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Reviews of Grace and Gift Guesthouse

2.5 out of 5
Grace and Gift Guesthouse
No. 6, Gordon Road, Bertrams, Johannesburg, Gauteng

Reviews

6.2
Rating 10 - Excellent. 2 out of 13 reviews" "
Rating 8 - Good. 4 out of 13 reviews" "
Rating 6 - Okay. 3 out of 13 reviews" "
Rating 4 - Poor. 1 out of 13 reviews" "
Rating 2 - Terrible. 3 out of 13 reviews" "

6.6/10

Cleanliness

6.6/10

Staff & service

6.2/10

Property conditions & facilities

Reviews

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This place is nothing as advertised and just a disappointment all around. If you are simply looking for a bed to sleep in and nothing more then it is fine. But the rooms are old and look as though they are hardly taken care of. It felt as though I was at a distant family member's house who wasn't prepared for me to stay the night.
Stayed 1 night in Dec 2019
Response from Anita on 22 Dec 2019
Good day Anonymous Thank you for choosing to stay with us. We value your opinion and experience and wish that you had been more specific as to the number of rooms and room numbers that you were booked into that looked old.

8/10 Good

Evelina

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019
Response from Ntombi on 14 Oct 2019
Good day Evelina Thank you for choosing to stay with us. We appreciate the Review Score. It was a pleasure hosting you and we hope to see you again on your next visit in our improved guesthouse (as I am sure you noticed that we are in the process of renovating some parts of our premises) Kind regards

10/10 Excellent

M, Mpumalanga

Liked: Cleanliness, property conditions & facilities
Good service ..good environment ..it was perfect ..i will come again ..thank you so much
Stayed 1 night in Oct 2018
Response from Anita on 22 Dec 2019
Dear Guest We thank you for choosing to stay with us and look forward to your stay with us in the near future

8/10 Good

BAFFOUR

Liked: Cleanliness, staff & service
Employees were accommodating and friendly
I enjoy my stay at G & G Guesthouse.
Stayed 5 nights in Jun 2018
Response from vee on 12 Jul 2018
Thank for the positive feedback

4/10 Poor

Bareki

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dirty rooms, noisy hotel, 1 small towel, no washing sink plugs, mold/fungi in bathroom ceiling, not so clean sheets. Limited hot water for showering.
Stayed 2 nights in Dec 2017

6/10 Okay

Cecilia

I think they should add more towels
My stay was good as I spent two days there but there was no breakfast breakfast included as it was written that breakfast incuded
Stayed 2 nights in Nov 2017
Response from vee on 27 Dec 2017
THANK YOU FOR THE FEED BACK. KINDLY NOTE ONLY COMPLEMENTARY BREAKFAST IS INCLUDED IN THE ROOM RATE

2/10 Terrible

Godfrey

Disliked: Staff & service
terrible..booked parents..thought it was suppose to be graceful..its not what it seems in pictures...very noisy..my parents just stayed for one night n slept at my other families place.. dissapointing for me coz i wanted to treat them well.

2/10 Terrible

Philip

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rough stay in a rough part of Joburg
A very rough "guest house" in a very rough area. Virtually everything in the room was broken, from the loo seat to the sheets. The bed and pillows were very uncomfortable. The other guests were playing music loudly at 3am. One for the traveller who would like to see the rough end of Joburg, and like isnt picky.

6/10 Okay

Rahul, Zurich

Decent stay
I booked this hotel thinking that it was close to a train station, but it is not. Instead there is a red Vaya bus nearby. The neighbourhood is not very safe to go out in evening (like almost anywhere else in Johannesburg). The Vaya bus provides public transport to different places. Otherwise hotel will call a cab for you. The staff is very friendly. They offer airport pickup and drop off at very reasonable price. The rooms are small but clean, reasonable for a short stay.
Response from vee on 21 Jun 2016
Thank you for the feed back.

10/10 Excellent

Ulrik, Chas Everitt Properties Phalaborwa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top of the Range.
Top of the range. Safe, Clean, Cosy. Your home away from home. 5 out of 5 stars.
Response from vee on 21 Jun 2016
thank you for the feedback .it was our pleasure hosting you

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My memorable stay
Awesome
Response from vee on 21 Jun 2016
Thank you for the feed back. Hope to see you your next visit.

8/10 Good

Jari, Helsinki

Liked: Staff & service, room comfort
Kävelymatkan päässä keskustasta
helppo reitti kävellä keskustaan ja bussipysäkkikin lähellä
Stayed 9 nights in Dec 2017

6/10 Okay

soizic, france

Liked: Staff & service
Rapport qualité/ prix correct
très accueillant, bonne sécurité