stayed 2 nights in Jan 2021

6/10 Okay

Kar Hoe

Travelled with family, Business traveller
power socket near table not functing,wall paper peel off.
Stayed 1 night in Dec 2020
Response from HM on 28 Jun 2023
Thank you for your review. We sincerely regret that you did not enjoy your stay with us. We have noted your feedback and will work on further improvements. We sincerely hope we will be able to welcome you back soon, allowing us another opportunity to serve you better. Regards,

10/10 Excellent

may, seremban,ns

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice & clean place to stay,friendly staff,nearby paradigm mall & sutera mall
Stayed 1 night in Jul 2020
Response from Nini Abu Bakar - Duty Manager on 11 Aug 2020
Dear Valued Guest, Thank you for selecting The Leverage Business Hotel Skudai as your preferred accommodation choice. We are pleased to learn that you like our location, our room and glad at the same time that our staff made your stay pleasant. We look forward to welcoming you back to stay again soon.

6/10 Okay

Alister

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Astro was not functioning
Amazingly(for the price) well maintained room and service but felt cheated that the Astro (cable channels as advertised) was not functioning. Not many shops around walking distance as this was in an office majority location, you need to head out around Sutera mall for more necessities
Stayed 1 night in Jul 2020
Response from Nini Abu Bakar - Duty Manager on 11 Aug 2020
Dear Valued Guest, Thank you for your review. We sincerely regret that you did not enjoy your stay with us. We have noted your feedback and will work on further improvements. The TV channel now back to normal. We sincerely hope we will be able to welcome you back soon, allowing us another opportunity to serve you better.

10/10 Excellent

Safika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommended!
Everything was great. Its clean. Good price. Comfort. Suitable for work, personal, couple or even family trip. Good location though.
Stayed 1 night in Jun 2020

8/10 Good

Teng

Stayed 2 nights in Feb 2020

2/10 Terrible

Wilbert

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very noisy, coz 2nd floor got disco till morning 6am
Stayed 1 night in Feb 2020
Response from Nini Abu Bakar on 21 Mar 2020
Dear Wilbert, Thank you for your review. We sincerely regret that you did not enjoy your stay with us. We have noted your feedback and will work on further improvements. We sincerely hope we will be able to welcome you back soon, allowing us another opportunity to serve you better. Yours sincerely, Nini Abu Bakar Duty Manager

10/10 Excellent

KOK THONG

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for the money
Good location and clean
Stayed 1 night in Feb 2020
Response from Nini Abu Bakar on 21 Mar 2020
Dear Kok Thong, Thank you for selecting The Leverage Business Hotel Skudai as your preferred accommodation choice. Great to hear that you like our location and you find our room clean. We hope to welcome you again in the near future. Yours sincerely, Nini Abu Bakar Duty Manager

10/10 Excellent

Amirin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020
Response from Nini Abu Bakar on 21 Mar 2020
Dear Amirin, Thank you for selecting The Leverage Business Hotel Skudai as your preferred accommodation choice. We are very happy to know that you enjoyed your stay with us. We look forward to welcoming you back to stay again soon. Yours sincerely, Nini Abu Bakar Duty Manager

10/10 Excellent

arah71

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice comfortable boutique hotel. Very clean, new and modern. Has all the basic requirements of a hotel yet feels homely and cosy.
Stayed 1 night in Jan 2020
Response from Nini Abu Bakar on 21 Mar 2020
Dear arah71, Thank you for selecting The Leverage Business Hotel Skudai as your preferred accommodation choice. Great to hear that you like our room and you find our room clean and comfortable. We hope to welcome you again in the near future. Yours sincerely, Nini Abu Bakar Duty Manager

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jan 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

8/10 Good

Verified traveller

Travelled with partner
Room was cheap and okay for the price, did not get any disposable razors which I needed, saw some wallpaper on the wall were peeling off and I was only given one hotel card, aircon takes a long time to cool the room but the room layout looks good, bed and pillows were soft and comfortable
Stayed 1 night in Jan 2020

10/10 Excellent

LIM

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very tip top hotel
I had a very good stay and staffs service was excellent! Cleanliness was tip top and will definitely back again for my next stay. Only cons are parking at own risk.
Stayed 1 night in Dec 2019
Response from Nini Abu Bakar - Duty Manager on 14 Feb 2020
Dear Lim, Thank you for selecting The Leverage Business Hotel Skudai as your preferred accommodation choice. We are very happy to know that you enjoyed your stay with us, and glad at the same time that our staff made your stay pleasant. We look forward to welcoming you back to stay again soon. Yours sincerely, Nini Abu Bakar Duty Manager

8/10 Good

Thomas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic Leverage!
I love the restaurants around that area. The hotel room was spacious, but the toilet happen to "flood" after a shower. I stayed only for a night, thus I didn't bother to change a room.
Stayed 1 night in Dec 2019
Response from Nini Abu Bakar - Duty Manager on 14 Feb 2020
Dear Thomas, Thank you for your review. We sincerely regret that you did not enjoy your stay with us. We have noted your feedback and will work on further improvements. We sincerely hope we will be able to welcome you back soon, allowing us another opportunity to serve you better. Yours sincerely, Nini Abu Bakar Duty Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2019
Response from NINI on 26 Jan 2020
Dear Valued Guest, Thank you for selecting The Leverage Business Hotel Skudai as your preferred accommodation choice. We are very happy to know that you enjoyed your stay with us. We look forward to welcoming you back to stay again soon.

6/10 Okay

Darren Nicholas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019
Response from Nini Abu Bakar Duty Manager on 18 Dec 2019
Dear Darren Nicholas, Thank you for your feedback. We look forward to welcoming you back to stay again soon. Yours sincerely, Nini Abu Bakar Duty Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2019
Response from Nini Abu Bakar Duty Manager on 18 Dec 2019
Dear Valued Guest, Thank you for selecting The Leverage Business Hotel Skudai as your preferred accommodation choice. We look forward to welcoming you back to stay again soon. Yours sincerely, Nini Abu Bakar Duty Manager

8/10 Good

Susan

Liked: Cleanliness, property conditions & facilities
Clean and comfortable room
Room is clean and comfortable and staff at check in is also friendly. Unfortunately, the room wasn't really sound proof and inconsiderate guests who talked loudly outside our room, slamming doors and knocking on each other's doors late at night and early morning didn't help. Was also not happy that the room service cleared our room slippers on their first cleaning, didn't leave extra roll of toilet paper and did not top up the shower gel. Overall a pleasant stay nevertheless.
Stayed 2 nights in Nov 2019
Response from Nini Abu Bakar Duty Manager on 16 Nov 2019
Dear Susan, Thank you for selecting The Leverage Business Hotel Skudai as your preferred accommodation choice. Great to hear that you find our room clean and comfortable glad at the same time that our receptionist made your check-in pleasant. We sincerely regret that you did not enjoy your stay with us. We have noted your feedback and will work on further improvements. Hope we will be able to welcome you back soon, allowing us another opportunity to serve you better. Yours sincerely, Nini Abu Bakar Duty Manager

4/10 Poor

chen

Travelled with family
Disliked: Staff & service
Chen
the room we booked is written there's a fridge but when we checked in receptionist say for the room we booked is without fridge. We are carrying infant (10months) with frozen stuff, also the reason we booked as this room has fridge. Result: Fresh food turn bad and all infant purees cannot be consume anymore.
Stayed 2 nights in Nov 2019
Response from Nini Abu Bakar Duty Manager on 1 Dec 2019
Dear Chen, Thank you for your review. We sincerely regret that you did not enjoy your stay with us. We have noted your feedback and will work on further improvements. We sincerely hope we will be able to welcome you back soon, allowing us another opportunity to serve you better.

10/10 Excellent

Deepa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019
Response from Nini Abu Bakar Duty Manager on 16 Nov 2019
Dear Deepa, Thank you for selecting The Leverage Business Hotel Skudai as your preferred accommodation choice. We are very happy to know that you enjoyed your stay with us. We look forward to welcoming you back to stay again soon. Yours sincerely, Nini Abu Bakar Duty Manager

8/10 Good

Arminah Binti

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient place
Very comfortable, relax and convenient to stay.
Stayed 1 night in Jul 2019
Response from Nini Abu Bakar on 27 Oct 2019
Dear Arminah, Thank you for selecting The Leverage Business Hotel Skudai as your preferred accommodation choice. Great to hear that you like our location and you find our room comfortable. We hope to welcome you again in the near future. Yours sincerely, Nini Abu Bakar Duty Manager

8/10 Good

Tan

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Clean n comfortable
Stayed 1 night in Oct 2019
Response from Nini Abu Bakar on 27 Oct 2019
Dear Tan, Thank you for choosing The Leverage Business Hotel Skudai as your preferred accommodation. Great to hear that you like our room and you find our room clean and comfortable. We hope to welcome you again in the near future. Yours sincerely, Nini Abu Bakar Duty Manager

10/10 Excellent

Verified traveller

Stayed 1 night in Oct 2019
Response from Nini Abu Bakar on 27 Oct 2019
Dear Valued Guest, Thank you for selecting The Leverage Business Hotel Skudai as your preferred accommodation choice. We are very happy to know that you enjoyed your stay with us. We look forward to welcoming you back to stay again soon. Yours sincerely, Nini Abu Bakar Duty Manager

6/10 Okay

Verified traveller

Travelled with family
Liked: Amenities
Rooms looks ok, bed is comfortable. But 1 of the hotel slipper is wet and the basin is very small. Wanted to Get a metal spoon form counter but was told the cafe is close. Overall still acceptable.
Stayed 1 night in Sep 2019
Response from Nini Abu Bakar - Duty Manager on 25 Sept 2019
Dear Valued Guest, Thank you for your review. We sincerely regret that you did not enjoy your stay with us. We have noted your feedback and will work on further improvements. Glad to hear that you liked our room and you find our room comfortable. We sincerely hope we will be able to welcome you back soon, allowing us another opportunity to serve you better. ~Nini Abu Bakar - Duty Manager~

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Affordable stay with spacious room for 4 pax. However, do note that there is limited parking lots that are always full. The windows of the hotel are also lighted up by the led light that is housed in each room .It can be scary to enter the room for the first time with the lighted room with the (red/green/blue/light) LED lights placed at the window. The curtains have to be drawn so that your sleep is not disturbed with the bright LED light, as it cannot be turned off even though we requested it at the front desk. Hotel is also next to the coffee shop, great for late supper.
Stayed 1 night in Apr 2019
Response from Nini Abu Bakar - Duty Manager on 25 Sept 2019
Dear Valued Guest, Thank you for your review. We sincerely regret that you did not enjoy your stay with us. We have noted your feedback and will work on further improvements. We sincerely hope we will be able to welcome you back soon, allowing us another opportunity to serve you better. ~Nini Abu Bakar - Duty Manager~

8/10 Good

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed are comfortable .Room sound proof not good...
Stayed 1 night in Aug 2019
Response from Nini Abu Bakar on 11 Sept 2019
Dear Valued Guest, Thank you for selecting The Leverage Business Hotel Skudai as your preferred accommodation choice. Great to hear that you like our room and you find our room comfortable. We have noted your feedback and will work on further improvements. We hope to welcome you again in the near future. Yours sincerely, Nini Abu Bakar Duty Manager

6/10 Okay

Cheong

Stayed 1 night in Aug 2019

10/10 Excellent

Art, Kota Kinabalu

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
no complaints
Stayed 3 nights in Aug 2019
Response from Nini Abu Bakar - Duty Manager on 28 Aug 2019
Dear Valued Guest, Thank you for selecting The Leverage Business Hotel Skudai as your preferred accommodation choice. We are very happy to know that you enjoyed your stay with us. We look forward to welcoming you back to stay again soon.~Nini Abu Bakar - Duty Manager~