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"It was tremendously a BAD stay. Booked a room for 3, upon checking-in, was told to go behind to another location of the same. No parking avail, ABSOLUTELY NO SECURITY.. No latch lock in room, towels were not clean, no reception, no security avail in the building. Entrance to the rooms - NOT SECURED ( 3 LEVELS OF ENTRY ) Have taken videos of the INSECURITY. Reception informed to complain to Hotels.com for refund as he had acknowledged the Insecurity of the premise . "

"Good location near city center. Close to food and convenient store"

"I can’t even find the words to describe how terrible this Hotel Jerai is ..!!! THE ROOMS AND THE BATHROOM ARE FILTHY.. THE SINK DRAINAGE PIPE LEAKS.. ! THE REST OF THE HOTEL IS A DISASTER ZONE ..!"