Is Stay Jaffa Jerusalem pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Stay Jaffa Jerusalem?

Check-in start time: 3:00 PM; check-in end time: anytime.

Where is Stay Jaffa Jerusalem located?

Located in Jerusalem City Centre, this apartment building is within a 15-minute walk of Zion Square, Machane Yehuda Market and Jaffa Gate. Church of the Holy Sepulchre and Western Wall are also within 1 mi (2 km).

Stay Jaffa Jerusalem Reviews, Deals & Photos 2025

10/10 Excellent

Shahar

7 Aug 2023

Liked: Cleanliness, room comfort, communication

Great hotel in Nicosia

Great hotel, free self parking available, staff were very nice, clean toom and good location.

Stayed 1 night in Jul 2023

10/10 Excellent

Amy

11 Jul 2022

Liked: Amenities, property conditions & facilities, communication

Great location, and rooms were clean and comfortable. Parking is a short walk away through the pedestrian streets.

Stayed 2 nights in Jul 2022

8/10 Good

Leigh

8 Mar 2023

Liked: Cleanliness, room comfort, communication

Breakfast buffet

The breakfast is amazing!

Stayed 4 nights in Mar 2023

10/10 Excellent

Katherine

4 Jun 2023

Liked: Cleanliness, amenities, property conditions & facilities, communication

The location was great with easy access to a great restaurant and the old city. We appreciated the luggage storage and easy communication with what’s app.

8/10 Good

Juan

2 Dec 2022

Liked: Cleanliness, property conditions & facilities, communication

Nice, comfortable apartment located centrally, in an area full of dining options, and a 10-minute walk away from the Old City. Recommended!

10/10 Excellent

Stanley

21 Nov 2022

Liked: Cleanliness, amenities, property conditions & facilities, communication

Communication excellent via Whatsapp. Ideally situated at the bottom of Ben Yehuda with the light rail minutes away. Excellent kitchen facilities include washing machine and tumble drier. Would stay here again

Stayed 10 nights in Nov 2022

10/10 Excellent

Jessica

19 May 2023

Liked: Cleanliness, property conditions & facilities, communication

Loved it

Stayed 2 nights in May 2023

4/10 Poor

Levon

9 Jan 2023

Disliked: Cleanliness, communication

Location was great. Everything else needs major improvement. Cleanliness, customer service, etc.

10/10 Excellent

lara

29 Nov 2022

Liked: Cleanliness, amenities, property conditions & facilities, communication

It was a great location. The apartment was nice and clean. The balconey right over Rechov Yaffo was very cool. It was very easy to communicate with management. Everyone was very helpful.

8/10 Good

Tomer

21 May 2023

Liked: Room comfort, communication

Ok

Great staff

Stayed 1 night in May 2023

10/10 Excellent

Opher

19 Aug 2023

Liked: Cleanliness, amenities, property conditions & facilities, communication

The staff at this hotel were extremely friendly and helpful. They were responsive to questions and had great advice when needed. Be prepared to use WhatsApp as a main communication tool and look at the videos they send to show how to do various things relating to the hotel.

Stayed 1 night in Aug 2023

2/10 Terrible

ezequiel

4 Aug 2022

Liked: Property conditions & facilities

Disliked: Amenities, communication

Overly priced, dull, and inconvenient. A terrible stay.

Stayed 3 nights in Jul 2022

4/10 Poor

Bryan

13 Dec 2022

Disliked: Cleanliness, amenities, property conditions & facilities, communication

This place was filthy. There were stains everywhere (e.g. walls, sheets, furniture). The place is situated in a great location but it is not clean and not up to normal standards.

4/10 Poor

Scott

25 Aug 2022

Disliked: Amenities, property conditions & facilities, communication

The property was ok. The staff was not. Needed services for things that didn't work in the apartment like a/c and a dryer working.

Stayed 12 nights in Aug 2022

4/10 Poor

Scott

31 Jul 2023

Disliked: Cleanliness, property conditions & facilities, communication

This place was not what we hoped. It’s a basic place to crash in the heart of an active area. Location is great if you are ok with loud noise late into the night (2-3am… except for Friday nights, of course). The place is clean and has a/c but it’s not adjustable and communication from the property is non- existent even after multiple attempts.

Stayed 4 nights in Jul 2023

6/10 Okay

Christy

25 Jun 2023

Liked: Cleanliness, amenities

Disliked: Communication

The office was hard to communicate with through whatts app. Initially hard to find. Locals really no help. One gentleman did help. Room was impossible to get into. Neighbor was able to help.

Stayed 2 nights in Jun 2023

6/10 Okay

Harold

2 Oct 2023

Disliked: Cleanliness

Not as pictures, by far! Unclean

The property looks so different to the pictures. The apartment wasn't clean and even the dishes were dirty! We had to clean them. Despite there's a kitchen available we didn't even have a pot to cook!!

Stayed 4 nights in Sep 2023

2/10 Terrible

Rachel

14 Jul 2022

Disliked: Cleanliness, room comfort, communication

The room I booked was supposed to be a nice apartment. The room I got was a tiny hotel room, which was completely different from the photos. There were no windows and the refrigerator was broken. I was only there for 2 nights so decided not to complain, but Im very confused how I could get a room so different from the pictures.

Stayed 2 nights in Jul 2022

8/10 Good

Tibor

2 Jul 2023

Liked: Room comfort

Disliked: Cleanliness

Good location, cleaning awful

Check-in wasn't working so thankfully we found someone who could open the door for is and then we could reach to level one where reception is. The person at the reception was friendly and helpful. The property was superficially cleaned and the linen wasn't clean. Coffee machine wasn't working. We asked for new linen and coffee machine was changed. Location is amazing but very loud as it's full of restaurants and you could hear noise up to 4AM. Wardrobe broken, floor wasn't too clean.

Stayed 4 nights in Jun 2023

4/10 Poor

Irina

31 Aug 2023

Disliked: Cleanliness, amenities, property conditions & facilities

Hotel's site misleading with description of the apartments. Paid extra to have a balcony with a view, received a no/ partial/ obstructed (2 feet) view balcony. Asked to change, received horrible customer service with no resolution from manager Mike. Even if you get the view of Jaffa street, there are huge trees that are blocking the view. The stair way to inside the apts was dirty and smelled urine. The rooms are spacious, but need up keep, dirty kitchen and bathroom has zero counter space. Very limited paid parking. The ONLY good thing about this place is the location.

Stayed 3 nights in Aug 2023

4/10 Poor

Mervyn

29 Jun 2023

Disliked: Cleanliness, room comfort, communication

Stay at your own risk

We had 5 rooms. Start w the good: the location is great and size of the rooms. They are 1 bedroom apartnents w washer and dryer. The Bad: the showers had mold, some tvs were broken, some air conditioning were broken. When we brought this to their attention nothing was fixed. The man who worked there and was in charge was condescending, dismissive and an outright liar. Basically its all luck. You might get a good room. But if you get a bad room you are screwed and the complaints will be ignored and there will be no recourse. Stay there at your own risk. And dont let the guy at desk fool you. Hes very nice when checking in but rude and dismissive after that.

Stayed 6 nights in Jun 2023

8/10 Good

Avery

5 Sept 2023

Liked: Cleanliness, amenities, property conditions & facilities, communication

After reading all the reviews on this property, I decided to take a chance. Overall, everyone wrote it was a great value, great location etc. All of this is completely true. The 1 BR was very large, had a full kitchen, missing just a few supplies, which the office remedied and was fairly clean. And a working Washer/Dryer. So, all reviews were accurate. The office staff - Mike especially was very amenable in person and did everything they could to help. The other staff was just as nice. The location was spoken about in the reviews. It is on the lite rail, it is very loud, there are noise all hours. So, there needs to be a balance between what you pay and what you can deal with to be happy with it. We dealt with it, but would stay there again ONLY if I had a room towards the alley, a room without a balcony - not on a street side which is on the rail, would be quieter. So, its a 7/8 out of 10 due to the noise factor only. Ear plugs helped, but nothing could eliminate the ringing of a train horn, the people gathered in the streets and the all around 5:30 a.m till Midnight daily (less shabbat) sounds.

4/10 Poor

J

30 Sept 2022

Liked: Room comfort

Disliked: Communication

Beware tried to charge us for already broken item

They flood you with standard Whats App messages, repeat them, and have no personal touch. Chose the apartment as needed a washing machine. It leaked badly when used. Had nothing to clear up the flood. Called out of office number - no answer - so had to delay our day trip out to wait to see them in reception and they agreed to clear up. Then asked me to come to reception when I was in middle of Jerusalem! They them messaged saying I would be charged 300 NIS - to repair their already broken washing machine, and repair to be after our departure. Told them "no" and they let us use a washing machine in another apartment. Terrible customer service and I would bewary of them trying it on with future bookings. Maybe some would pay! Overall flat was spacious and nice. Kitchen not well equipped. Rough around the edges, broken window latch, wardrobe door damaged and not working. Neighbourhood can be noisy at night.

Stayed 3 nights in Sep 2022

8/10 Good

Verified traveller

3 Oct 2023

Liked: Cleanliness, property conditions & facilities, communication

The property could be taken care of a bit better but good over all

Stayed 2 nights in Oct 2023

6/10 Okay

Katrin

13 Sept 2023

Liked: Cleanliness

Sehr gute Lage, aber anders als auf den Bildern und der Beschreibung äußerst einfache und lieblose Einrichtung. Besonders der Zustand des Badezimmers war etwas enttäuschend.

Stayed 2 nights in Sep 2023

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