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Actually is good hotel, with reasonable price I would say as it hard to find such level of hotels in Jeddah, but in general I do recommend and don’t histate to book.
Good location, still new and maintained.. requested extra authorization for incidentals but hotel outlets refused payment except in cash
Verified traveller
Stayed 3 nights in Mar 2020
Response from Centro Salama Hotel on 15 Mar 2020
Dear Guest
Thank you for your submitting your review and for choosing Centro Salama Jeddah. We are happy that you enjoyed your stay and we genuinely hope to have the opportunity of welcoming you again soon, regard the incident you mentioned it will be shared with concerned department.
in the meantime, should you need further assistence please feel free to contact us at anytime.
Regards,
Centro Salama Jeddah Management
Overall okay but the sink in the bathroom doesn’t work properly and when you take a shower water goes everywhere as there is no curtain.
Sezin Hande
Stayed 2 nights in Feb 2020
Response from Centro Salama on 4 Mar 2020
Dear Mr. Sezin
Greetings from Centro Salama Jeddah.
Thank you for taking the time to share your feedback regarding your stay at our hotel. We pay attention to the reviews and comments as they help us understand better our guests' expectations.
We look forward to welcoming you again at our hotel.
Regards,
Centro Salama Management
No answer from reception or room service, I think actually the room’s phone is not prepared well to call the required services.
Hm
Stayed 2 nights in Jan 2020
Response from General Manager on 21 Jan 2020
Dear Sir
We're extremely sorry that you had to face such difficulties, problems in customer service is not something we are known for.
We consistently strive to achieve high standards of service and regret we failed to meet your expectations on this occasion.
We are looking forward to welcoming you back in the near future and assure you of our best attention and services at all times.
Regards,
Centro Salama Management
I like the location, staff, the room
I dislike:
The pool was under maintenance
No toothbrush
No shower robes
Bahjat
Stayed 1 night in Oct 2019
Response from Centro Salama on 14 Oct 2019
Dear Mr. Bahjat
Greetings from Centro Salama Jeddah.
Thank you for taking the time to share your feedback regarding your stay at our hotel. We pay attention to the reviews and comments as they help us understand better our guests' expectations.
We look forward to welcoming you again at our hotel.
Regards,
Centro Salama Management
6/10 Okay
Verified traveller
10 Oct 2019
Verified traveller
Stayed 2 nights in Oct 2019
Response from Centro Salama on 14 Oct 2019
Dear Sir/Madam
Thank you for your submitting your review and for choosing Centro Salama Jeddah. We are happy that you enjoyed your stay and we genuinely hope to have the opportunity of welcoming you again soon.
Regards,
Centro Salama Jeddah Management
10/10 Excellent
Verified traveller
24 Aug 2019
Verified traveller
Stayed 3 nights in Aug 2019
Response from Centro Salama Jeddah on 2 Sept 2019
Dear Valued Guest
It’s a pleasure to learn you had a wonderful stay with us and that we were able to provide a memorable experience for you. Thank you very much for choosing Centro Salama Jeddah.
We genuinely hope to have the opportunity of welcoming you again soon.
Regards,
Centro Salama Jeddah Management
8/10 Good
Verified traveller
3 Jul 2019
Verified traveller
Stayed 1 night in Jun 2019
Response from Centro Salama Jeddah on 28 Jul 2019
Thank You
2/10 Terrible
Verified traveller
22 Jun 2019
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Verified traveller
Stayed 1 night in Jun 2019
Response from General Manager on 2 Jul 2019
Dear Valued Guest
Thank you for having taken the time in completing our guest survey following your recent stay at Centro Salama Jeddah.
We are concerned that you gave a lower rating for many of the hotel services. Any additional comments you could provide are highly appreciated to aid us in our quest to provide the utmost in comfort for our guests.
Rest assured that all of your valuable feedback will be communicated to the concerned department heads to look into and make sure that it will not be repeated in the future.
We do hope that you will consider us again for your future accommodation needs.
Regards,
General Manager
Dear Matthew
It’s a pleasure to learn you had a wonderful stay with us and that we were able to provide a memorable experience for you. Thank you very much for choosing Centro Salama Jeddah.
We genuinely hope to have the opportunity of welcoming you again soon.
Regards,
4/10 Poor
Verified traveller
Travelled with partner
28 May 2019
Liked: Staff & service
not bad location and property. but the booking price was a bit miselading
Verified traveller
Stayed 1 night in May 2019
Response from Centro Salama on 5 Jun 2019
Dear Valued Guest
It’s a pleasure to learn you had a wonderful stay with us and that we were able to provide a memorable experience for you. Thank you very much for choosing Centro Salama Jeddah.
We genuinely hope to have the opportunity of welcoming you again soon.
Regards,
General Manager
2/10 Terrible
Obaid
14 May 2019
Disliked: Cleanliness, room comfort
Obaid
Stayed 1 night in May 2019
Response from Centro Salama on 18 May 2019
Dear Obaid
Thank you for having taken the time in completing our guest survey following your recent stay at Centro Salama Jeddah.
We are concerned that you gave a lower rating for many of the hotel services. Any additional comments you could provide are highly appreciated to aid us in our quest to provide the utmost in comfort for our guests.
Rest assured that all of your valuable feedback will be communicated to the concerned department heads to look into and make sure that it will not be repeated in the future.
We do hope that you will consider us again for your future accommodation needs.
Regards,
General Manager
6/10 Okay
MB
Business traveller
26 Apr 2019
Liked: Cleanliness, staff & service
I like the location, in the middle of jeddah.
I didnt likenthe fact that there is no door for the shower, my room was flooded.
MB
Stayed 2 nights in Apr 2019
Response from Centro Salama on 18 May 2019
Dear Valued Guest
Thank you for taking the time to write and share your experience during your recent stay at Centro Salama Jeddah. It was indeed a great pleasure to have you as our guest.
We have however noted your comments and concerns and we will look into it accordingly.
We genuinely hope to have the opportunity of welcoming you again soon.
Regards,
General Manager
Dear Valued Guest
Thank you for taking the time to write and share your experience during your recent stay at Centro Salama Jeddah. It was indeed a great pleasure to have you as our guest.
We have however noted your comments and concerns and we will look into it accordingly.
We genuinely hope to have the opportunity of welcoming you again soon.
Regards,
General Manager
4/10 Poor
Verified traveller
Business traveller
20 Apr 2019
Liked: Cleanliness, staff & service
Bad checkout !
And they close the pool very early
Verified traveller
Stayed 2 nights in Apr 2019
Response from Centro Salama on 18 May 2019
Dear Valued Guest
Thank you for taking the time to write and share your experience during your recent stay at Centro Salama Jeddah. It was indeed a great pleasure to have you as our guest.
We have however noted your comments and concerns and we will look into it accordingly.
We genuinely hope to have the opportunity of welcoming you again soon.
Regards,
General Manager
Response from Centro Salama Management on 16 Apr 2019
Dear Mr. Hussein
Thank you for having taken the time to share your experience with us and we're thrilled to know you were able to take advantage of our prime location. We're also pleased that our amenities and services accommodated you perfectly
It’s a pleasure to learn you had a wonderful stay with us and that we were able to provide a memorable experience for you. Thank you very much for choosing Centro Salama Jeddah.
We genuinely hope to have the opportunity of welcoming you again soon.
Regards,
Centro Salama Jeddah Management
A nice modern hotel on the main highway in Jeddah. Only stayed for one night, however, it was a pretty comfortable stay.
AM
Stayed 1 night in Jan 2019
Response from Centro Salama Jeddah Management on 17 Feb 2019
Dear Am,
It’s a pleasure to learn you had a wonderful stay with us and that we were able to provide a memorable experience for you. Thank you very much for choosing Centro Salama Jeddah.
We genuinely hope to have the opportunity of welcoming you again soon.
Regards,
Centro Salama Jeddah Management
Location is nice but the rooms are small and bathroom so tiny
Verified traveller
Stayed 1 night in Jan 2019
Response from Centro Salama Jeddah Management on 17 Feb 2019
Dear Valued Guest,
Thank you for taking the time to write and share your experience during your recent stay at Centro Salama Jeddah. It was indeed a great pleasure to have you as our guest.
We have however noted your comments and concerns and we will look into it accordingly.
We genuinely hope to have the opportunity of welcoming you again soon.
Regards,
Centro Salama Jeddah Management
Great location on madinah road. Easy accessible. Very clean. Specious room. Prices are fair.
Verified traveller
Stayed 1 night in Jan 2019
Response from Centro Salama Jeddah Management on 17 Feb 2019
Dear Valued Guest,
Thank you for having taken the time to share your experience with us and we're thrilled to know you were able to take advantage of our prime location. We're also pleased that our amenities and services accommodated you perfectly
We genuinely hope to have the opportunity of welcoming you again soon.
Regards,
Centro Salama Jeddah Management
8/10 Good
Verified traveller
7 Jan 2019
Liked: Cleanliness, staff & service, amenities
1- I was waiting for half an hour at 9pm to fet my room ready.
2- breakfast is good.
3- staff treatment is friendly.
4- room is clean and comfortable.
5- swimming pool is small.
6- one tea mug was not cleaned properly.
Verified traveller
Stayed 1 night in Jan 2019
Response from Centro Salama Jeddah Management on 17 Feb 2019
Dear Valued Guest,
Greetings from Centro Salama Jeddah.
Thank you for taking the time to share your feedback regarding your stay at our hotel. We pay attention to the reviews and comments as they help us understand better our guests' expectations.
We look forward to welcoming you again at our hotel.
Regards,
Centro Salama Jeddah Management
The price that was offered, and the close location to the airport.
Ghazi
Stayed 1 night in Dec 2018
Response from Centro Salama Jeddah Management on 17 Feb 2019
Dear Ghazi,
Greetings from Centro Salama Jeddah.
We would like to thank you for your time for posting your positive review.
Wish you all the best and looking forward to welcoming you again at our hotel.
Regards,
Centro Salama Jeddah Management
Excellent experience. Staff was super friendly and professional, hotel is new and clean, the area is central.
Mohamed
Stayed 2 nights in Sep 2018
Response from Centro Salama Jeddah Management on 17 Feb 2019
Dear Mohamed,
It’s a pleasure to learn you had a wonderful stay with us and that we were able to provide a memorable experience for you. Thank you very much for choosing Centro Salama Jeddah.
We genuinely hope to have the opportunity of welcoming you again soon.
Regards,
Centro Salama Jeddah Management
Todo bien. Gente amable y atenta
Hotel en perfectas condiciones.
ALFREDO
Stayed 2 nights in Jan 2024
Response from Centro Salama on 23 Jan 2024
Dear ALFREDO, Thank you for sharing your feedback.At (Hotel name), we strive to offer the best experiences for our guests and I am happy to learn that our efforts had reflected on your recent visit. I will ensure that your positive feedback is passed on to the team. We look forward to hosting you again.Best regards,General Manager
Nous avons surtout aimé le service et le personnel de cet hotel. Waseem à l'accueil est vraiment très compétent, le directeur de l'hotel très chaleureux et tout le monde a le sourire.
gelas
Stayed 1 night in Jan 2024
Response from Centro Salama on 20 Jan 2024
Dear Gelas,Thank you very much for your review on Hotels.comI am glad to read your wonderful comments regarding your experience. Your feedback and ratings are important to us as these will assist us to ensure we exceed our guests' expectations.Thank you for your kind feedback and we look forward to welcoming you back at Centro Salama.Best regards,General Manager
صار سئ
تعامل و اصطاف
اول كان جميل
مادري وش الي تغير
بس ماحبي الاقامه الاخيره حقيقةً
Mohammed
Stayed 2 nights in Dec 2019
Response from Centro Salama Jeddah on 24 Dec 2019
عزيزي محمد
شكرا لك لمشاركتنا تعليقك ورأيك بخصوص إقامتك معنا
نحن نأسف جدا لسماع أن إقامتك قد كانت أقل من المتوقع. ونحن نقدر جدا تزويدك لنا بالمزيد من الملاحظات بخصوص خدماتنا حتي نعمل علي التأكد من حصولك علي أفضل الخدمات في إقامتك المستقبلية معنا
ونتمني أن تتاح لنا الفرصة مجددا للترحيب بك في فندقنا في القريب العاجل
مع تحياتي
إدارة فندق سنترو سلامة جدة
Dear Mr. Fathi
Thank you for your submitting your review and for choosing Centro Salama Jeddah. We are happy that you enjoyed your stay and we genuinely hope to have the opportunity of welcoming you again soon.
Regards,
Centro Salama Jeddah Management
Dear Mohammad
Greetings from Centro Salama Jeddah.
What a delight to read about your experience with us. We are happy to know that your stay at our hotel was excellent and we highly appreciate your compliments.
We wish you well and we look forward to welcoming you back again in the near future.
Regards,
Centro Salama Management
4/10 Poor
Saleem
31 May 2019
Disliked: Staff & service, room comfort
Saleem
Stayed 1 night in May 2019
Response from General Manager on 5 Jun 2019
Dear Saleem
Thank you for having taken the time in completing our guest survey following your recent stay at Centro Salama Jeddah.
We are concerned that you gave a lower rating for many of the hotel services. Any additional comments you could provide are highly appreciated to aid us in our quest to provide the utmost in comfort for our guests.
Rest assured that all of your valuable feedback will be communicated to the concerned department heads to look into and make sure that it will not be repeated in the future.
We do hope that you will consider us again for your future accommodation needs.
Regards,
General Manager
الاقامة رائعه في هذا الفندق فقد كان هادئ و تسجيل الدخول والخروج سريع و المواقف متوفره بالنسبه للفندق راقي وجميل وهادئ صغير نسبيا موقعه ممتاز اعجبتني مساحه الغرفه وخدمة الغرف سريعه و كان السرير مريح ونظيف جداً انصح به و بشده
Mohammed
Stayed 1 night in Mar 2019
Response from Centro Salama on 27 Mar 2019
Dear Mohammed,
Thank you for having taken the time to share your experience with us.
We are delighted to hear that our services and facilities met your expectation and that you strongly recommend our property to other visitors.
We're thrilled to know you were able to take advantage of our prime location as we strive to provide our guests with an enjoyable visit and your praise lets us know we're doing our job.
We look forward to hosting you again for yet another unforgettable stay.
Regards,
Centro Salama Jeddah Management
الفندق جميل الموقع ممتاز النظافه سيئه خاصة دورة المياه
السرير مريح المواقف متوفره
انصح به
Mohammed
Stayed 1 night in Jan 2019
Response from Centro Salama Jeddah Management on 17 Feb 2019
Dear Mohammed,
Thank you for taking the time to write and share your experience during your recent stay at Centro Salama Jeddah. It was indeed a great pleasure to have you as our guest.
We have however noted your comments and concerns and we will look into it accordingly.
We genuinely hope to have the opportunity of welcoming you again soon.
Regards,
Centro Salama Jeddah Management
Everything perfect, but cleaning not as good as I expect from the category of the hotel. Really bad room soundproofing.
Verified traveller
Stayed 2 nights in Dec 2018
Response from Centro Salama Jeddah Management on 17 Feb 2019
Dear Valued Guest,
Thank you for taking the time to write and share your experience during your recent stay at Centro Salama Jeddah. It was indeed a great pleasure to have you as our guest.
We have however noted your comments and concerns and we will look into it accordingly.
We genuinely hope to have the opportunity of welcoming you again soon.
Regards,
Centro Salama Jeddah Management