Boyd Gaming Jean hotels

"When we checked in we were offered a renovated room for an extra 20.00/night with a garden view, we took it. They also asked if we wanted housekeeping everyday which we said yes too. First day we were there they didn’t clean our room and we had to ask for towels. They also failed to mention with a garden view that the music out by the pool would be so loud during the day that all you would hear is loud booming from the base all day! So we asked for a new room…they gave us a unrenovated room that the air conditioning didn’t work in and on top of that did not refund us our 20.00 for the remaining 6 nights we were there. Out of the remaining 6 nights in the unrenovated room housekeeping only showed up 2 times! We had to phone them every other day to bring us clean towels! Their excuse was that our privacy sign was on the door so that’s why they didn’t clean…I didn’t know you had to be up at 8:00 in the morning in Vegas and out of your room for the day to get your room cleaned! There was no reason they couldn’t have came back after doing other rooms to check if the privacy sign had been removed when we did leave for the day! All in all the stay there was not enjoyable. The only positive was the location of the hotel…housekeeping gets a big 👎👎👎👎"

"Yes parking was convenient. Elevators were a little busy but staff was workinh on it."

"This is a quality property on the Las Vegas strip. Nice clean rooms, friendly quality service, lots to do and see. Everything you expect from your stay in Las Vegas 10/10"

"The food was good!! Lots of food choices. Good deals on some bar drinks.. staff was friendly, waitresses at playing area not so speedy. The rooms are nice but in the elevate tower, bathroom was different for me no full shower door, the bathroom is a barn style door with a gap, doesn't close all the way. Beds are comfy. Casino was a little warm, especially on the 9th floor. Bell service has excellent staff!! "

"Loved this location. Beautiful lobby and downstairs area. Close to everything."

"This is a older hotel. It is great for a place to sleep. More of a family hotel. I booked my hotel on Expedia and did not expect an additional Resort fee for each day??? What did I get for this money???? I don't know. The shower had very little water flow which could not be adjusted. "

"Great hotel with kids "

"Clean area"

"Everything was great minus the lines to get food. "