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Reviews of Crowne Plaza Wuzhen, an IHG Hotel

4 out of 5
Crowne Plaza Wuzhen, an IHG Hotel
NO1 QINGZHEN ROAD WUZHEN TOWN, TONGXIANG CITY, Jiaxing

Reviews

8.8

Excellent

Rating 10 - Excellent. 5 out of 8 reviews" "
Rating 8 - Good. 1 out of 8 reviews" "
Rating 6 - Okay. 2 out of 8 reviews" "
Rating 4 - Poor. 0 out of 8 reviews" "
Rating 2 - Terrible. 0 out of 8 reviews" "

9.8/10

Cleanliness

9.0/10

Staff & service

10/10

Amenities

9.6/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent living space, clean, spacious and very modern. Staff very friendly and approachable. I would recommend to anyone requiring a room in Wuzhen.
Stayed 2 nights in Apr 2024

10/10 Excellent

Jing

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks for the accommodation
Stayed 2 nights in Oct 2023

8/10 Good

AU kwok

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

Iris

Stayed 1 night in Feb 2023

6/10 Okay

Pao

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Can not use VISA and MASTER
Be a global hotel and IHG, can not believe not accept to pay by VISA and MASTER, and is asked to withdraw cash from ATM, it can not be worse mor
Stayed 1 night in Nov 2019
Response from MarCom Manager on 23 Dec 2019
Dear priveleged guest, warm greetings from Crowne Plaza Wuzhen and we appreciate your precious comment on your stay. It is really regretful that you did not feel nice on payment time, however actually we do offer payment through VISA and MASTER as a international hotel, and we will recheck the details based on your feedback. We hope we can do something to make you feel better, and we are extremely willing to offer you some special benefits if we have chance to serve you again. Hope you enjoy your life. Crowne Plaza Wuzhen Sheila