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Reviews of City Center Jerusalem

City Center Jerusalem
17 King George St., Jerusalem

Reviews

8.2

Very good

Rating 10 - Excellent. 336 out of 807 reviews" "
Rating 8 - Good. 303 out of 807 reviews" "
Rating 6 - Okay. 106 out of 807 reviews" "
Rating 4 - Poor. 36 out of 807 reviews" "
Rating 2 - Terrible. 26 out of 807 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

6/10 Okay

Mazal - Nikki

Liked: Amenities
Very convenient location. Near everything! Safe area too.. Shower hot water runs out after a bit- so no long showers.. Apparently they're doing construction cuz of rain damage but in the meantime the ceiling was crumbling from water damage. Curtains are old and dirty. You have everything you need in the room but nothing fancy and they don't change linens unless requested, even though I was there for 2 weeks! Overall it served the purpose and it was a decent stay but it could definitely use some work. Inside microwave wasn't cleaned before me. At check-in there was no one there, so I had to wait a while till he came which was kind of annoying cuz I was exhausted after a long flight. Staff was nice for the most part. You get what you pay for. No frills but u have what ever u need in the room....
Stayed 13 nights in Mar 2024

8/10 Good

Chana

Liked: Cleanliness, room comfort
Nice hotel, great location
I had a positive experience at City Center Hotel. The room was clean, though small; the service was pleasant, but best of all was the location- truly the center of Jerusalem.
Stayed 3 nights in Dec 2023

10/10 Excellent

?????

Stayed 2 nights in Dec 2023

8/10 Good

Andrew

Liked: Room comfort
Pretty good
Some maintenance needed, some staff very helpful. Quiet room. Good location.
Stayed 1 night in Sep 2023

8/10 Good

Hong

Liked: Cleanliness, amenities, property conditions & facilities
Convenient location. There's a small refrigerator, a small microwave oven, plus dishes and utensils. Friendly front desk. Housekeeping can be slow at times.
Stayed 8 nights in Sep 2023

10/10 Excellent

Yaniv

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great central location. Room was very quiet even though it faced the main street.
Stayed 1 night in Aug 2023

10/10 Excellent

Flordeliza

Stayed 2 nights in Jul 2023

10/10 Excellent

Thomas

Travelled with partner
Friendly, helpful staff. Sufficient. Good location near local happenings. Clean room everyday.
Stayed 4 nights in Jul 2023

4/10 Poor

WALTER

Travelled with family
Disliked: Amenities, property conditions & facilities
Woke up on Day 3. No water. Zero. No sink, no toilet, no shower. No one at Front Desk
Stayed 2 nights in Jul 2023

8/10 Good

Morris M

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff cater to our ever need. The hotel location was great! The property was clean and well kept. I would stay there again.
Stayed 7 nights in Jul 2023

10/10 Excellent

OSKAR

Stayed 12 nights in Jun 2023

10/10 Excellent

Jacqueline

Liked: Cleanliness, room comfort
Stayed 1 night in Jun 2023

10/10 Excellent

Agnes Boroc

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
It was nice to stayed in this place, very easy to get some food and walking distance to the train station 🚉 and very nice receptionist and the manager is very friendly and helpful and we make some friends. Thank you so very much ❤️
Stayed 11 nights in May 2023

6/10 Okay

Verified traveller

It's Alright for One Night
Overall, it was okay. By Israeli standards, this would probably be considered nice. The pictures are incredibly deceiving. The furniture and bedding are not nearly as nice as they make them look. There was water leaking by the wall in the bathroom. My balcony overlooked piles of trash. I had to come by twice to check in because there was no one at the front desk. There was also no one there in the morning, so I left my room key with a note. The room was clean and okay for one night.
Stayed 1 night in May 2023

10/10 Excellent

Jonathan

Business traveller, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
I liked the room and the location. I didn't find the breakfast to be my style, but just walked elsewhere
Stayed 1 night in May 2023

10/10 Excellent

Shmuel

Liked: Cleanliness, property conditions & facilities
Nice place very central a lot of shops and dining in the immediate area. Close to light rail and other transport options. Short walk to old city.
Stayed 1 night in May 2023

6/10 Okay

Carol

Liked: Cleanliness, property conditions & facilities
Staff was helpful.
Stayed 1 night in May 2023

4/10 Poor

Kimiko

Liked: Cleanliness, room comfort
We had a problem checking into the hotel. We’re told that the reservation is cancelled. We got the email from Hotel.com couple days before check in regarding the upcoming hotel. We were shocked upon arrival with the news. They managed to let us and our friend traveling together check in with the same price. The tour agent lady at the reception desk was very bad. She booked three of us into the large group tour instead of a small one. She was wrong with the tour time (she said it finishes at 2, but it was 5, etc) The last night at the hotel, we asked the hotel receptionist about the place to eat, preferably the local authentic meals.. But all the restaurants were closed on Friday evening including the fast food places. we had to walk about 1 hour finding the open place to eat in the cold wether. There’re some communication problems in English at the hotel. The hotel itself was clean and in a convenient location.
Stayed 2 nights in Apr 2023

10/10 Excellent

WILMER

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Small clean, quiet hotel. Friendly staff. Walking distance to the Old City and the train station
Stayed 3 nights in May 2023

10/10 Excellent

agnes

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I was late 2am they gave perfect instructions to get into my room
Stayed 2 nights in May 2023

10/10 Excellent

Emiko

Travelled with group
Liked: Cleanliness, room comfort
Overall it was good.
Stayed 2 nights in Apr 2023

10/10 Excellent

Michael

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Really like this hotel, it exceeded our expectations. Exceptionally clean with comfortable beds. Wonderful location close to public transit, cafes, and restaurants. Friendly staff. Only item to be aware of is street traffic can be a bit loud.
Stayed 3 nights in Apr 2023

6/10 Okay

Matthew

Liked: Cleanliness, amenities, property conditions & facilities
The hotel is nice, but the staff basically ignored me at check in.
Stayed 1 night in Apr 2023

10/10 Excellent

Adrian Gabriel

Liked: Cleanliness, room comfort
Stayed 3 nights in Mar 2023

10/10 Excellent

Adrian Gabriel

Stayed 3 nights in Mar 2023

10/10 Excellent

Adrian Gabriel

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Mar 2023

6/10 Okay

gerald

Liked: Room comfort
Clean the damn room
Stayed here several but not sure if there was a change in management. I always left the room early and when I returned at noon, everything was made up. This time my room was being made past noon and the last there, at 2:00, the room wasn't made up. I was exhausted and wanted to relax. I saw the girl in the next room and told her I'll be back in an hour, can she make up the room. She said yes. Returned an hour later and saw her smoking a cigarette on the balcony of the next room I figured she was done. Went upstairs. Room wasn't touched. Told her to give me towels and forget the room. I'll think twice before I return
Stayed 5 nights in Mar 2023

10/10 Excellent

Nicholas

Liked: Cleanliness, amenities, property conditions & facilities
The property is great since it is within walking distance from the old city and most meeting points for tours
Stayed 9 nights in Mar 2023

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, room comfort
very convenient and comfortable
Staff are very friendly. The only problem was that there was actually no washing machine in the hotel but you can find some within a walkable distance.
Stayed 2 nights in Mar 2023

4/10 Poor

Jerry, Universal City

Travelled with family
Disliked: Amenities
Towels are dirty and have stains. They don’t provide hand and face towels. The bathroon door i sealed.
Stayed 4 nights in Feb 2023

4/10 Poor

Linas

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Its good just to spent a night. It looks much better in photos, but cant complain too much for the price you get.
Stayed 2 nights in Feb 2023

6/10 Okay

Eui hong

Liked: Cleanliness, room comfort
Stayed 2 nights in Feb 2023

6/10 Okay

David

Liked: Cleanliness
Disliked: Amenities
Older property in need of renovation. Great location.
Stayed 2 nights in Jan 2023

10/10 Excellent

Dagim

Stayed 3 nights in Jan 2023

10/10 Excellent

Kenneth, Palo

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This is a "spot-on" property. Exactly what we were looking for and exactly where you need to be. Great room, clean, comfortable, modern (awesome shower) and a little kitchenette. The staff was great, with easy check-in and accommodating. The price was good in comparison to many expensive properties in the area. The location does not get more perfect. You can walk everywhere or you are just a couple minutes walk from the light rail. Highly recommended!

10/10 Excellent

Oded

Liked: Cleanliness, room comfort
excellent location with several bus access
EXCELLENT LOCATION. EVEN NO BREAKFAST BUT TOO CLOSE TO ALOT OF OPTIONS NO LOBBY, NO BUSINESS CENTER. WELL, ATTENDENCE AND FILLED OUR EXPECTATION 100%
Stayed 1 night in Dec 2022

10/10 Excellent

Patrick

Liked: Cleanliness, amenities, property conditions & facilities
Very nice and helpful lady at the reception.
Stayed 1 night in Dec 2022

10/10 Excellent

Andrew D

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The City Center Hotel is located ideally in an active section of the downtown metro area. It has excellent staff, who speak very good-Tov... English. The property has a stylish decorum that invites the tired traveler to the comforts of home.
Stayed 7 nights in Nov 2022

2/10 Terrible

lorenzo, San Francisco

Travelled with family, Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Dirty , communication poor, hard to find , and unprofessional.
Stayed 1 night in Nov 2022

10/10 Excellent

LIN

Liked: Cleanliness, amenities, property conditions & facilities
Its location is excellent, walkable to many places, with bus stops near by that one can basically go anywhere. It’s 3 minutes walk to the light rail, 1 minutes walk to bus stations, and 7 minutes walk to Yehuda market. Many eateries and restaurants are nearby too.

10/10 Excellent

Gary

Stayed 2 nights in Oct 2022

10/10 Excellent

Marina

Liked: Cleanliness, amenities, property conditions & facilities
Great location and a very good hotel facilities
Stayed 6 nights in Sep 2022

8/10 Good

jeff

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Near Jaffa tram station and Mahane Yehuda market. Easy access to old city and central train station. Helpful staff.
Stayed 5 nights in Aug 2022

4/10 Poor

Simon

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Was very friendly lobby info but this hotel need to be cleaned and renovate but best location . Thanks
Stayed 3 nights in Aug 2022

10/10 Excellent

Catherine

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The property is in such a great location! Ben Yehuda street is right behind the building. It’s about a 10 minute walk to The Machena Yehuda Market and about a 30 minute walk to the Old City. It’s a block away from Jaffa Street to take the train if you prefer not to walk. The place itself is clean and the bed was comfortable. We loved the walk in shower with a choice of shower head (hand held and rain shower). We would definitely stay here again!
Stayed 15 nights in Jul 2022

10/10 Excellent

Aristides

Liked: Cleanliness, room comfort
Jerusalem Vacation
The hotel is conveniently located to walking distance from public transportation, shops, restaurants and the Old City of Jerusalem. Has friendly personnel earger to assist you. Ours stay was very pleasant. My only suggestion would be to a phone line inside the room.
Stayed 7 nights in Jul 2022

10/10 Excellent

Hasan

Liked: Cleanliness, room comfort
Stayed 1 night in Jul 2022

8/10 Good

Rosa

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great price, very convenient, great A/C. Si Needs to improve their wifi service.
Stayed 7 nights in Jul 2022

10/10 Excellent

JOYCE

Stayed 1 night in May 2022

10/10 Excellent

Suzan

Travelled with group
Liked: Cleanliness, property conditions & facilities
Great location good service nice people , close to transportation, good price for good location. We love everything there , I will recommend it highly
Stayed 3 nights in May 2022