Lobby
Check availability

Reviews of OYO 960 I Harmony Hotel

2 out of 5
OYO 960 I Harmony Hotel
No 17, Jalan Kebudayaan, Taman Universiti, Johor Bahru, Johor

Reviews

6.6
Rating 10 - Excellent. 3 out of 9 reviews" "
Rating 8 - Good. 2 out of 9 reviews" "
Rating 6 - Okay. 0 out of 9 reviews" "
Rating 4 - Poor. 2 out of 9 reviews" "
Rating 2 - Terrible. 2 out of 9 reviews" "

8.6/10

Cleanliness

7.4/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

Reviews

2/10 Terrible

MUNSHI

Business traveller
Disliked: Staff & service
Most of the staff are not friendly, unprofessional some times so rude. Only the lady staff who did my check out on 31 Jan at 2 pm seems like good and professional. One of the lady staff who work on 28 Jan 2020 at night was so rude to me. When I asking her to tell any shop to buy a 3 pin adapter for mobile charger, she didn't help me at all and her attitude was that I'm going to thept her one from the counter. It was so much upsetting for me.
Stayed 3 nights in Jan 2020
Response from Joey on 6 Feb 2020
Hi, Munshi! Sorry for the trouble faced. We have duly noted your feedback and will ensure better services in the future. Have a nice day ahead :) Regards, Joey

10/10 Excellent

Muhammad Azim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020
Response from Joey on 20 Jan 2020
Thank you for rating us highly, Muhammad! We are glad to know that services offered by us meet your expectations and we will endeavour to keep it up. Regards, Joey

8/10 Good

Natasya, Shah Alam

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's clean and spacious for a 4-people room. Beds are also comfy. There were only two power outlets (if you remove the tv plug) available for use.
Stayed 1 night in Oct 2019
Response from Zara on 29 Oct 2019
Hi, Natasya! Delighted to see you liked our services. Keep this love coming :) Regards, Zara

2/10 Terrible

Verified traveller

Business traveller
Liked: Cleanliness, amenities
Disliked: Staff & service
I stay at this hotel often but this time I am very disappointed with the service of staff and the state of the room when I checked in. Worse, the room is a higher priced one with a window. The problem is that there were no curtains at the window. When I approached the receptionist, she called out the guy who does laundry and scolded him for not informing her that there were no curtains. He apologised saying that he washed the curtains because other customers complained that it was dirty. The receptionist suggested that he used one of the clean towels to close the window. A fellow guest joked that I could give a free show. The window faces level two of other shophouses and a side street. The guy then proceeded to get a trash bag and wanted to tower back instead. The towel barely covered the whole stretch of window. So I said I still the towel and the trash bag to cover the whole length of the window. It left me feeling that I have been treated like trash because it seems ok that I bathe naked with others able to see me through windows without curtains. I am not going to stay here again.
Stayed 1 night in Oct 2019
Response from Joey on 21 Nov 2019
Something like this should not have happened, We are extremely apologetic to hear such kind of hassle faced, however, this has been highlighted with our team to take necessary measures so that such issues do not repeat. Regards, Joey

4/10 Poor

Tee

Travelled with family and small children
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Too noisy😤
Stayed 1 night in Aug 2019
Response from Edward on 8 Sept 2019
Hi Tee ! We’re extremely sorry that your experience didn’t match your expectations with us. This is on us and we would love to know how can we make it better for you. Please feel free to reach out to us over our direct contact handles. Regards, Edward

8/10 Good

Safina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Facilities
The location was good. It should be better to have a wall plug socket for us to use. Because of the location is near to UTM, I would like to have a chair and table to do our work in the room.
Stayed 5 nights in Aug 2019
Response from Zara on 4 Sept 2019
Loved to hear this, Safina ! It’ll be great if you could spread the word amongst your circle. Have a pleasant day ahead :) Regards, Zara

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable. Near many eating places and Aeon mall.
Stayed 1 night in Aug 2019
Response from Ravneet on 10 Aug 2019
Thanks for such a lovely review, Delighted to know you liked our services. Hope to welcome you again soon. Regards, Ravneet

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort
A No Frills Hotel
It’s a no frills hotel for those who are just passing by and are not spending too much time to relax in the room. No bottled water but there are 2 cups to get water from the dispenser along the corridor. This neighborhood is residential and not meant for tourists.
Stayed 1 night in May 2019
Response from Cheshta on 21 Jun 2019
Hi, We regret the unpleasant experience you had with us. We shall strive to meet up to your expectations so that we can make your stay comfortable with us. Looking forward to welcoming you soon with delightful stay ahead :) Regards, Cheshta

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Big room for 3 people, comfort beds. Clean and tidy!! İts really a value for money! Surely will stay in I Harmony hotel when come over to Skudai again
Stayed 1 night in May 2019
Response from Cheshta on 21 Jun 2019
Hi, We're pleased to know you had an awesome stay with us. Your precious words of appreciation always urge us to serve better in the future. Regards, Cheshta