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Herbert Samuel Jerusalem

Hotel with a full-service spa, near Western Wall

Choose dates to view prices

Located in Jerusalem City Centre, Herbert Samuel Jerusalem offers a peaceful library for coffee or a book, a Spa with invigorating massages, and a Dining Room with authentic Middle Eastern cuisine. Guests enjoy free WiFi, 24/7 gym access, all in a historic setting.
VIP Access

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Housekeeping
The current price is RM887
RM887 total
6 Dec - 7 Dec

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Room options

Available filters for rooms
Showing 15 of 15 rooms

View all photos for Deluxe Room

View from room

Deluxe Room

9.6 out of 10
Exceptional
(20 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
Bathrobes
Hairdryer
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Superior Room

Minibar, in-room safe, desk, blackout curtains

Superior Room

8.4 out of 10
Very good
(23 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Flat-screen TV
Blackout curtains
Bathrobes
Hairdryer
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Suite

Living area

Luxury Suite

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
Bathrobes
Hairdryer
  • Sleeps 3
  • 1 King Bed

Superior Room

  • Sleeps 2

Luxury Suite

  • Sleeps 3

Deluxe King Room

  • Sleeps 2

Deluxe Twin Room

  • Sleeps 2

View all photos for Executive Room

Minibar, in-room safe, desk, blackout curtains

Executive Room

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Bathrobes
Hairdryer
Minibar
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Comfort

Minibar, in-room safe, desk, blackout curtains

Superior Comfort

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Bathrobes
Hairdryer
Minibar
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Superior Room (Zion square view)

Minibar, in-room safe, desk, blackout curtains

Superior Room (Zion square view)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Bathrobes
Hairdryer
Minibar
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Standard Room

Minibar, in-room safe, desk, blackout curtains

Standard Room

  • Sleeps 2

Deluxe Room

  • Sleeps 2

Superior Comfort Room

  • Sleeps 2

Executive Room

  • Sleeps 2

Superior Room (Zion Square View)

  • Sleeps 2

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About the area

Map
Shamai 25, Jerusalem

What's nearby

  • Ben Yehuda Street - 1 min walk - 0.0 km
  • Mamilla Mall - 8 min walk - 0.8 km
  • Machane Yehuda Market - 12 min walk - 1.0 km
  • Al-Aqsa Mosque - 4 min drive - 3.0 km
  • Western Wall - 7 min drive - 1.9 km

Getting around

  • Yekuti'el Adam Station - 20 min drive
  • Jerusalem Biblical Zoo Station - 21 min drive
  • Tel Aviv (TLV-Ben Gurion) - 44 min drive

Restaurants

  • ‪The Coffee Bean (קופי בין) - ‬2 min walk
  • ‪Mike's Place (מייק'ס פלייס) - ‬1 min walk
  • ‪Katzefet (קצפת) - ‬2 min walk
  • ‪Tmol Shilshom (תמול שלשום) - ‬1 min walk
  • ‪Mr. Greens - ‬1 min walk

About this property

Herbert Samuel Jerusalem

Hotel near Western Wall
Consider a stay at Herbert Samuel Jerusalem and take advantage of a coffee shop/cafe, a library and dry cleaning/laundry services. Treat yourself to a massage, a facial or a body treatment at the on-site spa. The on-site Middle Eastern cuisine restaurant, Dining Room, serves dinner. In addition to a bar and a 24-hour gym, guests can connect to free in-room WiFi.
You'll also find perks such as:
  • An indoor pool
  • Buffet breakfast (surcharge), luggage storage and free newspapers
  • A lift, tour/ticket information and meeting rooms
  • A computer station, a porter/bellboy and massage treatment rooms
  • Guest reviews say great things about the helpful staff and first-rate property condition
Room features
All 137 rooms boast comforts, such as 24-hour room service and free international calls, as well as thoughtful touches, such as laptop-compatible safes and air conditioning.
Extra conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • 40-inch flat-screen TVs with cable channels
  • Separate sitting areas, coffee/tea makers and daily housekeeping

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RM1,518 total
8 Dec - 9 Dec
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 7 AM to 10:00 AM for a fee: USD 35 for adults and USD 35 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Lobby Cafe

Things to do

  • 24-hour gym
  • Bicycles
  • Full-service spa
  • Indoor pool
  • Library
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Full-service spa

  • Facials
  • Massage
  • Sauna
  • Spa open daily
  • Spa treatment rooms
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Lift
  • Wheelchair accessibility

More

  • 1 building
  • 7 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free international calls
  • Laptop-compatible safe
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in time starts at 4:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Check-in on Saturdays and public holidays is 1 hour after sunset, which is approximately 7 PM in winter and 9 PM in summer.
Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property: Israel value-added tax (18%). Non-resident travellers who present a valid passport and tourist visa may be exempt from value-added tax (18%).

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately USD 35 for adults and from USD 35 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector, a security system and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 18 years old are not allowed in the swimming pool or hot tub without adult supervision
Guests under 18 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision

Property is also known as

Herbert Samuel Jerusalem Hotel
Herbert Samuel Hotel
Herbert Samuel Jerusalem
Herbert Samuel
Herbert Samuel Jerusalem Hotel
Herbert Samuel Jerusalem Jerusalem
Herbert Samuel Jerusalem Hotel Jerusalem

Frequently asked questions

Does Herbert Samuel Jerusalem have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Herbert Samuel Jerusalem?

As of 13 Nov 2025, prices found for a 1-night stay for 2 adults at Herbert Samuel Jerusalem on 6 Dec 2025 start from RM 887.28, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Herbert Samuel Jerusalem pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Herbert Samuel Jerusalem?

Herbert Samuel Jerusalem doesn't offer parking.

What time is check-in at Herbert Samuel Jerusalem?

Check-in begins at 4:00 PM.

What time is check-out at Herbert Samuel Jerusalem?

Checkout is at 11 AM.

Where is Herbert Samuel Jerusalem located?

Located in Jerusalem City Centre, this spa hotel is within 1 mile (2 km) of Ben Yehuda Street and Western Wall. Zion Square and Tiferet Yisrael Synagogue are also within 10 minutes.

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Reviews

Herbert Samuel Jerusalem Reviews

8.8

Excellent

9.2

Cleanliness

9.4

Location

8.8

Staff & service

8.6

Eco-friendliness

9.0

Property conditions & facilities
Rating 10 - Excellent. 474 out of 755 reviews
Rating 8 - Good. 177 out of 755 reviews
Rating 6 - Okay. 57 out of 755 reviews
Rating 4 - Poor. 26 out of 755 reviews
Rating 2 - Terrible. 21 out of 755 reviews

Reviews

10/10 Excellent

Ilana

Liked: Cleanliness, amenities, property conditions & facilities
Great location !!!
Stayed 1 night in Nov 2025

10/10 Excellent

Florence

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is the best! Breakfast is awesome, service very good, lots of shopping in the area and 10 min walk to old city
Stayed 7 nights in Oct 2025

4/10 Poor

Takashi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of the hotel is good.
Stayed 7 nights in Jun 2025

6/10 Okay

Takashi

Liked: Cleanliness, amenities, property conditions & facilities
Good hotel
Stayed 7 nights in Jun 2025

10/10 Excellent

Suzanne

Liked: Amenities
Disliked: Property conditions & facilities
The rooms are a bit rundown.
Stayed 14 nights in Oct 2025

10/10 Excellent

ERIC

Liked: Cleanliness, staff & service, property conditions & facilities
In the center of Jerusalem
Stayed 2 nights in Oct 2025

6/10 Okay

Peter

Liked: Cleanliness, property conditions & facilities
The staff was very nice although some only spoke a little English. My only surprise was that they gave us 3free small bottles of water and beyond that they charge 12shekels a bottle. I complained and they have given us 2more bottles. Room service is a bit slow
Stayed 2 nights in Nov 2025

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tamer at reception was excellent!
Stayed 1 night in Jun 2025

10/10 Excellent

A.J

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 1 night in Dec 2024

8/10 Good

RITA

Liked: Cleanliness, amenities, property conditions & facilities
Good hotel, great location.
Stayed 2 nights in Nov 2022

10/10 Excellent

Cheryl

Liked: Staff & service, amenities, property conditions & facilities
Enjoyed our stay. Excellent location and wonderful service
Stayed 4 nights in Feb 2023

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in the heart of Jersualem. Access by car was slightly tricky, and involved a short walk, but the hotel itself was fabulous.
Stayed 1 night in Sep 2024

10/10 Excellent

Ezekiel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice central location
Stayed 2 nights in Jul 2022

10/10 Excellent

Leon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

In the heart of everything

Excellent food and service. Amazing location next to all the places you want to see in Jerusalem. 15 minute walk to the Western Wall.
Stayed 5 nights in Jan 2025

8/10 Good

Takashi

Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 1 night in May 2025

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a beautiful hotel in a great location. The staff was helpful and courteous.
Stayed 2 nights in Aug 2022

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was friendly and the room was large. The shower was big enough for four people. A bottle of wine and fruit awaited. Breakfast buffet was huge. Had a relaxing massage at the health spa. Would stay again.
Stayed 2 nights in Jun 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. No parking with hotel.
Stayed 1 night in Aug 2022

10/10 Excellent

Murray

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful. Staff couldn’t have been nicer. Room was spacious. Location excellent
Stayed 9 nights in Nov 2022

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Stayed 4 nights in Oct 2023

10/10 Excellent

Stanley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is central and well situated where Ben Yehuda meets Jaffa Street with excellent transport links. We found the staff to be very pleasant and very helpful (especially Tamir on reception) and check in/out was straightforward. Our bedroom was clean, good sized and well appointed. There is a warm, decent sized swimming pool in the basement and a small gym (though I must confess to being defeated by the multipurpose exercise machines!) There is a good sized lounge area on the entrance floor and an extensive breakfast available in the rooftop restaurant. There is a drinks bar in the lounge area but I would have preferred that snacks could be made available there also (I think they sometimes are). All in all, our stay here was a very pleasant experience
Stayed 9 nights in Feb 2025

8/10 Good

Alber

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 2 nights in May 2024

6/10 Okay

Neil

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Scooter Reports

Sterile, sterile, sterile. Facilities are nice, place is clean, bed comfortable. Towels and bath supplies a bit second rate. Unhelpful, unfriendly staff -- lugged my own suitcases whole they just stood there and watched. No one smiled, no one said hello. Nothing special here.
Stayed 2 nights in Sep 2023

4/10 Poor

Flor

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Great location. Walkable to nearby shops. Staff was friendly and helpful. Was disappointed with the condition of the room and hallways. The bathroom was new and updated but the room had a dirty carpet and the coffee machine as well as mini fridge were dirty and stained. The carpets leading up to the room were filthy and it gave the hotel a very bad look.The windows which were facing the street were covered in a thick layer of dirt so you couldn't enjoy the view if there was any. For a deluxe room it was sadly tiny. The hotel needs to upgrade their furnishings and replace dirty and stained carpets gives the hotel a 2 star feel instead of the 5 star hotel it should be.
Stayed 1 night in Jul 2022

4/10 Poor

Joseph

Liked: Cleanliness, amenities
Disliked: Staff & service
We tried calling the front desk before our stay multiple times with no response. We had to park far from the hotel because there was no where to park by the hotel or a way to access the front of hotel by car just bring in our luggage. There were mosquitoes at night and we couldn’t sleep so we called the front desk at 3 am and they said they will send someone over.., which was a knock at 10 am… after a night of no sleep. We told front desk in the morning about our night they just shrugged it off.
Stayed 1 night in Jan 2023